Cancel

    Open app

    Search

    Duvall Ace Hardware & Garden

    4.1 (9 reviews)
    Open 8:00 am - 7:00 pm

    Duvall Ace Hardware & Garden Photos

    You might also consider

    More like Duvall Ace Hardware & Garden

    Recommended Reviews - Duvall Ace Hardware & Garden

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Ace Hardware we took over the local Stihl authorized dealership. I was informed Ace doesn't have the ability to take on any servicing, which makes them useless. i was told to find another still dealership. That seals the deal. No reason to bring my Stihl business to Ace Hardware and for that matter other hardware needs. It's hard to believe in today's world. A customer would be turned away.

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Saul M.
    9
    329
    141

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of James R.
    32
    120
    7

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G M.
    0
    11
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of v. s.
    0
    31
    6

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Duvall Ace Hardware & Garden

    You might also consider

    Verify this business for free

    People searched for Hardware Stores 1,759 times last month within 15 miles of this business.

    Verify this business

    McLendon Hardware

    McLendon Hardware

    3.8
    (148 reviews)
    8.5 mi
    $$

    Ready to have your Consultation on all kinds of nuts, bolts, washers, which are Customizable for…read morethe requirement of yours

    TL;DR: I was asked to move a heavy flat cart loaded with three long bags of potting soil with a…read morelong shovel to another register. When I said, "I don't want to go to the next register. I want to check out here," no one offered to help. Instead, the cashier at the first register told me I was being rude and then refused to check us out, turning what should have been a routine checkout into an embarrassing public scene that ultimately ended with a manager checking us out. My mother has been shopping at McLendon's in Woodinville for decades and was taken aback by the way we were treated. We had already spent most of the day buying gardening supplies and had loaded and unloaded heavy items before coming to McLendon's for a few more things. We ended up with two carts, including a heavy flat cart carrying three long bags of potting soil with a long shovel balanced across the top. It wasn't just heavy--it was awkward to maneuver, especially around tight corners. At checkout, I was directed to another register. I started to move the cart, but the cashier was facing a different aisle and said he couldn't scan the bags from where he was. It quickly became apparent that I would have to maneuver the cart around a very tight corner by myself while keeping the load balanced. The other option was to back up and come around another way, which would have required moving my mother and her cart. My mother has neuropathy in her feet and is very unsteady, so neither option was practical. The cashier did not offer to help move the cart, reposition himself, or assist with the bags in any way. I went back to the first register and said, "I want to check out here." She again told me I needed to move to the next register. I said, with admittedly some tired exasperation, "I don't want to. I want to check out here." After I said that, the woman at the first register very loudly told me I was being rude. I asked, "Are you going to check us out?" She simply stood there for a time without responding. My mother, who is 80 years old, had been standing there watching the entire interaction. She even said to her, "Isn't the customer always right?" By that point, the exchange had drawn the attention of another customer, who inserted himself into the situation and began insulting me. Finally, after being loudly lectured, the cashier said she would have to get her manager, waved her hands in the air, said, "I can't do this," and left to get him. The volume of her voice and her visible anger quickly drew the attention of several customers, turning what should have been a routine checkout into an embarrassing public scene. The manager ultimately came over and checked us out. He, in stark contrast to her, was very nice. He looked to see if my mom had any coupons on file, then asked another employee to help load the soil into my car. What disappointed me most was how quickly this escalated. If either employee had simply offered to help with the cart, the entire situation could have been resolved in less than a minute. We had two carts that were part of the same purchase--one my mother was pushing and one I was pushing. Instead of asking us to move both carts, it would have been far easier to let the customer behind us proceed to the next register. I understand that stores have procedures, but good customer service also means recognizing when a customer is dealing with heavy, awkward merchandise and offering assistance. I sincerely hope management will use this as an opportunity to remind employees that a calm, solution-oriented approach--and a willingness to help a customer with a heavy load--can make all the difference. 7-6-26 Edit: After taking some time to reflect on what happened, I've updated this review to clarify the sequence of events. My mother remains just as upset as I am about the way we were treated. She would welcome the opportunity to speak with management if they would like to discuss what happened. We would genuinely like to feel comfortable shopping at McLendon's again, but that will depend on how this situation is handled.

    Photos
    Words to live by
    Words to live by
    Various Cable Duct
    Various Cable Duct
    Here today 1/26/24  from 11-2

    See all

    Here today 1/26/24 from 11-2
    Absolute GM

    Absolute GM

    4.5
    (22 reviews)
    9.5 mi
    $$

    We couldn't be happier with our kitchen remodel and highly recommend Absolute GM! After a very…read moredisappointing experience with Precision (through Home Depot), who couldn't deliver the waterfall edge they had promised, Absolute GM stepped in and completely saved our project. Vlad was outstanding to work with--an excellent communicator, incredibly responsive, creative, and a true perfectionist. He suggested design improvements that made our kitchen even better than we had envisioned, and we're so glad we trusted his expertise. One of his ideas was to create decorative medallions in our back patio to replace broken tile inserts rather than simply replacing the damaged tiles. The result is stunning and has become one of our favorite features. He also suggested replacing our front entry with the same Dekton material we used in the kitchen, tying everything together beautifully. It looks absolutely fabulous. On the few occasions we chose to stick with our original plan, he graciously respected our decision and executed it perfectly.Vlad and his team took tremendous pride in their work, paid close attention to every detail, treated our home with care, and cleaned up thoroughly at the end of each day. The finished kitchen exceeded our expectations, and the craftsmanship is exceptional. If I could give Absolute GM 6 out of 5 stars, I would. Thank you, Vlad and the entire team, for turning a stressful situation into a beautiful home we absolutely love. We wouldn't hesitate to hire you again!

    Absolutely great service. Second time we have contracted our kitchen counters to Vlad - excellent…read moreservice, detailed work. Very happy with the work.

    Photos
    Dekton Laurent 2 cm kitchen countertops with precision vein matching for continuous flow and a seamless visual pattern.
    Dekton Laurent 2 cm kitchen countertops with precision vein matching for continuous flow and a seamless visual pattern.
    Neolith Calacatta Silk 2CM countertop offers marble look, high durability, heat and stain resistance, ideal for modern kitchen design.
    Neolith Calacatta Silk 2CM countertop offers marble look, high durability, heat and stain resistance, ideal for modern kitchen design.
    Dekton Laurent kitchen countertop by Absolute GM, luxury sintered stone with perfect veining match, seamless installation.

    See all

    Dekton Laurent kitchen countertop by Absolute GM, luxury sintered stone with perfect veining match, seamless installation.

    Duvall Ace Hardware & Garden - hardware - Updated August 2026

    Loading...
    Loading...
    Loading...