Amazing customer service. Our Sales Representative, Kevin Bakeer, was very knowledgeable and patient with our family. During our test drive, our son (4) asked 100 questions about the most random things and Kevin was able to be kind and answer all questions. The remaining staff helped us navigate our kids experience as well as ours. This dealership understands the importance of creating a community and family friendly environment. They have done their own research and actively listened to our needs and the knowledge we brought. I highly recommend this dealership along with Kevin as there was a level of transparency that was appreciated and welcomed. read more

This place is horrible. They tried to sneak in the Napleton Experience...which is $1495....they tried sneaking in Napleton Care... which is $465....they tried sneaking in a tracking device called KAHU... which is $399. That's $2,359 of unnecessary charges that they try to force on people! I told them I didn't need any of this...they took the Napleton Experience off and I figured they took everything else off. I got home after buying my car, looked over the paperwork.. and the $465 and $399 was still there! I had to drive back up there the next day... waited 2 hours for the finance person to correct this... People.... you do not need the Napleton Experience nor the Napleton Care package, they can keep their "free" oil changes.. extra key... dent/ding...tire rotation... tracker...etc. read more

My fiancé and I had a fantastic experience test driving with Brian Reuss. He was knowledgeable and was able to find the right car based on listening to our needs. We test drove several other cars in the class, and ultimately decided on the Pilot. Brian's communication and knowledge when answering any questions we had was second to none. After making the decision, Brian drove to Bloomington to get us the All Wheel Drive model we wanted. I surprised my fiancé with the car for Christmas, and he even threw in the bow for Christmas. First class service, communication and transparency. read more

Ed Napleton Honda - Auto Repair Near Me - Saint Peters, Missouri

Worst dealership i have ever been to. Terrible service. Poor communication. Overcharged. False promises. Avoid at all cost.

Jamal gave me amazing customer service ! He made my buying process go smooth and i got the car i wanted! Thank you!!

I guess they're not in the business to sell cars, most difficult sales department to get ahold of, and not very helpful. Never get the same salesman twice when working a deal. Typical and cliche slimy car sale tactics. Cars are priced 2-3k lower than list, but add on and made up fees end up bringing the cost back up 2-3k. It's a clickbait tactic. I was lied to and told the add ons such as "wheel wax" ($300 ) and ceramic was optional and could be removed to keep my cost low. Then on the back end was told these "optional add ons are required and can't be removed." Typical. The sticker or online prices are to lure you in. Once I was lied to, I realized these are not the people you wanna do business with. Dirty. Went elsewhere. read more

RUN as fast as you can away from these crooks. Very dishonest. I went on line and through the chat made an appointment to test drive a specific car. They texted me a confirmation AND Rhonda called me and confirmed it! I texted back that I was on my way. 17 miles later when I arrived I was told by the salesman " oh sorry I can't show it - it just arrived yesterday and hadn't been through the shop" These people will say anything to get you in the door. Luckily I saw through their tactics and we left immediately.. if I could give a negative rating to these crooks I would. read more

We had a great experience buying the Rav4 from Ben Pilla. However, it has been a month and we still don't have the title to register the car. Napleton stated they would pay for the penalties, but wouldn't put that in writing. Not something that can be held against the salesman. We were in and out of Napleton in the shortest time ever that I've spent in a dealership. Their team there really works together to get the customer out the door as soon as possible. Thad was our finance manager. And they seem to be hiring as we met a few new salesmen and saleswomen in training. I can't speak to how they are handling new cars in this strange time with the auto industry and the shortage over all, however, if all their dealerships run like this one, I would be willing to give them a try again in the future. read more

Trust me and do everything you can to avoid the "Napleton Experience". Odd and frustrating business model with outside team, a marketing team and a manager onsite. You seriously never know who your talking to over the phone and everyone says "I'll pass this onto the manager and they will get back to you. My big question, before I made the drive there, was asking how much a car was that I saw on their website. After multiple calls and emails from everyone but the all mighty manager, no one ever answered it and therefore I didn't even make the drive. I did some Asking around and at the end of the day they just want you to go of of your way so that they can get you onsite. I talked to 5-6 different new Honda owners and all that tried to work with Napleton had the same negative experience I did. Two people went on site and they said it was absolutely the worst environment in old school slime ball type sales tactics. If that's the "experience" Napleton wants you to have then NO THANK YOU. I took my business to Frank Leta. They were awesome. read more

If I could give this dealership zero stars, I would. The poor communication started on day one, and I'm now weeks in to trying to buy a car - paying full price and then some with all their garbage fees that they insist are mandatory - and I am never able to speak to the same person twice, I'm always passed off or just ignored. Who has to work this hard to BUY a car at FULL price? It's a mess from the sales to the finance department to even just getting someone to answer the phone. Do NOT even fall in love with a car in their inventory, if you don't want to overpay and then put in hours and hours (AND HOURS) of grief and trying to get people to do their job. read more

Incredibly disappointing experience with Napleton's Mid Rivers today. We inquired online about the availability of a car on their lot and heard from a "Jonathan Stratis" via email that in fact the car was still available, wanting to talk about options, deals and promotions currently going on. We scheduled an appointment with "Jonathan" for the following morning at 9am. While we did not make it at 9am we informed him at 2:15 we would be able to make it later in the day, a simple 5:15 confirmation of the appointment was great with us! Come to find out, upon arriving at 5:15. That not only does a "Jonathan Stratis" not exist at this location but the car was sold early in the morning, after driving 45 minutes to get there and reconfirming an appointment to see it. Jonathan confirmed not only will we see you at "our location" but that they would be ready for us when we got there. Upon arriving we were told Jonathan works with Napleton only to pull you in from online. That he's not there on site and is not at all affiliated with Napleton. Further inspection later shows that while Jonathan's email signature and name shows "Jonathan Stratis at Napleton Mid Rivers CDJR" his email's actually come from dealer-care.com. Ultimately an incredibly disappointing experience at Napleton's Mid Rivers. We traveled a significant distance, late in the evening on a Saturday only to find the dealership contracts its work out to 3rd parties that do not keep in touch with them, nor do they update those 3rd parties on availability. It's an incredibly lazy approach that surely works for their internet marketing 90% of the time...but will certainly prevent me from ever going back. read more

I went to Napleton Honda in St Peters after seeing their Kelley blue book event which promised "up to 5000 additional to your blue book value, and after they called me 30 times. I had been corresponding with someone named Tyler regarding a Jeep I picked on their website and my trade in for the kbb event . To my surprise when I came to the dealership...Tyler did not even work at that location and was supposedly only "internet sales" Ok, so I got there, sat down with a young lady named Kristen G and she was oblivious to anything I had been corresponding with Tyler over the past few days, ok I'm still optimistic at this point. She sits me at her desk and left me sitting there for 20 minutes, she comes back with one of the managers who introduced himself and I wasn't sure why?? Ok so I'm waiting some more, she comes back and tells me that the Jeep was sent to auction, mind you before I drove 25 minutes to their dealership I confirmed with "Tyler" that the Jeep was in fact still available. Ok, it gets worse! :) So after that I'm highly annoyed because I was set on that car. She proceeds to try to sell me a car that is $8,000 more than the Jeep I wanted, and is trying to push me into a Honda Civic.and then a Chevrolet trax for some reason. Promising she is going to get me into a car! Omg yes we can help you! Etc etc insert additional sales pitches. I sat there from 6:36 to almost 9 with her "going to check with the finance guy nick" because apparently he was working SO hard to get me into a car. So at this point I'm like ok it's been almost 3 hours, so like 10 minutes to 9 she comes back and says ummm can we call you tomorrow? The lenders nick is trying to contact to get a decision are gone already, like what? Ok. So she gives me her number and says she will call me in the morning at 9 am specifically. Next day: yes it continues! I don't hear anything so I called her at 11ish, to which she responds with...oh um he's still working on it, he has a few people in his office so I can check with him and call you back in like 30 min to an hour. Fast forward to 3 pm, so yes 5 hours later. I call back and request for them to just stop the process at this point, she proceeds to put someone on the phone named Ryan I believe because I had asked to speak with nick the "finance guy" Ryan was extremely rude the moment he got on the phone, talking about my credit, my trade in, etc. ok, I laid my cards on the table when I came in and said can you get me into a car or not. He proceeds to argue and go back and forth and throw a fit like a 7 year old boy. Nick magically becomes available as Ryan stated "he couldn't get a word in" nick wasn't the worst, I don't have anything bad to say about him, however he said he would look into it and give me a call back and I never heard back lol In conclusion, my husband and I ended up purchasing our beautiful Jeep with Carvana, paying under 300 a month and it took no time at all, and we didn't have to deal with desperate salesman or saleswomen that make empty promises :) Also don't go to a car dealership that has a 2 star rating.. read more

Ed Napleton Honda - Car purchase - Auto Repair Near Me - Saint Peters, Missouri

Made an agreement on what we would and wouldn't be paying for. Got through with the paperwork only to find out they snuck about $3,000 worth of crap we agreed I wouldn't be getting. read more

came out bc the had a great price BUT then they add over a $1000 for lux care and wheel locks that are already on car but NOT on sticker. isn't that Fraud?! read more

I was forced to purchase an extended warranty that I told them repeatedly that I didn't want and also a maintenance package for an additional $995. that I told them I would NEVER use because I live so far away from them. If I didn't take it, they would deduct $1000. from my trade.. Doesn't sound legal to me. I hope all the people who have complaints against Ed Napleton have file complaints with the Better Business Bureau and contacted the Attorney General also.. read more

I would not recommend you take your car here for maintenance ever. I dropped the car off on Friday for maintenance on a Saturday. Just a simple oil change.... We called multiple times to check status and each time they said they were working on it. They close at 5. Well around 3:30 we decided it was enough waiting and went in. They lost the keys and the car was not were it was when it was dropped off. They finally found the keys and when I asked where it was the said to make the alarm go off . They had no clue. What a sad place that is not well ran. I would give them 0 stars if I could. read more

Jared was a great salesman. Helped me decide on what car to go with and some good options to choose from. My car has been great extremely clean and a blast to drive. read more

I've never had an issue with this place till today! I'm in for an oil change and a recall. Appointment at 9:30 Saturday and I'm waiting. Finally at 11:30 they tell me they are just getting to my vehicle and it could be another hour and a half if everything goes well. Like seriously why set appointments even. Garbage. The service person then asks would I like to come back another day. What kind of garbage is that so I can wait another 5 hours in these uncomfortable chairs and no cars to even look at in the parking lot. Lol. I wish I didn't care about where I got my car serviced that's all I have to say! Where are you at Ed Napleton come down here and roll up your sleeves and change some oil! read more

I called to see if a particular advertised used car was still on the lot. I was assured 3 different times it was, and would be ready when I arrived for my VIP appt. When I arrived, I was told it was sold the prior day. The sales manager told me I talked to a call center, not the dealer. He tried to show me brand new cars. When I expressed my feelings about their "bait and switch", he offered me a gas card since I drove over an hour. never got the gas card. read more

Bought a used vehicle on 6/12/21 from Napleton Honda. The salesman Ben Pilla was cordial and easy to work with and did a fine job. I did have to wait quite a long time for the finance process in order to close the deal, despite the fact that they had repeatedly told me that it was a very slow day for them. I was there over 4 hours. A couple things during the experience soured me on their sales tactics. First, when negotiating over the price of the vehicle, they tried to slip in a $1,500 service charge above and beyond the advertised price for the vehicle, and told me it was mandatory (which it wasn't). Second, the Finance Director Seebom Kim mislead me on the details of an extended warranty. I don't trust car dealers and Ed Napleton Honda did absolutely nothing to change that perception. read more

4/11/19: I am a first-time buyer and knew mostly what I wanted. I spent 7 hours there and the car that I was going to buy got damaged on the way over for me to drive. I looked past the damage since they said they would pay for it to get fixed and also give me a free rental while it was getting fixed. My dealer, Mike, was very helpful and friendly during the time. 4/12/19: I get a call from my dealer, Mike, telling me we signed papers with the wrong VIN number and now I have to go back and resign all the papers. No big deal, right? 4/24/19: My car is finally done getting fixed and I am super excited. I go after work to pick up my car and get my temporary plates from the dealer. I found out within the next couple days that the VIN number on my temporary plates are wrong. 5/4/19 around 11 AM: I finally have money to get my plates but realize I haven't been given the title of my vehicle. I called Ed Napleton Honda roughly around 25 times getting tossed around from department to department. Every time I called, I was sent to voicemail after waiting 10 minutes on hold. I was on hold every single time, probably more times than I called. One of the customer service reps hung up on me because I was getting frustrated that they kept sending me to the same line that would send me to voicemail. I also tried to call my dealer, Mike, but he has sent me to voicemail 3 times. 5/4/19 around 2 PM: Still no one has helped me over the phone so I decide to make the 45 minute drive to the dealership. I walk in and tell them I am trying to track down my title since they were not given to me in person nor by mail. He says okay and walks away and I sit down at a table. He walks back and forth from the table with my paperwork that I brought trying to find my title. I finally hear that they are picking up my title and it's on it's way. I see my dealer, Mike, walking by and we make eye contact and he immediately looks away and ignores me. The whole time I was ignored by the employees when trying to learn more about why my title was not received earlier. Another man walks up to me and asks if I am here for the title and I reply with yes. He hands me my title and walks away with no conversation to follow and no one follows up with me when I am leaving. They only care about your experience when you first are buy the car and don't care about you once you've signed the papers. I really enjoyed my experience at first, but it my whole buying experience was an actual mess. I would not recommend this place, Mike, or their customer service team. read more

What a scam. Went in to see car around a price we discussed. Came in and that price was $300/month MORE. Then without hesitation they came down almost $200/month. Sam artist sales manager who will try to talk over you and BS you......which I did not allow to happen. read more

We went in to purchase a pre owned car. Ready to buy! The salesman was nice and willing to help us walk out with car. We had shopped for months. Until the Sales Manager came over and get this Adds $1200 to the price of the car! Tells us he doesn't want our Trade In! And leaves. Then the General Manager comes over!! Ron! Rude, arrogant, flops into chair with his piece of paper treating us like idiots! When I mention we have a number in mind - he stops and says "I do not appreciate you interrupting me while I explain this, I will not interrupt you." Then he goes on showing us internet prices - which we already new. Ron - says - we don't want your trade in go to Carmax down the street, then come back to us! Well, the salesman was so embarrassed by the way he was treating us didn't know what to do. Get this! They added $1200 to the price of the car and tells us to go to Carmax to trade in our car! We will never recommend this dealership for sales of any car due to the way we were treated. read more

The worst experience ever! I was told about a 0% Rate for financing a 2019 Honda Fit and when I arrived they told me that they didn't have it in their inventory. I Waste two hours there just to never get the information I needed because they wanted to make a 500 deposit to confirm the deal. BUT THEY NEVER TOLD WHAT THE DEAL WAS!! Horrible experience, I don't even know if they train their sales staff before they start having costumers! This guy was so annoying and the only thing He said was: "I'll give you the best deal if you make the deal with me" ok dude, BUT TELL ME WHAT IS THE DEAL FIRST!!! read more

Ed Napleton Honda - Voicemail from them offering the 0% - Auto Repair Near Me - Saint Peters, Missouri

1) when I pulled up, I waited 5+ minutes before I was even greeted in service. 2) when i walked inside, the gentleman was disrespectful and rude, making the comment "well I'm only one person so you'll have to go to someone else" and pointed to JC (?) on the other side. 3) service took forever, I was never given a time with how long it would take. I ended up spending over 100$ on the services completed. When they told me my car was finished, it was "washed and vacuumed", which I was excited about because I was actually going to go pay to get it washed and vacuumed somewhere else. Here are pictures of my "washed and vacuumed" vehicle. My Windshield still had dead bugs and bird shit all over it and my backseat was still full of dog hair. 4) I went to jiffy lube right before scheduling with Honda, and they would've charged me 70$ just for the oil. And I'll go pay that ten fold to avoid the "customer service" you provided. Thank you. read more

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I went into the dealership for my routine oil change. They typed in that I had recommended work needed and that I refused it because I have no time. The worst part is that they never even asked me if I wanted this work done. Oh but they did tell me that I needed a new motor mount and that I have to have it ordered and prepay for it. One of the recommended things was transmission service. The other day I had Firestone and Bommarito Honda check the car and there is nothing wrong with my motor mounts. It was the transmission. The Easy Care extended warranty refused to take care of the bill because Napleton Honda said I refused work. I called and talked to the service manager only be told that they never would have done that. Now the General Manager won't even talk to me. I will never step foot in this horrible establishment ever again. read more

I went to Ed Napleton Honda to purchase a car on August 20, 2021. I read online about the fabulous August deals when purchasing a Honda in the month of August. Upon arriving, I was met with a very rude and curt salesman named Massim, He approached me as I looked at vehicles on the lot and asked if I needed help. He didn't introduce himself. I had to ask five minutes into our encounter what his name was as we went out to test drive a CRV. I asked Massim what deals do they have and he irritability replied, no deals. Massim did not give me a walk around of the car, barely had words and getting information and details about the car was like pulling teeth. After I told him I didn't have a trade-in or money down the service became a battle. It was then I ask for his sales manager. I explained to the sales manager (right in front of Massim) that his salesman treated me as though I didn't matter because I didn't have money down or trade in. Luckily for me, I was introduced to Duane Booker who sold me a 2021 Honda CRV. After dealing with the initial sales representative I was very pleased with how smooth and easy the transaction went I highly recommend Ed Napleton Honda for your next certified preowned or new vehicle. If it weren't for the hassle of the first sales person I would've easily given this five stars. read more

Unfortunately there is no "0" or negative rating options. My husband and I just had the worst experience ever, at a car dealership. Not only did they not honor their written internet quote, they were extremely rude. Spare yourself the disappointment, and never ever go to ED NAPLETON HONDA, in Lansing,IL. I think the sales reps name was Eric Labo. The manager who we spoke with was Dan or Don. The manager was the worst. Rude, condescending and just downright disrespectful. Never, ever go to this dealership. read more

Worst dealership I have ever purchased a vehicle from. Went in to purchase a vehicle for my daughter. After a 24 hour test drive of a new CRV and a signed sales contract we were told her credit didn't qualify her for the new one....apparently they didn't run the completed credit application prior to having us sign the deal. After another full day there, she was qualified to purchase a Used Nissan Murano which was in excellent condition and she liked. Now 5 weeks after the sale she hasn't received the title nor the check for the taxes. No one will answer the phone and no one seems to have answers. The GM was so disrespectful to me when I went in the dealership to get the paperwork!!! I have been treated better at a fast food restaurant! It's been a nightmare and I will never go back!!!! read more

Unless you're buying brand new and want to be charged 5K or more over msrp do not come here. All of their used cars are badly damaged and they will sell it to you without informing you of any problems with the car. Terrible dealership. Get a Honda from anywhere else. read more

The purchase process was very easy, however two years later, we can't seem to get anyone on the phone to talk to us. No one can find the time to return calls either. Work with a dealership that will value you as a client - not just get the sale and dump you out the door. read more

There is a reason Ed Napleton Honda gets terrible reviews. Buying my CRV from them has been the worst experience in my 40 years of driving and purchasing new cars. The sales rep played buying games for 4 hours resulting in us walking out twice before a manager stepped in and asked us to come back in. The finance guy had an attitude and aggressiveness that was completely uncalled for. Our title paperwork was given to us over 30 days after purchase resulting in a late fee with DMV. They got my trade in payoff wrong resulting in me still owing money after the transaction. And the final straw was trying to contact the general manager to discuss and 2 weeks later still no response. I love my Honda but I will not purchase from Ed Napleton ever again. I have stripped my car of any mention of the Ed Napleton name because i do not recommend them to ANYONE and I am embarrassed for them by this experience. read more

I always dread the car buying experience, but I gotta say Matt Bacich changes my mind. He's knowledgeable, helpful and actually made it pleasurable read more

Good experience. Got a GMC Acadia from this location. Good sales people and professional.

I never write reviews, but feel compelled to write this one. I brought my Honda Element into this dealer for service as well as some repairs. At first they were fantastic. Very kind, very polite and helpful. Great service... then after my 600 dollars spent, come to find out they cracked my windshield. Until my second visit there was never mention of a cracked windshield including in the Honda inspection service. Before leaving, it was mentioned that it would not pass safety inspection because of the crack. At the time I assumed he had spoken of the little ding in my windshield. I later realized the giant crack from wiper blade up to the top of my windshield. It appears at some point my wipers were let down hard resulting in the crack. I called and spoke with an employee who said there was no possible way they could have done this. He spoke to onenof the managers, Kim, and took down my info. I suggested looking at the camera footage of me entering the shop and speaking with the man who walked around my car taking notes. I was told if the manager had time, they would check. Still no result. I will never e returning to this dealer and will tell every single person I know or encounter that this is what can be expected from what I thought was a great place of service.... photos attached show start of the crack directly under the wiper, the crack itself with wiper pulled away and the whole picture of the crack leading towards the top of the windshield... read more

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I was drawn in by a sale price on a used car. We went in and did the obligatory test drive. We were happy with the car. In haggling, their first move was to tell us that the price of the car was over $2000 higher than advertised due to additional fees that "had to" include. Then we haggled them back down to their original asking price. Then the "finance guy" came out and said he couldn't possibly sell it for that. In the end, we walked away though I came ready with a checkbook to buy a car. I've bough many cars in my adult life, and I haven't experienced this before. I won't be going back. read more

Worst car buying experience ever. They tried to change price after it had already been agreed. Wanted me to pay "shop fees". Also, they changed the we owe you form after I had signed it. When I pointed it out the said they didn't change it, the just crossed out what had been promised. Seems like a change to me. Also, what was promised had already been agreed to along with price. Bait and switch tactics and took way too long to complete purchase of a vehicle that had been negotiated the prior day. We had made an appointment thinking all had been settled and only paperwork needed to be filled out. Paying cash, so should have been fairly straightforward and quick. Wrong! Took almost 3 hours before we got keys to car. I will never buy another car from this place again. read more

Our sales guy Ben is the only good experience I've ever had here at Napleton. We looked at cars here when we first moved here 15 years ago and ended up driving out to west county honda to buy since the staff seemed to be all assholes here. Two years ago we stopped by just to peek at the CRV and would've walked out if Ben hadn't engaged us in conversation. He is how a business should treat people and they are damn lucky to have had him. The rest of the buying process 2 years ago sucked. And the service department seems to be all in it for what they can sell to you. Whatever the situation is they're always right....just ask them read more

I got my vehicle at ed napelton honda this week and it was a easy process! I also walked around my vehicle when it was delivered and was the first time I had a new car that was flawless and nothing owed. Robert H. and Jesse have went above and beyond to help my family get into a pilot and made sure it fits in our budget as well. Clean dealership and plenty of associates to help. I was greeted at the front when I came in which is a huge plus. read more

Do not purchase from Ed Napleton Honda! I was lured in because they had a low mileage 2017 Honda CRV EX-L listed in their certified pre-owned cars. The car was priced well. It went from a good price to a bad experience, to the worst experience I have had buying a car. I arranged a time to visit to test drive the car. They were nice and brought the car around. We drove it and, given the price, we were ready to start the purchase. They asked if I had a trade-in, and I did. They gave me a reasonably good offer on the trade-in (though they always low-ball). They came around with a handwritten document that included their internet price and my trade in value subtracted. I said, ok, let's do it. When they came back they had a formalized typed up document that included other fees that we did not including a $900+ fee for the Ed Napleton Experience a $700+ Shop and Clean Fee, a $1,665 Certification fee. Well, I said, I don't need the Ed Napleton experience because I live in St. Louis City and won't be driving out. And I said should the Shop and Clean fee (where they wash the vehicle and vacuum it, etc,) be included in the internet price. And I asked what is the Certification fee, I thought it had already been certified. They said no it had not. Why then was it on the internet as certified? They took the formal document back, increased my trade-in offer by $250, cut the Ed Napleton Experience fee and the Shop and clean fee in half. I said, OK, we are done. After all, I told them I didn't need the ed Napleton Experience and the Cleaning fee should already have been in the price. And tell me more about the Certification fee... they said the Certification Fee allows us to extend the warranty to 10 years/100K miles, bumper to bumper. We continued chatting... so they said, let's try it again... Then they came back, taking away the Ed Napleton Experience fee and the shop and clean fee, leaving the Cerfitication fee, which was repeatedly referred as necessary for the bumper to bumper warranty extension. I agree to this fee, thinking it was a part of the bumper to bumper warranty. I was buying with cash, but they wanted me to finance it, because they said it would allow them to lower the fees. (I.e. they get some sort of kick back from the banks, which out to be illegal. I said no. So, I wrote the check. Next thing I know, I am being led back to another manager who is trying to sell me another bumper to bumper warranty. I said, I thought the certification fee was necessary to do the inspection so that I can qualify for the bumper-to-bumper warranty. Another round of haggling and confusion, and they agree to give me the bumper-to-bumper warranty, and then offer me a $50K extension. By this time I should have tore up the check and left. But I stuck it out and left the dealership as it was closing. Meanwhile the car has been taken back for the car wash, and all the Shop and Clean stuff... or so I thought. Well, I left the dealership and after I got 3/4 of the way home, I noticed that the gas tank was only half full (they are close by now, and I am sick of these thieves). And the next day, I notice that they had not vaccuumed or cleaned the car at all. There was sand in the seat. So, do not ever go to this dealership... ever! read more