I'm a property manager and my ability to respond to tenant's requests in a timely manner is…read moreimportant to me. However, for something outside of my scope, I have to rely on the responsiveness of vendors. Often, this is a frustrating experience since sometime vendors just cont answer calls or texts or won't reply at all. Battleborn Vents exceeded my expectations! Of the 3 dryer vent cleaning companies I called, not only did BBV *answer*, then call me back asap, but even was able to squeeze in a service in between calls! Imagine a new rental with so much hair in the vents it was very nearly a fire hazard, and 1 company didn't respond/answer at all and another was over 2 weeks out - ma'am, the place would be ashes by then! If you need vents wept clean don't want to get blown off, call Battleborn Vents! Professional, prompt and at a very reasonable rate for an urgent service call they went out of their way to accommodate - that's service worth a shout out! Look at my photos! Results are clear and so is the dryer vent!!

Francisco and Jorge are EXCEPTIONAL. Francisco's communication is EXCEPTIONAL. I called and didn't…read moreleave a message, and he followed up with me anyway. He actively communicated with me via text, trying to fit me into the schedule--multiple times. Was really going out of his way. Just fantastic follow-up and follow-through. Jorge's level of service--EXCEPTIONAL. Kind and considerate, and went the extra mile multiple times. We were having an issue with our dryer telling us our vent was blocked. Jorge checked the vent from outside the house, explaining what he was seeing as he cleared out whatever he could find. Since that didn't fix the dryer issue, the dryer company sent out a (pretty lazy) service person, who took a brief look and said it was still the vent. Jorge offered to come back and take another look, even going down in the crawl space to disassemble and reassemble the dryer vent to see what else he could find. Nothing. It's actually the dryer that has a wonky sensor--thanks to Jorge's genial hard work, we now know this definitively. Thanks guys. Highly recommend this pleasant and professional service team, and will work with them again.

Outstanding company to deal with...they were on time, communicated well and very fair in their…read morepricing. They also do a very thorough job of cleaning everything, including the dryer vents. Highly recommended!!! Thank you Chuck, Mary Jane and Alastair...

I was extremely pleased with the services we received. They showed up on time as promised. Chuck,…read moreAlister, and Mary Jayne are so nice. I highly recommend them.

I reached out Home safe and was scheduled promptly for Clothes Dryer vent cleaning…read more Technician Lisandro was courteous and detailed oriented. He performed a good air duct cleaning. Price quoted was final price for job, no nickel and diming. Overall professional and efficient experience. Will use again in the future.

This business was responsive from the very 1st phone call thru the completion of service…read more I loved the before and after photo's as well as the advice about the recommended service based on my current usage. Jorge and Lisandro are TOP NOTCH in my book! Alos the value was great. I shopped not just on business reputation but value and Homesafe had the BEST value

They did a thorough job of cleaning the registers and ducts. Since I don't have a main duct, they…read morecame back later to clean the coils of my HVAC unit to ensure the remaining dust and grime was removed from my centralized air system.

I had a really positive experience with this company and I do plan to call them again in a couple…read moreof years when it's time for a new cleaning! The person who answered the phone was very professional and efficient. She answered my questions and got me scheduled for an appointment without too long of a wait. Josh and Scott we're very communicative before the appointment, letting me know when to expect them and they arrived promptly, very clean and professional. They explained everything they were going to do and after they were done, they explained their findings and made some recommendations to me that were very helpful. It sounds like Josh has been with the company for 10 years and Scott is a recent hire. I do like companies that have good employee retention. My entire experience was very positive and I'm happy to recommend them to anyone else who needs a similar service!

I scheduled an appt. No one showed up on the appointed day and there was no call to give a status…read more I called the business and it has been 3 days with no response. I have used this company before and gotten good service but something as gone wrong here. I won't call them again

this review is long overdue. paid for a chimney cleaning, they needed to disassemble the wood…read morestove to properly clean it. they didn't re-assemble it correctly leading to the bypass handle breaking on next use. told them about the problem. was completely ghosted and ignored. i decided to withhold payment until the wood stove was fixed. ended up spending thousands more on a new wood stove since i needed a working one for the winter. i was "fine" with this situation since i didnt need pay for the cleaning due to them breaking my wood stove. almost two years go by and i get a call demanding for payment. i was stupid enough to answer the phone when busy and told him to handle this through text / or email. was hostilely told no this cant wait. i figured withholding payment for two years was fair in exchange for them breaking my wood stove so i decided to pay it. i deeply regret paying. i highly recommend going with another company for wood stove and chimney services. if they end up breaking something on the job they wont own up to it and fix it - you're on your own.

After calling several local companies and being told they were 'too busy' to help, I contacted…read moreTahoe Chimney. Even though I thought they might be too far away, they sent someone out immediately. Our technician, Cameron, was fantastic. Unlike some techs who can be dismissive or talk down to homeowners, Cameron was incredibly respectful and knowledgeable. He took the time to explain the problem and our options in a way that actually made sense. I especially appreciated that he went out of his way to find a temporary solution to keep us going until a permanent fix could be implemented. It's clear this team knows what they're doing and truly cares. I'm so glad I called them!"

Super Fast Service. Reached out to them on the morning and they fixed my fireplace with service and…read moreeverything by 10:30 AM. Five Stars -Ganesh

Support local, fantastic rates, go get your vents cleaned. Friendly customer service…read more Prior to getting this project started, I used Yelp to compared multiple businesses. Rates are very competitive to others. There was a little bit of a wait until they responded to confirm my appointment time. They're busy, it's a local small group, they did respond within 3 to 4 business days. When it came time for the job, they were communicative and let me know when they were set to arrive. I needed to make some last-minute adjustments to the projects that I had initially ordered, and they accommodated without any issues. They were super professional, and my nephew was with us, very kid friendly. They also had protective carpet booties. We will be using them again in the future! Do yourself a favor, get those dryer vents cleaned.

We had our dryer vent cleaned yesterday as its been almost 7 years since it was last done…read more The quote and scheduling process was very easy and timely. The team called asking if they could come earlier than the scheduled time as they were running ahead of schedule. Sure! Upon arrival they put on booties when they entered the house. They were very friendly and provided great service. The cost of the service was very reasonable as well. I would highly recommend their services.

Was notified prior to arrival. Vince was a true professional. Clean and very thorough…read more I would recommend his service anytime Dan

Great dryer vent cleaning experience from start to finish. My inquiry was answered immediately, the…read moreestimate arrived quickly and it was easy to book an appointment. I appreciate that they were able to work around my schedule. They sent reminder texts and updated when they were on their way. Shakir arrived exactly when he said he would. He was professional, communicative, and did a great job. He left the work area clean afterwards. Payment was easy and convenient. Very painless. Highly recommend.

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We had three companies give us a quote to replace our heater and air conditioner. Aaron provided a…read morequote for what our size of house needed at a good price. The other companies were good but they quoted items bigger than we needed. B & office communicated well for scheduling and paying. The installers showed up on time and did a seamless installation. We will be using B & B for our ongoing maintenance because they impressed us.