Thank you DDeals Specialty Hardware in Montclair! Had just the right cabinet/drawer knobs for my…read moregirls' new "Beach" themed room! www.ddealsonline.com 909-981-1188 Huge inventory-Family owned!

Huge selection of beautiful hardware at a reasonable price. Will definitely return. Customer…read moreservice was GREAT as well. Thank you

Established in 1954, Huntington Hardware in Pomona, California are experts at servicing vintage…read morehardware. They also do custom work, & they carry more than 50,000 SKUs in stock from a variety of brands including high end architectural door hardware. After contacting the manufacturer for a rare entry door handle-set I'd been searching for, they referred me to Huntington Hardware as a last ditch effort. To my surprise, not only was Huntington Hardware the only place that had this unique piece in stock, but they informed me that it was the very last new/unopened unit available in the U.S.! Purchasing over the telephone was easy & seamless, & the item was shipped to me in a reasonable time-frame. If you're seeking a rare, high end, or custom piece of door hardware, or if you need to keep a historic vintage lock beautiful & in good working condition, give Huntington Hardware a call. They just may have the perfect solution for that extra special touch to your entry!

Best customer service I've ever experienced! We came to purchase some door handle hardware, as they…read moreare Emtek vendors. They have such great quality items, but it was the customer service that sold us and we will be lifelong customers. Turn around time for items was quick. Thank you for making our home renovation shopping less stressful!

I love coming to this store when I need lumber- service level is excellent and getting them to make…read moreyour cuts at no extra charge is the best - my only comment is sometimes the staff simply can't count properly- I can in asking for several pieces to be cut a certain size -- I had to help the staff figure out what size lumber was needed or how many cuts out of a 12 piece - nice guys with great service but needed help with math -

Thank you so much for the 1/8 and 1/4" hardboard panels, they're really great, and I really…read moreappreciate the friendliness, it's my favorite lumberyard

Ace Hardware is the place to go when your mind is creating. You know what you need for the project…read morebut you just not putting it together. When I got there I told the lady in the front what I was looking for, she directed me to the aile, told me someone will come help me. Someone did. He was a big help. He also let me know that I can return what I didn't use. The country atmosphere of the store is really comfortable. Thanks

Deeply disappointed during my last visit. I always try to give my business to Ace instead of the…read morebig stores, as I like supporting my local small businesses. I have always received good customer service, knowledgeable help. Sadly, today was not just lack of customer service, but when I attempted to ask an employee one simple question, I was ignored and the other employee said "he was busy with corporate!" There was another employee I attempted to ask for help, but he completely ignored me. There was another customer who also was trying to get help, but apparently he too was ignored because he raised his hands in the air and said, "I guess nobody can help!" I ended up picking up my items, and took back what I brought in to repair, and will need to get them done elsewhere, sadly. I realize, you can't get helped right away all of the time, and that is not my complain, but rather those who couldn't at least say "I'm sorry, we Will be with you in a moment " or just acknowledge my existence and not tell me "corporate" is more important!

Been going to this store Many years. Never big expensive…read moreitems. Just things I need. Always have received very good help I have zero complaints Don't understand these post. I am polite. They are polite When they don't know location of an item. They ask other associates to help me Actually love going there

I want to share a very disappointing experience at your Diamond Bar, CA location especially in…read morelight of your slogan, "Ace is the place with the helpful hardware folks." Unfortunately, that was not at all reflected during my visit. I was looking for gutter clips to hang string lights. Your website indicated that the item was available for pickup within 15 minutes at this location. Based on that, I chose to go directly to the store instead of placing an online order. When I asked for assistance, the employees told me they "could not even begin to know where to find it" because the item was buried in the back as a seasonal product. This was already frustrating given that your website clearly showed the item as readily available. I asked if placing an online order for pickup would prompt them to retrieve the item. I was surprised when they told me they would not fulfill it and would simply cancel the order instead. This experience was not only unhelpful but also discouraging. It felt like there was no willingness to assist or find a solution. Additionally, while these gutter clips may be categorized as seasonal, they are commonly used year-round for backyard string light not just for holiday décor. I left the store feeling frustrated and let down. I expected a much higher level of customer service, especially from a brand that emphasizes helpfulness so strongly. At least they had pie.

Today David showed up in the customer service window and solved a problem for me: he removed a…read morescrew from a cabinet door that was stuck. 3 different people asked me if I needed help when I enter the store. David you rock! gracias!!

I was looking for a gas pipe and several other items. I was fortunate to have been assisted by…read moreDavid who was a very kind and knowledgeable sincere employee. He took the time to help locate other items for me. I also appreciate the assistance I received from Chelsita and cashier KC. Greatly appreciated the outstanding assistance from everyone and was home quickly to finish my project

My husband and I shop at this store all the time and we also use their UPS shipping service for our…read moreshipping needs. A special thank you to Robin Pawson for going out of your way to make sure my package was delivered to the correct address! We really appreciate that you were quick to correct the address issue and make sure that there were no delays! We will continue to support this store because we know that the staff really cares about their customer service and community.

Everything about Mountain Hardware has exceptional. All the employees are friendly, knowledgeable…read moreand know where everything is. The owner does A LOT for the community. The selection of plants is fantastic. If they don't have an item, they order it, then call in a couple days to let you know your item is in.