Had a broken camera protector on my phone in which I initially thought was my actually camera…read morescreen was cracked. Friendly gentleman at the desk accommodated my request and he looked at it and assured me that it was just a protector that's broken. $15 for a 2 minute fix. That was great! He even threw in a free flexible screen protector since my old one is old and has some "leak" spots already. Assessed and installed in less than 5 minutes. Highly recommended.

I went in for simple repairs, front screen and back glass. They managed to mess up my phone and…read morewasn't able to make phone calls afterwards. Apple told me they forcefully messed up the pins for the antenna, and the only option was to swap the entire phone as it was done for. They confirmed it was the third party screen from this shop. I tried contacting a manager or someone higher management and could not contact anyone. Don't come to these places, get your phones fixed by professionals. In the off chance they mess up your phone, they won't take any liability. Garbage.

I went to the store because I was having a problem with my cell phone. The gentleman took a look at…read morethe phone and within a minute the phone was working again. It turned out it wasn't a big issue going on. He fixed the problem free of charge. He could have taken advantage and made up something so he could charge me a fee, but he didn't. I appreciate the honesty and competence. You don't find much of that these days.

Chris was great! Knowledgeable and efficient. Super helpful! Offered multiple option to fix…read moresolution.

Nice owner. Interesting store. I enjoyed seeing old electronics and games stuff…read more I needed a new screen protector. It didn't look like they had a large supply of the different screen sizes but the owner found exactly the correct size and put it on for me in a matter of minutes. Very friendly and inexpensive. Good place for phone accessories and service.

Son had a cracked phone screen. Came to get it fixed. Was told it would take 30 minutes and it was…read moredone in the time that was mentioned. Unlike apple they do use an after market screen. And you get 90 day warranty. The price is the 110$ less than the cost is would be at apple. So 89$ was the cost which I wasn't exactly happy about but the job was done well and without a long appointment or super long wait. For 10$ more I purchased a screen protector. In short get a screen protector folks. I would recommend the spot if you are in the area. Great attitude, quick work.

This is a kiosk in the Arundel Mills Mall, near the food court (neighborhood 2). This is my first…read moreexperience getting a phone screen repair so I have nothing to compare to. Normally I am not rash, and churlish enough to toss my phone on a carpeted floor expecting it to land safely. No it bounced and hit the frame of a antique sewing machine, so perfectly that it cracked the screen...okay confession over. So this process took a week and 3 trips. I am willing to accept that some of the overall length of time is "supply chain" [they didn't have my screen model in stock]. However my only knock is the said they would call and never did. I called a few days into the wait. Young man said it was there, so I made the trip (not that far, but still not without hassle). When I arrived he looked around (I would argue that should have been done when I called) and was told to come over. All good we all make lazy mistakes sometimes. Young man was otherwise professional and polite. Anyway the work was done correctly, phone looks like new and $100 lesson in being an impulsive dolt was worth it. Lesson learned, get more sleep during the week, get some exercise, manage stress better so you don't have to go through this first world problem, a dumb problem to create for yourself.

fixed my phone on my lunch break. Great service and great price. Definitely recommend.read more

He is AWESOME, professional, affordable,efficient and polite! I will always book with him to get my…read moredevices fixed. Keep up the good work TJ!

Tristan delivers old fashioned customer service. He even came to my house to do the work. His…read moreprices are very reasonable. In fact, he should raise his prices. Friendly and responsive. Highly recommend!

I cannot recommend Micro Solutions enough. My 2020 iPad Pro stopped charging, and a major repair…read morechain (uBreakiFix) sent it away for weeks only to tell me it was unfixable. I brought it here, and they diagnosed the motherboard issue in minutes using a specialized tester. Not only did they fix the board within a week at a very fair price, but they also discovered that the previous shop had left loose screws, damaged the screen, and internal damage inside my device. They salvaged a "dead" iPad and were transparent throughout the whole process. If you have a complex repair, skip the big chains and come here first!

Easy to communicate with. My phone was fixed in less than an hour after the part came in for it.read more

Do not trust this person with your device or your money. I paid $130 upfront for a part, but he…read morefailed to show up for the repair, stopped communicating, and then tried to get me to drop my phone off at a stranger's house 30 minutes away. I gave him ample opportunity to make it right, but he refused to refund the money for the service he never performed. I am now out $130. Go to a verifiable store instead so you do not lose your money like I did.

From the owner: We can repair iPhone and Android devices around Bowie, MD. Its Cracked Up offers same-day services,…read morewalk-ins, mobile services, and scheduled appointments. Come in today for a free diagnostic service and we will let you know how to repair your device. Specialize in iPhone 4, iPhone 5, iPhone 6, iPhone 7, iPhone 8, iPhone 10, iPhoneX and all Android models as well.

I have come here two different times now. I am clumsy and have cracked my iPhone 15 pro lenses…read moretwice. This guy is super nice, no shady business, he does great work, and his prices are great. After he repaired my phone's camera lens, I asked him what lens protectors he recommended, and he let me know that he had already put them on my newly repaired phone at no extra cost. I will never go anywhere else for iPhone repairs.

Super honest shop. Called about a consultation and they advised I actually go through another…read morechannel to get my PlayStation fixed. Super thankful for their honesty. They easily could have charged me money to take a look and scammed me. Will definitely remember this spot next time I need any thing fixed

Had iPhone and iPad screens repaired April 22, 2024. Both had a new defect on the shield by April…read more25th. went to the kiosk at Westover Mall on May 6th and was told "it's ok. you can still use them". Also that it would've another $15 to do redo the phone.and $25 to redo the iPad and then was told "You should have purchased our protection plan for $9.99". Paid the $15 for the phone and bought the protection plan. They told me the screen was cracked on the iPad and it would be a $120 to fix it. products that last less than a week are a ripoff.

I have used Cellairus many times before and really like them. They know their stuff. But this…read moretime it was a joke. I took my 5 year old iPad Pro to them after I finally dropped it and had a pretty good sized crack in the screen. When I called they said $100 then when I got there they said I mentioned iPad not Pro and it was $250. Fine still seems reasonable. I returned a couple hours later and the new screen was on. Oh one more thing... the touch sensor doesn't work any more. Maybe not a big deal to them but I use it constantly for passwords. He knocked off 20 bucks. That night I texted the owner... nice guy. He said take it in tomorrow and they'll fix it. Not true. Apparently the touch sensor will NEVER work so I am out $230 for an iPad that will tick me off constantly. I said put the old screen on since it was pretty usable with the original crack. Except the screen they put back on looked like it had a jackhammer taken to it. And now the home doesn't work AT ALL. And most of the screen isn't touch sensitive. I have to push the power button and spin it around to enter passcode. Good photo below. So I have my old iPad back but it is a complete piece of crap compared to what it looked like when I arrived.

I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis