Worked with Erik Valdivia. He was super nice and helpful, and he wasn't pushy or trying to upsell…read moreus. The showroom was also very nice to look around. I'd recommend this spot to anyone looking for new appliances.

Have been a loyal customer for about 11 years but the recent experience was very dismissive. We…read morehave purchased many appliances from Airport Home Appliance, going back 2015 --a time when the older gentleman operated the stores on the other side of the street. During January 2026, I purchased a new LG dishwasher from Homewise Appliance (formerly Airport). About a week ago, our dishwasher motor began making a high-pitched sound and in three to four days stopped working. We called them immediately sharing our concerns that this is happening within the warranty period. I have elderly people at home for whom I care, and this is a major inconvenience for us. Erik, my sales manager had provided a very good sales experience and spoke very highly of LG. Homewise Appliance also sold me an additional service plan at an "additional cost." I was specifically told that purchasing this service would get us immediate attention from technicians who worked closely with Homewise Appliance, instead of our having to rely on a home-warranty company or find our own appliance-repair technician. I was also told that if the appliance could not be repaired, it would be replaced. I verified these assurances multiple times and paid extra because home-warranty companies do not generally show any urgency. I have now called Homewise Appliance several times, but no one seems concerned about resolving the problem. I am now being told that Homewise has no control over the repair company and I need to deal with LG myself. If that is true, why was I sold any additional service plan besides the basic warranty at all? The truth is that many independent appliance-repair companies in the Pleasanton area will respond within 24 to 48 hours. There is no reason for customers to pay Homewise Appliance for an additional service plan if the company cannot provide the prompt and reliable assistance promised during the sale. A good sales experience with a family-owned business means very little if the company disappears when the customer actually needs the service for which they paid. I expect Homewise Appliance to arrange an immediate inspection of my dishwasher and honor the terms and representations under which this additional service was sold to me. Instead, I am now faced with having to deal with LG directly, without any support from Homewise, while Erik is away on vacation.

On 7/1/2026 Mike came to repair my GE Microwave Oven (Model JVM3160RF4SS) and he was very…read moreprofessional, fast, and did not waste my time. Within a few minutes he had the Microwave opened up and showed me exactly what the problem was. He then advised either repair (provided estimate of costs), or, replacement with a new model (my microwave was 9 years old). I highly highly recommend him for any appliance repairs!

I am very satisfied with Michael service. He arrived on time, was able to identify an issue with my…read morewashing machine and order broken part to my address. When part came, he install it in professional manner. Also, he is servicing my appliances for atheist 5 years. Thanks Michael.​

They are closed and went out of business. I don't k own what happened to them. We bought a…read morecomplete Thermador kitchen set from them but never received the Fan and the Hood. Now there in no one to contact about this

they screwed me out of $18,000. bought a complete set of Thermador appliances for my new kitchen…read moreremodeling by Kitchen Experts and was surprised to learn it was owned by the same owner who took me to Elite Appliances knowing that he was filling for Bankrupt. I also lost $20,000 for the kitchen remodeling that never happened. Hope he rotes in hell.

Over the many years, APD seems to always have the part I need. AC capacitor, fridge defroster,…read moredryer resistor (although they recommended I just replace the unit) and now washing machine thermistor. If you are a handy person, this place is probably already on your radar. If not, make a note for yourself. Advice is also helpful and insightful. Thank you!

We started hearing extra tumbling noises and seeing our dryer shift when running. We weren't sure…read moreif it was time to get a new dryer or to repair it, but since we repaired our dryer once by ourselves, we thought we'd searched online for the issue and try to find the parts at Home Depot for repair. They didn't carry what we need but referred us to APD Appliance Parts Distributor. When I dropped by, I was really impressed by Jim, who when I showed him a video of our dryer and the model number, he was completely familiar with our dryer model, and knew what was wrong. He found the kit we need with all the pieces we need to repair and priced very reasonably. He also told me exactly where I can find more info for how to repair, and was super patient to explain all the details until I felt comfortable. Because we were also experiencing another issue with the dryer needing several cycles to dry (even after servicing our dryer with a dryer vent cleaner company), he also explained how to clean the lint from inside the machine. We took this weekend to repair the dryer and it is now working. We are super grateful for the help from Jim and would not hesitate to recommend this store!

We visited Home Depot to shop for window shades and curtains and were pleased with the variety of…read moreoptions available. One thing I appreciate about Home Depot is that they often have great online deals, which adds to the overall value. The main area for improvement is customer service. We had to approach several employees before finding someone who could assist us, which made the shopping experience less convenient. What really stands out about this location is the monthly kids' workshops. They provide a fun opportunity for families to spend time together while helping children learn new skills and build confidence through hands-on projects.

Big selection. Inaccurate prices…read more I enjoy wandering around and seeing the selection of plants in the nursery. Today to my surprise, I found a great deal on little totes. Of course, at the cash register. It turned out to not be such a big deal as they charged me 25% than the shelf price. They corrected it of course, but it is annoying that I have to be so vigilant.

Gary is one of the amazing guys who helped us on several appliance issues. I always choose him as…read morethe repair contractor with my appliance warranty company because he is an excellent troubleshooter and finds the root cause. Thanks Gary once again.

Amazing, quality service and skill! Gary called me back quickly and set up an initial appointment…read more He really tested and looked into my LG washing machine to find the problems. He came back less than a week later, after the replacement part came in. Got it fixed in under a week and at a reasonable cost. Gary is very knowledgeable and easy to communicate with. I'm beyond happy!

The technician arrived on time. He found the problem and showed me the defective parts. He had the…read moreparts in his truck and was able to fix the problem promptly. He also cleaned up after finishing the repair. Thank you for being so efficient.

call back shortly after sent message about 1:30 pm. diagnosed as water inlet problem (after sending…read moremodel number tag),probable cost $320. Sergio came, same day, 4pm. saw wires were chewed (?mice). replaced wires $200, which was the service price. I feel that Sergio was very capable and accurate, fixed problem very quickly (we hot to plaster a hole in wall and get the cat up to speed!).

The sales lady went through our options and in the end said we should call PGE to fix our leaking…read moregas fireplace . We did and she saved us getting a new one even if it meant losing a sale but also doing the right thing helping us! I later dropped off a bottle of wine as a thank you but this place is ethical and worth shopping here first.

I walked into the store when it wasn't very busy. There was a salesman behind the desk, and as I…read morestarted to say what I needed, he let two men walk in and interrupt me. I asked him to show me electric fireplace inserts. He asked if I had a contractor to install one, which I did not. I referenced a competitor who offers installers and he said, "well, we aren't them." I thought it was a rude response, as I was just trying to get a feel for why some places do, some places don't. And, an overall idea of what is involved in the installation process. They only had one insert on display, which didn't impress me. I got an urgent work message, so left in somewhat of a hurry, but also left with no interest in giving them my business. Too bad.

We had a great experience from start to finish. The process was smooth from scheduling the…read moreconsultation to the completion of the project. Everyone was professional, communicative, and the quality of the work was excellent. We originally had our bathroom remodeled and were so happy with the results that we ended up having them remodel our kitchen too. Both projects turned out amazing, and we couldn't be happier. Highly recommend!

We recently had Today's Kitchen and Bath come out to modernize the look of our folding doors and…read moreclose up a window that we decided really had no purpose. We expanded the door space by 2 feet to give the wall more of an open feel to the pool area. We used Today's Kitchen again after using them 7yrs ago to remodel our kitchen and master bath. We were very impressed with Junior, Matt, Simon and the entire crew that made our project possible. These guys are trustworthy, professional and reasonably priced. Junior is very detail oriented from start to finish. He understands the client, listens intently and remembers what you said and most importantly communicates with you through the whole project. You will find this mentality with the entire crew. Thank you again Junior and team for making our project a reality. We appreciate all you do!

Very fast service by Lurii. Making sure the pricing is negotiated well up front is a good practice,…read morenot once the parts are ordered.

One of the few contractors to actually get back to me via Yelp -- and I'm glad they did. Top-notch…read moreservice from start to finish. He texted me ahead of time with a clear explanation of the problem and the cost. Upon arrival, he double-checked everything before replacing the bad igniter. Professional, efficient, and thorough. I'll definitely be using him again in the future.