Was very friendly and answered all our questions. They were knowledgeable and eager to help.read more

We recently had our septic redesigned and installed. We had decided to move forward with Ron…read moreHemley Septic Installation. And so glad we did. The project is complete and they did a great job and very responsive. We had another project in the area and they helped us out as well. We recommend this company. :).

These guys are amazing! They figured out a way to get to our challenging location, and cheerfully…read moretackled more than 25 years of waste with optimism and without judgement, when no other company would even try. They are friendly, respectful, courteous, knowledgeable, enthusiastic, and thorough, and they are solution-oriented problem-solvers. They are superheroes who saved us from a seemingly unsolvable nightmare, after so many others refused to help us at all. Whether your tank is a challenge or not, we highly recommend you reach out to Green Latrine. When we bought our home in 2000, we were assured that the septic tank had just been pumped because it was a required step before transferring ownership. The prior owners marked the location of the tank lids with metal stakes, and told us to make sure to remember where those were, for future servicing. We had never had a septic system before, but we learned that they should be pumped every few years. Over the last 25 years, we called MANY septic companies to arrange for service, but they all failed to ever come out -- some would cancel, some would not return calls, some agreed to get us on the schedule but instead would ghost us altogether. In December of 2025, after 25 years of being unable to get the tank pumped, our toilets and showers stopped draining, and we had to try again to persuade ANYONE to help us. No one would even come help us locate the tank lids. We called company after company, and this time we discovered that apparently our steep, rural easement road was too treacherous for any of them to attempt to drive up with a heavy waste-tank truck. We spent an entire month using a camping bucket toilet in our bathroom, and showering at friends' houses, because all our water use was backing up into the house, and we had lost all hope of ever getting our plumbing working again. Finally, one septic company, who said that their own truck was too big to navigate our easement road, recommended we call Green Latrine because, although they primarily handle portable construction and event toilets, they also do septic pumping and that their smaller-capacity trucks might be able to make the climb. The referring company warned us that with a completely overfull septic tank, a small truck might need to make two separate trips, and we should be prepared to pay full price for two separate service visits. When we called Green Latrine and explained the challenges to drive up our road, Paul Brown, the operations manager, said he thought his team might be right for the job. Doing something challenging and different could be a great change of pace, and he was pretty sure team member Matt White, their guru driver, would be thrilled to give our road a try. Matt can maneuver their trucks, even the larger ones, into the most complicated areas. Paul told us he would consult with his team to decide if they would tackle our road. When Paul called back, he said they could come on Saturday, only a couple of days later, and that Matt wanted to come along for the adventure even though it was his day off. They wanted to save us money, so instead of multiple visits, the plan was to bring both a large truck and a small one, and then empty the small tank into the larger truck that was left downhill, if a second round was needed. Despite Matt's best efforts, our road was, indeed, too difficult for the big truck, so Tim Brown skillfully navigated the small truck up the easement. Whenever we had plumbing issues in past homes, the plumbers would make comments about the waste, and express disgust, and we always felt embarrassed. Now we had 25+ years of waste, and a tank that was 20 years overdue for service, so we braced ourselves for negative judgement. But instead, these guys were cheerful and chipper, and interested in the opportunity to see how a long-standing accumulation is different from their more routine appointments. We asked a lot of questions about how the tank functions, and how their equipment worked, as well as general conversation. At the end of the day, our septic tank was empty, and our fears were remedied. We won't have waste backing up into the house anymore. And now we know who to call for the next periodic service. We are extremely grateful and impressed with Green Latrine, and their team's work ethic and willingness to tackle this challenge we had no way to solve.

They came out to dump our brand new trailer 3 or 4 times and broke the dump so now we can't use it…read moreand they refuse liability even though they are literally the only ones to have ever touched it

Steve Harris and his son Cody do excellent work. They were a pleasure to work with. I would highly…read morerecommend them for lining your sewer pipe. And their crew are also great. Rene, the foreman for our job, was very knowledgeable and helpful.

I'm a general contractor and hired Pipeline NW to do a job in Queen Anne. The crew gets 5 stars…read morebut dealing with the owner Steve gets negative 10 stars. I went to make the final $4500 payment and found out that he had put a lien on the house right before closing. I ended up paying an additional $5000. Unacceptable and very unprofessional.

Absolutely I feel fortunate to have found them. Late one night the septic alarm went off for first…read moretime since we moved in 18 years. Stopping the blaring was not easy (because the malfunctioning alarm off switch, a mislabeled electrical panel, and more. Anyway, in the morning hubby called the septic company that most recently pumped our tank two years ago and was told about the diagnosis service charge and that they'd probably need a $600 pumping before they could work. And if they diagnose electrical (like pump or the alarm box), they need to call the electricians who'd have another service charge... in the meantime, I searched online and saw the rave reviews for Kitsap Septic. So, I called and was told it sounded like electrical issues (pump, floats, and the alarm box) and that it's doubtful our tank needs pumping! I was told to call Aquarius pump and they'll prob use a sump pump and then take care of things quickly, correctly, and at a reasonable price. (And if the tank does need pumping, they'll call him.) It all went exactly as expected. Aquarius Pump came e as to the next morning and got it working enough to use the plumbing, but said to fix it properly, he'd need to return to replace the pump and alarm box. In another couple of days, it was just a memory. Except we now have a fantastically honest and highly regarded Septic service who I feel about recommending!!!

I had my septic tank last year and subsequently received a notice from Mason County that Kitsap…read moreSeptic reported that the lid was rusty. I called Kitsap Septic for help in fixing the problem. I was told that someone would call me back, but no one did. I called at least six times over a two month period, but I always received the same respnse - that someone would call me back. Unbelievable poor service. i would never use them again!

We reached out to Burris Electric (Gig Harbor) for the first time…read moreto troubleshoot a self-replaced electrical outlet (which we have successfully done many times) but this time, couldn't get any current from it. The electrician quickly assessed the real issue - a tripped GFI in another room. He kindly explained GFI wiring back in the 90's were all linked (without making us feel silly). The electrician was very professional, knowledgeable and declined to charge us for the visit. (We insisted and paid him $100.) Truly exceptional service. We'll absolutely call Burris Electric again and highly recommend them!!

This is the third time I have hard Burris out. They always communicate well…read moreand keep in touch with appointments. They are so accommodating and helpful. This last visit, they installed new light fixture with a minimum of fuss and no damage to the drywall. Amazing. I was concerned we might need extensive drywall repair. They also put together a chandelier was very intricate and complicated. Looks beautiful. These folks are great at what they do and very professional and polite. I never feel overcharged.

Excellent service! Shane (owner/operator) was on the job within 45 min of my call asking for help…read morewith a stopped kitchen drain. He explained the likely causes and options for clearing. Another 45 min and the drain was clear and the kitchen was clean. He answered my questions and gave suggestions for drain and pipe maintenance. Recommended highly!

I needed their pumping service. Called, got a fairly quick appointment (within a few days), they…read morecalled me a little while before coming, showed up on time, did the job, charged me a reasonable price. What could I possibly complain about? Really great experience!

Interesting that all the really bad reviews are hidden, they must be paying Yelp a bundle. I called…read morethem to pump my septic tank and inspect my system, was told that the drain field had stopped working and the tank needed to be replaced as well. Should have gotten a second opinion (bad on me) because now several months later when everything is permitted and the construction has finally started, the contractor told me that when he dug up the old drain field, it was fine - and the tank as well.

I had 4 excellent septic designs done in 2018 and then I put them on the back burner…read more I picked up working on the properties again in Dec 2021 and they only charged me $300 to dust them off and modernize them for current code. They're the best most skilled & knowelagable septic design company in kitsap county !

Your system is awful, well at least the after care. You charge an outrageous price to inspect, but…read moreyou never in ten years have checked the whole system. My daughter pays you every year, and you inspect her tanks and drain field, but have never inspected the vault in the back at shop. So in that ten years we have replaced a pump for 1500. And no warranty, and now it has alarmed again. So if it's the pump again, I think you should be responsible for never checking it. But I'm sure even you will have a reason. Which won't be good because this vault is on the design and still no one checks it ridiculous to pay 250 a year for inspection if not more and you don't inspect the whole thing!!!