I brought in my Lelit Bianca V3 with a cracked valve. Had great service and fast turn around and I'm happy to have my machine back working. I will most certainly be using service again for any of my machines. read more

Super nice person. He doesn't do residential but took a little time to answer my questions anyway.

Is there a 5.5? Allow me to join the perfect 5 club to say EJ Services did such pro work on my Expobar Office my espresso tastes better than it EVER did before! Finally found the person who knows espresso machines, and my good luck, Expobars! read more

Jim repaired my Quick Mill Vertano 2B Evo when its vacuum relief valve seized up due to hard water scaling. He replaced valve, descaled everything, and rebuilt the machine. I had not noticed just how much the performance of my machine had degraded over the past eight years. It is working better today, than it did than it did before the valve seized. Unlike most repair places I found here, he does work on home machines. He is also fast. The machine was ready in less than a week. Highly recommend read more

Jim repaired my 2013 Salvatore automatic in just a couple of days. I didn't realize it at the time but he had repaired my La Riviera over 20 years ago. Great job at a reasonable price. read more

Jim is a stand-up, down to earth guy who really knows his stuff when it comes down to espresso machines. I had a problem with a E61 group head machine and asked if Jim would be willing to take a look and troubleshoot. His communication (email, text and phone call) was rapid and clear. After drop off he quickly diagnosed the problem (a faulty boiler element) and gave me a competitive quote for replacement. He also gave me his honest opinion about the pros / cons of replacing the element given the age of the machine. I really appreciated his straightforward and honest advice. Ultimately, I chose not to repair the machine but would highly recommend EJ Services. I would have no hesitation to take any coffee equipment back to Jim for service and repair work. Thanks Jim and all the best! read more

We unpacked our Elekra after five years in storage, and, unsurprisingly, it didn't work. The hubs and I started poking around online for a reputable repairman, and, luckily, we found Jim. The communication with Jim was via email and fairly informal. We were told to drop off the machine at his place in Palo Alto at the end of the week. Pick-up was the week following. From what I understand, Jim works almost exclusively on commercial machines, but squeezes in, at least, one home machine per week. At pick-up, the hubs was told what the problem with the machine had been, and, should there be a like problem, how to 'repair'/'reset' the machine ourselves. We did, indeed, need to do just that a few days after having the Elekra back in house. It was no fuss. Repair cost: 150.00 and very much worth it. read more

EJ Services - -back up and running! - Appliances & Repair Near Me

Jim came to the rescue again. Our Elektra MCL and Rancilio Sylvia, developed leaks. Jim fixed them in no time and they are as good as new. Jim is highly recommended and it is always a pleasure to meet Jim. read more

Jim repaired my QM67 within just a couple days. He gave me detailed descriptions of the issues he diagnosed and repaired them in no time. Throughout the process, he was kind, flexible, and clearly very knowledgeable. I highly recommend Jim for anyone who values their espresso machine! read more

These guys do great work. They resuscitated an old Vibiemme machine for me. Fast and they have great coffee, too. read more

I recommend Jim to anyone who has a quality machine and wants it to last a long time and run well. He responded fast and clearly to my text message and then my follow up emails. Price estimate was straight forward and it only took him a couple days to do the work even during the holiday rush. read more

EJ Services - First shot pulled after getting my rebuilt La Pavoni lever machine back from Jim. Perfect! - Appliances & Repair Near Me

Jim had my Bezzera Matica repaired in two days. He emailed me the diagnosis with attached photos of the compromised parts. It's a good day when you find someone with skill and integrity. The drive up the coast was beautiful and much easier than a trip to LA to Pasquini for repair. Good man! read more

I called EJ Services based on perfect Yelp ratings, and I am here to add another one. I called EJ this morning, and he answered directly. How often does that happen these days? I briefly described my problem, that I have a Gaggia Classic, and that I cannot unscrew it to do a thorough cleaning. "Jim" admitted he has limited experience with the Gaggia, but that the screw I am having trouble removing is notorious for being tricky. He assessed I live in an area where the water is soft and unlikely to cause a mineral build-up problem. He offered to look at my machine and stated right out his fee starts as $75.00. Ultimately he endorsed my decision to perform a "backwash" cleaning of my machine at home, and not to worry too much about the more penetrating cleaning. Jim was not out for a buck, and gave me what seems to me well-reasoned advice, and free of charge. read more

Jim has worked on 2 of my machines over many years. Always a great job. And a tremendously knowledgeable guy.

Jim is a fantastic person and craftsman. He worked magic on my old Elektra Microcasa a Leva, bringing it back from what I thought was the dead. It works better than it ever has ! He's honest as the day is long, personable, straight talkin' and down to earth. Did I mention that the trip to Pacifica is so enticing I've almost brought my fully functioning machine back just to soak in the calm beach atmosphere. If you ever need work done on your espresso equipment, Jim is your man. read more

Brought my Pasquini Livia espresso machine in for repair that had multiple issues. When I walked into his shop I saw 4 other machines identical in to mine. I new I was in the right place! Fixed all issues in just over 24 hours. When I picked it up he demonstrated his workmanship by making me the best espresso I ever had with my own machine! Gave me some great tips on how to clean and maintain also. Great service and really easy to deal with. I would most certainly go back to Jim in a heartbeat. read more

Jim has repaired my Rancilio Silivia machine 3 times over the last 15 years. Always does a fantastic job and goes above and beyond. I just recently took it in for a leak (which turned out to be a boiler breech). Not only did he repair that boiler, he also replaced the gasket on the group and added a filter to the water line. I got a couple of espressos out of the deal as well as some great stories about his many, many years in the business, riding the wave of espresso popularity. read more

Jim is clearly a coffee enthusiast and expert. He repaired my Rancilio Silva and Pavoni Grinder that had a broken doser assembly. He was quick to respond, clear about the quote, and extremely helpful. He took the time to teach me how to backflush, and provided extra parts, cleaning solution, an extra milk pitcher I was looking for, and an espresso on pickup at no charge. I would recommend him to anyone who has a machine that needs repair, or just cleaning/service! read more

My espresso machine I bought on ebay was leaking all over the counter and I really needed it to get fixed. Since Jim serves the peninsula I called him after reading the excellent 5 star reviews. He called back within an hour to tell me he did not have access to the parts for my espresso machine and his labor rates were more than the price of the machine to fix! Wow, such an honest guy! It was a pleasure talking with Jim and he pointed me in the proper direction to get my espresso machine fixed. Jim is a wonderful person to work with and I would highly recommend him if he can service your needs. Very honest and personable to work with. read more

Jim is a total professional, an expert at his craft, and great to work with. Our espresso machine, which we use several times every day, had not been serviced in 5+ years so it had multiple issues. Jim was able to quickly diagnose the problems and give us a fair and accurate quote. Despite the age of our machine he had all the necessary replacement parts in stock. The machine is now working perfectly again despite being 10+ years old. Jim took the time to explain what we could do ourselves to keep the machine running well. He even sent a message the next day to make sure we were happy with how the machine was working. We could not be more satisfied with the work and the experience of working with him. read more

Jim is my go-to guy for repairing my Gaggia home espresso maker. I bought a Gaggia machine 6 years ago from Peet's. One of the baristas there gave me Jim's contact info when I inquired as far as someone who was capable of doing repairs. I've been going to Jim since then and have never been disappointed. My roommate and I both use the Gaggia daily, so it receives fairly high-volume usage. Whenever something's not working quite right I take the unit over to Jim's place. Frequently he is able to get back to me on the same day with a diagnosis and usually the repair happens within 2-3 days, so we're back on-line in a very short time. Jim is very reasonable with repair prices. I wouldn't think of taking it anywhere else. read more

TLDR: -Drop off/pick up seems sketchy at first -Grinder was repaired within a few hours of dropping it off -Jim was very helpful and I am satisfied with the experience -I would use his services again in a heartbeat The long part: I used his MV location. I believe he lives in Pacifica because his elderly mother's house is the location he sent me to. He runs it out of the side gate/yard, and when you walk through the side gate he has a table with espresso gadgets on it, you are supposed to leave it on the table with a note taped to it with your email/number/name/etc. He told me to just go through the side gate and not knock because his mother is very hard of hearing. His minimum grinder fixing charge is 45 dollars, which is what I paid. My grinder was shot to hell. Take my advice, NEVER buy a used grinder on eBay. The burrs had the texture of sea glass and the hopper was shattered. I bought new burrs and I could not align them properly. I could not get them to touch for the life of me. I have a Rancilio Silvia espresso machine and it takes a ridiculously fine grind, so I need the burrs to touch. I dropped off my grinder at 8 am ish and I got a call at 11:30 am ish saying it was done. I never actually saw Jim face-to-face, and the fact that I got to pick my grinder up before I paid him is nice. I paid him via PayPal after I got home. I would use his services again if, god forbid, my gear decides to go nuts again. read more

I highly recommend Jim as a bay area resident expert when it comes to pro-sumer espresso machine repair. My Brewtus II Expobar leaked and had very low pressure (less than 6 bars). I dropped it off with Jim, he quoted me a reasonable price which I agreed to pay. Jim fixed the leak. He also replaced a busted on/off switch, put in a new gasket, and fixed *one* of the pressure issues. I got the Brewtus back and it worked except sometimes pressure would drift +/- 2 bars. For no charge, Jim, took my machine back, diagnosed, and fixed the 2nd pressure issue. He kept me in the loop with photos and detailed updates. I'm very impressed with the results. My 5-year old brewtus is back in business and is pulling amazing shots once again. Jim is an honest business man who knows espresso machines. read more

My 12 year old Mechanika stopped working and I was looking for an experienced and competent service, even contacted ECM directly. The service contacts they provided either did not call/email back or was outrageously expensive. I found EJ on Yelp with the impressive reviews and thought I give it a try. The entire process was simple, easy, fast and very efficient and EJ updated me frequently on findings and progress, including additional charges necessary. Now the espresso machine works like new and I feel I paid not more than I had to. read more

The pump on my Gaggia Classic was broken and no longer putting water through. I finally took it to Jim because of his high ratings and convenience. Jim gave me multiple drop off times to choose from, and charged a very reasonable $75 to assess the machine. In about a week he had it fixed, for a total cost of $175. Jim is friendly, honest, professional, reliable, and extremely knowledgeable. He has been working on espresso machines for 30 years, and has a background as a certified plumber. When my machine was fixed, he pulled a shot on it - excellent. Not only that, but he had some great insight into local water quality (don't use San Jose tap water). Thanks, Jim! read more

Have an Astra that leaked out the bottom and out the grouphead during pouring. Jim is great. Over email he's to-the-point and responsive, in person he's friendly and warm. Great communicator and easy to work with. He fixed the leak as well as put a new handle on my portafilter (it was cracked, and I didn't know it was possible to replace just the handle), installed a new grouphead gasket to fix the grouphead leak I also complained of, and installed a new button panel cover sheet free of charge because he noticed mine was a bit worn. Nice touch. Don't be put off by the pickup and dropoff procedure for south bay (drop off behind a gate at a palo alto residence). He runs a small business and this is how he manages to provide service to south bay folks. Don't worry... it's totally legit. Lastly, the cost of the service is very reasonable and actually beats by a fair mile the service I received for our other machine recently from another business on yelp. He's definitely now "my" espresso machine service person and I'm happy to have found one I can go back to. read more

Jim is great - very knowledgeable about mid to high end espresso machines. My Expobar Office Lever didn't pump out water (kinda important :)). I initially tried to debug it myself by googling the problem ... after a whole bunch of false leads I decided to take it to Jim. He is very quick with replies and responds right away between pretty much from 6am. Email is preferred method of communication but he also provides a phone number as your appointment gets close. Jim knows his machines so I wouldn't worry about taking high-end machines to Jim. He quickly found the problem with my machine and emailed me the cost of parts + repair. Once I approved the change he took care of the repairs. There are two locations - one in Pacifica and one in Palo Alto. The PA location is more of drop-off/pick-up spot but It is very convenient for people in the South Bay or Peninsula. I dropped it off on a Tuesday, he emailed the repair order on Thu and had it ready for me the following Tuesday! I mean wow, to see why that was so fast, why don't you first find a high-end espresso repair person and once you do see if they finish it so quickly. Overall Jim is great - he knows his stuff, reliable, honest and above all very professional. I highly recommend him. read more

EJ Services has been fantastic to work with! Jim is extremely knowledgeable and has been great to work with. He also helped me pick the right machine for my business and I would highly recommend him. read more

I own The Proper Cup in downtown San Jose. When my machine went south six weeks ago, I had Jim come out to service it. It turned out to be a minor repair and Jim actually spent time adjusting my grinders with my staff. Afterward, Jim followed up with me and because of my having a problem sourcing the proper gaskets, he simply mailed out a few for my use. We now had another issue with a group head where the indication was it was a bad solenoid, so I scheduled another appointment with him. The price on the part is $130 alone. So I was fully prepared for a $400 plus bill. Instead, what I got was an e-mail from Jim stating the solenoid was fine and all that was needed was an adjustment...no charge!! How many operators have experienced honesty and integrity from a service provider like this? I certainly haven't...Jim has my business as long as he wants it...guaranteed! read more

I Was referred to EJ services through a family friend and am very grateful for the suggestion. Coffee equipment repair can be extremely convoluted and expensive but Jim explained everything in great deal and put my mind at ease. His repair work was top notch and he even offered me some friendly advice on my espresso making procedure that improved the quality of my cup greatly. If you want your coffee/espresso machine repair done in a timely and professional manner with top notch craftsmanship, then EJ services should be your first stop. read more

Honest, reliable and good follow-up, and a very nice guy!!! Jim is one of the last honest repair guys out there, he was diligent and got my Grind master coffee machine working perfectly after problem solving machine. He emails invoices for parts (not up charging) and gives upfront quotes for what services are needed. Don't be thrown off by pick up and drop off procedures just the way he is able to provide service to south bay area. Why did I use him, Yelp reviews that turned out to be accurate about this business and services, way to go Yelp !!! read more

Jim was very responsive, provided with a detailed estimate, and performed the repairs very quickly. Can't recommend enough.

Just had my Rancilio (Miss) Silvia serviced by Jim. He's the real deal when it comes to servicing and repairing espresso machines. He has decades of experience with commercial level machines and tuned up my Silvia to a "better-than-new" state, it appears! Quick turnaround (24 hr in this case) with a very reasonable fee structure ($75 min for the inspection, with the work done inside that $75, if possible, plus parts). Received a back-flushing tutorial, to boot, and was sent away with a small supply of detergent for same. Highly recommended! read more

Jim lives up to all the expectations of past reviews. Quick response to my request for help after sending pics and video of my Livia 90 that needed some professional attention. I dropped it off and it was fixed next day. System restored to like new operational condition. An added bonus was the beautiful drive over the hill to Pacifica. Highly recommend this guys work. read more

Jim repaired two 35 year old machines, a Brugnettti Simona "Top"and an Elektra Lever. He is very knowledgeable and provides great service. He is highly recommended! read more

Jim is the best!. I have taken my Rancillio Silvia esprsso machine to him a couple of times and every time he turns it around quickly and it is fixed. Just this week I had an electrical problem that was fixed within 24 hours! Great job Jim! read more

I have been using piston machines for more than 30 years--La Pavoni, Riviera, etc. It's really hard to find someone to service these machines if something goes wrong--especially since Thomas Cara closed down last year. I discovered Jim at EJ Services in Pacifica and he was amazing, nice, and very reasonable. My La Pavoni was acting up, was swiveling around the base, and I really didn't know where to get it serviced. Found him in Yelp! and was delighted. Dropped it off on Monday. Picked it up on Wednesday. $75. Amazing. Go Jim! read more

I purchased a refurbished machine from Jim off craigslist and I couldn't be happier. The machine has been working flawlessly, and he sold it for a very competitive price. On top of that, he offered free advice on grinders and other espresso knowledge, along with throwing in a tamper and knock box! Highly recommended. read more

I purchased a Vibiemme [VBM] Domobar Junior from Jim several months ago. I pull tons of shots a day. This piece of machinery is a work horse and Jim is a master at his craft. Highly recommended! read more

Cant say enough good things about Jim. I have owned Elektra microcasa machines for over 20 years and have had many shops work on them over the years. Jim was the fastest in all that time and restored my Elektra to good as new almost immediately. He knows his stuff and is an enthusiast. I really appreciated being able to watch as he made a minor adjustment. Definitely going to use him again. read more