Go anywhere else. My tech was condescending and curt. He did the absolute minimum. Even though I told him before he even touched my unit that it was working fine at the moment and that the reason I called in the first place was because of a terrible sound from the condenser motor that I had heard a few days earlier. He did not even look at the condenser motor other than to spin the blades with a screwdriver through the grate, and satisfied that the blades weren't stuck he did not feel he needed to investigate any further. Completely lazy just trying to get the $75 fee and leave as fast as possible. Another disappointing American Home Shield vendor. read more

Beware. Read all the reviews before considering this company. I reported a water leak in my AC blower unit to American Home Shield. They assigned it to E&A who arrived at the last 15 minutes of their designated service window. I showed the unit to the tech who saw the collected water and recognized the damaged pump, but did not look at anything else. He opened the pump and said it would need to be replaced, but that he didn't have the part and would have to return. I mentioned we were concerned about the units poor performance and he told me "that would be another call." I called AHS to voice my concern they agreed the tech should have provided a thorough inspection, but that it was already in the system and my only recourse was to request they never send that service again. E&A called me to confirm a second visit 2 days after the first one, to install the new pump. I voiced my concerns to the caller and was told they only provided the service defined by the PO. Lesson learned: Never give a specific problem to AHS if you don't want complete service from the vendor. I agreed with caller that I set myself up for the minimum service by their rules, but that they could take the responsibility upon themselves to improve my view of their service on their return. She said she'd talk to her supervisor. Two day later, same tech and a second show up with  the new pump. One wearing a mask, the other not. They set the old pump aside, unpackaged the new one, used a few containers around my basement to fill with water, installed the new unit, and then left everything scattered around basement. They did not remove the broken unit, the packaging for the new unit or replace the borrowed containers. Minimum of service was achieved, as long as the pump continues to work. I will not use this service again. Fortunately they sent me an automated email requesting I post a review here, and have gladly done so. read more

My experience didn't start well - not with E&A - with my home warranty, American Home Shield (can't say enough negative things about them). The process was long, tedious and the AHS people were pretty incompetent. So once we got approval and they assigned E&A to do the work, my hopes weren't high. Fortunately, the AHS process had no bearing on E&A. They came out to install my new system when they said they would - in fact, they were able to schedule me earlier which was a lifesaver since the temperatures were in the 90s all week! The installers showed up on time and finished the job in less than the estimated timeframe. The system has been working well - no issues! Happy customer. read more

Used our home warranty service, First American for our A/C problem. Greg, from E &A Mechanical came out on a Saturday before the predicated big heat wave and got our capacitor working again. Yay! It was some attic work and then the actual unit outside but got it done in record time. Neat and professional! I would use them again. read more

Outstanding service during the heatwave. Andre was right on time, extremely efficient and very personable. My AC was putting out cold air within minutes. I will recommend E&A heartily. Keep up the great work! read more

These guys were fantastic. Greg came and fixed the AC unit within 20 minutes. Very efficient and clean. Excellent service and would recommend to any one. Writing this from my nice cold living room. Very happy with the service! read more

This company was assigned to me by American Home Shield in response to address our heater issue. The tech who came out struggled to identify the problem. He seemed to be completely unfamiliar with our basic Honeywell wifi thermostat. He kept asking me what the different modes were and I had to google these answer for him. In the end he said I needed to replace my thermostat with one without wifi to avoid the problem I was having. This is despite the fact that I have two of these thermostats in the house and he witnessed one of them function without a glitch. Before leaving he said he would have to report his findings back to the office and they would contact me to schedule a follow up appointment. The next thing I know, E&A reports the issue as resolved which causes American Home Shield to close the ticket. While the tech was a very nice guy, he did not seem knowledgeable and the fact that the issue was not resolved and the company lied about that, does not earn them any stars from me. read more

Greg was very professional and did a complete inspection of my AC unit. He was courteous and timely. I highly recommend E & A!

Gregg from E&A Mechanical came to our home to fix our Air Conditioning . He found the problem quickly, fixed it and then found another issue and fixed that. He is very knowledgeable, professional, and a very nice guy. He called ahead of time to see if he could come 1/2 hour early!!! I will request E&A and Gregg the next time I need service. Thanks!!! read more

Today Greg came out to work on my air conditioner and despite the confusing and lack of communication within the company.....Greg was very professional, kind, informational and patient.....thank u Greg read more

Levon the technician from E&A Mechanical air conditioning company was sent to service our HVAC, we found Leon extremely knowledgeable, professional and clean while in our home. Leon was able to identify the problem and imediatly the unit was up and running again read more

Connected with E&A thru home warranty company. We have asked to have them back on at least two later occasions. Good, timely communications and reliable service tech. We have had the same guy three times to service A/C that is over 20 years old and he has found the right solution quickly each time. The last time, they even called to ask if he could come 2 hours earlier than planned! read more

I had E&A come out (through AHS) to fix a conked-out AC unit. I was in a bit of panic mode because I KNOW the heat wave is coming. But I was able to get an appointment super quick. The technician not only came on time, but I received a phone call and a text to let me know when he was 15 minutes away. Fixed my AC on the spot, and I couldn't be happier. Oh - and apparently my cat, who hates everybody, fell in love with the tech...for what it's worth, I take that as a good sign. :) read more

Home warranty sent out E&A Mechanical to repair my AC unit. Greg was very professional and knowledgable, and fixed my condenser issue right away. He explained what was required to maintain life of unit and suggested I exchange my furnace filters to ensure the AC unit functioned optimally. Great job! Happy with the results. read more

E&A was assigned to me by AHS home warranty. I told the contractor who came out that the primary problem was poor AC air flow in some rooms. They did not even bring a ladder despite being told ahead of time the unit was on the roof. I provided the ladder. They looked at the condenser for about 5 min and didn't bother looking at the duct work in the attic. They said I had a severely undersized unit and "the wrong Freon" that would require draining the whole system, flushing it, and refilling it, and AHS would not cover the new Freon. He asked for $1000 for this. He also said he couldn't check on why the air flow was bad until I did the above work. Really? Totally fishy. I got a reputable company to come out, who determined the size unit was appropriate, everything was functional, and I just required adjustments in my dampers to fix the air flow. E&A are just a bunch of rip off merchants who want to take advantage of both the home owner and the home warranty company. Stay away! read more

E & A Mechanical gave me excellent service start to finish. They responded and repaired in a very timely manner.

Avoid these people like the plague. They are looking for the big score. They wanted to tear my garage apart to fix my air conditioner. I said let me think about it. When they left I did my own inspection and I fixed the problem with $3.00 worth of duct tape. read more

We have used them 3 times and each time the same technician came. Ivan was knowledgeable, courteous and professional. They came on time and fixed the problem each time. Only complaint was having to wait a long time on hold whenever I had to call. Overall, we would recommend them. read more

Terrible customer service. I scheduled the appointment for Thursday between 2-5. I told them it's a second service call because the first time the technician said we have a freon leak and if it happens again (not cooling) to make sure E&A comes out again because he can measure and find the leak and fix it. So happens again, I even tell the scheduler what the problem is. The technician shows up at 5:15. What's with that? Who gets the 2:00, 3:00, even the 4:00? Never me. So he says "it's a freon leak but I don't have anything with me to fix it." REALLY? You know before you get here what the problem is and you don't have what you need to fix it? Gee I wonder if it being 5:15 and past your quitting time had anything to do with it? Now I have to wait around and miss work another 4-5 hours on another day so you can keep me waiting? Then to top it off, I have called 3 times to reschedule and never has their office called me back. I will definitely call First American Home Buyers and ask for another a/c company. These guys are not allowed back in my home. The worst. read more

ABSOLUTELY THE WORST COMPANY!!!!!! Why can't we give NEGATIVE stars for reviews? My home warranty company, First American Home Warranty Company, assigned E&A to me and after MORE THAN 3 WEEKS, I'm STILL pulling out my hair in trying to get the job completed correctly! I don't have enough space here to write out the whole story in detail, but the short of it is this... It was difficult to schedule every one of my appointments with them, from the initial appointment to each subsequent visit; the tech said it was one problem (a simple fuse), then to find out it was another problem (a leaking pan that needed replacement but had to be welded to size), and to finally find out it's another problem (non-draining pipes) and the tech's assessment was not even logical. He thought, since my a/c drain wasn't draining properly, the pipes in the ceiling and behind the wall must be sloped upward instead of downward. I say it wasn't logical because the unit has always drained before, nothing other than the pan he just installed, has been changed and now it doesn't flow out? He said he didn't know why and left saying he was going to talk to his supervisor and update my home warranty company. Between each determination of the next new solution, I had to jump through hoops with their office staff either to get back on their schedule of appointments or get any answers to the status of my job. Even though they'd say they were going to call, I found I had to call to inquire and then the ball would start rolling, then after waiting often a full day or more, I'd call again. They showed zero follow through on what they say they're going to do. So, while I was waiting to find out the status of what E&A planned to do next, I called my home warranty company to inform them of the pending report from E&A and to ask for expediency in approving what they were going to need to do to fix the problem. The guy at the home warranty company said he thought it sounded like the drain may be clogged. He said based on all the service orders he's seen in the past, that's what he'd guess. It seemed like a perfectly logical explanation to me too! Drains do clog over time. He was noting my account to talk to the tech about it and said he would expedite it once the report came in. Well, E&A dragged their feet, as is usual. On the third day, I was finally told they had submitted the report but they were waiting to hear from the home warranty company. I immediately called, only to be told they had not yet received a report. Why was I not surprised? Of course, I called E&A on their lie. Then they submitted it. Later, I found out the next delay was because their tech hadn't called back the warranty company to discuss. I called and E&A said they were unable to reach their tech, but they would call back once he had talked to them. The next day I called E&A back myself to get a status update, see if the tech had talked to the home warranty company. They said he had and they were waiting to hear from the home warranty company. I asked her what the report said. She said that the tech recommended a general contractor for the job because the pipes sloped up and he was not able to fix it. I called my home warranty company and they said that the tech still had not called them. I asked him to call E&A and to tell them what they told me. He had me on hold a long while and came back on the line having talked to the tech. The home warranty guy said he was reassigning the job to a plumber because they don't work on copper plumbing. They couldn't tell me that 4 days ago knowing I'd been without A/C for 3 weeks already? Now, I'm waiting on a plumber. UNREAL!!!!! NEVER EVER EVER EVER USE E&A Mechanical. If there's one thing I know, THEY HAVE THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCE and quite possibly an incompetent repair staff too!! read more

"I am almost 74 years old, and have owned 3 homes in my lifetime so far. I have dealt with many repair folks, but Sam Bondariev is, by far, the best and most professional service/repair tech/engineer that I have ever met! I will use E&A Mechanical, Inc. directly from now on, rather than relying on less qualified services! Thank you Sam!!" read more

Absolutely the worst! Believe every bad review you read here. Like others, they were sent by my home warranty insurance. After weeks of the run around, they told me my compressor was out and it would be another week to get it fixed. I got the home warranty company to send a new contractor, and guess what? My compressor was just fine! The new contractor (Air Supreme) added a bit of freon and in 5 minutes, my AC was blowing ice cold air. E & A tried to con my insurance out of $1500+! Crooks. Total crooks. Call Air Supreme. Excellent service, friendly, on-time, and most importantly...HONEST! read more

I am surprised how many times it takes to fix a mechanical problem. So far - 5 visits, they never follow up, I always have to call and ask what is next, and hours and hours of waiting for them to arrive (they have never been on time and once they called and had to reschedule after I had been waiting for them to arrive for 3 hours) and then trying to fix the issue, for hours. I am canceling my home warranty insurance; "First American Home Warranty", - they obviously use the worst technicians and companies - have never had a good experience with anyone they have sent to me. The best I can say about the technician from E&A is that he is nice and polite. There has to be better companies out there and I want to be able to chose who comes to my house from now on. Good luck. read more

Long story short....AVOID...I guess First American Home Warranty doesn't pay them enough to care or do a competent job. Save yourself the stress and Avoid warranties all together....the $600 or more you spend a year on a warranty is better used to higher someone yourself. read more

They sent very rude technicians to fix my heater. After job was done, they pushed me to sign the paper when I wanted to cancel my cc pmt instead of paying home warranty directly (they charged me extra fee for cc pmt). They had bad attitude when I didn't want to sign right away. I will not recommend this company to any of my friends. read more

Horrible. I made an appointment and left work early. They had already been to my house (2 hours early) and were angry with me. They couldn't return to do an air conditioning repair for 4 days. Don't waste your time. read more

E & A was the vendor provided to me this week when I submitted my service request to AHS (blower that wouldn't turn off; heater that wouldn't turn on; and an AC that worked but didn't seem to put out cold enough air). Despite being able to quickly schedule an appointment and despite technicians who arrived within the scheduled time frame, I am HUGELY DISAPPOINTED with this company. After the technicians worked on my unit for over an hour and replaced the thermostat, they told me that the blower was fixed (faulty switch), the heat worked fine, and I did not need more freon in my AC; I just needed a new thermostat. My mistake was not asking them to show me that all components of the system were now working properly. When the technicians left, the new thermostat was turned off and the fan was in "AUTO" position. Alas, fifteen minutes after they left I turned on the "COOL" switch on my new thermostat to run the AC, lowered the temperature beneath the indoor temperature, and waited. And waited. And waited. The air conditioning never went on. I followed all of the instructions in the thermostat manual. Nothing. I tried the heat, which starts without a problem, but the air conditioning does not start, and neither will the fan turn on when switched to "ON" from "AUTO." Within an hour-and-a-half of the technicians' departure and my own fruitless attempts to get the AC working, I called E & A and described the problems to the receptionist. She put me on hold twice before finally telling me that I need to make another appointment through AHS so that the E & A technicians can return to fix the problems they created. Appalled, I questioned why E & A would not do the right thing in the name of good, ethical customer service and simply send its technicians back out to fix the problems they created. I was calling within an hour-and-a-half of the technicians' departure; it was not as if my system worked properly for several days or weeks after their visit and then ceased to function. Clearly their work had not been done properly today, and I was following up on it today. Why should I have to schedule yet another appointment through AHS, which simply assigns vendors randomly and thus there's no guarantee that E & A would have to come back? (Note: I've tried to request AHS-approved vendors before and they won't allow it.) Why wouldn't E & A do the right thing and schedule a return appointment? The E & A receptionist went silent and then mumbled she wasn't a technician, at which point I asked to speak to a manager. After placing me on hold for several more minutes, the receptionist came back and said one of the technicians would call me. I confirmed that I would receive this call before the end of the business day and she said unequivocally "yes." The company is now closed and I did not receive any communication at all from the technicians or even the E & A office to say my request isn't being ignored, my satisfaction is important, and I will be contacted tomorrow. As I said, HUGELY DISAPPOINTING that the company does not care about quality. With many hundreds of HVAC companies in the city competing for business, E & A certainly does not care about customer service and the power that word-of-mouth and social media have in creating or deterring potential new customers for a business. If your home warranty company wants to give your business to E & A, you would do well to take my review and the other one-stars here seriously. I wish I had, because my AC now does not work and the blower that would not shut off now ironically won't start. read more

We were directed to these guys through our home warranty company. Home furnace didn't work right. Flame was wrong color according to gas company, and the fan would stay on forever after it shut off. Technician who came out to fix it was professional and courteous. He diagnosed the issues, ordered new parts, and had them installed and everything calibrated a few days later. He took time to do it right, left his work area spotless. I am very happy with the service. read more

I have a First American Home warranty and was forced to us E & A Mechanical to have a furnace repaired in one of my rental units. I then read the Yelp reviews -- all very negative and was worried that the experience would be a disaster. However, it turned out okay. They arrived on time and installed a new thermostat. The tenant could not figure out how to work the new thermostat, so E & A came out again and showed the tenant how to work the thermostat. So, they are not all bad, though the Yelp reviews were very scary!!!!!!!! read more

They should change their company name to "three stooges". I have my warranty with first American just like most people I see here(what a waste of money). Called for heater repair: First I got Larry he had no clue got a screw driver did his thing changed a switch,problem fixed. After he left no even one hour same problem is back. Second came Curly, got his screw driver dove in change the same switch Larry changed before, told "forget first American, pay me $1600 I will make your problem go away) Third came Moe got his screw driver dove in, did not change any switches(maybe he could not find it, or did not care to find it) looked some more ................... "We'll get back to you, got to check something". Two month and numerous calls to first American and the result is "RED TAGGED " heater by GAS COMPANY and no heat at home. They will be better of selling oranges at the freeway offramp(well maybe not even that) read more

I never write reviews but I couldn't resist this one. BEWARE! RUN!! DO NOT USE THIS COMPANY. If your warranty company says they will send them, DEMAND another company. My warranty company sent E&A to look at my air conditioner that was not cooling. The tech came for 10 minutes. Told me my attic needs better insulation and that is my problem. I guess he is psychic because he NEVER went in the attic. I asked him how much it would cost to have everything working properly and he told me to google it! This company is a joke! read more

Someone opened a claim for me but they don't answer the phone or call back to set up an appointment. Can't speak for their service since I will never experience that! read more

E & A came out twice to look at the AC unit. They claim it's working at time of service. Here it is 10 hours later the house is at 87 degrees. Really. Go elsewhere. read more

I have had to use this company twice now through my home warranty. The first time out in 2012 we had a problem with our heater motor. It took them 3 days to come out while my wife, several guests, and I froze in our 60 degree house. The technician was alright and he did eventually fix the problem. My experience with this company today is really why I am writing this review. Our A/C blower was leaking from what we thought was a clogged condensation line. We called our home warranty company and they scheduled someone to come out between 4pm and 7pm. My wife and I went in to work early at 6am to make sure that we were home in time to meet them. A little after 10am, my wife received a call from the tech saying that the company had made a scheduling error and asked if they could come now. My wife explained that we were at work an hour away and could not be there until 4pm. The tech seemed annoyed by this, but said that he would be there at 4pm because "he had to". When we arrived around 3:40pm, the tech and his assistant were waiting for us. They both came in and my wife showed them the A/C blower unit. The tech looked and said that the drain was probably clogged and that he "would try to unclog it, but if he couldn't there was nothing that he could do." Then he detached the drain hose and then went and got a tank which he hooked up to the hose. He said that it wasn't working and that "there must be cement in the drain". WTF? He said he didn't know where the line went out. All he could do at this point was sell us a condensation pump for $450.00 which would not be covered by the warranty. My wife asked if he could look for the drain line outside which he reluctantly did for a couple minutes claiming he couldn't find it. We both then walked the entire property trying to find the drain line while he followed us. At this point I happened to mention that I had a similar problem in my last home and an A/C tech was able to fix it inside the blower (General Air, GREAT company in Monrovia). He then told me, "No, that must have been a plumber". I assured him it was an A/C tech and he again said it had to have been a plumber. I said, " So you're calling me a liar? "You weren't there, I was." At this point I asked him to leave. It wasn't hard to figure out that this guy just wanted to get on the road ASAP because he had a long drive back to the valley. Even his assistant seemed puzzled by his lack of effort the whole time and was urging him to do more. His other aim seemed to be trying to overcharge us for a condensation pump. To top it all off his tank got rust stains on our carpet. Called the home warranty company to complain and they are sending out another company. Read the bad reviews, DON'T USE THIS COMPANY, you will regret it! read more

I guess the worst possible time to have your AC break down is when the outside temps soar to triple digits, and of course, this is what happened this week. So, if you're expecting everything to go right with getting satisfaction on the repair of your AC unit under these conditions...think again. E&A came out last week to assess my AC unit at my request for a 2nd opinion because the previous Company (not worth mentioning because they were the worst) was a total failure. Garry, the Tech Rep, appeared to know his stuff the minute he got there. Yes, he was mainly a quiet individual, but quite focused on his work, and respectful of the situation. He assessed where the leak in my unit was (unlike the previous Rep who dropped the ball on his assessment, which caused AHS (my home warranty Co.) to decline any coverage whatsoever. A 2nd visit for the repair was scheduled, and I was glad that Garry came out to do it. He was already familiar with the problem. It was extremely hot yesterday. The sun was beating down in the area he was working so I offered him some cold water and propped up an umbrella to shade him from the heat. Hey...if your Service Rep is comfortable, chances are, he'll have an easier time doing his job, and it'll get done with less aggravation. Garry completed the job in 4-hrs., as expected and predicted by the Company Rep over the phone. I could see that Garry went the extra mile to complete the job in the most efficient & professional manner so, I tipped him, gave him another cold bottle of water, and he was off. Thanks, Garry, and thank-you E&A. read more

I have been using a home warranty company for years. Sometimes the vendors they send out are good and sometimes not. However, I just had a very positive experience with E & A Mechanical with my A/C. The called me promptly and set up an appointment for the next day. The technician showed up with a smile on his face and was very courteous and polite. Eugene resolved the problem in a short period of time. What more can you ask for? Thank you, Eugene! read more

A P in Tujunga My experience with E & A Mechanics is definitely not like most of the other reviews I have read here. American Home Warranty assigned them to fix the non-blowing fan on my AC/Heater unit. Yes, there was a glitch with the office communications so that my message instructing them to set an appointment time and tell me the time on voice mail. did not happen as requested. I called at 7:30 the next morning. At that time I was told that I was on the next day's schedule. I almost shouted NO! NO! NO! AM FREEZING in this weather. The lady quickly said, "let me see what I can do" and put me on hold for short time. She had reached a "tech" who was at the supply store buying parts for other jobs on the schedule. He told her that he would be at my house between 8 and noon.. I settled in to wait for the 4 hours. Imagine my surprise when in less than 30 minutes their truck was backing into my driveway. Arthur came in, assessed the problem, went to get the ladder and was in the attic in about the amount of time it is taking to type this. I heard some banging around up there. In just a few minutes I heard the heater and fan come on and Arthur folding up the ladder. to take to the truck. Altogether I think that the whole process took 25 to 30 minuets.including writing the receipt for my payment. As others have noted, neither tech nor office ladies were very friendly or cordial. But the worn out part was replaced and I have a warm house----whole need met. Perhaps of interest is that I live in Tujunga and they are a Tujunga business. In my experience it is unusual for American to find a "local" contractor. Last time I called they sent a shop from Santa Monica to fix my freezer. He had to order replacement part so made a return trip when it was delivered to him. My single fee probably did not do more than cover the cost of gasoline for his travel. I have used American Warranty for the 10 years I have owned this mid-century home.Even counting the monthly fee and job payment I feel that I am ahead on repair costs. . read more

Garbage. This company is utter garbage. If you're going to go through warranty, expense to enter a scheme to be robbed with this company as a huge contributor to the warranty scheme. Thieves. read more

Isam. E&A Mechanical came out, the tech was professional and knowledgeable of what he was doing, he replaced the AC fan with in half hour the AC was working again. I had another company come out twice needless to say couldn't get the AC to work. I strongly recommend E&A Mechanical Inc to assist you in your AC needs. read more

They came to fix my AC and 30 minutes after they left, the entire unit went out. 2 weeks later they came to replace the unit, and they never even checked their work. It took another week and a half to get them back out, and they were supposed to come last night. I waited for 3 hours and they never showed. I'll never use them again needless to say. read more