Outstanding customer service…read more Kindness is sometimes a lost art. So it was absolutely refreshing to walk into this business and be quickly greeted by Chris. The other night, I dropped a 10lb weight on my phone which bypassed the tempered glass screen protector and shattered the actual screen. I came in at 7:30pm. Chris mentioned the store would close at 8pm but would get to work right away and try to complete the job quickly. He did just that! My screen was fixed and I had a functional phone that night. The next day, I noticed the home button was slightly popped out. I called Cell Phone Doctor/ Chris who recommended I come in. Again- I was in and out in 30 minutes. I know if there was multiple phones being worked on, I wouldn't be in-and-out as quickly; but the haste was greatly appreciated. They do offer a military discount on labor. Note to the store owners- I hope you are taking care of Chris because he deserves to be a highly paid employee! He is professional, knowledgeable, and an outstanding ambassador of the business.

Great customer service! I didn't know if my daughter's iPhone 6 would be repairable but it was! Her…read morescreen was cracked with a piece missing on the top left side of the screen. Then the screen was coming completely off from the phone. I took her phone in to the Cell Phone Doctor and got it back in a few hours the same day. The screen also comes with a lifetime warranty and they offer a 15% military discount! I highly recommend.

Do NOT use this service for phone repair. I brought my phone in with a cracked screen. They…read moreordered a new screen which was put on a week later. After the new screen was installed, my screen would be nonresponsive randomly throughout the day for anywhere from 15 minutes to an hour. It happened each day after phone repair. In addition, the screen would no longer read Mt fingerprint. I re-added it to the phone. It worked for a few minutes, then working again. I brought the phone back in to get the screen replaced again with the correct phone. This time, when I came back, the manager opens the store an hour late. I informed him I needed to come back another day as I couldn't continue to wait. As I was driving my children to an event, the manager called me to ask me to come back. I informed him I could not due to my schedule and he became aggressive and belligerent to the point that my children were afraid for me. I discontinued my call with him and requested the technician call me to schedule me coming back. After talking to the technician, I scheduled my return. The 2nd time they repaired the screen, 2 days later the phone started glitch then went black. I returned to the store and they would not issue a refund. I di not recommend this business as they are not customer friendly nor do stand behind their products or services. UBreakfix is cheaper and has a 1 year warranty.

I brought in my younger brother's iPhone for repairs. Both front and back screens were cracked, and…read morethe screen had a burned mark from being too close to a candle. All was fixed for $190. Other places were charging $250-300. The owner left it as good as new! I definitely recommend it!

Great place and very friendly! Explained everything well, and were more than accommodating with my…read morerequests. Will definitely come back here for my computer repair needs.

They were able to fix my laptop at a good price. They explained everything to me. When it's time I…read moream going to go back and get my next laptop from them. They also helped my Uber ride find the shop since I didn't know the area well.

I brought in a working $2,500.00 laptop with sticking keys…read more It cost $200.00 + to get it fixed. I day later the screen would not come on. After $220.00 more NO COMPUTER! Two months and $420.00 they say 'Sorry' here's $220.00. There are some competent helpful and friendly people who work there. and obviously some totally incompetent frauds!

My daughter broke her phone screen and in called around a few places to get estimates. I decided to…read moretake it to the Cell Phone Doctor. Dropped the phone off at around 1 pm and got a call after a little over an hour that it had been fixed! Phone looks brand new again! Fast and friendly service, I can only recommend this place!

The repair of my older iPad was excellent and communication with Sampson was straightforward…read more I received a prompt apology and promise to improve from the poor communication (overpromising, not being informed of delays) I experienced, so I am amending my 3 star review.

SO when you're in a crunch and you crack your phone on a damn brick paver, what do you do? If…read moreyou're like me, you have NO idea especially because time is not on your side. Chatting with some folks And they mention a mobile phone repair service which you're thinking is too good to be true... or is it? Went online to the website and made an appointment at 8:53 AM figuring it was a longshot that they would actually be able to accommodate my 12 noon request and voilà-Joe comes to the rescue! He calls me and lets me know he's en route to my location and would call me upon arrival, which he surely did. He came upstairs to my office, fixed my screen, provided me with another screen protector at a relatively minimal cost and he even helped me and my crazed self become untangled from my necklace and headphones (don't ask!). Joe was super cool, personable and most importantly-fast! 20 mins later, screen was fixed and he was on his way. I honestly think he was finished sooner than he called me but was giving me a few more minutes because I was so frazzled. Excellent customer service and job well done. Truth be told, I'm hoping I never have to use their service again however IF I do, they are the ONLY company I will call. Thanks Joe!

this Cellfix doctor is never available nd not reliable at all towards his customers, I've been…read moretrying to get my phone screen fixed for a week now. i understand he was in the hospital but been waiting for a professional update about the situation. now he isn't answering any calls i guess he quit.

Fixed my iPhones quickly and at a good price. Will use again. Located in an old strip shopping…read morecenter. Parking in front of store. Also sold a phone and got what I wanted.

Mac Medics has been a great addition to my business and home. Between the office and home we have…read moreat least two dozen Apple devices. Several of them have been into Mac Medics for service and my experience has been nothing less than first class, speedy and believe it or not; fixed!!! Getting things fixed the first time around sometimes is a rarity but not with Mac Medics.The ones that could not be fixed have been replaced by Mac Medics. The owner is always on the premisis and hands on. I have not been to the Mall since Mac Medics opened!! Jeff H. will meet you at the front desk and will expedite the service you need. Thank you, Rich Garden Chesapeake Oral Surgery Associates

I have relied on Mac Medics for 20 years, both professionally and personally, and they never let me…read moredown. They are friendly, very knowledgeable, and competitively priced. They are the best.

Walking home in a downpour and sleeping on top of an iPhone is apparently a fast track to make it…read morenot work. I must have administered a Kryptonite Krunch to it in my sleep! I searched issues and solutions. Despite my backups, reset attempts and iOS trust, my phone went black. Twelve hours later, I could feel all my missed calls vibrating under a black screen. A simple phone fix search led me to a small zoned-for-business house on Second St. in Laurel. Even though they were about to close, they fixed my phone and we chatted at their prompting. I didn't want to part with my greenbacks. But the price was less than the last time I had an issue several years ago. And the service was friendly and extremely competent. So here's hoping I never have to see these phone doctors in lab coats again. But if I do I believe their great bedside manner and efficiency will make me a satisfied outpatient and repeat customer.

I had a damaged Macbook computer screen and was recommended to come here from a friend. Hameed was…read morethe one that took my case and not only was his delivery time speedy, but his customer service was top notch and he kept me in the loop during the process. He is now my go-to guy for technological repairs! I 100% recommend this place.