Liked that this location was so speedy with mobile order. Also the drive thru line was short: my 2nd time here in 2 days. Clean drive thru and great service. I liked the caramel freeze drink, so sweet yet so good! Will come again. read more

Dutch Bros Coffee - Caramel freeze - Coffee & Tea Near Me - Reno, Nevada

Imagine it being your first time coming to Dutch Bros, see a line and decide you're still willing to wait.. just to be turned away because the line is full and it obstructs with traffic? Why do these coffee shops open in inconvenient locations if they can't keep up with the foot traffic? As far as ambiance? They had a whole group of employees just hanging out in the front talking to each other too. Barely in driving space and parking spaces. So it goes to say if you see the line here don't even bother. Light House coffee shop is less than 2 min from here. Can't even tell you how the drinks are here because I wouldn't know. read more

I always treat myself to Dutch Bros on Friday's. I love their low calorie sugar free options and I order a sugar free rebel and a sugar free coffee drink with almond milk. The caffeine helps me make it through the day! Service is always good and ordering thru the app is easy or order it there. The lines are always long and a little intimidating but it moves fast! read more

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I've never had a bad experience at any Dutch bros I've been to but this parking lot is a nightmare. They have a "security guard" standing at the entrance telling people they can't wait in the drive thru line and then will tell you to park in Alberto's parking lot and walk over through the drive thru line which is a huge inconvenience with small children. The parking lot is a huge fire/natural disaster hazard and so hard to navigate no matter what time you come. All I wanted for Mother's Day was a cup of coffee and left so disappointed as the line took 30 minutes without any movement so we ended up driving to another location that was so kind and got us in and out within 5 minutes. I will never come back to this location. read more

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The service is horrible, the car line was long so they told us to park because we could not be in the road. We listened parked ordered, the line of cars went through twice as fast as the window. When asked the guy at the window said he was the only one making drinks for the window but 3-4 people working on drinks for the cars. Horrible experience and if the building doesn't accommodate the customers figure a system out. read more

Love Dutch Bros! Delicious and amazing service! So friendly. Wish we had one in the Bay Area.

Dutch bros is the best coffee! The people are super friendly, the songs they are play are always upbeat and the coffee is out of this world! Love being able to start my morning with one of their signature drinks! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Reno, Nevada

Horrible service and very rude staff. The drinks weren't very good either. I would not recommend this place.

Love this Dutch becuase they are so nice and they make my rebel so good and so thick. Love the muffin tops here always warm and the bros that take your order are so nice, the vibes also always good in the Dutch hood! Great service! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Reno, Nevada

What is the point of ordering ahead of time when you get here and then have to wait twenty minutes for your one single coffee. In the direct sun since there walk up window has no shading for customers. I'm writing while standing here, I ordered my drink through the app at 9:15 for a 9:25 pick up. It's 9:42 no drink. When I came up and said I was here for a pickup I was informed there were people here before me and that they'd get to my drink when they can. They completely prioritize the drive through and I've watched 10-15 cares come and go. I have no ability to cancel my order so now I'm either stuck waiting for when they decide to get to my drink and be late to work or leave my nearly $10 drink and go to work. After wasting 20 minutes in the direct sunlight. It's not 9:46 and still no drink. read more

Our car couldn't fit in the drive thru line, so we decided to park and walk up to the window instead. We ordered two drinks and it took 45 minutes. In that time, they had called out 3 mobile orders (nobody was there to pick up) and the drive thru was completely cleared. I understand that it can get busy, we expected to wait a bit, but maybe some better time management is needed so that customers aren't waiting outside in the heat while the entire drive thru line is entirely served first. Drinks didn't taste as described. Tasted like plain coffee and plain redbull with no flavor. Disappointed. The patio was very dirty and smelled like sewer. Not a great place to spend 45 minutes. read more

I stopped in for a large cold Pumpkin Brulle Latte which was perfect. Delicious. Noah was very nice. He helped me with my app. Thanks Noah. I love Dutch Brothers and have since my first time in Grants Pass, Oregon, where they started. Ambience, great vibe at their facility in South Reno. read more

I love Dutch bros but who doesn't! They have boba and they gave my dog a pup cup! I love the annihilator and going to walk up or drive through. They have no tables to sit at and this is the closest central Reno location. Sign up for your birthday to get a free drink read more

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Now adding Nevada to my DB list!! Oregon was good, California fine, but holy smokes! NV has won my vote for the friendly service out of all of the DBs I have been to. Of course DB is known for the friendly service but these kids are so cool. One, they were obsessed with my doggie (he loves the attention) and two, they crafted perfect drinks for our ride home and I will love that forever . Quick service, in and out. My favorite DB experience read more

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Tried this place after spending a few hours in Reno gambling at Atlantis as I'd never seen a Dutch Bros before, and some quick googling showed some really interesting beverages. Drive-thru took a really long time even though there were only three cars in front of us. That being said, service was really friendly. The employee taking my order was really kind, and helped me decide on ordering a hot Caramel Pumpkin Brulee Breve. This drink was really, really sweet. Like too sweet. Like 125% sweetness. And I typically like sugary sweet drinks, but this was too much even for me. If I ever got it again I'd probably get it at 50-75% sweetness and it'd be perfect. That being said, I could still taste the coffee, pumpkin, and spice flavor even through the sweetness which was really nice. I liked it, but not if I like it more or less than any other chain. If I ever see another Dutch Bros, I'll definitely stop by to try their other items. read more

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Always messing up orders. I got the brown butter chocolate chip latte and they gave me another drink. This isn't the first time they've messed up. Got a golden eagle last time and it had essentially no coffee and tasted like pure milk. I'm so tired of this place. I'm done trying. This location is serving straight up dog water. I know this location gets busy but it seems like they're not trying at all. read more

Great drinks, friendly staff. Prices are reasonable. Love the coffee and teas. Just wish there was one in nw Reno

I am a Dutch bros super fan/lover! I go minimum twice a week and I love all the staff here! I love the rebels and the coffees! The sugar free options are great! It is such an amazing vibe every time I go. I cannot recommend them enough! They always have something fire for every occasion hot or cold and the stickers are absolutely amazing! I love collecting them it is definitely like an award read more

I don't know the real difference between all these coffee places. But I do know their peach drink is amazing. I love how you can just walk up in order from the outside here. This place was busy enough. The weather was great outside so it was a perfect time to stop and get a drink. The cashier looked happy and so did the rest of the staff. Keep doing a good job everybody. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Reno, Nevada

I love the drinks here. The seasonal ones are my favorite! I tried the flapjack mocha iced today and it was SO good! This location is hard to get into it and the parking lot/drive through is very small for the volume of business they bring in though. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Reno, Nevada

I am not doing a rating on the drive thru line and line efficiency. I always figure high demand is the same reason that I am there. If you have been to Oregon, then Dutch Bros makes even more sense. Most of Oregon is laid back, casual and a little funky, just like Dutch Bros. I find the coffee blends to be high quality and the service as casual as I expect. read more

I like to come here it's convenient and I don't mind the wait, however, one of the workers is very intolerant. I usually get a London fog and each time I visit I dread talked to her, the same response of "what do you mean by that? Cause' we don't have that button." Super rude. read more

Charlie, Jonah, Cole, Karla, Maile, Henry were all amazing and made the best drinks we've ever had! Very friendly and good vibes all around read more

Dutch Bros Coffee - Carter - Coffee & Tea Near Me - Reno, Nevada

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I will preface this with: I usually ALWAYS go through the drive thru, so this comes down to a personal mistake. I love Dutch Bros and truly find it the superior coffee chain. 90% of the time, customer service is top notch and the employees treat you like friends. Today, however, because of the terribly laid out drive through, I parked and got out for my drink. I ordered my normal medium, iced 911, double sweet with vanilla, sub white coffee. The girl taking my order didn't ask for clarification and had I not been watching, she had typed "no Irish" without asking (I wanted Irish). I corrected her and caught a snarky response. Okay, fine, everyone has bad days. But listen, when I tell you that I, along with multiple others, waited over 15 minutes for our drinks, I'm not exaggerating! It truly seemed like if you weren't drive thru, your order didn't matter. Im still giving this location 4 stars as I would never let one bad experience turn me away, and of course, my drink was perfect but a little bit of love to the physical customers would go a long way. read more

Dutch Bros Coffee - A coffee any other color isn't worth drinking. Iced 911, double sweet with vanilla, sub white coffee. - Coffee & Tea Near Me - Reno, Nevada

This has to be the slowest Dutch Bros I've ever been to. To top it off their drive-tru layout is horrible. The exit crosses with the customers who are try to stay in line. Will admit though that the young gal who took our order was pleasant, energetic and attentive. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Reno, Nevada

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Always great! Tried a new lavender, white chocolate cold brew! Yummy! Love the service - always fun!

It's incredible how slow this location has become. 8 cars is a 30 minute wait! And not to mention watching the gal who delivers drinks pick her face, make herself bleed, then lick her finger to stop the bleeding then continue to deliver drinks to cars with her blood licked finger read more

Dutch Bros Coffee - Be sure to use up your stamp cards! - Coffee & Tea Near Me - Reno, Nevada

Good, and sizable iced coffees, from the drive through. Great when it's 112 degrees out!

I wasn't a big fan of Dutch bros until I tried it here in Reno. I loved it so much we went back every day for a drink on our way to Tahoe. Everyone who helped us was so kind and friendly. Service was so quick and even tho there are a lot of options on the menu, the broristas were very helpful helping us decide on what to choose. It seemed like they love doing their job. They even asked if we had any fun plans for the day which was nice small talk while we waited for our drinks. The drive through was easy to find and not confusing like other places. They had a very clean work space and had some good music on. Will definitely be back the next time I'm in town! read more

Whoever designed the drive thru for the location across from the convention center needs to be fired. Just had to drive around 3 times because you can't block the street. They have a security guard that tells you when the drive through is too full and to "drive around" and come back. read more

I absolutely love Dutch bros but today I had a very unpleasant experience!!!! I am absolutely disgusted!! There was a purple fingernail in my drink!!!!!!! I called duct bros customer service and spoke to lady name Heather, who told me to email her pictures. I have not heard anything back yet!!!! I still can't believe it! I'm not sure what there gonna do about this situation but I hope this doesn't happen to anyone else!!! read more

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Staff are very friendly. The drinks is all up to your preference. Nothing great nor nothing bad about it.

Just a normal dutch bros experience until I met Carter. He looked at me with ecstatic eyes and inspiration I have never seen in a worker. Most dutch bros workers are either too quiet or too loud, but just like goldilocks Carter was just right. Promote him immediately. read more

Well, what else can I say about Reno's 2nd Dutch Bros location? Besides being very welcomed since us Renoites don't have to drive to Carson anymore to have the very caffeinated 911 or the energizing & delicious rebels, this location has great broistas that provide great service everytime I've needed to get my caffeine fix. They also have specials running almost every month plus a stamp card program that rewards you w/ a free drink for every 10 drinks you buy. read more

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I love this Dutch Bros! Everybody is always so nice and conversational. I came through the drive thru this morning and Reagan and Tyler genuinely made my day. Will definitely be coming back! read more

Any time I am in the central valley or Reno, I have to stop at Dutch Bros. I'm sure you already know their reputation, they're legit. At Dutch Bros, you can get anything you want. Sweet? Strong? Non-diary? They have it all. Dutch Bros is known for its famous drinks like the Picture Perfect but those drinks can be a little much for some. I suggest working with one of the baristas to find a coffee that best suits you, they are very knowledgeable. I decided on a large iced coffee with breve (steamed half n half), Splenda, and sugarless caramel drizzle. Shout out to my low-carb folks. THIS WAS SO GOOD, creamy but not too sweet. One thing to note, this place does get busy. When I visit Dutch Bros I usually expect a 20-30 minute wait. Is it worth it? Yeah, it kinda is. read more

Dutch Bros Coffee - order window - Coffee & Tea Near Me - Reno, Nevada

I think it's safe to say Dutch bros is the top tier of coffee spots in Reno! Starbucks who?!! Although I'm not heavy coffee drinker I do appreciate the variety and creative items on the Dutch Bros menu. My drink of choice is always a blended rebel. It has the perfect blend of Red Bull and fruit juices! It gives you the perfect pick me in slushy form. Customer service is always great at this specific location. The staff are always knowledgeable, full of positivity, and recommending tasty drinks. Keep up the great work Dutch Bros staff! read more

Dutch Bros Coffee - Pomegranate blackberry rebel - Coffee & Tea Near Me - Reno, Nevada

When the worst part about hitting up a favorite coffee spot is the length of the line, it's not that big of a deal, other than sometimes slightly annoying when you don't feel like waiting 20 minutes to hold it in your hot little hand! Otherwise, the staff is ALWAYS friendly; I appreciate that they genuinely take the time to make me feel welcome each visit. The drinks are delicious, customizable to the n'th degree, and consistent! Their monthly sticker giveaways make me feel like a kid again, and the flavors do too. My favorite holiday season '21 drink had been the cold brew with peppermint foam. And their Italian sodas are my jam in the summer when I'm craving a cold, fruity refresher! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Reno, Nevada

First time at this location. I wanted coffee and big kid wanted Dutch so we decided to come here since it was closed to where we're headed. Lady who took our order was pretty friendly and nice. Asked her for recommendations and she recommended her favorite drink FlapJack with Oak milk so that's exactly what I got. Drink wasn't bad. Can't taste the coffees much but it's alright. Kiddo got her usual pitcher prefect freeze. Drive thru went fairly quick besides a lady who was holding up the line when we got there. Not sure what was going on but once she finally decided to move all the cars (6+) in front of us drove through got their drinks and left. Overall, great services. read more

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It seems like they prioritize the drive thru rather than people standing at the window. Waited over 15 minutes for my drink, mind you there was no line or other people waiting. read more