Very clean and awesome store ! The manager Lilly is always very helpful . My go to spot before work ! Quick and fresh

Please stop by any other Dunkin' in the area, you'll be grateful you did. I normally stop by this Dunkin on the way to my mom's house. Out of the 10 times or so that I've been to this location, only once or twice has my drink been made right. I don't know why I keep giving them a chance. The very last time I was here, the drive thru line was moving very slowly (which was not that big of a deal), but when I finally got to the window the guy asked me, "what was your order?" (I was waiting at the speaker because of the long line for a minute or so, he could have asked me to repeat my order then?) And to top it off, as I was repeating my order at the window he just walked away, and a manager or shift manager came up to me and asked me very rudely what donut I was waiting for! Like she should've been apologetic because this was the 3rd time repeating my order. I can handle a little bit of rude service, but to top it off my drink was watered down, wrong sweetener, and not enough milk. read more

Dunkin' - This was supposed to be a vanilla iced coffee with milk........ - Donuts Near Me - Baldwin Park, California

Service has gotten better at this location. Once in a while, the kids working there act silly by asking each other service and product related questions that they should know. Gen Z! At least they're working, and they do a good job at greeting people. They still take some time to get your order but it has improved a lot from previous years. It's moving in the right direction! read more

Dunkin Donuts came through by accommodating my last minute 15 dozen order on Valentine's Day. The gentleman working were very helpful and provided excellent customer service. Appreciate their urgency and dedication in customer service. read more

The manager there was able to fix my drink with no hesitation. Talk about excellent customer service! I'd give them a ten star if I could.

This is a pretty brand new location and it is awkwardly placed in a corner. There's a drive thru and a good amount of parking. Service was fast and friendly. The area was clean and it looked like there was many choices of donuts to choose from but I only get the coffee. Most Dunkin locations have burnt tasting coffee but this location hasn't had a bad batch yet. This place is located near the 10 freeway, in n out burger and a little ahead there's a target. read more

Dunkin' - Pumpkin cream cold brew - Donuts Near Me - Baldwin Park, California

Giving you3 starts because I shouldn't have to wait in line for 10 minutes with only 4 people ahead of me. Your French curlers are fresh and probably the best I've had in a long time. But you have to fix that wait time for people to work or just anyone . Your new so I will definitely be back. read more

Dunkin' - Donuts Near Me - Baldwin Park, California

I absolutely love this location! I am vegan and can not have dairy or meat and they always cater to my needs! Jesus and Isaac are always so kind! Every morning when I order they remember my name and my order and always make it extra special! This is my favorite location because the food and drinks are not just delicious but the crafting and quality is perfect. read more

I know I'm probably spelling his name wrong forgive me Ferris faris. He helped me in the evening.. they looked so busy we tried ordering on the kiosk but our discounts were not popping up so faris kindly helped us figure it out. Then one of our drinks was wrong and when I insisted on taking it home because they were busy faris insisted on remaking the drink for me.. I appreciate the great customer service faris you're awesome!! read more

Always great service and great quality food and drinks! Thank you down the friendly man helping me today read more

Dunkin' - Donuts Near Me - Baldwin Park, California

I came in today to give them another shot. The workers are very nice, but it's hard with the busy morning hours. Lots of cars in the drive thru and ordering inside as well. I ordered an iced latte and it was super milky. The worker remade my drink which was nice. It was much better the second time around. I also got the egg bites which were delicious. Overall, a much better experience. read more

Dunkin' - Iced latte with vanilla. This is with an extra shot and it's still a bit milky. - Donuts Near Me - Baldwin Park, California

I've been coming to this Dunkin since they opened. Recently it has become my go-to for my morning coffee before work and post gym snack on the weekends. I absolutely love this location! The workers are super nice! Drive-Thru and in store. I usually order through the app and 9/10 it is usually ready when I arrive. I've only had to wait a couple minutes at the most because their drive-thru is super busy in the morning. They have yet to "mess up" any of my orders. My cold brew is perfect every morning with the right amount of sweetness and milk! Any time I order extras on the side like their food items, they are delicious! Especially their bagel bites! Word of advice, Any time you come to a coffee spot in the early morning before work, expect it to be busy. If it you're that impatient, make your own coffee at home :) read more

Fresh donuts, amazing service, very fast and can always count on friendly staff! The inside is always clean and enjoyable Environment

If you have a mobile order don't feel bad to badger them. They let me stand there for 5 min without acknowledging me, only to give me my order that was sitting there the entire time since before I walked in. To the staff, people use mobile orders a lot of the times in a time crunch. Don't let customers just sit there read more

Came in on a busy Sunday afternoon and was greeted with friendly employees that answered any questions we had with a great attitude even though they were very busy in the drive thru. ANGEL WAS AMAZING! I noticed his great customer service not only with us but with anyone who came in. I greatly appreciated his welcoming attitude and will definitely be bringing my family back soon! Also the coffee and donuts were very good. Thank you ! read more

went early in the morning before work and the service was pretty quick. the workers were very friendly and asked me about my morning

Munchkins were wet and cold and disgusting, and just under $5 for 10. Could've got 12 that were actually good for cheaper but I needed a drive-thru. The nerve of this company to charge you more, and give you less of THE WORST quality. This is the last time I'll ever give my money to this chain. read more

Completely on organized. Took me 20 minutes to get my coffee. They all need training read more

Hector helped out with some mobile app issues. Fast service all the time! Coffee always fresh too.

Chris was very helpful! He was happy to help and provided amazing customer service! Donuts were amazing and fresh :) read more

We went for a drive-thru at this location. We ordered snackin' bacon, hashbrowns, an empanada, a plain bagel with cream cheese on the side, and a toast with avocado spread. We were asked to park, and our food would be handed out to us; when the staff gave us our food, we were missing the toast with avocado spread, and the bagel had the cream cheese spread when we asked for it to be separated. We were also missing an order of snackin' bacon. It was pretty frustrating as not just one order had a problem, but a couple of orders were also missing. Our food was also squeezed together in one bag and was not very pleasing. The outside wrap of the plain bagel had avocado spread all over it. Hopefully, the staff at this location will be more attentive, thoroughly check their orders as they hand them out to the customer, and have more pride in food presentation. We understand it can get busy or overwhelming, but staff should know how to work under pressure and communicate well. read more

I LOVE DD's blueberry coffee, but they just don't make it "right" here. It's OKAY, but it's not amazing. When I get it from the Dunkin close to me, it's like magic. So much blueberry flavor!! My car smells like blueberries for DAYS after having the cup in the car for 15 minutes. This place? Hardly tastes like blueberry. I don't get it. Also, they make their coffee too hot to drink. I usually get by this by asking for oat milk, but even THAT didn't cool down my coffee. It burned my tongue, but like...it's coffee, so I'll always keep drinking it?? What a predicament. I didn't order any food at this spot--just two coffees--so I don't know if their food is good. I love the Beyond breakfast sandwiches that Dunkin serves though--no cheese or egg. THE HASHBROWNS. I wish they had vegan donuts though. read more

There are not many DD in the SGV so this place is a gem. The employees are always super nice and smiley! It's clean and they're efficient. I'm puzzled why this place only has 3 stars because I think they're great. The coffee is really good if you know what to get. My go-to is hazelnut latte (iced taste better but hot is good for my soul in the mornings). I wasn't a fan of the caramel macchiato or cappuccino though. Doughnuts - not a big fan of these super sweet pastries so I can't comment on them much. They look pretty though! read more

Rude ass workers. I didn't know Splenda and sugar were the same thing.oh yeah they are not!!! Splenda is a sugar substitute but i wanted sugar.2 different taste..So much attitude and just mean at this location. I didn't tell Samantha that she has to work there no need to be rude to people that are supporting your business open. read more

First time here. I'm so glad there's a Dunkin' close to work AND it's drive thru! I came on a rainy day, so going thru drive thru kept me dry. I ordered coffee for myself and some donuts for staff. I asked for variety of donuts and they did a good job selecting for me. The donuts were fresh so people at work were happy! The coffee was nice and tasty. read more

Poor service. They don't allow you to do two separate orders because it's against "company policy" but yet the worker has neon orange nail polish.. read more

Dunkins deserves a 0/5 stars this time around. I'll never step foot in a local Dunkins again. The hot matcha latte is one of the worst ones I've had from any local coffee shop. It's horrific. Left a chemical aftertaste. Had sour notes while drinking it. If I could ask for a refund I would. The drink had a whole 1.5 inches missing from the top. Did not pay $5.09 for empty space. Worst part was the space wasn't even from the foam. It just came like that. Ended up having to brush my teeth and use mouthwash it was that vile. read more

This place is awful. No service, I ordered a bagel, it was the worst I've EVER HAD! Dunkin should be ashamed!

We Used drive thru and there wasn't anyone behind us we ordered two lattes and two jelly donuts and we were asked to park in front and wait they took about 10 min to give our lattes and forgot the donuts this is the third time this happens we've came inside and asked for food with our lattes and they have forgot to place order both times so third time around not acceptable I went inside and the women told me they were out when in drive thru she had told me strawberry jelly was out but they had raspberry now she said they don't have any donuts so annoying .. I did mention this to the women and all she did was give me a blank stare maybe hire more efficient employees read more

November 20, 2018 Wth...there is a location here? Why is this the first I've known about this? Well, I'm super thrilled now that i can ger my coffee fix from here, starbucks, and coffee bean and leaf... read more

The staff is awesome here. Went above and beyond to help me out. It sure why the low rating. Had a chocolate cake donut and it was awesome. Will be back. read more

Service was great both female and male in drive thru were extremely nice! But the bagel I order was beyond nasty! It had a strong plastic smell and the taste was HORRIBLE!! Coffee was ok not great. read more

Love it here! Best Dunkin hands down, always get my coffee and breakfast bagel here. They're super clean. Super friendly. Starbucks who???? Dunkin read more

Clean store. Amazing and really nice customer service. Quality and urgency on point. Donuts were yummy as well and sandwich and coffee. Saved in bookmarks! read more

This is a new Dunkin Donut location right off the 10fwy and Francisquito Ave. The place is new amd spacious with sitting area. The sitting area has a section with outlets that can be used for charging your phone or laptop. I came and ordered an Egg, Cheese and Sausage on a plain Bagel and a Hazelnut Iced coffee. My iced coffee was made perfect, with just the right amount of sweetness and hazelnut flavor. My sandwich was good too. Since it's halloween they had Halloween decorated donuts. I went inside but noticed the drive tru was quite busy. Since its a new location I could tell the cashier was still in training but service was great. read more

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Went today 4/16 at 8:56 pm through drive thru. I didn't know they were closing at 9:00pm. The person asked if I was going to use the app to earn points when I placed my order. I asked a question and the person never responded. I waited and said hello and no one asked. I drove up to the window and they were not visible through the windows. Definitely hiding. This is extremely unprofessional - tell me you are closing but to ask me what I would like and then go silent and HIDE! I am never going back to this store. read more

What ever you do , do not walk in the only thing helping is the self check out. No one takes your order I wasted 10 min Trying to figure how to order a regular coffee .. please drive thru only or don't go read more

It was my first time at that dunkin and the staff was very helpful! I needed donuts for a work meeting and maybe he was a shift leader or something, he said he treated his customers like family and that has a lot to say! Very friendly read more

The girl working drive through 3/26/24 morning definitely has positive attitude, and the coffee was amazing!

Service was great! Helped me pick out a drink when I had no clue what to get so thank you team! Glad the ambiance is a welcoming place (: most def coming back to this dunkin! read more