Great cash car, Rodrigo was professional straight to the point, and most importantly not pushy!…read moreEasy process & purchased a nice used car.

My experience with Premier Stop Motors, LLC has been absolutely unacceptable. I have gone back six…read moretimes in roughly a month and a half because of ongoing problems with the vehicle I purchased, and despite repeatedly bringing the car back, very little has actually been resolved. I originally went in because the left blinker needed to be fixed. Two days later, it failed again. Around the same time, I also had problems with the air conditioning. I returned to have these issues addressed, and then the bumper came loose/flew out. I brought that to their attention as well, but it was not properly resolved. Then the rear tail lights began staying on, and I was sent back and forth trying to get the issue fixed. Each time, I was told things would be handled, but problems continued appearing again only 2-3 days later. Now I'm experiencing additional serious concerns with the vehicle, including acceleration feeling abnormal and requiring more force while driving, along with braking issues. At this point, this isn't just frustrating -- these are safety concerns. What makes this experience even worse is how little communication and effort I feel has been provided. The mechanic on duty did not communicate effectively with me, and I repeatedly felt like I was being passed around instead of having someone properly diagnose the vehicle and fix the underlying problems. I have had to seek help from AutoZone, O'Reilly Auto Parts, and local body shops just trying to understand what is happening with a vehicle I purchased from this dealership. The first salesperson who handled my purchase was Domingo, and shortly after I drove away with the vehicle, I was told he was no longer working there. After that, I dealt with another employee who appeared unfamiliar with what was happening with my situation. I was told to give them a few days while they figured things out. Instead, it became excuse after excuse. I was also told by Mario, who I was told was in charge, that they would either provide me with another vehicle or return my money. So far, I have not received the resolution I was promised. Mario and the staff: you need to understand that this is a safety issue. If you would expect someone in your own family to drive this vehicle, would you honestly be comfortable with the condition it has been left in? I also attempted to warn another customer about my experience, and instead of simply allowing me to speak about what happened to me, I was yelled at. Telling people about your own experience isn't wrong. Customers have the right to make informed decisions about where they spend their money. At this point, I have wasted time, gas, and money repeatedly traveling back to the dealership without getting a satisfactory resolution. I did not purchase a vehicle so I could spend the following month and a half chasing down problems and trying to get the dealership to take them seriously. I strongly recommend that anyone considering purchasing a vehicle here do your research, carefully inspect the vehicle, get an independent mechanic to inspect it before purchasing, and make sure every promise is put in writing. Ask questions about the vehicle's history and make sure all paperwork and licensing information is in order. My experience has left me feeling completely disappointed and ignored. I expected a dealership to stand behind the vehicle it sold me and work toward a real solution. Instead, I've spent weeks going back and forth with no meaningful resolution. Premier Stop Motors, this isn't about looking good or making excuses. It's about taking responsibility for the vehicle you sold me and addressing legitimate safety concerns. Put in the work and make this right. I would strongly encourage anyone considering doing business here to look elsewhere or at the very least have the vehicle thoroughly inspected by an independent mechanic first. 1 star because I can't give zero.

Terrible experience with this dealership. I was told multiple times that I was approved and was…read moreasked to get my down payment ready, so I made two trips there and wasted time and gas. After all that, they suddenly told me the vehicle had already been sold and they couldn't get me approved on anything else. The communication was poor and the staff came across as rude and unprofessional. Save yourself the frustration and shop somewhere else.

Tim and Ben are very helpful in finding the best vehicle for you and they value great customer…read moreservice. I had a wonderful experience and they went above and beyond .

In the past 10 years the only place I purchase my used vehicles is Ruben's Auto sales. I work in…read moreconstruction so I beat them up and drive them into the dirt. Often our newer vehicles have more maintenance issues then the vehicles I purchase here. Over the years I have found this car dealership to operate with integrity and honesty. The deals have been very fair and the support with any problems has been nothing but phenomenal. From purchasing to making payments everything works smooth and easy. Buying a used car is always a risk however I feel Jose and the team at R.A.S. works to remove the risk and stress involved. I believe this place sets the standard for selling used cars. -San Antonio Resident and Loyal Customer

Joey from the ZARZAMORA lot is the most honest salesman I've come across. We have purchased 5 cars…read morefrom him and will continue to work with him.

This has been one of the best experiences I had with a dealership. Sam was amazing. This past…read moreSaturday I called after business hours to check if a car was still available and he let me come in and check it out. On the spot I told him I wanted it and he was patient with me to get all my paperwork ready. Thank you Sam! I love my 4Runner!

Owners Kevin and Sam are both good guys, purchased a car from today. They work with me on price and…read moreany issues Car had. The sale was painless and quick away a car sale should be. I highly recommend

Had my car almost 3 months no registration no title, they must have rigged the car cs there was no…read morelights on and AS SOON AS i left the lot engine light turned on, theres a power steering leak that they must have known abt cs the second day i had it all the power steering that was in it the day prior was already gone. they suck. dont buy. they just want ur money.

Purchased an 06 honda pilot over a month ago I HAVE BEEN TRYING EVERY DAY THIS WEEK TO GET…read moreMY REGISTRATION STICKER I already paid for with the car purchase and I will file a bbb complaint if I don receive it. The car has an engine light on that won't come off. The ac went out a week after purchase and I haven't complained about any of it because I purchased cash for the vehicle but to be showing up everyday when it states they are open and not get what I paid for is SHADY SERVICE. I have been in contact with the owner of this place on messenger and have waited long enough DO YOURSELF A FAVOR AND DONT BUY FROM HERE Compré un Honda Pilot 2006 hace más de un mes. HE ESTADO TRATANDO TODOS LOS DÍAS DE ESTA SEMANA DE CONSEGUIR MI ETIQUETA DE MATRÍCULA. Ya pagué con la compra del auto y presentaré una queja ante el Better Business Bureau si no la recibo. El auto tiene una luz del motor encendida que no se apaga. El aire acondicionado se estropeó una semana después de la compra y no me he quejado de nada porque compré el vehículo en efectivo, pero aparecer todos los días cuando dice que está abierto y no recibir lo que pagué es un servicio turbio. He estado en contacto con el dueño de este lugar por Messenger y he esperado bastante. HÁGASE UN FAVOR Y NO COMPRE EN... Compré un Honda Pilot 2006 hace más de un mes. HE ESTADO TRATANDO TODOS LOS DÍAS DE ESTA SEMANA DE CONSEGUIR MI ETIQUETA DE MATRÍCULA. Ya pagué con la compra del auto y presentaré una queja ante el Better Business Bureau si no la recibo. El auto tiene una luz del motor encendida que no se apaga. El aire acondicionado se estropeó una semana después de la compra y no me he quejado de nada porque compré el vehículo al contado, pero aparecer todos los días cuando dice que está abierto y no recibir lo que pagué es un servicio de mala calidad. He estado en contacto con el dueño de este lugar por Messenger y he esperado bastante. HÁGANSE UN FAVOR Y NO COMPREN AQUÍ.

Scary! don't stop in this place. RUN away! they sold us a lemon two months ago. Been broke down…read morealmost weekly. They don't help in any way. they don't care for the customers. The car left us in the highway, stuck, not moving. We took the car the dealer. They said that even thou the car has so many problems since day one, is not their problem and we are bad customers. WHAT KIND OF CUSTOMER SERVICE. They should at least offer some help, repair costs or return part of the deposit. Something. But no! My job depends in a transportation during the night. frustration to the max. I am so surprise with the people that accept money, to write a positive review.

stay away!!! scammers.. They are out to screw you over and tell you whatever to get you to buy…read more Don't believe them take a mechanic with you if you're desperate for a car because their "mechanic" don't know anything

I hate buying cars. Absolutely hate the experience in its entirety…read more This was not the case when working with this dealership. Great vehicles, financing dept, staff... and the salesman was the best I have ever worked with. I'll be back again (which is not be soon though because I'm happy with my vehicle).

Be careful buying anything from this place. We bought a Jeep over the weekend...the check engine…read morelight came on WHILE WE WERE DRIVING IT HOME! We now have a $4400.00 bill to get it fixed. We noticed the day after we bought it that there was an oil change due sticker on the windshield that said the oil change was due in April...It's AUGUST! When we took it for an oil change they said "it's good you brought it in because there is hardly anything left in here" They DO NOT inspect or service these cars in any way, even getting the oil changed. The car was dirty and the salesman said he "didn't know why they didn't detail it" but didn't offer to either...Unless you want a money pit and to be stuck with WAYYYY more than you bargained for or to work with dishonest people, DO NOT WASTE YOUR MONEY or time here!!!!!!