I got my 8 week old labradoodle from Animal Kingdom and I am so happy!! The employee who helped…read moreme-- Cassandra, was the absolute best! I am a first time puppy owner and Cassandra helped me pick out everything I needed before I brought him home. She sent me pictures and videos of him while I prepared my apartment for his arrival. She kept in contact after I brought him home, answering a million and one questions. One month after bringing him home, I have a happy, healthy, well behaved fur baby named Charlie. He is smart and playful, and has slept through the night since the day I got him. Beware giardia in new puppies when brought home from this store. I had to take him to the animal hospital a few days after I got him for diarrhea. My friend who also got her puppy from Animal Kingdom said the same thing happened to her. Overall, I had a great experience at Animal Kingdom! Everyone was super friendly and helpful.

Since the time I walked in the door my family and I were greeted. We already knew what baby we were…read morelooking for. I had recently lost my soul baby of 14 years so my heart was in pieces. I wanted a baby but was so unsure. Andrew and his staff understood my pain and gave me time to sit with my new baby. They answered all my questions and concerns, even though I was somewhat a mess still at this point they were so understanding of my tears. I can say they made me feel like family. I strongly believe that with a great leadership that Andrew shows, this why his store and staff are all so amazing, just watching the way they interact with not only puppies but there customers as well is a BIG reason why I would recommend this exact store to anyone looking for a soul baby. I have to add while in the store there was a regular in there that was just a young kid, the way they treated him is a big reason of why I would go back, this kid was part of them you would have known no different the respect they showed him and he showed them melted my heart and the story behind him being there touched my soul, I am a mother of a special needs child and it was so great to see the love they all showed for this kid, I could see the love in his heart. Andrew you and all your staff are not just a 10 but a 10+ keep up the Great work. You all encouraged me to love again.

I often come to this store to buy my dog's Hill's Science Diet food. I'm part of their loyalty…read moreprogram and love that I earn points, which translate into money back on future purchases. They also frequently run food specials, which I keep an eye out for through the emails they send. Service is always friendly and excellent.

If you're looking for employment opportunities I promise you won't find them here the general…read moremanager promises employees a set amount of hours then continues to fall back on every word not to mention the improper animal care which I will attach photos and as soon as you open up to hr be ready to find a new job

Amazing people! I LOVE going in to get high quality, fresh feed for my snake…read more Only thing that I will say is that the A/C is either broken or it's run very, very low. It makes me worry for the animals, but I can tell that they do their best they can to take care of the animals while living in one of the hottest cities in the U.S. Overall, AMAZING people! Very kind, considerate, and AWESOME to have a conversation with! Very kind, and will take their time to answer your questions when it comes to animal care! I always buy my snake's feed there, I also always buy my rabbit treats from there every now in then- but if they carried my rabbit's food, then I would definitely buy it from here instead of Petco!

This is one of Tucson's longest operating pet stores and it does give you that nostalgic…read moretraditional pet store vibe. They were clean and the staff was very friendly. Some products seemed highly priced while others at a bargain. They offer a variety of options for costs and experience and are quite knowledgeable. Definitely recommend stopping by and checking out for your pets needs or new friend.

If you've ever seen the Disney Channel show Fish Hooks, this is what I imagine the pet store to be…read morelike. What my metaphor hopes to convey is that this is the most enriching fish store I have ever experienced. Every species was kept in an appropriately sized and clean tank. Something I didn't see that I reliably see at big chains: dead fish! An additional simple metric of how I rate a pet store is based on how they keep betta fish, if at all. The one betta I could locate was kept alone, in a planted tank that I would say is at least 5 gallons. Shark Reef has plenty of supplies, food options, and medication. I went to get some Seachem Kanaplex and might have just found my new favorite fish store.

Buyer beware, Purchased 3 Ko Angle fish and 1 black angle on April 27 for $127 with tax. Came…read moreright home and let the fish bag sit in aquarium for 30 minutes. As I released the fish I noticed 1 of the Ko Angle fish was not looking good. It died in 5 hrs. Called the store and explained the fish died. They refused to give me a refund or store credit. I have had tropical fish for 65 years and know how to take care of fish. They won't even call me back. This was my first and last visit to this store. They cost $30 a piece. Stay away from this store. Very bad customer service.

I often come to this store to buy my dog's Hill's Science Diet food. I'm part of their loyalty…read moreprogram and love that I earn points, which translate into money back on future purchases. They also frequently run food specials, which I keep an eye out for through the emails they send. Service is always friendly and excellent. I also brought my dog here for grooming for years in the past, and they were great as well.

The website is awful. No info, just stumbled around until I randomly found the problem. Delivery…read moresaid 1-3 days. That is just how long it takes them to hand it off to FedEx then they say it isn't coming for another 4. OVERPRICED, ZERO CUSTOMER SERVICE AND LIARS AS WELL!

Great selection of dog food and treats. They carry the loyal brand I like for my dog. Great…read morecustomer service! Everyone is always friendly and helpful. I love options of the good quality dog food. Great place !

Great service and delivery! My horse gets all his feed and flake here. Quality options and really…read morenice hard working people here. My delivery driver always is on time and they always deliver with care.

We were looking for some quality bird feed and this place had it. Friendly staff, stocked shelves…read moreand a nice selection of products.

Great place cheerful folks good service Goods are always in…read morestock clean place I visit often

This is a lovely place to spend some time. My kids and I enjoyed an hour with the awesome cats at…read moreEl Jefe today and we all agree it was our favorite part of our day! We loved hearing the purring of the kittens on the 3rd floor and seeing them play! We bought treats to give the cats and they were very happy to come hang out with us and have a treat! We each got a delicious drink! I highly recommend the Italian Sodas! This place is awesome!

I hate to downgrade a rating, but our last visit left me really questioning the cleanliness here…read more As I mentioned in my previous review, reservations are recommended, so we booked ours online. Appointments are for one hour, but I am not sure that they monitor the length of stay. The price has gone up since last year. Now it is $14 a person. And extra to purchase snacks to give the cats. I don't mind paying a fee for entrance. They have rent to pay and of course cats to take care of. There are three floors/areas to engage with the cats. This time time the lofted kitten space did not have kittens. We choose not to have pets at home, but love animals and want to expose our daughter to different animals and environments. So to that end, it's a decent activity that can teach kids how to interact with animals/cats. Unfortunately, as we prepared to leave, we took our daughter to the bathroom to wash her hands, and it was absolutely foul in there. The trash can was overflowing with paper, the toilet was filthy on the exterior and the interior, with an incomplete #2 flush. My husband walked in before I did and was already washing hands, I followed behind. He immediately warned me to hold my breath, which I did. But our poor 2.5 year doesn't know how to do that yet. The front desk attendants response when I let her know there was a problem was that they have issues with that bathroom. A bathroom should be kept tidy and it's the businesses responsibility to make rounds to ensure it is well maintained for customers during business hours. It is also their responsibility to ensure that their bathrooms are functional. So if it's a "problem" bathroom, they should invest in hiring a plumber to fix it and/or replace the toilet. I personally can't overlook the lack of hygiene, so we'll have to cuddle with kitties elsewhere.

DO NOT COME HERE!! Horrible customer service went in to get a puppy wanted to get information asked…read moreabout the shots they come with was then interrupted by someone with tattoos eyebrows and a eyebrow piercing saying they were the manager even though they said they would contact the manager to go over shots not included. They became irate threatened to call the cops "which never showed" and kicked me out as they kept yelling and not being helpful at all.All well breaking an 11 year old heart and continued to scream even though other children were present. Worse experience ever. All other reviews are 3rd party reviews that should say something.

PUPPY MILL FEATURED ON KVOA NEWS JUNE 2024!!!Completely unprofessional. Clearly do not care about…read moresafety of puppies and other animals. This is why the store was being protested and on the news! Alie was only trying to make sure the puppy had all vaccinations including rabies shot before exposing puppy to new environment. They do not care about the welfare of these animals! Horrible response to the customer review by "Nirvana". Nirvana raised her voice and started the whole conflict. The customer did nothing wrong! We were in the store when Alie was there. The customer was only trying to ensure the puppy had all of the vaccines. They wanted to charge $75 boarding fee per day until they were good and ready to get the puppy its vaccine. Irresponsible of the store staff and "owner". Gross to comment on other customer's children on Yelp!! Unprofessional! Nirvana is lying about the entire incident. We witnessed Nirvana make false statements to the police about the customer. Nirvana should be charged for false accusations being made to law enforcement. Claims to be owner here on Yelp but the KVOA story names Mr. KIRKPATRICK as owner. Proof again that Nirvana is a liar. Do not trust Nirvana. Shame on Mr. Kirkpatrick for employing such unprofessional and irresponsible people. This store clearly does not care about the welfare of the animals!!