If I could give it zero or negative stars I would. They charged me over $4000 in a matter of 2 months for nothing. After I spoke with them about their terible service, I don't think they really care about poor customer service. After they covered up my dryer vent and almost caused a fire, I called and was treated like they apparently treat all their unhappy customers. That was the last straw and i told them I wanted to cancel. The guy said fine...and then I got a $250 charge FOR CANCELLING. What does that tell you? They know they're a s**t (sorry) company and are used to cancellation...so they charge you for it! Stay away. Read the other reviews. I only wish I had. BTW, they found ONE dead mouse and not due tp their work. Cost me $4300+/ mouse. Go figure; expensive mouse, huh? read more