I'm disappointed by the level of customer service I experienced at Costco on Friday, May 15. After…read morewaiting in a long checkout line, the last thing I expected was to be treated so rudely by the cashier, "Micaela." She threw my items onto the belt, never greeted me, and did not acknowledge me once during the transaction. It was honestly one of the worst customer service experiences I've had at Costco. I also spoke with a manager, but nothing was done beyond listening to my complaint. As a long-time customer, this experience was extremely frustrating and disappointing. I also have a Sam's Club membership, and experiences like this make me seriously consider canceling my Costco membership. Costco, please do better when it comes to customer service and how members are treated.

Maybe you need a slow lane for customers who don't appreciate your attempts at a speedy check out…read more Trying to race customers through the check out doesn't always work so well. Guy in front of me got the wrong change paying cash, because if the rush. Two visits from the manager to fix it and try to go to the next person in line. So I move to the next line with my 11 items. They get scanned and the cashier says "have a nice day." Umm, did you want me to pay? Just rude and crazy. Getting my receipt checked at the exit wasn't any better. Terrible experience.

I was excited to visit Sam's Club for the Pokémon release, but the line wasn't organized very well…read more There was a lot of confusion about where people were supposed to stand, and it made the whole process more stressful than it needed to be. Even with that, the employees seemed to be doing their best, and I was still able to get some of the Pokémon products I came for, which I really appreciated. Sam's Club still had great prices, and the store itself was clean. Overall, it was a good experience, but better organization during high-demand releases would make a big difference.

I usually go to a different Sams Club but this one was closer to me from the direction I was coming…read morefrom. It's set up like the other Sam's Club but for some reason I felt like this one had more stuff that I haven't seen at the other location. The prices are fair for buying in bulk.

Excellent service! Gorgeous store with beautiful jewelry and luxury time pieces. Went in for a…read moreservice on a watch and it was done right on the spot. Kat and the team were great!

Everything went well, my first time there. They definitely…read moreoverachieved my expectations. Watches were great, excellent customer service. Professional and knowledgeable and friendly!! I will definitely go back for service. Kaytee!!!

I wanted to give a shout out to MARLENE for helping apply for my Costco credit card today . My mom…read morewas waiting in the car and she was a huge help getting me out quickly ! The value and selection keeps improving all the time! I enjoy shopping at Costco because the vision department always helps me get my glasses straightened . The value is unbeatable anywhere ! Thank you Marlene !

You never know what you'll find here. Went last night and was looking for a special bourbon. They…read moreoften have good bottles so I figure worth going before they close for the day. Found a Jack Daniel's Single Barrel Heritage bottle! Priced well, cheaper than anywhere else.... I was thrilled to take the bottle home. There are still a few bottles left.

They have a great selection of fabrics. Anita was very helpful in guiding us in selections.read more

As a novice, I was nervous. But the selection, prices, and service were all so great, I never…read moreneeded to worry.

Located on Old Deerfield Road, I think Craftwood Lumber & Hardwood is a little hidden and forgotten…read moreand that's too bad. With everything that you would find at the other hardwood stores and big box stores, Craftwood has the edge on customer service. We were looking to replace a door and the staff was very experienced and knowledgeable about all aspects of doors -- composition, finishes, manufacturers, glass, hardware, etc -- and of course all of the other areas in the store, from paints to landscaping to plumbing and electrical, and more. The staff knew when to let us browse and could tell when we had questions and guided us through to purchasing.

Always helpful, always have what you need or can refer you where to find it. Their key service is…read morequick and their staff is always friendly.

Binny's is the place to go for the best selection of alcohol in the Chicagoland area, with 46…read morelocations throughout the area. We wanted a hard-to-find lychee malt beverage from San Miguel brewery, but unfortunately didn't find it. But the visit wasn't a total loss. In celebration of Cinco de mayo, most tequila's were on sale so decided to pick up a bottle for our hosts before visiting their home. Teremana Tequila Blanco is a well rated brand, founded by Dwayne 'The Rock' Johnson. The store was well organized, though it was difficult to find all the tequila brands since they didn't seem to be in any particular order. You know they have a big selection when you wish the choices were organized like in a library. Checkout was easy, with plenty of cashiers ready to help on this non-busy day.

Thought that if you win the lottery that bottles you get a chance to buy would be close to MSRP…read more That was not the case for me. The excitement of winning the lottery happened when I got the right to buy the one bottle I really didn't want and it was at double the top end of MSRP. I looked at the bottle for a second and then walked. Let someone else have it and that high price. Completely disappointed especially given how much I regularly spend at this store.

I honestly wish I can give more than 5 stars. In short, my now fiancé and I are extremely lucky…read morethat we were referred by a friend and met an incredible jeweler like Jon. He is absolutely talented, trustworthy, honest, and super passionate about his field of knowledge and work. We walked in not knowing so much about the whole engagement ring selection process, but he made us feel very comfortable upon arrival and kindly gave us the much needed informative session before we started looking at any specific pieces and discuss wants & needs. Jon was able to give us a step-by-step guide through the whole process. He did not ever push us to make any decisions (you can't find this with other jewelers) and gave us plenty of time to think through and genuinely wanted us to make the decisions that was best for us. He kept in good communication through everything and never missed a single detail. He was able to always answer my questions and reassure my worries and made sure we were comfortable and confident in our final choice of diamond and setting. We truly thank him for all the effort and work that he has helped us in creating our memorable piece and valuable experiences. We cannot be more happy for the outcome and are absolutely in LOVE with everything that we worked on with Jon thus far! (Plenty more in future including our wedding bands) I would (and have) HIGHLY HIGHLY RECOMMEND! *picture doesn't ever do it justice, but it it looks this great in picture, Enough said :) *

The only place I will go for advice, cleaning, or purchasing of jewelry. My family has been going…read morehere for years. Jon is an expert who you can trust to give you the best advice as well as fair advice. I recently asked him to replace a diamond on my wedding band, and he told me all he needed to do was rotate the diamond. He could have easily told me it needed replacement, which would have cost me way more, and I would have had no idea. He is honest and dang good at his job.

I was there yesterday and had the battery in my car fob replaced. I'm of the opinion that this…read moreservice, which is less than $30, was not overpriced compared to other alternatives. The hardware store near my house was unable to replace the battery. A new car fob can cost hundreds- even more at the dealer. I'd rather spend @$30 than be unable to open or start my car. They were very courteous and efficient.

I am one of those people who wear a watch every day. About four years ago, I had my watch battery…read morereplaced at Batteries Plus for the first time. Two years later, I went back for another replacement, since watch batteries typically last around two years. That time, the associate suggested I opt for their "KITWATCHLIFE" service, a lifetime battery replacement for that specific watch, for $21.99 plus tax. It was only about $9 more than a standard battery replacement, so I figured that if I used it just one more time, I would come out ahead. I was told all I would need to do in the future was provide my phone number. I saved my receipt, just in case. Fast forward to today, I returned for another battery replacement. The store was empty except for one associate, Samantha. At first, she seemed hesitant, not because she didn't want to honor the lifetime service, but because she was concerned about damaging an expensive watch. She mentioned that if the watch was worth more than $150, they might instead offer to refund the lifetime service fee or transfer it to a different watch. I told her the battery had already been replaced twice there without issue. She decided to proceed and, to my surprise, replaced the battery in just a few minutes, much faster than previous visits. In the end, I definitely got my money's worth. If you have a watch that isn't particularly expensive, I think this is a good program to consider at Batteries Plus. Just be aware that some staff might be cautious if your watch is on the pricier side.