Bait and switch lies about the service! Todd the technician only set traps once after i over paid for 2 visits. Made excuses to get out of coming back I had To make him come back for the second trip. Didn't set any traps Didn't ever get the gopher Total RIP OFF! I paid $400 for Nothing! DO NOT USE this SCAM read more

Incredible service. I have fought with gophers for years. I've tried trapping myself, have watered in those pellets, hired other professional exterminators- nothing worked. In fact, one local gopher expert said my yard was "too far gone". Finally connected with Ekoterra and they got rid of the problem in a single visit (came back twice for good measure). Just awesome! read more

STOP!! You've come to the right place, if you got GOPHER/MOLE ISSUES. This company gets five stars across the board with their effectiveness, responsiveness, friendliness and eco-consciousness. Honestly, this is something we should expect and receive from all of the businesses we patronize. This is my second time using them (formerly known as Catch Gopher Services) within 5 years...they're that good!! Zach, the owner/technician, was very nice, helpful and informative about all things gophers. After talking with him, I was well-informed and assured that he knew exactly what he was doing and my problem would be resolved. Emily, the dispatcher, is so personable and very helpful, as well. She kept me abreast of travel time, arrival time, provided customer satisfaction follow up and various payment options. Very thorough...just the way I like doing business. Due to a larger infestation than I thought, a second treatment was suggested/required to ensure that ALL ''destructive pests" were completely gone. Well, I'm two weeks out, since my second and last application, and NO activity has been seen. Woo hoo!! Give these guys a call, as soon as you see signs, and get rid of those gophers fast, for a long time...or for good. read more

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My initial conversations with Emily sold me on using Ekoterra. She was so sweet and knowledgeable and was able to schedule me for the next day. I just had my treatment 5 minutes ago, so I can't report on results yet but Miguel was amazing. He was helpful, informative and thorough. Plus we had some really great conversations. A completely enjoyable and professional experience. read more

Review of Ekoterra for Gopher Removal Services I am in full agreement with the numerous dissatisfied customers who have shared their experiences here. In fact, I'm highly skeptical of any positive reviews for Ekoterra, as they don't align with my experience at all. The entire process started with a convincing sales pitch over the phone. I was assured that gopher removal required a "permanent solution," which would involve ongoing monthly visits. I was led to believe this was essential for lasting results. Trusting their expertise, I agreed and signed the paperwork. Little did I know, I had just signed up for one of the most frustrating and deceptive service contracts I've ever encountered. Here's where things unraveled: Lack of Transparency & Hidden Fees I've never worked with a pest control company that included a termination fee, let alone a $600 early termination fee, or a mandatory 1-year service commitment. None of this was mentioned during the sales pitch. Instead, Ekoterra relies on the "fine print" approach to trap unsuspecting customers. It wasn't until I decided to cancel (after enduring three months of zero progress) that I learned about this outrageous fee. The fact that this was never disclosed upfront is a clear red flag. Nonexistent Service & Communication After signing up, I saw a technician once. The other two times they allegedly came, I was given no update, no report, and no evidence of any progress. Meanwhile, the gopher problem remained exactly as it was before I hired them -- completely unresolved. For a service that requires "permanent monthly visits," I expected at least a basic status update or some proof that work had been done. Instead, I got silence. Unprofessional, Aggressive Customer Service When I called to cancel, I was met with hostility from a so-called "office manager" named Emily. When I asked why I wasn't told about the $600 termination fee from the beginning, she flipped the script, mocking me for "not reading the contract" -- as if customers should expect to be tricked into an endless, non-cancellable service plan. Her tone was condescending and combative, and she displayed none of the professionalism one would expect from a customer service representative. If that wasn't bad enough, she began harassing me with calls and texts for a week straight until I paid the termination fee. I'm not exaggerating when I say it felt like dealing with a collections agent from a loan shark. They weren't just following up -- it was relentless, over-the-top harassment. It would have been infuriating if it weren't so ridiculous. Unethical Business Practices The fact that Ekoterra resorts to strong-arm tactics to enforce a hidden fee rather than providing a service worth paying for says everything you need to know about them. This company doesn't focus on customer satisfaction -- it focuses on customer entrapment. Their entire business model seems to revolve around locking you into a contract that's nearly impossible to leave without paying a hefty penalty. Bottom Line: Avoid Ekoterra at all costs. Their service is subpar, their communication is nonexistent, and their customer service approach is more reminiscent of a debt collection agency than a professional pest control company. I expected to pay for effective gopher removal, not to be bullied, berated, and misled. Don't make the same mistake I did. Look for a company that values honesty, transparency, and actual results. read more

Love EKOTERRA's service. It's important they offer all natural bug spray as I have two dogs! They are always there and willing to help! Great and friendly technicians! Emily is the sweetest when she answers the phones! I refer them to every one! read more

I have had Ekoterra for my home for several months now and am happy with their service--the ants that have always plagued me are gone now! However, I Have to give a BIG thumbs up to Todd who provided my service today. He was pleasant, professional and efficient AND he even brushed the cob webs off my eves!! I have never had that happen before!! thanks Todd and Ekoterra read more

Ekoterra was recommended to us and I can 100% understand why. From the moment I called the customer service was stellar, and within minutes has me scheduled for the following day with a fantastic pest expert, Tim. He was extremely professional from start to finish. He understood how the gophers were compromising our yard, our concerns about per safety and our need to really stay on top of this issue with on going maintenance. After he completed his work he came back and explained his entire process along with images to show us the entry points and various tunnels where the Gophers were throughout our property. I am very glad to have them on board and know we will be able to manage this issue from here on out. read more

The only place I'll ever go to for pest control. I've been trying for YEARS and nobody could keep the gophers away, but my garden is finally safe from the little terrors. The price is great for how high-quality the service is. Huge compliments to Todd for always being timely, polite and knowledgeable. Thanks for letting me talk your ear off about my tomatoes! read more

I had gophers in my yard. They came out and gassed them. I believe it was $365. They did absolutely nothing I wouldn't recommend them for anything very dissatisfied with their service. read more

I have been using EKOTERRA service fora few years now. They have always been prompt with service. I've recently had a problematic gopher issue and Emily went out of her way to accommodate a service that was just shy of being out of warranty. It makes me feel cared about and not just a number as many of us feel currently in this environment. It's always good to work with small businesses that care about customer satisfaction. read more

incredible company. so grateful to them. Timothy was super efficient and hard working. they use state of art methode

Kyle was my technician and he's very informed knows what he's talking about every time I deal with the company. They're very pleasant. I have no complaints whatsoever. I think they're probably the best in Simi Valley! read more

They were really responsive and took care of the squirrel issues we were having in our yard. The free inspection is great and overall the pricing seemed really fair. read more

I'm a 10 year resident of Sand Canyon. My original pest control man retired and moved to Airzona. I asked him if he would recommend anyone for my golpher problem he's been doing since I moved in. He said no,I don't want to give you someone and then have you call me and ask why did you recommend this guy.Because he's no good. This is were my problem starts. Someone who worked on my home said try EKoterra ( WHAT A GIGANTIC MISTAKE ). Do Not Use This Service. You will be throwning your money away. The service said that they could take care of my golpher problem. They sent out their Kid exterminator who had some Micky Mouse machine that ended up doing nothing to curb the problem. The kid packs up,collects $395.00 and was on his way.The next morning I go check the three spots were the problems were. What do I see. New golpher holes at all three areas. I call EKOTERRA. A female receptionist answered. I told her the problem about the new golpher holes. She said that's great that means they're comming out. I said comming out,what are you talking about. They are a solatar Varmet. They don't live together.I went through this for two months,and nothing. Same result every time. What a joke. Then the owner calls me and I tell him what I know about golphers. He didn't like that at all. He knew that I was knowledgeable and didn't like it. Then as a business owner who should know better he started calling me names. Pretty soon I fall into the trap doing the same to him calling him names. Why would I stoop that low. I'm a fool for two things,going down to his name calling level and highering EKOTERRA to do my golpher extermination. DON'T EVER-EVER use EKOTERRA. You will surely be very very disappointed. This company is a total rip off. read more

Very pleased with this company, hopefully we don't need to but we would definitely use Ekoterra again. We had stubborn gophers that were very difficult to get rid of but they continued to treat until they were gone and we now have a lawn again! We had friendly and helpful interaction with all staff that we dealt with, we were informed when they would be visiting for treatment and they always arrived on time as promised. I would definitely recommend this company and give five stars in all aspects. Thank you. read more

We had a gopher problem on our hill when I called Ekoterra for service. I was quoted only one plan for $975.00. The plan was and I quote "2-visit treatment per month, six total treatments to knock out any heavy infestation." I thought it was expensive but figured six treatments were probably worth it. When I wanted to follow up with a third treatment I was told I would have to pay another $975.00! I refused and asked for clarification. Todd came back out at the direction of his boss and offered me a monthly plan for $165.00 for one visit a month. This plan was obviously more reasonable than the $975.00 for two visits. The wording on their company statement is deceiving. It appears the company has different plans for different folks. BUYER BEWARE! read more

We have been really please with the company and Miguel in particular. He has been wonderful addressing our gopher problem. We used another company and now realize they cut corners. Miguel came back three times and was extremely diligent and thorough. The are very responsive and truly out to get the job done. I wish we had used them first. read more

Ekoterra - Miguel was great! - Pest Control Near Me - Camarillo, California

Appreciate the help and finding a solution to our problem. Camarillo has a major move/rat infestation and just to know that there IS a company out there that helps. read more

Terrible experience with this company. Most recently they turned an INactive gopher situation into an active one. Pumped gas into an abandoned hole telling me that would kill the ones left up in the hills. Instead, new active holes popped up closer to my home. Charged me for that and again it only got worse. I finally found a company that was WAY less expensive and actually competent. read more

Extremely happy with the service we received from this company. Antonio was professional, kind & educated. We appreciate there hard work!