My usual morning can be pretty hectic between driving to 3 different schools (not including mine)…read moreat different times, crabby kids, and getting myself ready, I normally don't always have time to indulge in my morning coffee in the comfort of my own home and sometimes I like to treat myself to the deliciousness of an ice cold creamy pumpkin chai. I have been to several different drive thru coffee shops and none compare to Dutch Bro's and this is why. Service: I have never had to suffer through a bad experience there. I can almost guarantee that if you are having a bad morning and visit a Dutch Bro's location, you will leave there with a smile on your face. I'm not sure where they find their staff, but they are seriously some of the most friendliest and energetic people I have ever met. Not only are they friendly, but they are fast! Last week I was running super late and I wanted a pumpkin chai before having to sit in classes for the next 4 hours, so I took my chances anyway and arrived at Dutch with only 10 min to spare before my class. Well when I got there there I was even more nervous because there were already several cars ahead of me but of course that was not going to stop me and when I was pulling into the line the barista was jogging to my van with a smile on her face, ready to take my order. It had only taken 3 minutes from ordering to receiving my drink! Last but not least, the staff want you to love your drink and if you don't they will either remake the ordered drink to your preferred way and or make you a new drink altogether. Location: Dutch Bro's currently have shops in 7 different states and 250 locations in Oregon alone! In Albany we have 3 locations within a 3 mile radius which is very convenient because if 1 location is too busy, you can just drive no more than a mile to the next shop. I love that wherever I am in Albany, I am within a 5 min drive to a Dutch Bro's. Variety: Not in the mood for coffee? That's ok because coffee is not the only thing they offer! Aside from their 8 signature drinks, there are smoothies, infused teas and sodas, shakes, hot chocolates, kids drinks, and snacks. They even offer non dairy substitutes. Regardless of age or drink preference, I'm sure you will find a drink that you will enjoy. Oh, and don't forget about their secret menu! Taste: Out of the many coffee shops I have been too, Dutch is my absolute fave! It doesn't matter which location or who makes the drink, they are consistently delicious! By far they make the best pumpkin chai! The right amount of Oregon chai and pumpkin flavoring makes me feel as if I am in a pumpkin patch on a crisp fall morning. Price: We all know that coffee from coffee shops are not cheap but the last time I checked, they are cheaper than other big coffee chains and my favorite drink in a medium size (24oz) is less than $5! Also, they give out punch cards and after 10 drinks, your 11th is free! They also have monthly specials and sometimes offer double stamp days. Their 24oz americanos, iced or hot with flavored syrup if wanted are less than 2 bucks, so even if you could only come up with the change found in your car, you could still get a coffee that is better than the coffee made at work. So if you are looking for a coffee shop that tastes amazing, will help you stay alert and awake then start your day off right with a good cup of Dutch Bro's.

In love with this coffee shop. The service is jolly. Can have long lines so make sure to have time…read moreto get your drink. My favorite is golden eagle iced. But they have so many flavors and variety. The ambience is your typical drive through coffee shop.

We live in NC and visited Oregon recently. Decided to try Dutch Bros. And our drinks were very…read moregood. All the workers were quick and friendly, having a good time while working also. This is just a small drive thru building.

1 star was the lowest I can give, I absolutely despise this location. It is the one that is…read moreconveniently located on my way to work, but customer service is always a hit or miss. They never give me my stickers on sticker day, and when I'm the one to ask for them, the "Broistas" serve the ugliest looks. Ooh sorry! The drive through line is always long (obviously Dutch has great beverages) but employees don't enforce right of way which creates frustration when you're waiting in line for 20+ minutes and 4 cars cut the line. I would recommend going to the location closer to the Walmart, they're fast, friendly and actually seem to enjoy their job.

They keep messing up the Oder after I said it and this is the 2 time it was not that busy eitherread more

Stopped in there after a free hours of shopping at the outlets. When pulling in the line went…read morefairly quickly. The individual taking the orders in line was kind and not chatty then when we got to the window to get our drinks they made the coffee super hot and asked if we needed a second cup to make sure it didn't burn our hands. But all in all good kind service

This was a tale of woe that ended so awesome at the end for any coffee drinkers. Leaving a store I…read morepassed the 1st Dutch Bros in Lebanon thinking "I wish they didn't discontinue Blended style coffees." So i settled for something particularly less and pull into McDonalds for a mocha Frappe. "Sorry our machine is down." At that point I was like well maybe at the end of the road the last dutch bros can whip up something for me- not giving up on my coffee quite yet. Line wasn't brutal as it sometimes is and so that gave a little time for conversation with the young lady outside taking orders. I had asked when they did away with Blended styles and she looked a bit confused and explained they still had it etc. Now I mentioned the one, but this happened twice in a row as a bad coincidence (Not at this location mind you) I had gotten Iced Coffee it turned out- NOT Blended which it DOES matter if you are a coffee lover. I was prepared to try something new, and tip like I would at a restaurant for the respect of her being out in the weather doing a good job. Well, she covered that Blended Caramelizer and it was absolutely delicious as I sip it even now. I actually called, but it went to a corporate kinda recording so I'm doing this review and I hope they see it. Thank you all very much not just for that free coffee, but restoring my love for Dutch Bros knowing that the Blended style did not in fact go away. This is the coffee I love! Blended and delicious!! Happy holidays and 5 stars y'all

Cool atmosptere and cool people. GREAT yum yummy coffee, for a cool price too! I will be back…read moreagain!!

The best service with the best coffee. I am always smiling when I drive away with my hot drink!read more

Pretty sure you could tattoo the order on their heads and they'd still get it wrong!! Excruciating…read moreorder taking with an iPad in the drive thru and what appeared to be complete understanding but when it came to the actual barista following said directions might as well have sent blue prints to the Taj Mahal!! Ugh!! Terrible!!

Brooklyn and Jarrod at the drive thru was very helpful and sweet and our drinks were all very good…read more We appreciate them for making us visitors feel welcome in this small town.

absolutely horrible service, sat at the window for 5 minutes before anyone even said anything to…read moreme. they made my drink wrong twice and overall bad experience , especially from a past db worker.

Ordering ahead was easy with the Dutch App. I used my loyalty points to order a free medium…read moreAmericano and added a lemon poppyseed muffintop. 6 minutes to go time. 4 minute drive. They nailed it. Coffee was hot and muffintop was ready to go! Love the service and product here. Reliable for over 12 years now. Keep it up, DB! We see you rocking it!

I was introduced to Dutch in 2016 when I visited my brother in Eugene. When I told them it was my…read morefirst trip they comped my order! I've been a fan ever since. This location is convenient to home and those exiting I-5 heading to state government offices. The cheerful greetings from employees is a nice way to kick off your day. You can expect flavors to change with seasons and to see special flavors celebrating the holidays. I feel good supporting a business that originated in Grants Pass and employs so many local smiling faces.

First I'd like to point out that even though there is always a line at this location (for good…read morereason) the staff is very fast and efficient. I stop here most mornings on my way to work, and the staff is always friendly, there's always good energy, and the drink suggestions I've had from their staff have been delicious every time. Good music and happy employees are just an added bonus, will be returning.

I haven't ever been to a Dutch Bros before but I've heard a lot of hype about it so I decided to…read moregive it a try. This location I visited had an extremely confusing setup with 4 lines funneling into either side of the establishment for order pickup. There was an attendant on either side taking orders but when I asked if they had a menu the attendant said they didn't... not sure how a business doesn't have a menu to order from? I ordered an iced Matcha and tbh it was probably the worst one ever had. It tasted chalky and had a bad aftertaste to it. Maybe they have good coffee but won't be back for another matcha.

One of the 2 best Dutch Bros in the company!! Love the…read morepeople, manger is awesome, they get my coffee right and treat me like a good friend. If you are needing some Dutch Love, this is a great stand!!

WORST DUTCH IN SALEM…read more - the flavors are always off - drinks are watered down. - they don't fill drinks all the way - they wont serve you in order of wait time. Another car and I were waiting for 15 minutes in line. Instead of asking the next person in line for their drink, they went to a car that just showed up and then me. The person ahead had to order at the window because no one took their order the whole time we were waiting.when I asked them why they didn't go in order of who was there first, they said "that's just how it is". Day shift has cool and nice people. Evening is the worst. Your drink will most likely be wrong.

Walked in, instantly greeted with hellos and smiles. The drive up window was 10 cars deep, walking…read morein was a great choice. In and out in 5 minutes. Restrooms available just ask for the key. Comfortable large lounging seats available plus table and chairs. Ordered the cocomo blended, it was delicious blended perfectly without chunks of ice.

First time visiting Dutch Bros ever! Was greeted by IVONE ( I think that's how you spell his name)…read morehe took our order and was so helpful seeing it was our first time. He also let us that whatever we want on the menu he can customize it to our needs and desires. At the window was Alexis (sweetest human) very cheerful and nice! If you're looking for amazing service and fast service, come to this location. Oh, plus the drinks were amazing! I will be visiting more local Dutch Bros based off the service alone!