I am a picky guest. Nothing worse than a former Marriott General Manager. This hotel is new and the…read moreservice has been good. Masks and screens are being used. They have a limited breakfast, they DON'T hide behind COVID and simply cut services. You can get breakfast and also toast bagels. Nigh Auditor was so helpful. The staff is good. The AM clerk is quiet and not very helpful. The hotel is clean, I asked for more towels and they made my bed, what a nice touch. I thought they did a great job, my consultant will be there for 8 weeks, they have proper COVID procedures in place. They are located near restaurants like Panera, Culvers, On the Border, and more. This is a new hotel and they seem to care and service their guests, a very comfortable stay. Many hotels claim they are hurting and cut services all under the guise of COVID. Here, they provide as much as they can, in a friendly manner. JW Marriott would be proud! Thanks for the comfortable stay. Rates are low as well.

Very disappointing experience. We checked in to find no working air conditioning and no working…read morephone in the room. The front desk receptionist was rude and unconcerned, telling us someone could look at the A/C the next day. We left after about 30 minutes rather than spend the night in a room without A/C. To make matters worse, the hotel then charged us an early checkout fee. Equipment problems happen, but poor customer service followed by an additional fee for leaving an unacceptable room is ridiculous. I would not recommend this hotel.

In my travels I have come to depend on a few different stores that carry "travel" based clothing…read morelines. Jos A Bank is a good one. I like the traveler series of shirts. Throw them in the suitcase and go, no worries about dry cleaning. I hate paying for dry cleaning! My next purchase will be the Travel washable wool pants, stay tuned to see how they function. Last point is that the sales at this location can be good, so look while you are on the road.

The staff are exceptionally patient and helpful. There's often a sale going on and I've gotten…read moremuch better quality than discount stores for the same price - probably bought 6 sportcoats and a couple suits there over time - including one that they did emergency same-day tailoring on for a funeral I had to go to. The shirts are very good quality.

We discovered a baby roach crawling on the curtains. The manager (who just arrived) couldn't take…read morethe time to talk to us on the phone when we called down. After trying for an hour to find another Marriott to go to (because this one was fully booked) we ended up going to another hotel around 10:30 pm. When we checked out the manager didn't even say sorry. They had cancelled the reservation (so someone else could book the room for the other two nights we were supposed to stay). We were instructed to email a picture of the dirty bandaid on the floor and the roach we killed to her. Also there was a softball tournament in town so the parents were downstairs while their girls were running up and down the halls (on our floor and the floor above us). We will think twice before booking any marriotts in the future and definitely don't recommend this one.

Great centrally located hotel. We came to town for the tulip festival. We didn't spent much time at…read morethe hotel so I can't speak about the amenities. The room was clean, the water pressure in the shower was excellent, and there was free parking. The staff was very friendly. The included breakfast had scrambled eggs, DIY waffles, some toast/ bagel options, cereal, yogurt. There was also veggie bases sausage and alternate milk. One thing I didn't care for were the curtains in the room. There were only blackout curtains and no sheers, so it was either pitch dark or staring into the rooms of the hotel next door.

Great job, tremendous staff. They have amazing support and an incredibly courteous staff.read more

We stayed in a 2 bedroom, 2 bath suite that was recently renovated very nicely. I found the updates…read moreto be very nice, the room was spacious. My only gripe about the room setup was that the bathrooms were both inside the bedrooms with no access from the living room. Hopefully all of the rooms have been or are being updated because our experience was very pleasant, compared to some of the other pictures and reviews I saw. There was free breakfast daily, which was your typical hotel continental breakfast fare. It's always a nice touch to have free breakfast when you're traveling, so that you can save a little money on meals.

For personal security reasons (as in, I prefer to leave reviews of places that I temporarily reside…read morein much later than my stay), this review is very delayed. I stayed here over memorial day weekend 2025, and though I was a bit late for Holland's famous Tulip Time, there were still a few tulips sprinkled around the property. This place was like a big gorgeous house, which makes sense for a bed and breakfast. It was my first time staying at a bed and breakfast, and I'd recommend this experience entirely and would like to stay again if I have the chance. There's a couple spacious sitting areas that encourage mingling with other guests but you also have some privacy if you prefer to keep to yourself. The owners are a family, with main ownership from a mother and son, and it feels like there is a great sense of pride with ownership and operation of the inn. They help the space like you're staying with extended family in a way. There are maybe 7-8 different rooms on the property of different sizes. I believe they have a couple larger rooms in a guest house that's just across from the house main entrance. My partner and I had a smaller room in the main house called "The Audrey"with one queen bed on the second floor. It was just the right amount of space for the two of us. The rooms are seemingly spaced out enough so that you only hear others when they pass by your door. All the doors have a lock with a key. Each room has a bathroom attached to it that comes with towels and shampoo/conditioner in pump bottles in the shower. Our room also had a nicely sized TV, where we watched the Indy 500 (this is ironic considering that we were visiting from Indy!) For a bed and breakfast, you have access to some foodstuffs throughout the entire day. They have large fridges that have jams, meats, cheeses, and breads that are kept up to stock throughout the day, so the owners said that folks will often have lunch at the inn. They also have fruit, yogurt, and homemade granola. Coffee and tea can be readily made throughout the day as well. Overall, the inn common areas are kept very clean. Like I said before, I would absolutely jump at the chance to stay here again, especially during Tulip Time. You are just steps away from a beautiful park and a couple blocks away from restaurants on one of the main avenues. I hope that the next time I make my way up to Holland, a room will be available for Tulip Time. I'd even book it years in advance if I had to. Disclaimer: some of the hallways are a little narrow, but that's just part of the older house experience. This location also pretty much requires the use of some steps to move about. I would not consider this inn to be disability friendly, but that's also just older building experience. This is a truly neutral point from me that does not impact the status of this review.

My sister and I had a great experience!! The rooms were updated, clean, and the house was historic…read more Absolutely beautiful. Breakfast was delicious and there was a variety for all different dietary needs. It was served yourself, with ingredients such as pickled onions, avocado, tomatoes, yogurt, oats, fresh baked sourdough, and a large variety more. Indoor and outdoor seating, and walking distance from centennial park (beautiful) and all downtown shopping! Come and go as you please, and the owner was very kind. Definitely recommend and will likely be back!!

Fast, quality work. Super professional. I brought in two pair of trendy wide leg pants (I'm short…read moreand nothing fits right!) and he matched the hem perfectly. Highly recommend!

this man is unethical. Today he threatened to donate my coat to Goodwill if I didn't come in and…read morepick it up. It is 2 weeks after his designated pick-up date. I have received 4 voicemail messages in the past 2 weeks, but today he threatened to "donate my personal property to Goodwill". This is not only illegal but highly un-ethical business practice. It is NOT his personal property, and he has NO authority to donate it anywhere! If this is his (right now, very shady and secret) business practice, he would do well to put it in writing for his customers to be aware of prior to enlisting his services. A complaint will be filed with the BBB. There are lots of other tailors around.

Everything went well highly recommend staying here. Pool area was amazing and the breakfast was…read moreDelicious

Very nice place! Clean, friendly staff and nice to have our dog! She was a hit with everyone she…read moremet!!. Great food and amenities. We would stay again!!

Selling fake needoh (advertised as real) for $15 (3x the market price of an actual needoh). We also…read morewaited for about 10 minutes at the register ready to check out without any help.

SCAMMERS!!! Double booked us after we paid $1800 and traveled 12 hours. Someone else is in the…read moreplace.

After 16 years as an occasional customer for incense and a few expensive glass pieces as gifts, and…read morereferring many friends, I'm done and never going back. I purposely go out of my way to try to keep my business in small locally owned shops. Owner refused to sell me a $4 box of incense because he wouldn't charge my card for any sale under $10. I only had $3 cash on me so I started to walk away. He then decided he would "do me a favor" and agree to run my card if I bought a 2nd box making my total still under his $10 REQUIREMENT. I spent decades of my life in retail sales up to and including district mgr for HUGE chain of stores similar to this type of business. I also spent many years in customer satisfaction research in every scenario imaginable including as a secret shopper. If his goal is to upsell, I get it. Upselling can be a HUGE money maker when its done right. Upselling by way of threat or intimidation is morally bankrupt and only speaks to a lower level of care for customer retention. I will never be back.

I visited Saturday evening. I ask the man about dab rigs and he walked away from me and helped…read moresoneone else looking at $20 pipes. Okay, you sold a $20 pipe. I'll buy my dab rig at Torched on 8th Street. You lost a $170 sale for a pipe. Smart move. The customer service at Torched is so much better. I wanted to try Orange out. They made me feel insignificant. They could have won over a customer. Instead, I'm never going back.

Great service from younger employees! The managers appear to be disrespectful towards them. Staff…read moreseem miserable but very respectful! Staff member chatted with me about a 'kohls charge' and how the managers threaten to fire if people dont sign up. Strange..

I have a service dog in training, so I called ahead to make sure there would be no pets in the…read morestore (I know many service dogs who have been attacked in stores that don't allow pets). The lady on the phone said only registered emotional support animals (ESA's) with papers were allowed in. Legally they are not. Kohl's, educate your staff. Only task trained service dogs or service dogs in training are allowed in the store. Papers, registration, or certification is not legally recognised by the ADA and does not make a dog a service dog. I'm tired of having to explain things that should be common knowledge to customer support. Please also educate your staff to never "baby talk" to a service dog, as more than 3 employees have done so to my dog.