Starting with the purchase of my new Electrolux washer & dryer-very personable sales person. They…read morewere able to deliver the set in two days. Michael the installer was a gem. Very happy camper.

Purchased washer and dryer from Spencer's on Power and received exceptional customer service…read morestarting in store right down to delivery. Ran into a problem with the dryer and they brought out a new one immediately. I will definitely make this our go to store for appliances. Laraine

The guys at Jim's Place are polite, hard working, knowledgeable, dependable, and go the extra mile…read moreto be sure the job is done right. They even came on Saturday to accommodate my schedule and flipped the door on my dryer (it required extra time and calling for approval). After talking, I learned they are a father-son operation, just the kind of small business you want to support! I will call them first moving forward!

I needed someone to take a look at a broken ice maker, and I contacted this business. They…read moreresponded right away. Kyle was nice enough to squeeze me in at the last minute. I really appreciated it. I will be using them again in the future.

Justin eased our high purchase stress and made our selection process smooth and even had some…read morelaughs. We moved up a bit in our appliance pkg and feel we received great value for the $$ compared to other major stores Stunned to have delivery the morning after purchase! Prompt and fast install. Love my new appliances! Thanks

I don't encourage anyone to invest in an extended warranty or home insurance through this Spencer's…read morelocation. My experience with their repair service has been incredibly disappointing. I've had several issues with my refrigerator, and every time they come out to "fix" it under warranty, I've noticed a recurring and unacceptable pattern: they utilize used parts rather than new ones. When you pay for a protection plan, you expect your appliance to be restored with high-quality, new components--not second-hand parts that have already seen wear and tear. It feels like a major breach of trust. I've had multiple experiences now where the repair felt like a temporary band-aid rather than a professional, long-term fix. I strongly encourage anyone considering their insurance or home warranty to look elsewhere. Based on my experience, they aren't providing the quality of service or parts that you're actually paying for. Save your money and your sanity--don't buy the extra coverage here.

Bought several appliances there all scratch and dent, no issues. Good prices. Save money on brand…read morename appliances

We found the stove we really wanted with a small dent on the back that did not affect the use at…read moreall. It was a third less than full retail! Kelly deGuzman in Mesa was very helpful and answered all of our questions because we have never purchased appliances at a discount store. The 5yr warranty was much better than we would normally receive at a retail store. Adding that into the cost, it was still much less than retail. We will be coming back for ALL of our future appliance purchases!!

I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

Service guy was great. Trying to communicate through call center person was terrible.read more

We bought a new refrigerator from Best Home Appliances in April. Their new showroom at 2615 East…read moreGermann Road in Chandler is beautiful and we received excellent service from our salesperson, Phil Dexler.

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

Our refrigerator completely shut off, and after finding Starfix through a Yelp search, I'm glad I…read moregave them a call. They diagnosed the issue quickly and ended up replacing the fan and doing a full coil clean. We had some access issues on our end that complicated things, but the technician stayed patient and worked through it instead of giving up on the job. Pricing was on the higher end for this type of repair, but given the scope of work involved, it felt fair. Would recommend them if you need reliable appliance repair.

Great experience. Called about an issue with our dryer and Jason came out to do the service call…read more He did a great job of communicating exactly each step of the process to ensure we understood our options. Once the repair was completed we did a quick walk through the house to see our other appliances and asked if we had any other issues. The level of service is top of the line and would recommend anyone needing appliance repair to contact Jason at Aloha!

Jason came out on time to check out our malfunctioning microwave. He took the time to explain the…read moreissue and was transparent about the costs. He also helped me identify the specific part I could order for my dryer to fix an issue by myself. He is very professional and conscientious with his work, we will reach out to him again for future appliance issues.

We've had Mark out twice now. Once for fridge and once for washer. Both times he was thorough,…read morefast, timely and a great communicator with fair pricing. We would recommend without hesitation.

We have used this repair company multiple times now (LG Washer and Kitchen-aide Dishwasher). He…read morehas always been very upfront and knowledgeable about our units. Pricing seems appropriate, quality work, and quick.