STAY AWAY DO NOT CALL! Lots of gouging going on with this greedy company!! The technician that answered the phone was completely unprofessional, lacked communication skills and was rude. The minimum charge just to stop by is $175 even if the visit is 5 minutes and that doesn't include labor or parts. To top it off, they are located in Truckee supposedly. They basically want someone to pay the same as a replacement appliance. These guys sound like amateurs which is a liability in itself and are unwilling to charge reasonable rates. At this point, I doubt they even carry liability insurance. Call Costi he is the best in Truckee! read more

service man on time. tried to blame the problem with the refrigerator on tenent .............."left the door open" .three days later same problem....... never sent a receipt untill i call them a week later.....but the boss (or the cs person) was rude also....next time i'll wait for the companies from reno as they are here 3 times a week......want to try locals but............ i've get 6 rentals and never had a problem with any of the other appliance companies read more

They completely blew me off. Mike came out and said he needed to order a part. I checked back with him when I didn't hear back and I was told the part was back ordered. I even went out of my way to get Mike a part back to him he left at my house. They never got back to me again 3 months later. When I reached out again. This time Salvador told me he'd get back to me. He never updated me on my part. I even gave them another chance and NOTHING. If you can't get the part, it would be nice to just communicate with me. read more

Leo came the same day I called to fix our ice and water maker. He was quick, courteous, and fixed the problem. Will use again! read more

Leo Appliance Repair - Appliances & Repair Near Me - Truckee, California

Summary: Unprofessional (didn't keep the appointment), unskilled (made several mistakes, broke some parts), and dishonest (took $100 to haul away the old unit and didn't do it). Do not use. My experience: Hired Leo's to diagnose and replace the dishwasher. Leo didn't show up for an appointment (even though I let him pick the day and time). After I called, he agreed to send someone to install the dishwasher. The guy showed up alone, was unprofessional and didn't know how to install a Bosch unit. He was trying to rush through the job and kept making mistakes, broke off dishwasher mounting clips, split the wood under the counter. Left the job site for 4 hours, promising to get a water valve, but went to another job instead. When he came back I had to stop him from trying to drive a screw through the dishwasher body to install a kick plate (the unit comes with kick-plate mounting clips, he didn't know that). He took $100 to dispose of the old dishwasher, but never came for it, we had to drive it to the landfill ourselves. I hold the company and the owner (Leo) 100 % responsible for what happened, and I would not hire them for any appliance job, especially for anything reasonably new or expensive. read more

I was ecstatic that i got same say service! The came, fixed my noisy fan in the freezer and were finished. Friendly, reliable, responsive. I highly recommend Leo's Appliance Repair. read more

My oven was making a terrible sound, and I called Leo's Appliance Repair to take a look. I was hoping they could make it to my place (Truckee) sometime this week. To my surprise, Mike, one of the partners, called me back almost immediately and said he could be there within 5-10 minutes! That was too soon for me, and he was super accommodating in scheduling a time later in the day. It was a super easy fix, and the service charge was extremely reasonable. In this "climate", I think skilled trade professionals can basically charge whatever they want and operate on whatever terms they set. I deeply appreciated that this company was fair on both fronts. Mike and the person answering the main business line, Ronnie (apologies if I misspelled your name), were also extremely kind and professional in their demeanors. I immediately saved their contact info and they will be my first call for all appliance repair needs moving forward. Thank you! read more

Mike Knapik is fantastic! Came out to our house when the dryer stopped working and discovered that critters had made their home in our vent... fixed it up, and now it works properly. Then 5 days later he had to come back out because the washer was broken (pump full of material, preventing motor from working), and fixed it - now both are working better than ever! To have someone like this, who is completely reasonable, and helps your appliances last for only $125 service visit, is so incredibly helpful, especially to those of us on a budget. So appreciate that honesty and just overall genius! We are lucky to have them read more

Easy to get a hold of, came in a timely manner and did a great job! Will call them again!

Mike was attentive and fit us into his schedule! He tended to both of our faulty appliances in a quick and timely manner. He sent pictures and described how he fixed both of them. He reassured me that I could fix the pilot light on my own if it ever goes out again. Excellent communication and service! read more

They are incredibly responsive and reliable. We are happy to have found them. Great communication and reasonable prices.

What a gift Leo's Appliance Repair is!!! My oven stopped working and after looking at replacement costs for single ovens, I was shocked. Thought it wouldn't hurt to call a repairman to get some input . After Calling a few places, Leo and his partner came over same day from Truckee (I'm on West Shore) and immediately pulled it out and troubleshooted the issue. I blew the fuse on top of oven from operating "Self Clean" mode. I know what's the point of having self cleaning ovens if you blow up your oven from the excessive heat!!! Leo had parts with him, replaced and tested and we're back in business in a few hours. He was charming, experienced, knowledgeable, and time efficient. We couldn't be more thrilled with finding him and his company. As you all know,, just to have someone come to your house within a reasonable amount of time to do repairs and do them right, but the same day??? Unheard of. He's on my speed dial from now on and I feel so fortunate in finding someone of his work ethic and knowledge of all appliances. We're still talking about him!!! read more

Thoroughly impressed with the service from Leo Appliance Repair!! After calling at least a dozen appliance repair shops in the North Tahoe-Reno-Carson area, Leo was the only one who was willing to come quickly and to service my uncommon brand of oven. On-time, professional, reliable, and reasonably-priced. All around a great experience. Keep it up, and thanks a bunch for helping me avoid a major crisis. read more

Called Leo appliance repair for a job in Tahoe Donner after my oven stopped working. Leo showed up the following day, diagnosed the problem,had the parts in his truck and inserted a new ignition for oven pilot. Now that's how you do business and keep customers. read more

Super responsive, same day repair! My dishwasher went out and Sears repair would have been out in a month. it took them 30 minutes to fix the problem, and they also fixed a kitchen door that was loose! Great service at a reasonable price read more