I used to enjoy visiting Einstein, Bagels for breakfast. I feel like the food has gone a bit downhill in my opinion. I'm not sure if it's the quality of the ingredients or the prep or both. I also feel like they should expand their options a bit when it comes to their coffees. The service was good and the restaurant was clean. My opinion is that it is just an Okay place to eat, but it will probably never be my first choice. read more

Einstein Bros. Bagels - Ice coffee - Bagels Near Me - Naples, Florida

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Great breakfast from my local store! Team members are friendly and helpful. Coffee taste amazing, I'm definitely coming back! read more

I stopped in 3 days ago. I stopped buying their bagels years ago, but I stopped in to buy their cream cheese. Cream cheese flavors have gone downhill. However the service was atrocious . I'm done with this place read more

10am. Out of most bagels including the one for the hash browns sammy I wanted. I asked if they were making more and gm said no.. even tho open til 3pm. Then they had a sign up on register for coffee and Sammy for $8. So we decided to get that and he said no. We weren't able to get that because the promotion doesnt start till following day. Why not put up at end of day then. No thx u.. Brooklyn bagels so much better and will get my biz from now on. read more

This place lives up to its horrible reviews. I really don't know how they are still in business. They have plenty of employees who are all very busy but the bagels come out slow and cold. Truly the worst food quality and slowest service ever. Literally don't bother going here. Go the extra mile to Brooklyn Dough and wait for a good bagel. read more

I've been eating there for years now, and some of these low star review are TOTAL BS!! Service is polite and prompt! Always Fresh, I can call in a DOZ. order, its packaged in a Professional box with Cream Cheese. THey Slice orders for you if you want so you don't have to when you get home. THey also will make a wide offering of Bagel Sandwiches, cooked or cold. ANd the variety of Bagels is mind boggling! NAples being a Seasonal destination, as well, THe OUT OF TOWNERS "SNOWBIRDS that trash this place are full of S**T! Go to Lauderdale or Miami, we don't need your nasty selves screwing up the Naples Paradise! read more

Hot coffee and a properly toasted bagel. Too much to ask at this Einstein. What happened? Crazy to think if you go the Einstein south of the mall your chances of getting a hot cup of coffee are very slim! Team members chatting it up while coffee is stale and cold... it's amazing! And this isn't a one off... happens all the time! Need better oversight, management is lacking and in need of replacement! read more

Good old school Einstein bagel restaurant. Extremely friendly employees. Wonderful selection of bagels. Always get the egg, cheese in a cheesy hashbrowns bagel. The spinach biayls is always good too. The Asiago bagel I get too. Plenty of parking. Great location off of 41 in Lake Park. Dark, old restaurant, but open and cozy at the same time. Some outdoor seating on 41. Lots of indoor seating. Old school kinda place. read more

EPIC FAIL on all accounts. A Breakfast place only has to have 3 things going for it: provide good hot coffee, fulfill orders correctly and have cordial and friendly service. Coffee temperature was lukewarm (two days in a row); attention to detail is non existent. Ordered a bacon, cheddar and egg sandwich -- no cheddar. That is no cheese. They had to redo it. They had to re do it twice. Also - your app sucks! No way to customize your order? What version of your app are you on -- negative beta? Management: please retrain your workers. read more

The food is good. However when you use a card at checkout you are forced to leave a tip of at least $1. There aren't any waiters or waitresses there. This trend of tipping people for doing their job has gotten out of control. read more

Best bagels and coffee. Service always great. I always go to Einstein Bagels, even when I travel I always try to find one near me.

A delicious chorizo sunrise bagel sausage sandwich delicious! my refill cup saved me a buck on coffee. a very good , very prompt breakfast, everybody was very efficient and pleasant! I'll come back again after enjoying another sunrise in the bay. Can do-ATTITUDE, Enjoying the journey and living with #GRANTITUDE #sunrisesinparadise read more

Einstein Bros. Bagels - Bagels Near Me - Naples, Florida

Come on...open up the seating area. Every other establishment in Naples has been open for business for months. Instead, this place has all seating roped off and also has signs indicating that they are short staffed. This used to be the place we visited multiple times every week for breakfast and/or lunch. Now, they only do take out. The building is decaying and has not been maintained. Light bulbs are out, it is not clean, paint is peeling, landscaping is dead, and obviously it is facing its last days. This is unfortunate because it does't have to be this way if they would simply open fully, allow customers to sit at the tables, hire a few people, and clean up the place. read more

Everytime we visit the us this is our no. 1 location for breakfast! No matter where in the country, we're never disappointed with the food. Also the Vanilla Hazelnut coffee is among the best coffees I've ever tried! I would only recommend to maybe bring something new to the menu. It's no small point and if I could I would only remove half a star, but still... a bit variation would be good. But I'm still recommending it above many other places! read more

Been there twice, recently, and not happy with salmon portions on the Lox and Bagel Unless you raise the price and give the normal portion, the name needs to be changed to: Bagel and Hint of Lox Not happy. ....and do you all wipe down the tables with any regularity? read more

Went in here yesterday for some bagels and a sandwich. They had lots of bagels on a Saturday around noon. The staff was decent and cleaning the place well. We ordered poppy seed and pumpernickel bagels and both were delicious. We also ordered a breakfast sandwich which was far too spicy/greasy because of the cheese and sausage. Not something good for your stomach that early in , in my opinion. Place is nice inside with lots of tables and a self serve soda machine. read more

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Don't worry about Covid the lox nearly sent me to the hospital. Had a hankering for an everything bagel with lox for a while: was driving NB on 41 in N Naples and stopped here. I usually don't get capers on my sliced nova as I think they are used to cover up lack of freshness; but they do complement the taste. I downed the open faced sandwich with a decent coffee. About an hour later stomach cramps started; which got worse and worse through the afternoon and evening. I had plans for the evening that had to be cancelled. I tried to call several times and got an obnoxious pretentious message that the team was too busy providing excellent service. Of course they threw in the Covid crutch. Restaurants have dealt more sickness through food poison than anything else. If perhaps they had answered the phone I'd not have to put this dire warning. read more

Einstein Bros. Bagels - Beware of the Sliced Nova Lox only thing Inate before a night of painful sickness - Bagels Near Me - Naples, Florida

Save your money and go to a local bagel place. Thought I was getting quality food but got plastic tasting bacon. Bacon should have a crunch to it, not a gum chewing feeling. Bagel tasted undercooked and cheese was cold on a hot sandwich. All around a poor first time and won't be back again. read more

Slow service, dingy interior, no one has cleaned the outside sitting area in weeks. Gave us our food then drinks 7 minutes later. Smoothie came with a paper straw too small to actually drink the smoothie. Bagels were cut by a three year old and WAY too much cream cheese-like, there was no place to hold the bagel without getting cheese all over you. read more

During my vacation in Naples, I stopped by this establishment and ordered a Texas brisket sandwich on a sesame bagel. The picture on the wall had this beautiful pieces of bacon with brisket. What I got was a soggy bagel with government cheese and ground meat. So far off from what it is supposed to be. Einstein bagels has joined the deceptive practices of many fast food establishments. read more

What ever happened to the manager you used to have for years and the girl with the 2 colors of hair.... They were magnificent!!!!! They are gone and the people suck. It took 2 tries to get me a sandwich that i threw out because it was so burnt ash was coming off it and it was made with egg after i said no egg. I asked for an espresso shot and he even double checked what I wanted then handed me a milk froth filled drink.... Wtf!!!! How is that an espresso shot.... What you order is apparently only a suggestion now and they give u what ever they want and the worst service ever! Get ALL new staff. Literally an hour wait for 3 bagels and a coffee and not even 15 people in the place. Its a shit storm of stupid up in there read more

Food is not bad, however while waiting for my food the young lady prepping another order used her fingers to pull the breading out of the bagel after slicing it. I was horrified to see her stick it in her mouth and eat it then she dug back into the bagel again for more. I pity the poor old man that accepted that bagel. Where is the health department when sorely needed? read more

I love Einstein bagels. Our first visit to this store. Great service, good tasting bagels and coffee. Great start to our day.

Went to Brooklyn Dough with a Hole and they were out of bagels at 11:15 when they close at 1pm. How disappointing!! I ended up here and glad I did. The bagels were fresh and delicious. Great atmosphere and friendly employees. Thank you! read more

Terrible service. No honey no cinnamon. When asking for they looked at me like i was weirdo. Glad they got my toasted bagel right with quickness. Looks like i will be dropping out if the Einstein Smear App. No more emails for me. And to top it off paper towels were absent but a roll left in baby wipe station. read more

Einstein Bros. Bagels - Bagels Near Me - Naples, Florida

We were here yesterday. Clean restaurant. The employee who took our order was so friendly and positive. A huge contrast to another location in Naples. Our bagels were great. It was a wonderful experience. We will return! read more

Hash browns aren't edible . Very hard and undercooked. Thoroughly disappointing to bite into hard potatoes

This place a good for a quick breakfast and has a decent selection for bagels. I always get the egg, mushroom and Swiss thintastic bagel and it doesn't cease to disappoint. Doesn't necessarily compare to the bagels I've had growing up in New York, but still a viable option for a quick fix. Definitely keep coming back for more. read more

Einstein Bros. Bagels - Spinach, mushroom and Swiss on a thin whole wheat bagel! - Bagels Near Me - Naples, Florida

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SO GROSS!! I was there 7/9/18 at 1pm and the guy behind the counter was handling money with a glove on then went right back to handling food with the same glove. Heres a tip Einstein, the glove is to protect the customers food from gross things and is to be changed often. Thankfully I didnt order yet and was able to walk out. read more

the bagels are pretty good.... but i guess i need to get there earlier than lunch time for a good assortment of the bagels...as they seem to be running out when i come in at lunch time... read more

Poor service. Out of everything we ordered. Not told they were out, just omitted from the order. No explanations, just "we were out". Mgr. Offered no solution other than he offered extra ice to put in the regular coffee they served us as "decaf". Our plan is Never to return. read more

Einstein Bros. Bagels - Avoid this dud at all costs if you expect what you pay for or appreciate customer service. None of either to be found here. - Bagels Near Me - Naples, Florida

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An average Einstein's. One of a few quick early breakfast places in Naples, but if the line is long with elder folks, you're in for a wait to order. Lost a star for the vacuum charging in the dining room (you must have an outlet somewhere in the back or the manager's office...) and the paper towel roll just sitting on the baby changing station (as first reported in another review over 2 weeks ago...). read more

no gloves on servers. place their hands i side the cup when handing cups to you. self serve coffee! cdc guidelines are not followed. shut this down. read more

Staff lacked customer service skills. No good morning, please, thank you... nada. An elderly man asked the girl at the counter if they were all out of coffee three times while she ignored him. She finally said I have to make some without ever making eye contact or apologizing for the wait. No creamer, no music playing; and, every employee seemed in a funk. Miserable environment to start your weekend off with. Will stick to North Naples location from here on out. read more

Fresh, delicious food and coffee. From a simple turkey sandwich on a bagel, to something more, just a great place for breakfast or lunch!

Omg, it's a bagel place. Naples is sooo snooty. My wife got one the breakfast sandwiches and it was delicious. I got a pepper bagel with turkey and baked. Just a little heat. It was good. Yea. Mostly kids working but they were nice and attentive. Under twenty out the door. Great fun. Will do again read more

If I go here for lunch, they are usually never slammed. Pretty clean and a nice floor plan. Their coffee is excellent. Their bagels and bagel sandwiches are above-average but nothing to write home about. My only criticism is the chain tries to evolve and switch things up too much- sometimes I just want to order the same bagel/bagel sandwich nine months apart without it being discontinued or altered. For example, I really enjoyed their ciabatta bread and now they no longer have it. read more

the manger keeps giving me the deaths looks every time i come in to the restaurant And I won't be going back there again

Everything is out of bagel and No bagel at 11:25am.. Wasted my time and poor service too. There was not many people but still no bagel in the basket! Lazy service. read more

Ordered and paid four bagels for breakfast with family. Got 3. Asked for the fourth and it was a drama in the place. They started telling me I was mistaken... They need to get their act together and train their staff. read more