I've been using this shop for years and Jin now that has taken over is doing a great job with the…read moreshop. He is very professional, kind and courtesy. Their repairs are super great and the work is done in great time. Listen, whom ever give this place a bad review has issues and Is a complainer. Thanks Jin! Vic S.

I returned for the second time since I was very satisfied with my first experience as a customer…read more The owner and staff did not fail based on my expectations. You're the best guys. You're very trustworthy. Keep up the good work.

Very trustworthy business! Excellent work all the time. It's great to find an auto repair shop…read morethat strives to be honest and deliver quality results. I highly recommend George's Garage!

Brought my Tucson to replace Clutch actuator. My Tucson was drivable. After replacing actuator the…read morevehicle wasn't drivable any more. My vehicle was in the shop for 5 month. Long story short. I requested to put back the old part. The old part was damage so it couldn't be put back. George told me that in order for the actuator to work it has to be reprogrammed and that he didn't have the program. He stated to me that it will be cheaper to replace the transmission. I stated to George that the transmission wasn't the problem. I decided to take my vehicle to anther shop. The other shop took just approximately 2 hours to fix the problem. I gave 2 stars because George was very respectful.

I called in for a used car inspection. Ask for cash quote - he said 70, and needs 2-3 hr notice…read morebefore coming. Price wasn't spectacular (this was quoted in 3 diff shops in Paramus) but this was closest to dealership, so I agree. I call next day at 10 AM to if I can come at 1, and he says come now. I go with the used car. First thing - no "hi" or nothing. OK, no biggie, anyone can have a bad day. He (appeared to be owner/manager) lifts the car WITHOUT asking me ANYTHING - didnt' even confirm if I was the guy who made the call... and starts doing something. His just looks at stuff w/flash light.. and that's it. I've been to other used car inspection places and i can see them connecting their digital diagnostics tool to the car. This time? NOTHING. He just looks.. and that's it. Then I get a PIECE of paper w/scribbles on it. Can barely make out what it says. He does speak to me about what the issues are but there's NO report whatsoever - no measurements, no readings, no nothing. I needed this report to negotiate with the seller. He won't give it. Worst - he starts getting MAD and starts screaming that I'm asking "too much".. and that i'm bothering him in his busy time, when there was NO OTHER CAR at the time except mine. I keep asking for something more detailed since i'm getting it from a dealer and it's gonna be looked by pros. He tells me to pay additional $150/hr and will give me formal report. Worst part - he is screaming and pestered at 11 AM in the morning on a WEEKDAY. The dealership's sales employee was with me .. and he even screams at this poor guy - for WHAT? I never asked him to talk to the dealer's sale guy. He's mad b/c im asking him to give me more detailed report? All in all, TERRIBLE experience. I've done 3 used car inspections the past month - and by FAR, this was the WORST. Will NEVER EVER go here again. I question all the reviews on this shop.

My repair was an "emergency" and the guys here took care of me without hesitation. Excellent…read moreservice and affordable. I highly recommend.

I had a great experience here. The team is honest, diligent, and truly cares about their work. They…read morekept me updated throughout the whole process with excellent communication, and most importantly, they delivered the car right on schedule as promised. It's hard to find a trustworthy mechanic these days, but this place is definitely it.

fixed the water pump for my prius at a very reasonable price. Much more affordable than the dealer,…read morewho charged $2,000. Do recommend.

We had a great experience with Ramirez and Sons. Our car was serviced quickly and expertly and…read moretheir prices are extremely fair. We will definitely be bringing our car here for any of our future needs. Thanks so much for taking such good care of us!

This was by far the worst customer service experience I have ever had. Called them to get a quote…read morefor the work I knew I needed done on my car and was told that it couldn't happen over the phone, but that I had to come down in person. A little strange but ok whatever. Came down and was given a quote, upon leaving realized a service I was going to need wasn't listed so I went back in and they provided me with an updated quote. The part I needed was a specialty part so they told me I would need to come and pay a "deposit" for the part before they ordered. I agreed to that, within 6 days of the date I was given the quote I went to pay the deposit, magically the amount of the part went up by almost $200. I needed the work done so I paid it but noted it as the first red flag. They informed me that the part should arrive by Wednesday (3 business days) which was fine. Wednesday came and when they did not call I called for an update and the part hadn't arrived. Called them the following day and they advised they received the part but it was missing a key piece, that it was being expedited and should arrive the next day. Called the next day (because why would they communicate with their customers) for them to tell me that there was a delay and that it wasn't going to be delivered until the following Wednesday (so a week after the original date I was given.) I immediately was irritated and asked to speak to a manager; I was inquiring as to how that was good customer service and asked that at the very least they honor the original quote that they gave me. I was irritated but was never yelling or cursing at anyone; I kept it very respectful. The "manager" proceeded to tell me that if they honored the original quote they would lose money and they are a business and that's not going to work for them. I was also told that no one "twisted my arm" to pay the additional $200. Twisted my arm huh, never experienced worst customer service in my life. I got the work done with them for no other reason that I was already in $1,000 for parts but please don't go here unless you want to be verbally abused and mistreated.

This location/company lost my trust. I got a nail in my…read moretire and because it was located "near the curve", I was told by Eric I needed a new tire. I have a jeep wrangler so they used my spare tire on the back. I told them beforehand that although the nail was there, I never recieved notification on my dashboard. They also informed me that they were unable to patch/plug it in. they were experts/truly experienced, they would've tested the tire for Air, but instead they swapped out my spare with the "nailed tire" and told me I needed to pay over $300 for a new tire. Andre did the swapping. I just so happened to be passing by another tire shop in the area and they told me that the nail didn't penetrate the tire and that a new tire wasn't necessary at all. They also informed me that had mavis tested the tire, I would've saved time ...and money. Mavis just wanted to make a quick hick instead of retaining a loyal customer. Hate scammers A manager called me today at exactly 2:21 pm and apologized after hearing that happened. Total scammers here !

The worst location of Mavis that I have ever been . Front…read moredesk guy was completely disrespectful and won't even consider listening to what I was saying. I always did my services in another Mavis location and they always worked with insurances for tires and this guy was just No we dont , No I can't talk to no one . All I asked was to confirm with my insurance that the tires need replacement because the insurance need the confirmation from a tire shop .

Got called to do a recall, and was happy to make an appointment quickly within the week. They said…read morea courtesy shuttle would take me back to Ridgewood. Day of, that was not true at all. The service writer was apologetic but also, don't say you will if you won't! Was told all of it would be covered for the airbag recall. Come to find out that the new sensors, in addition to another service I added, brought my total to over $200 with $55 in labor for filter changes. There is a possibility that a demographic may not be aware, but filter changes take virtually zero time at all. I understand that the technician needs to be paid (between my parents and myself, we have over 40 years combined dealership experience in the Midwest), but I did walk away feeling baited. I always try to get dealer work done, but I'm not naive. I will be calling in the next week to discuss my complaints with the service manager, especially considering they called me to arrange the appointment.

I had a great experience at Glenn Toyota, thanks to Carlos, the assistant manager. He was…read moreprofessional, attentive, and made sure everything was handled smoothly from start to finish. The service team was efficient, and communication was clear throughout the process. I'd definitely recommend this service center to friends and family for their reliability and excellent customer care. Shout out to Paul and the Glen Toyota family!

I brought my car to Venice Auto Body to inquire about a slightly out of alignment passenger side…read morefront bumper. Peter looked at my car, said it was not a major repair and told me to bring it back Saturday morning. I did and they fixed it at a very reasonable cost. It was a pleasure dealing with everyone at Venice - polite, friendly and knowledgeable. If you need to have your car repaired I would suggest that you drive it to Venice. I think you will like their response.

Dominic and Peter are great owners and the woek done in their shop is excellent!…read moreThey care about the custome experience and do everything needed to make the car like the damage never happened.