My husband and I were so excited to come here BUT...., we ordered two donuts and one coffee... Chocolate and original... God it wasn't fresh at all.. Tasted really bad... Coffee was ok and this place was really clean. But we rather go to crispy cream..! Very disappointed ...!! read more

This place was clean and i had no issues. The donuts and the breakfast was good. I'd go here again when I'm in the area.

Why!!! Everything bagel with creamer cheese... It's not that hard to do. Saving money by putting a layer of cream cheese on a bagel that is so thin you can see through it, is going to cost you customers. Hash browns that are frozen. This is the reason why people on the west cost don't like dunkin. The manager of this pace needs to visit any location on the east coast to see how it should be done read more

They never have their best donut munchkin sprinkle. By far the best and no one seems to have anymore.

Always very quick and courteous service. The mobile app ordering is great for just about anything except the cold brew coffee. Keep up the good work! read more

Don't know why I keep trying this establishment! It's 9:30 on a Sunday morning . There are 6 cars in front of me...a line out the door and you have ONE EMPLOYEE WORKING!!! WTH??? I bet when I get up to order you'll tell me that you don't have what I want .... read more

I was so excited to check this place out since we don't have dunkin donuts in San Francisco. I lined up for an hour to get the Bavarian donut and they ran out. It's very disappointing. We came in 10am and I asked if they will still make some more and the lady said yes. Then she came back saying they won't make any more. It's still early for them to stop making it. They should consider making more donuts since they just opened and they know they're busy. Smh. read more

It's finally back in Orange County!!!! Just like the locations back in the Midwest and the East Coast, it has the full menu and seating. There was a short line when we arrived but the drive thru was a longer wait. Service was decent but I am happy to get my DD fix and not wait when I have to travel back to the East to get it. read more

The donuts here are pretty good. The rest of the food is just ok. My personal favorite is the iced coffee. Employees are nice and the line seems to move pretty quickly. read more

Great service, excellent donuts, friendly staff! This east coaster is happy to have DD in the OC!

I think they've figured it out... I've had over a month of consistent, super good coffee. Its still a little ridiculous to charge for almond milk when you earn a free drink though... read more

I usually come morning 530am which was great and now what happen where my favorite donuts which I'm not happy!!!! They better work early to ready set!!! Because empty which I not want any froast too sweet. read more

My first time at Dunkin Donuts and I absolutely loved it. Clean and organized store, donuts was tasty and delicious. And they had many different options available when I went by around noon. read more

Such bull shit the store hours on Yelp says 24hr and I show up late after a concert and it says closed at 11pm on the door. Another reason this place sucks read more

Been here a few times on my way to work and usually I have a good experience, but the past couple times there was an issue making my drink because I guess the employees were new and didn't know they could use almond milk. Also today there was an eyelash on my donut.. other than that I've had pretty good experiences here. read more

They are the only place that won't make a vanilla chai in large even camp pen will make it in a large for you

Okay I had to stop late Sunday night about 11:55 pm to be exact. Not much selection of donuts but at that time I understand. Ordered blueberry one and a large coffee. Donut was very good not sure if $1.09 for a basic round donut is worth the price. But most definitely the coffee was awsome. This coming from a Starbucks Gold status guy. I think the earlier reviews are due to start up of shop. Hopefully it will smooth out and work out the kinks. read more

Not sure if their coffee is different from the East Coast, but it tasted like regular ol' iced coffee to me. Everyone from work that is familiar with Dunkin' Donuts raved about how good their coffee is & don't get me wrong, it's good. But I guess I was expecting something spectacular by the way they described it. I just got a regular iced coffee with almond milk. Everything else had WAY too much sugar. read more

Great food and great customer service, a manager even came out to me while I was sitting in the drive through and gave me a sample! The girl taking my order was super nice and everything too! Yeah its a little bit of a wait but the donuts are pretty worth it. The only thing that makes this not a 5 star review is that i ordered 25 munchkinz, 10 chocolate glazed, 10 regular glazed and 5 powdered. After i paid i just immediately started eating and didnt realize right away that i had only gotten 4/10 of the regular glazed munchkinz that i ordered... I figured since i already ate 4 donuts i couldnt really do anything about it at that point. So moral of the story is mistakes happen, but always check your order before you leave the drive through! read more

Finally got a chance to try this place out! It was a little confusing at first to find the drive thru entrance since there was a sign to go behind a building but once we walked in i was super happy! The two young ladies in the front were very sweet which is always a plus at any new establishment. We sat down and in about two minutes we had our hash browns and cookie dough iced coffee ready. This was my first time trying this and Wow! I am addicted. I think i will return tonight for another coffee!! I tried the raspberry cheese cake donut and wow that was the best donut i have ever had it was sweet and fluffy and what surprised me the most was the custard! Super good! Keep it up DD! I am so happy i can now enjoy DD and not just drool over the commercials! read more

I love donuts and was so glad to find a Dunkin Donuts. I used to go to one when I was a kid and it's just as good as I remembered it.

I love Dunkin donuts and since I'm in San Clemente I only have the chance to stop here when I'm passing by! The donuts are delicious and the owner is so nice!! GREAT customer service and yummy food! Highly recommend! read more

Coffee, coffee, coffee...and the indulgence of fresh baked donuts. Drive through is so jammed up but that's because this place is so addicting. And they have coffee... read more

We were so excited when Dunkin opened a branch near us (being originally from the East Coast) and this definitely lived up to our expectations. Every time we go through the drive thru or the counter, the employees are always friendly and the donuts/coffee/bagels are always fresh. read more

Quick, friendly, personal service! It was my first time and just got a standard donut and some coffee. Donut was fresh and so good! Coffee was perfect and hot! Will definetly be coming back, manager was very friendly and welcoming! Thanks! read more

As someone who has enjoyed Dunkin donuts on the east coast I expected the same great service and quality here on the west coast. Unfortunately that is not the case with this Dunkin. I've been here several times and without a doubt every time I go they always forget something. Today they forgot the Carmel in my latte. Last time it was the sweetener and the time before it was my dozen donuts. Service is okay, they always seem a little passive when I correct them for forgetting something but I'm the customer so I'm always right. That's how customer service works right? Last time I came inside instead of going thru the drive thru and their women's bathroom was completely out of everything no soap, no TP, no seat covers. A big disappointment. Giving this location an overall 3 stars because of my genuine love of Dunkin donuts. Hopefully a higher up will see this and help perfect their service. read more

It is now every time I go there to this location they screw up the order. They sometimes don't even come close to the right order and you have to drive all the way back for a "sorry" . They can't do anything right and they don't care. read more

I am absolutely done with this Dunkin' Donuts location, I'm not sure if the people who work their dislike their job and don't pay attention to orders, today is the 3rd time my drink has been COMPLETELY WRONG, I don't have time to be coming back and fourth and having them fix my drink, last time they even kept my card I had to drive all the way from Santa Ana to here to get it back it's absolutely ridiculous . Wasting money on drinks that are poorly made is disgusting and not fair at all!. read more

What an opening! Had coffee and a donut, was blown away by turnout. Looking forward to normal visit where there is no hoopla. Will post newer review! read more

If your looking for a stronger better brew try the dark roast. I tried it today and it was good. I also recommend the toasted coconut donut. The employees are still learning the ropes. If I could change one thing I wish they would allow the customers to put their own creamer in their coffee. It would also speed up their delivery of the orders. read more

I have not tried Dunkin until they opened this one. My wife is from the east coast and was very excited to be so close to the first Dunkin Donuts to open in Orange County since they left California in the 1980's. I have to say they are the best I have ever experienced!!!! Best coffee!!!!! And great service!!!! I go there every morning for coffee. I used to be a Starbucks fanbut now, what can I say? "Friends don't let friends drink Starbucks". Love my wife's advice!!! read more

Im giving them 2 stars because I'm an avid fan of their coffee, however their customer service needs improvement. They made a mistake on my coffee order so I went back inside to get it fixed. The staff was rude, and my coffee still tasted like crap.....and I usually LOVE their coffee. read more

I got caught up in the excitement of their grand opening and waited in a ridiculously long line to try their donuts for the first time in 20+ years (since moving to CA from the east coast as a kid). The donuts were ok - but I honestly think some of the mom and pop shops have better tasting donuts (ex. Royal Donuts in Mission Viejo). We have visited the Laguna Hills location twice since the grand opening and BOTH times there were items missing from our order or the wrong items were in our bag. The convenience of a drive through just isn't worth it when they can't get your order right. read more

I prefer this location over pretty much any Starbucks. I always come here to get some work done on my laptop. It has an awesome outdoor seating area and is nicer than ANY of the Dunkin Donuts I have ever been to in NY. I am so glad they opened this location. As a New Yorker living in California, it has been a long wait! The staff here is always friendly and incredibly helpful. I hope they never close this place! read more

I've been waiting for years for a dunkin to open up near me. I was thrilled when the day finally came. Its the only place in town I can get a decent cup of coffee any time of night. The donuts are nothing to write home about, but anyone on the east coast could tell you that. Its all about the coffee! And boy is that drive thru convenient! read more

I usually love Dunkin and have had their coffee and many of their food choices in many parts of the country. I was SO excited to see them opening in So Cal! Now, after a few visits, I'm SO disappointed!!! The donuts are almost always dry like they are day old and try can NOT make a "light & sweet" coffee no matter what :(. Back to Starbucks I go.... read more

The donuts and muffins and breakfast sandwiches are good, but the service is lacking in accuracy of the orders.

Found a wasp on my breakfast sandwich, but the cashier was very nice and gave me a new one and a refund

This is without a doubt the nicest donut/coffee shop I have ever been in, a different Dunkin than the 90's . Very comfortable and the atmosphere is great, free Wi-Fi, outlets with USB charging jacks, what more could you want? Well I'll tell you great donuts, drinks and breakfast sandwiches is what I have tried so far. You can't go wrong with, the Wake-Up Wrap or Pretzel Chicken Sandwich. Definitely on the rotation for post surf session breakfasts. read more

Love love love dunkin donuts. I am so happy we finally have one here! Donuts are fun and munchkins are such a nice little treat. Had the Carmel coffee which wAs also very good! Will be back again and again!!! read more