I've been using RRT for a few years now to service my 2018 X3 M40, and won't take it anywhere else…read more James and his team are extremely knowledgeable about BMWs and do exceptional work. For example, they've diagnosed problems and risks before the local dealers have and didn't do any pressure sales. Just a heads up and watch item, with occasional suggestions about what to do, even including DIY options. More recently I had an adaptive headlight fail. Where the dealer would have wanted a full new OEM replacement at their labor rates, James and team took a lot of time and care to identify the root cause, isolated the issue, and found quality used parts to use and saved me thousands in the process. And they were giving almost daily updates on their progress and findings. Great group of folks. Sure, you can get some strong performance additions from the shop and no doubt they're great at it, but don't overlook them for fixes and other needs. You'd be selling you and your BMW short!

Had routine maintenance done on my 2018 BMW X3 M40i without any issues and car runs great!…read more Also had a custom job done on an older BMW, which in the end turned out great - any issues were taken care of without hesitation and turned out exactly like I wanted. Labor price is still very reasonable in today's high priced market and Mike at the service desk is super awesome to work with !

I really wanted to have a good experience with Universally Modified…read more I appreciate They are a family run and worked business of brothers and Ryan's wife. But they will not properly torque fasteners. There had been a metallic rattling since the first time I had them install the front sway bar. I drove it that way for six months or so. They always said the reason for the metallic rattling was because of the BMR components I had them install not having the rubber bushings. Then when me and another guy put my 2022 Mach 1 up on a lift and started looking it over and working on it we were disappointed to find Universally Modified destroyed my front sway bar end links due to not torquing down fasteners and using zero thread locker! I asked them multiple times to use the proper thread locker on all the fasteners. So after fixing the sway bar properly, the car is silent now! Um multiple times have not torque down or at least used a thread locker to keep fasteners from totally backing off. Universally Modified also did not tell me about an exhaust leak we found. I have put a lot of thought for weeks into thinking about/processing the information to make sure I am doing the right thing. They also couldn't get my wheel weights to stay on my wheels. But the plus for them is they did suggest a good place to go and have my Wheels properly Road force balanced. Each time something was not done right I tried to be calm and decent about it when I communicated with them. when I told Universally Modified about each issue, they did not apologize and didn't say what can I do to make it right, didn't say it would not happen in the future, nothing. I feel unsafe using Universally Modified due to them, causing my car to lose control on the street or on the track, and kill or enter others and myself! They will not answer or return my phone calls I tried calling multiple times to communicate with universally Modified in order to speak with them and get their side/viewpoint before I posted this.

I brought my 1969 Mustang Mach 1 to UNIVERSALLY MODIFIED in Sterling Virginia. I own several…read moreclassic vehicles; my previous mechanic no longer lives in the area. So I decided to give UNIVERSALLY MODIFIED a chance to service my vehicle and other(s) moving forward if this experience works out. It wasn't long to find that this shop is extremely overrated and overpriced and THEY CAN'T PROVIDE WHAT WAS PROMISSED! My issue on my 1969 Mustang was the vibration and hesitation on acceleration, I was estimated by Troy initially for $4952.62 of recommended services! I was shocked to see them write this estimate, and to SUM it all up, they wanted to put bigger holly carbs, new starter, and tune up the car. Put in mind that it's a pristine 1969 Mustang Mach 1 which is up for sale for $90K, by no means this car needed anything like this kind of service, I explained how we replaced the Harmonic Balancer and that that didn't change vibration and I left the old Balancer in the car for them to see. After we agreed on the services above, I was promised this vibration and hesitation was going to be eliminated. Upon pick up, the Mustang Road like garbage! I immediately contact Troy explain my concerns, after paying him $3486.23. Troy responded by saying "owe yea we put the old Harmonic Balancer back in the car and vibration a lot less now? He also after my distressed concerns, he actually said that the car "might need a new engine because if that the vibration can be something internal" I was outraged to hear any of this after the FACT! "This was NOT told to me prior pick up or paying for this outrageous invoice. I expected him to warrant his repairs and to correct his mistakes. So I left the vehicle with Troy again for the second time on 5/11/2022 at UNIVERSALLY MODIFIED in Sterling, Troy sent me message afterwards to tell me - HIS WORDS! Hey Sean this is Troy, We actually found the issue. After inspecting the flex plate (trans removal wasn't required), we found that the flex plate and harmonic balancer were actually the 28oz imbalance. Since they were indeed matched, we proceeded with removing the oil pan to look at the crankshaft and discovered that the crankshaft was indeed internally balance and shouldn't have those parts on them. We were able to remove the counter balance on the flex plate and we swapped the balancer with an internally balanced unit and the vibration is gone!!! I also have more great news on the engine internals that are definitely going to boost the price/salability! It's a fully forged bottom end, Ford Performance SVO Block and Hydraulic Roller Cam. That's some big money in the Small block ford world. The engine is probably around 15-18k new" - HIS WORDS! Nothing ever mentioned at one time that he was planning on charging you another $1654.10 to replace the Harmonic Balance AGAIN! $1200 of that was labor! It's a external part on the outside of the engine where pulleys are located! This was the final insult for me, He charged $38 for another oil filter, $20-$30 of gaskets for FORD MUSTANG?? Seriously!?? I pay $12 for PORSCHE high end oil filters, how does FORD cost more?? My conclusion is that this shop LOVES to Surcharge ever nickel and dime that they can from there clients! COMPLETE SCAMMERS! Thank you for reading this you have been warned to STAY FAR AWAY FROM UNIVERSALLY MODIFIED in Sterling VA.

BUYERS BE VERY AWARE!! i wish there was an option of no stars This company is the worse I wrote a…read morereview July 15 2024 (please see it in previous reviews on trustindex) still NO PEDALS NO COMMUNICATION FROM THEM-NOTHING recently we took a brief break from calling them every week the last call we spoke to someone was I believe mid to end of July- now we have tried calling them no answer just on hold for about 10 minutes then it goes to voice mail and it doesn't matter what number you hit to get a department its all the same- leave a message .we both called and left messages no one called back they took our deposit DECEMBER 16 2022 it will soon be 2 years because of this company my husband has been unable to enjoy driving his car- the last time they spoke to him they told him he would be getting the pedals before the end of the summer what a joke I will be contacting the Virginia better business bureau, the company we used for the deposit to register a complaint and if need be a lawyer Three Pedals says if there is a problem or concerns don't hesitate to reach out to them directly that too is a joke For all we know the company has gone out of business This business is ABSOLUTELY THE WORSE!

Three Pedals took care of many issues on my 1970 Buick Stage1. I had a Tremec transmission kit…read moreinstalled while I was overseas from a major shop in Fl that was featured in Hot Rod magazine. The car had issues right off the transport truck. The car was super difficult to get in reverse and there was a very high pitched whine and bearing noise in 4th gear when it's 1 to . The shop was 1000 miles away and not being helpful about how the car was delivered. I looked up Three Pedals and took a chance. Josh was very easy to talk with and seemed to know what he was talking about. We communicated about all the issues and I delivered the car to their shop. They communicated very professionally about all the issues with pictures and options on prices to take care of the issues. They Dial indicated the bell housing , a manual reverse Kit And seals in the tail shaft and Speedo gear.the rear end had a spider gear washer wedged into the ring rear and horrible wear on the ring and pinion. They replaced the posi unit and ring and pinion and set it up correctly with the backlash sett right so there is no whine. They found a fuel leak that was right next to my header that could have been a horrible accident waiting to happen. they fixed a leak in the power steering pump. They also worked with America Powertrain to get the steel drive shaft the "other" shop installed that was out of balance replaced with a high power Aluminum unit with 1320 yolks and u joints the way I originally asked for from the "other" shop. Their technicians were professional parts and labor prices fair and Joshes customers service was outstanding, which is a rarity in today's world. They delivered the car they way I expected. I would recommend them to anyone. Great Job!

I had the car worked on at this shop in the past and while communication had always been a bit of a…read morechallenge, I always got what I inquired for.... I contacted Mr. Conry in Feb, 2025 because some areas of the car that had been wrapped by his shop started to peel off and I wanted a quick patch/replacement.... I sent an email, texts and made an inquiry through the shop's website.... Never received an answer.... Now, I understand that Mr. Conry has been multitasking as his business was fairly new.... Fast forward to June 16, 2025 when I contacted the shop to have the front and back bumper wrapped.... Again, inquiries were made through his website, and through texts.... And still no answer.... It is a shame that I have to give such a low rating, but at the end of the day, I am a paying customer and I feel I deserve a return on my inquiries....

My car was returned with damage, poor communication, and I incurred over $800 in additional costs…read more Pickup was never completed, and I experienced what felt like racially and gender-biased treatment. I do not recommend.

If you've got a normal car, you can take it anywhere. If you've got a one-of-a-kind Lucid Air that…read moregets T-boned and suddenly turns into a $100K paperweight, you take it to Dulles CoachWorks. Period. Our Lucid got hit, and this shop has been grinding through the slow and ridiculous process of getting specialty parts ordered, delivered, inspected and installed. This isn't a quick job. Nothing on this car is "off the shelf." Everything is hand-picked, VIN-specific, and apparently shipped via camel caravan. But Sean and his team haven't flinched once. Here's the secret weapon of the whole operation: **Mitszy**. She's the face of the business and the person who keeps the entire circus running. She's been unbelievably accommodating, especially with my wife's extra logistical requests during all this chaos. You know how most shops give you that "we'll call you" energy and then vanish? Yeah, not here. Mitszy actually listens, actually remembers, and actually gets things done. She's the kind of person who makes you feel like you're not just another repair ticket. And Sean, the owner, clearly runs a tight shop. You can tell quality is non-negotiable for him. They're not slapping parts on; they're restoring your car the right way. When you have a specialty EV, that matters. If you're in Northern Virginia and you want a body shop that doesn't treat you like an annoyance, Dulles CoachWorks is it. They've been nothing but straight with us, patient with the long parts delays, and consistently helpful. I trust them with the Lucid, and that says everything. Five stars, no hesitation.

Shaun and Tamara have a professional staff at Dulles Coach Works. They are certified for my Tesla…read moreas well as several high-end automotive brands, such as Aston Martin, Lucid, McLaren, Porsche, Bentley, and Lamborghini. The process of receiving specialty parts for high-end vehicles may be a little slower and is expected. The result is high quality and perfection.

I gave P/S 5 stars several months ago. They've done a couple jobs for me since, mainly replacing…read morethe worn out carb & electronic ignition on my 66 Mustang. Always a challenge because I keep it as close to factory stock as possible. George & crew gave solid advice & it runs like a scallded dog. Once again, thank you Prospeed!

****Update 8/14/2023**** Since my initial review 5 years…read moreago, I have taken my 67 Mustang back to Pro-Speed many times. And each time they hit it out of the park! Their knowledge and professionalism are second to none. New work that they have done since my initial meeting with them: Wiring Harness 347 Stroker Crate Engine Wildwood Disks all around Edelbrock Pro-Flo EFI Each and every time, Pete and his guys explain in detail about each installation, what to expect, what to look out for etc. There are no "Assumption of Expectations". They lay it all out in front of you beforehand. My car went from a tired, old cruiser to a 100% street sleeper! Looking forward to the upgrades I have for her in the future--which I have already gone over with Pete. I trust my car to no other speed shop.

They repaired/repainted my door and it's like it never happened. Price was fair and the work was…read moredone on time. They even repaired a few scratches and other defects they noticed.

If you need a car or motorcycle bodywork repainted near Chantilly, absolutely go and see Marcos at…read moreColor Master Mex. Excellent work, perfect matching, good price, and easy to schedule / quick service. Marcos has taken care of repainting my motorcycle parts twice - once after an accident - and the result was sheer beauty. Highest recommendation!

Had them tint one of our vehicles. I'm pretty picky about my tint jobs…read more Tint is one of those things that even the best shops can have an off day -- a stray hair here can ruin a film. Did a damn near near flawless job. Just the slightest bit of staining on the headliner, but the tint itself across 5 doors and 2 sunroofs was perfect, and the stain came out with some warm water, a drop of dish soap, and elbow grease.

I've taken my car here twice and I'm always 10000% happy with their service. I make the appointment…read morevia email and their pricing is very upfront and honestly very very fair. For most of my services I can just sit and wait. They have a waiting area where you can work or watch TV. There is WiFi. There's not much in the area but I can see if your service takes longer you could walk 17 min to the mosaic. They do an exceptional job. Out of all the detailing places I have been too they do not skip any "details." I will definitely be back and recommend to anyone. Super professional. Keep in mind that there is a front and back entrance. To get to the lobby be skeptical of your GPS as it might take you to the other side of the business.

If you are in need of some type of body work for your vehicle, this is the place to go. At this…read moreplace, you know you will be getting quality work at reasonable prices. They have lots of experience getting your car looking great again. This is the 2nd location for them and I am definitely glad they opened one in this spot as this helps cover the Ashburn and Sterling area. The owner is very pleasant to work with and takes great pride in explaining everything and making sure you have your questions answered. I had some body work done here and it turned out wonderful. They were restored like new back to the original, just like some of those in the picture. Why would I recommend this place. 1) See the award, Expertise for one of the Best Auto Body Shops DC 2) See the consistent high ratings from customers 3) Professional and Good Customer Service 4) Over 40 years in business, have to be good to stay in business that long 5) Built a good name and able to expand with Alexandria and Sterling shop Definitely give this place a 2 thumbs up! If you are ever in need of auto body work, consider this place. You will not be disappointed!

My Explorer was hit while at a full stop in a parking lot. The impact was hard enough to put a…read morehole completely through the bumper, not just the cover. It caused what other shops were giving over $3000 worth of work. Not only did David beat the price, the work was excellent! He worked with the insurance company to make sure everything was accounted for and taken cared of, perfectly! Thank you David and Best Auto Body.