I have been dealing with Dan Sanford for many years; his creative talent, honesty, and friendly…read moremanner keeps bringing me back to his shop - even tho I have moved out of state. Marci Taylor

Went in to get a wedding band resized. Amazing price and turnaround time compared to others in the…read morearea!

I've come here quite a few times to have broken jewelry repaired/resized, and it has always been a…read morelovely experience. The pricing feels very fair.

They designed a beautiful inital ring. I've had it for more than 30 years now and still get…read morecomplements on it. Looks as beautiful today as it did when my husband placed it on my finger.

If you have jewelry pieces or rings that need repair or sizing, run, don't walk to Jay Lauris…read moreJewelry. The owner, I think his name is Robert, is wonderful. My husband and I brought 2 rings in and asked him about sizing them for me. One was my mother's old wedding ring and the other was my original wedding ring that I had lost one of the diamonds. His quote for sizing my rings and replacing the lost diamond was unbeatable. He sized them perfectly and my rings, especially the one he replaced the diamond in, looked beautiful!!!! I cannot recommend this sweet man enough to work on your jewelry. He stays plenty busy, be patient depending on how much time it may take, it's worth it.

Walked in needing a watch band swapped out and they did it right away, owner was incredibly…read morefriendly. Would absolutely go back for other watch needs.

Probably the most pleasant customer service experience I've had - and I was a walk-in unknown…read morecustomer too. This is a wonderful jeweler's and I can attest to such, as a diamond cutter of thirty years experience.... I was not charged (even when I insisted) for polishing a personal piece of jewelry-

I debated on writing this but the more I think about it, it just doesn't feel right so figured I'd…read moreshare to give others a heads up. No complains about the repair - they did a great job! I took in a wedding ring crown that has 5 diamonds on it since I had lost one of the diamonds. Upon bringing it in, Josh let me know they could fix it and was already bagging it up without even giving a quote. I then asked for a quote since I'd gotten one from the original maker of the ring. I had let him know the quote he gave which was $390-425 was higher than what they quoted. But ultimately decided I'd rather have it fixed locally than send it out since I didn't want to wait (which I voiced verbally). He took a closer look and said they could do it for $425. I said okay because after shipping costs, it would only be ~$40 more than sending it to the maker. He said okay, and that he'd pick out the diamond today and I'd have it back the following week. 2 full weeks went by before it was ready so I was already a bit annoyed since that was likely the same turn around if I mailed it to the maker! But then when I went to pick it up, the price was $595+tax. I asked why the price difference (and refreshed his memory on our convo at drop off) and he just said okay we can do it for $495. So not only did it take just as long, but in the end after tax I spent over $100 more than what I would have spent if I sent it to the maker.

Stoppe by this store just bc I can't find any of my Diamond studs. Came in the store was greeted by…read moreChristi. She was very patient and helpful to help with spending my money lol Yes got the pair of studs and a single plus a hood rolo chain Thank you Will be back

Staff told me that a ring I brought into their store could not be fixed. Found another jeweler thay…read morehad no problem fixing the ring. I now have a 470 cts hat needs to be cut. If they can't fix a ring, I doubt they can cut a jem.

Service is awful, condescending and they have no clue on how to value your items. The Burien and…read moreWhite Center stores are poorly stocked and operated. Show I.D are you a veteran have you shop with us before, would you like receive promotional offers please give us your email. All this before they even ask you your purpose for being there. If your items are not listed in their computer forget about getting a loan. As I was looking at their limited items for sale come to find out everything is sold as-is, if you want warranty you pay extra, not even a same day returns are accepted. Doors are locked you stand there holding your stuff waiting for someone to walk over and let you in. Enough ranting. Just avoid Cash America Pawn

What a horrible customer service experience. I bought a used tile saw from them and the motor…read moreworked when tested in store. Great! What I was unable to test in the store was the water pump. It did not work. I hooked up the one I had that does work, still no power. The inaccessible plug is bad. Requested to return it same day and I get the "SOLD AS IS" reply. Nowhere on the tool was that stated or before I paid did I learn that. Only on the receipt in tiny print AFTER YOU PAY is that mentioned. Manager refused to help. They were glad to see that junk out of the store after it had been there for months. I guess it's my junk now. Stay away from these crooks.

The cutest store ever! I stopped by to pick up a gift for my sister's birthday and was warmly…read moregreeted by the owner. She help me pick out one of a kind gifts that my sister absolutely love. As soon as you walk in the store you're immediately greeted by dozens of lovely treasures. Very pretty cups and housewares and also things for around the home. Not only did I pick up some wonderful items I also got a complementary gift basket created by the owner. This place is such a neighborhood and a must see.

It was fun exploring Old Town Burien today. I especially enjoyed The Shoppe and meeting Beka. She…read moreis very nice and I liked her eclectic collection of items within her store yet they seemed to flow. Very cute shop! I recommend you stopping by for a house warming or hostess gift. But if you do buy something for a friend, be careful as you may want to keep it for yourself. Lol. Thanks Beka, it was nice to meet you. K

We went to Jared to choose my future daughter in-law's engagement ring (she wanted to choose one…read moreherself) yesterday. She had a very clear criteria: - platinum - lab-created diamonds - a leaf-like motif The Hungarian lady there sat us all down for 55 minutes, telling us that white gold is the way to go, showed us diamond or two, kept telling us that platinum is hard to get and it'll take 6 weeks or longer to get a custom ring. After 45 minutes and 3 or 4 inquiries of the prices of what they're recommending, she kept giving us all sorts of reasons why she couldn't give us a price because "it's not so simple". Then I asked whether the diamonds she's been showing us are lab-created, the lady said "oh, I didn't know you didn't want a real diamond!" in a very condescending way. Then she asked for my son's contact information including his address and phone number. I intervened and told her that's unnecessary since we're not getting any information from them. She then asked for my son's address and phone number, which I immediately shut down since they weren't giving us any information. When we said we wanted to visit a few other jewelers before making a decision, she suddenly produced a nearly identical platinum setting and claimed she could get it made in under six weeks after all. She also insisted that "they don't make lab‑created diamonds that small - they're SO CHEAP it's not worth it," which is simply untrue. On top of that, they kept pushing us to open a store account and take out an 18‑month payment plan to get a $500 discount. Why would anyone take out a loan instead of paying in full just to get a discount? It felt shady. To make everything even more uncomfortable, the store was boiling hot. We were sweating, there were zero other customers on a Saturday afternoon, and the employees were just chatting among themselves. The whole place felt like a time capsule from a 1980s used‑car lot -- high pressure, low transparency, and a complete waste of time. We left and went to Shane Co. around the corner. What a difference. The associate there was fantastic. She took us to a dedicated platinum section with dozens of options, showed us a wide selection of lab‑created diamonds in every shape and size, and - wait this - everything had a price tag. No games, no pressure, no mystery pricing. Sigh, I wish we went to Shane Co. first! Needless to say, my son bought a ring his fiancée picked out, paid for it, and walked out happy and content. Looking back, I wish we had gone to Shane Co. first. The contrast was night and day. Jared felt like a sales trap; Shane Co. felt like actual customer service.

There's no stopping in quickly at the store! First of all, I don't open till 11 AM. Excuse me, this…read moreis a retail establishment. They consistently cannot find information in the system on anything that you've purchased, and the employees themselves will complain about how old-fashioned their system is, which also goes down frequently in the middle of a transaction. Scheduled my ring for an appraisal, which was a lot of paperwork and pictures came to drop off my ring for the appraisal and again more paperwork and pictures. Cell staff seem second rate, not trying to sound snotty for the prices they charge they need to level up.