No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Fast, Friendly, and Stress-Free When I Needed It Most!…read more Yesterday I had one of those "oh no" moments when I realized my vehicle registration was expiring at the end of February. If you've ever dealt with that last-minute panic, you know how stressful it can feel trying to get everything done quickly. I decided to stop by Take 5, and I'm so glad I did! From the moment I pulled up, the experience was smooth and welcoming. I only waited about 10 minutes, which was already impressive, but what really stood out was the customer service. The staff was incredibly kind, professional, and attentive. They even offered me water while I waited, which was such a thoughtful touch and made the experience feel more personal instead of transactional. Another thing I really appreciated was the transparency and value. Their prices were clearly posted all around, so there were no surprises, and everything was very reasonably priced for the convenience and quality of service they provide. Once they got started, they handled everything efficiently and confidently. The entire process took maybe 20 minutes from start to finish. No hassle, no confusion, no stress. Before I knew it, I was back on the road with my registration taken care of and a huge weight off my shoulders. If you're putting off your registration or just want a place that values your time and treats you with genuine kindness, Take 5 is absolutely the place to go. Fast service, friendly staff, transparent pricing, and a stress-free experience. I'll definitely be coming back and highly recommend them to anyone who needs quick, reliable service!

At W.Arapaho location and had the best experience. Raphael was very knowledgeable and informative…read moreon products and services. Best customer service I've had in a long time.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

I can't say enough good things about Jason and his team! I reached out for both insulation and pest…read morecontrol services, and I was blown away by how professional and knowledgeable he was from the start. He explained everything in detail -- what needed to be done, why it mattered, and how it would save me money on energy bills in the long run. You can tell Jason really knows his stuff when it comes to insulation and keeping homes pest-free. He showed up on time, worked efficiently, and made sure everything was cleaned up afterward. It's rare to find someone who takes so much pride in their work these days. If you're in the DFW area and need someone dependable for insulation or pest control, Jason's your guy. Fair pricing, honest communication, and top-notch results. Highly recommend!

Joe was professional, on time, and did a great job cleaning our air ducts and dryer vent. Highly…read morerecommend!

Joe came out and cleaned my dryer vent, but in the process he unseated the washer's drain hose. So…read morewhen we ran the washer it flooded our laundry room and kitchen. I asked for a refund ($200) for my trouble (about a 2 hour cleanup), Joe refused, said he "doesn't give refunds". He offered a free vent cleaning, why would I ever allow this company back on my property?

My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

I have been coming to vibe car wash since they remodeled and opened. I've been very happy with the…read moreservice I have received and the customer service from the workers here. I'm also very happy with my monthly membership that I purchased another vibe car wash that I'm able to transfer over to this car wash as well. I considered a great value that I am able to use my membership at any of their locations where they are. I am close to home or another part of the Metroplex where they have a location. Some of the things I really like: -free Mat wash -free towels -free vacuum -free air freshener every visit

I visited Vibe car wash on Spring Valley Rd. today, June 26, 2025. I thought I would give them a…read moretry since they were offering a free wash. I'm glad the wash was free because I would not pay for a car wash that leaves my car so dirty. I dislike having to hand wash my car after getting it washed. That kind of defeats the purpose of not doing it myself. I guess if you are really into VERY loud Tejano music, you would enjoy the "vibe" (pun intended) this place has to offer. Not only was their music so loud it was way past being annoying, other patrons were trying to outdo the volume of the music they provided. There were at least 3 other patrons with their volumes turned up very loudly. OK NOW THE GOOD... THE VACUUMS ARE VERY POWERFUL. THEY ARE THE BEST VACUUMS I HAVE EVER FOUND AT ANY CAR WASH. THEY DO PROVIDE A WASH BIN WITH A SPRAY NOZZLE AND A SCRUB BRUSH TO USE FOR YOUR VINYL MATS. They also provide a spray bottle with window cleaner as a courtesy for customers to use. I'm glad they had that because that is what I used to hand wash about a third of my car that their wash missed. Unfortunately, I didn't think to take pictures until I had almost completely hand washed the car. In the future, I will probably just resort to washing my car the old-fashioned way.