The first time that I came here I was very satisfied. However, ever since then the personnel have been slightly cordial, but most are somewhat hostile. For context, we are a family of 6, so our order is normally larger than most. I thought that your company liked taking orders and making money, but if this continues I will take my business elsewhere. This falls directly on management's shoulders. Having worked in the restaurant industry for many years, I understand that there are days when taking orders can feel arduous. However, you are always supposed to work in a professional capacity. read more

Drive-thru bagels? Yes please! There are so many flavors... bagel sandwiches, too... and today, I noticed chai tea on the menu board. Well, well... I'll add that to my order, next time. This Einstein's is on busy SR 60/Brandon Boulevard-right in front of Babe's Pizza. And it's totally worth braving the morning rush chaos to get there. Yes, it's a little tight, making the turns around the building-and the line can get long. But my goodness-the energy from the staff... and the freshness of these bagels... good morning! I could easily make this a weekly habit... especially now that I've discovered the maple French toast bagel. I had it toasted with butter... and have been singing about it ever since. It had just the right amount of sweetness-and, as usual there-the perfect combo of crunchy/chewy. We all know I'll be back. Anytime I can drive off with hot, buttered bagels without getting out of the car, I'm delighted. (the little things mean so much!) read more

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Loved Einstein, I was a weekly regular. Do NOT order on any mobile delivery app. The last several times I've ordered, the quality is giving "I hate my job and the customers". Smashed bagels, so much smear that it comes out of the wrapper all over the inside of the bag. Things that can only be viewed as intentional. The drive-through is wonderful, just don't order anything for delivery. Consistency is key. I hope something changes. read more

Visited Einstein Bagels and picked up six bagels for breakfast -- everything was fresh and delicious! The customer service was fantastic, quick and friendly. Great quality products, and the dining area was spotless. Highly recommend! read more

Sooooooo, this bagel shop. It's funny how I didn't read the reviews before but they are now stating some of my concerns. We came into town for a very special event. We didn't want to go there hungry. Originally we opted for Brandon Bagels but they were not on ubereats. Funny enough they have 4 and a half stars now that I've checked. But back to this review. The options are 1. type of bagels 2. toasted or not toasted 3. Sides: chips or not. No other options. Less shmear or no shmear, more onions or no onions. We ordered TOASTED onion bagels with Lox. The bagel arrived like it just literally came out of the fridge. That's how cold the sandwich was. And can I say messy? The sandwich didn't eat well. The purple (red) onions were cut ridiculously big. The bagel was tough. It was just messy. I don't understand the toast thing. If it is toasted, why is the bagel cold? read more

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These are not real bagels. They are proofed and then nuked for sandwiches, with no texture or flavor. In a word, shit. Add that to dimwit employees and high prices and this is a huge loser. read more

Friendly, clean establishment however my cranberry bagel tasted more like an onion bagel. Please improve your display so that way your fruit bagels don't taste and smell like the onion and garlic bagels. Thank you. read more

Did not feel welcomed at all. The service here was absolutely rude and not to just me to everybody. At first I thought the person in front of me maybe did something to the cashier to upset her in a way that she was just raising her tone...nope when It was my turn she was still being rude telling me not to order until she said she when before I could even say a single word! Also told me that she's not scanning anything after asking if I could scan for my rewards. So I got my drinks and waited for my food. My food got out at the pick up area which was fine but when I asked for a manager they said he was really backed up and told me that he would address my concerns to him. That was it... even though the food was okay just a slight bit messy with the amount of cream cheese on each bagel the service...... I rather go somewhere else. read more

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I always get pretty good service here. They are often quick and efficient. I don't have any complaints about this particular location. They can get pretty busy at times but that just means they have good food, give them some grace when they get busy. I love their Lox bagels but definitely get it toasted. read more

5 employees behind the counter working. I am the only person in line and there are two cars in the drive through. So staffed and not busy. I waited for over 8 minutes before someone finally comes up and asks if I've ordered yet. Also the soda machine's ice machine doesn't work and the soda was completely flat. Too bad because the food is good. read more

I go here pretty often & never had a problem until today. I ordered a large drink via mobile app to be picked up through drive thru. When I picked up my order I was given a small drink. I didn't realize until I drove away so I parked & went inside. When I brought it to their attention their solution was to give me another small drink... I can understand the logic behind this but proper customer service & standard practice is to give the customer the CORRECT order when the error is brought to attention. Not give them a second incorrect order. I was already late as is & I chose not to argue with ignorance so I just took the second incorrect drink & left. But pretty irritated with this experience overall read more

this place can get packed pretty easy but it's that good. The service is on point and the food is hot and delicious. I would definitely recommend this place. read more

Brian from this location was very rude. Said he did not have time to help me with a catering order over the phone because they had too many orders. I could not place a future order online and he told me I was wrong. I tried to explain and he immediately shut me down and said he was too busy to help. He was irritated with me and turned business away. Will not be ordering from here in the future. read more

Literally what is this. Undercooked bacon for a pregnant woman is not the vibe and there was no tomato or tomato cream cheese and it was freezing cold and soggy. 0/10, not made with love. read more

Einstein Bros. Bagels - Bacon Bacon, Avocado, & Tomato Egg White Sandwich - Bagels Near Me - Brandon, Florida

Love this location so much. They messed up my order, but I came back the next day and the manager Mo - I believe was so kind and took care of my sandwich to make up for it. Cute in the inside, definitely a coffee shop feel. Also both sandwiches were delicious read more

Yummy bagels! Always love an everything bagel w a chive shmear from Einsteins! Great selection of bagel sandwiches for breakfast and lunch!

I have had bagels from this place twice. I had bagels with lox my bagel wasn't toasted. We had someone pass away very dear to us someone made a breakfast run. It was this place again untoasted bagels. Do they toast them here. I know lox is cold but I need the bagel toasted. I am not going back here. read more

Einstein Bros. Bagels - Drive thru - Bagels Near Me - Brandon, Florida

This place was pretty good. I had the Farmhouse Sandwich. The country pepper smear went well with the sandwich. I would highly recommend this place. Just make sure to come when it's not busy. They tend to stay busy often. read more

Einstein Bros. Bagels - Farmhouse Egg Breakfast Sandwich - Bagels Near Me - Brandon, Florida

They've hired the most incompetent human beings to work there. I just went there to get some breakfast not feeling well and then they messed up and miss my order completely after I order ahead no accountability taken. Einstein higher more confident people. You've lost me as a customer for life. read more

Super slow service just to place an order inside. There are only four people ahead of me and it took 25 minutes to reach the cashier. Why do people wait until they are standing in front of the cashier to look at the menu and decide what they want??? That's just stupid and selfish especially when there is a long line behind you! read more

Einstein Bros. Bagels - Bagels Near Me - Brandon, Florida

Gabriel the manager was extremely RUDE!! Thought we couldn't hear his snide remarks. The cashier couldn't take our order correctly. I'll be reporting Gabriel to the corporate offices!!! read more

The best place to eat breakfast and lunch is here. Love this place, I live in Spring Hill and I come down to eat here read more

When you come inside you cannot just order 1 bagel at best you are walking out with 1/2 to a whole dozen. For breakfast the bagel sandwiches are so good. My favoriite right now os the bacon and spinach bagel with 1 egg. The roasted tomatoe sauce they put in it gives this breakfast bagel sandwich a pizza like flavor. Not too strong but makes it great for early or mid day breakfast. Einsten Bagles is definitely a better option for a quick go through the car line stop. read more

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Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, Feh, Feh, feh, 1000 times feh. On the menu was two eggs, two bagels with nova, water, French vanilla coffee and what supposed to be hashbrowns Eggs or only serve one way which was sunny side with the broken yolk, the bagels they mixed everything up but it wasn't that horrible all the bagels weren't that great. The hashbrowns appeared to be somebody's leftover potatoes at the grid by the hand made it into a ball and smooshed it. Appear to be some type of a cheddar cheese in there as well. I've been to a few other Einstein bagel places and this one was the absolute worst I've ever been in. My fiancé echoes my statement as well. This place definitely puts the feh in bagels read more

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Breakfast worth checking out. Einstein Bros is a fast food casual bagel/coffee place that has tons of options. They have so many bagels to choose from you may experience option paralysis. They also have a nice selection of spreads or "Shmear" which add to the array of choices. Their drink menu includes Macchiatos, cold brew, teas, smoothies, and fruit juices. I ordered a cold brew black which was pretty good along with an everything bagel and avocado spread. My bagel was a solid cut above what you would expect from other restaurants in this same class. They also had hot brunchy sandwiches that looked pretty good as well. The service was quick and the staff was very helpful welcoming. The inside has a coffee shop vibe and seems like the kind of place that would be comfortable to sit inside and hang out for a while. The best part was this place wasn't super slammed with people either. All in all the food and cold brew were very enjoyable. I would definitely come back and recommend this place over Starbucks, DD, or Panera. read more

Einstein Bros. Bagels - Avo Everything Bagel w/ Cold Brew. - Bagels Near Me - Brandon, Florida

The girl with short hair and a purple highlight was rude and unprofessional. Disappointing experience at Einstein Bros. Bagels in Brandon.

I come here to have breakfast once every few months while waiting for my car's oil change/repair to be done. I had the chorizo sunrise last time I was here, with some coffee. The price was a little on the pricier side for the food, but not too much. I have to give them props on the food, the order was flavorful and spicy just as I want chorizo to be. The coffee was nothing special but good enough for the caffeine fix I needed. The place was not too busy when I was there, there were a number of free tables and a few groups of people having breakfast. The lady who took my order was nice, but there was another staff member who reached over my table and grabbed the empty tray after I was done, no words or eye contact, just like how one would clear out a table without a person sitting there. I was using my laptop then while finishing my coffee and it's not a very pleasant surprise when someone suddenly grabs the empty tray next to you then leaves. read more

The person who took our order in the drive thru was really rude and both sandwiches came out wrong. The sandwiches do taste good but they really need to hire better employees read more

What is the point of ordering on the app ahead of time if you still have to wait 30 minutes for your order once you're there. We come in most weekends and order a couple sandwiches, my wife usually orders the drinks. We stood there watching order after order going out the drive thru and across the counter for walk-ins. Had to complain to manager, him looking for our receipt. Finally got our order and barely warm, like not much above room temperature. Spend $20 for a breakfast and after 30 minutes comes out barely warm. This is not acceptable. Not at all acceptable. Save your money and go somewhere else. read more

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Don't bother with the app. Today I went through the drive through coffee and baffle. The app said I can get a free coffee but when she scanned it she took my points for the bagel and charged me for the coffee. My husband was mad and said never going there again. Brandon bangles is much better priced and no false gimmicks. read more

Extremely terrible experience this morning with the general manager, Gabe Reyes. They got the order wrong. I decided to cancel the order after waiting 22 minutes as a walk-in (not drive-thru customer). Even though I paid with my Chase credit card, manager returned cash to me which was 70 cents short of the full $11 I was owed. Manager said they don't refund the tax! Which is incorrect! He finally literally threw a $10 and a $1 bill at me! Very unpleasant, dismissive, aggressive, words, actions, and behavior from a manager! I will never return! Ever! read more

Claudia & Kristen are so sweet and helped me with my order. They provided fast service with a great attitude. read more

Einstein Bros. Bagels - Bagels Near Me - Brandon, Florida

Came for breakfast today. Amazing! The moment I walked in I felt welcomed. The young man at the counter helped me through the menu, he was kind and patience. I had the sunrise breakfast sandwich, it was delicious and filling. The establishment is clean and comfortable and the music was at a reasonable volume. I will be back. My new spot! read more

+3 stars for the taste and quality of the food but -2 for the disgusting lack of cleanliness throughout the restaurant. Garbage on the floor, sticky seats and tables, just nastiness everywhere. Got our food and got out of there. read more

GET APPLE PAY!!! It's 2021 - you'll allow me to pay through the app with Apple Pay but you don't accept it in stores??? Get up to date. No longer going here until you realize the security benefits of Apple Pay in-store as well. I hate businesses that cannot only see trends but are actually behind. read more

I've always loved this place for coffee and breakfast bagel! Unfortunately my experience today wasn't good. The young lady who took my order was very pleasant and so was the young man who gave me my orders. However, the older tall gentleman behind the counter with glasses (possibly Expo) was not very polite and made me feel I was a bother. My bagel sandwich was not cut through, the entire bottom bagel was not cut. With egg avocado and more on it I needed it cut through so I could hold it without falling apart. I said excuse me can you cut this all the way through. He grabbed my sandwich slammed it on the counter and smashed it down aggressive to cut it. Gave it back to me a complete mess and turned around. He never even spoke one word but I would have been better off tearing it apart myself because the sandwich was now a mess from him. He may have been a manager too and I surely hope not. That is not a good example! read more

Located on the town's main drag, this is a smaller store but it does offer all the varieties that a larger store might! Though they were flooded with customers, the employees rapidly took our orders and didn't miss a beat. As with most of the other Einstein's I've been to, everything was as clean as a whistle. read more

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I do enjoy the egg white asparagus on the bagel thin. This place is friendly, and gets super crowded. I'm not really a fan of their coffee, but happy they offer tea. read more

Einstein Bros. Bagels - Egg white asparagus - Bagels Near Me - Brandon, Florida

met with a friend here this morning. ordered a cinnamon bagel and small black coffee. was asked what kind of cinnamon bagel. then he said is that all and I replied yes. was handed a bagel a no coffee I asked about me coffee and he replied very nastily that he asked me if that was all and said yes. so he threw a small empty cup on the counter and walked away. I asked the girl that was then taking my payment if the manager was there. she said he was the manager. I told he noted how nasty he was and gave the bagel back and cancelled my payment. we will not be going back. it certainly started my day off badly! read more

Tasty food for when you are craving a fresh bagel, just make sure to double check your order--especially if you customize any part of your purchase. I was disappointed because my order lacked all of the customization I requested and paid for (extra arugula, add avocado) and, of course, I only noticed after arriving home. Still tasty as-is, but disappointing because it was my first time eating there in years! I expect to be able to customize my order wherever I eat to-go.. It's a good habit to check one's food before driving off because this is to be expected in any drive-thru, despite the inconvenience and annoyance it sometimes causes drive-thru employees. read more

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