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    DSW Designer Shoe Warehouse

    3.2 (24 reviews)
    ModerateShoe Stores
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Amy W.

    I have a shoe obsession. I absolutely love shoes. I don't always get practical ones. But I am a little insane. For example. At last count I have about 10 pairs of red heels. Some are still in the box never worn. I mostly love Sandles and boots. I have a ridiculous amount. Shoes make the outfit. I can typically go to DSW and get what I need. Even last minute or in a pinch. They have brand names that are supposedly cheaper. Lol. Not always sure about that but regardless, they have just about everything. I often prefer to order on line as it's hit or miss size wise. I wear a size 7 which seems to be a fairly average size for women. Ordering on like is easy and you walk in and show I'd and you go. Super easy. The staff is always friendly and ready to help. They have an abundance of accessories and purses as well. These are cheap discount shoes. Check it out! You won't be sorry!

    Fall shoes
    Stacy K.

    I had a good experience at this DSW. Picked up some shoes for my daughter and a Burt's Bees. When I went to pay the cashier typed in my rewards number and noticed I had an expired $10 coupon. She was very gracious and applied it. I really appreciate that high level of customer service, and going above and beyond! This location is a bit far so I don't normally frequent it, but I will be inclined to come more often since the staff was so friendly and helpful. They also had some great prices on Hunter boots, several under $100! DSW in general is my go to place for the family since they have every type of footwear and good brand names that the kids like.

    Super good deal
    Tiffany M.

    Okay yes DSW... The Designer Shoe Warehouse is my weakness. Whenever my boyfriend goes into Best Buy I make a trip to go next door to DSW and get my shoe shopping fix satisfied... whenever I come here I always walk out of the place like I sold something because I end up using my rewards and coupons and saving like 80% off the pair of shoes I find. My best tip for DSW is sign up for their rewards program it is awesome. Take advantage of the app as well. Your birthday month you get free $5 reward and as of January 2020 you got a $10 award now I have a free $15 so I can get to use at DSW. If you're like me and like Bargains check out the back of the store that's where all the clearances are. Sometimes they hide the clearances in with the normal shoes to so make sure you keep your eyes open for the sign their color coded based on the percentage off so you go over at directly to your size and once you're in your size you just look for a specific color and that dictates how much percentage off it's going to be. I've walked out of here before with $150 pair of shoes for $9 now who can beat that. The next time you need some shoes come check this place out.

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    5 years ago

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    9 years ago

    Pretty fast, friendly service , even on returns. Large selection of shoes.

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    6 years ago

    Personally I never liked DSW, l went there to get shoes and the store just felt odd and the selection was lacking.

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    15 years ago

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    18 years ago

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    11 years ago

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    Ask the Community - DSW Designer Shoe Warehouse

    Review Highlights - DSW Designer Shoe Warehouse

    Your birthday month you get free $5 reward and as of January 2020 you got a $10 award now I have a free $15 so I can get to use at DSW.

    Mentioned in 2 reviews

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.5
    (23 reviews)
    8.1 mi
    $$

    I see shoe bargains in your future!…read more DSW's never disappoint. This DSW Designer Warehouse in Troy was nice with a large selection of shoes, Detroit clothing, socks, etc. I stopped in to use my $5.00 off coupon that was about to expire. I have had my eyes on this bright rainbow color bundle of Nike socks for a while. They can be found where the lines form for checking out area with the merchandise available for impulse purchases. However, I was intentional to purchase these socks and also donate a pair of shoes from my closet to DSW's Sole to Soul cause. In return, I received 50 reward points toward future purchases. It's a win-win! You can donate one pair every week. FYI: 400 points equal a $20.00 off coupon. Thank you to the college student who checked me out! She provided service with a smile.

    I come to the John R DSW way to much. I am not trying to become a platinum DSW aficionado…read more They carry a lot of Mix 6, Uggs, Sperry, AK and Kelly & Katie flats and heels. I am so big into K&K them since they feel and fit so comfortably. Bought some AK's that were super comfy. Been adhering to the rule of only purchasing shoes that fit at first try and walk. Didn't have the silver metallic flats with no embellishment, would love it if they carried more metallic flats. Loving the calf hair black/brown and cream flats, goes with tons of things, much better than the Dr. Scholl's leopard print I bought a while back. I think I buy about 3/4 of my shoe collection from DSW, the rest from boutique shops as I prefer unique wears when possible. Would have been better if I had more than a $5 coupon, oh well, there aren't usually many good coupons that I can use when I find a pair of shoes it would seem for DSW.

    Photos
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
    Can't-Miss deals are here
    Can't-Miss deals are here
    Here's to your best foot forward

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    Here's to your best foot forward
    Shoe Carnival

    Shoe Carnival

    2.5
    (6 reviews)
    0.5 mi
    $$

    After a handful of visits, I must say this store is well deserving of five stars. Why?…read more 1). I've been greeted upon arriving which is always a nice way to start a visit to a store. 2). I've never had a negative experience and if I've had questions, they are promptly answered. 3). The selection is very good with a nice variety of shoes to choose from whether for women, men or children. 4). The store has always been clean and organized. 5). I always shop with the Shoe Carnival coupons. Who doesn't like to save money on a nice pair of shoes, right? For our most recent visit, my son needed a new pair of athletic shoes. He wanted to go to the mall but I advised him to at least look here first. He found a nice pair of Nike's that were already at a good price and with the $10 Shoe Carnival coupon, it was a no brainer for me. But he was hesitant so we both went to the mall to look around and the prices were of course higher and I couldn't find a coupon to help him save his hard earned money. After realizing the prices were at a premium at the mall, he decided to come back and buy the original pair he saw here. Yep, coupons do make a difference and most of the time if I can save, I will buy from a store that offers a bit of savings.

    So disappointed, took my daughter to this Shoe Carnival for a casual day of shoe shopping. She…read morelikes the store, (mostly because of the basket ball play area, I think), we have only visited the Macomb Mall store, not finding anything at the Marshall's right next door, we wanted to check it out. I was truly impressed when we walked in at how tidy and organized the store felt, the staff seemed friendly enough, as a young woman and young man each approached us within 5 minutes of entering the store, and the shoe selections were easy to find due to how organized the store was. THAT IS WHERE MY PRAISE OF THIS STORE AND ASSOCIATES ENDS! My daughter had selected 3 pairs of shoes, we placed them neatly on a bench, disposing of any excess trash to the garbage can nearby, and set our coats beside her shoe choices on a bench between the girls and boys shoes. I went around the corner to see if there was anything my son might be interested in since we were there anyways, and she tore off to the basket ball court. After looking for approx. 10 mins, we went to get our coats and shoe selection for checkout, and all the shoes we had selected were gone! When I asked the young woman she just said, "I put them away". Now I was obviously upset that over an hour of my life was for nothing, but infuriated at the nonchalant way she responded to my inquiry, which was only compounded by the lack of any kind of apology! There was no reason for her to put those shoes away. Our coats were there, so we obviously were too. Besides, due to the lack of business in the store, we were easily seen. The young man came along, probably hearing me tell may daughter how awful this store's customer service was, and that we were leaving, and asked what was wrong. Then in a very similar, nonchalant way, he never says anything to me, but instead walks away, seeking this other associate! I was so aggravated by this time, I just wanted out of that store! I have worked within industries focused on customer service for most of my adult, working years, and am currently the regional lead for Customer relations and CSP for H&R Block, Inc., so I have seen and heard all kinds of situations and circumstances regarding superb all the way through the most abysmal types of service. So if I may, Shoe Carnival, the associates working at your Hall Rd store around 3:30-4:30 Sunday, March 3, 2019, allow me to give some pointers: First rule of thumb, always say "Sorry" when a customer is noticeably upset, no matter the reason, it's not that customer's expect you to grovel, it just let's them know you are aware, even empathetic toward their dissatisfaction. Secondly, ask your disgruntled customer if there is anything that can or could have been done to appease them, and if possible do it, within reason of course. Thirdly, don't just assume that a customer is done with their shopping just because they've walked away from their "cart" to go to another aisle for a moment. If the "cart" along with it's contents have been sitting for an unreasonably long time or If you have seen them physically exit the building, by all means, put the cart away. Otherwise it's just rude, and as in this case, the company lost over $100 by this associate's dismissive attitude toward a customer's concerns! $100 may seem like a drop in the bucket, but when you consider if every store did this 5 times a day, that's $500 a day, or 3,500 a week or $14,000 a month, you see where I'm going with this, right? It's really bad for any business to allow associates to simply disregard customers in this way. Shoe Carnival wasted my time, in the end did not get to take my money just because of one or two employees that in my opinion should't remain as such!

    Photos
    Entire store is 40% OFF! Seeing what's left. Hoping to find some for our family
    Entire store is 40% OFF! Seeing what's left. Hoping to find some for our family
    Shoe Carnival
    Store closing

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    Store closing
    Hansons Running Shop

    Hansons Running Shop

    3.6
    (25 reviews)
    1.6 mi
    $$$

    My podiatrist sent me to hansons because I acquired a tailors bunion and I just had knee…read morereplacement surgery a few months ago. He said Hansons will have a shoe that will aid both the issues. The closest Hansons for me was the Utica store on M-59. When I first walked in I was skeptical because the employees looked so young. I was quickly reminded you shouldn't judge a book by its cover. The young man that helped me (Jabber J.) was very patient and knowledgeable. He also had a good understanding of my issues and what I needed. I told him my price range and he didn't try to over sell. He knew the differences in the design of each shoe. I've got a new perspective on the young people today. I also have the most comfortable pair of shoes that surprisingly didn't break the bank. I highly recommend Hansons.

    I love Hanson's for all of my running shoes, have been getting my running shoes from this company…read morefor at least 14 years or longer now. We had about 10 minutes until close. Service was friendly, helpful and attentive as always. The customer service is always the best here. I had 6 or more samples of shoes to try. They were even able to look up my shoe size and the last pair purchased from the Royal Oak location. I ended up with a dark navy and hot pink Brooks ghost cushion shoe. They feel like you are walking on a cloud. They gave me a frequent purchase cards, 3 of them gives you $25 off, 4 gives you $40.

    Photos
    They had a very limited supply, going to look online and see if Hansons can order some for my kids.
    They had a very limited supply, going to look online and see if Hansons can order some for my kids.
    The 2 (out of 7 pairs tried on) that my son is deciding between.
    The 2 (out of 7 pairs tried on) that my son is deciding between.
    Fitting rooms and bathroom.

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    Fitting rooms and bathroom.

    DSW Designer Shoe Warehouse - shoes - Updated June 2026

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