Been coming to El Monte Auto for a long time and have always been pleased with the work. read more

El Monte Auto Service - Lexus promotional photo of a Lexus IS350 just like mine. - Auto Repair Near Me - Concord, California

All the good reviews for this company were from many years ago. Recent experience is bad. They could not find out the source of the problem and kept trying to sell me service that were unrelated to the problem. read more

Outstanding service and they always manage to fit you in! They are fast but thorough and seem to always have the car ready within a reasonable time. We have a Honda and a Subaru and we never go to the dealer anymore! read more

Rick is timely, knowledgeable, and honest. My wife and I have been exclusively trusting him with both our cars for many years. I highly recommend El Monte! read more

My parents brought their cars here for literal decades so as an adult it's usually my first call. When it wasn't my first call, it ended up being my second call so that Rick could correct someone else's work. I've had every repair under the sun done here and it's always quality work. As a woman, it sucks to feel like you have a "big dummy!" sign on your head at every oil change place, mechanic, and tire shop. The truth is, I am a big dummy but Rick has never treated me as such, he never tries to upsell me and lets me know if work needs to be done immediately or if it can wait til my next paycheck. Always upfront and honest about the cost and procedure before they go forward with the work. Bonus: I don't think he's ever kept my car more than a day even when his lot is full. Very quick service! read more

When looking for a place for auto repair and maintenance, honesty, quality work and competitive pricing are at the top of my list. Alex & Rick @ El Monte Auto Service meet those 3 factors and exceed expectations every time with their technical skills, intelligence, strong communication and overall just being solid good people whom I trust. I've been coming to El Monte for years because their work is reliable, and I value doing business with trusting and caring people (especially in this day and age -IYKYK). They treat all of their customers with respect & that's what I like to experience. I appreciate their integrity. They will take care of you by letting you know exactly what your vehicle needs to perform at its best! Over the years they have installed new brakes on my Lexus, replaced my alternator that went out, replaced 4 struts (rides like a new car), performed oil changes and even a battery replacement. They do it all! They are in a perfect location as well, close to amenities like Costco and Starbucks and central to several different freeways, public transportation including BART. Trust me they will do right by you and your vehicle and ALWAYS keep safety in the forefront. Stay safe on the road!!!! read more

Cannot say enough about Rick and Alex at El Monte Auto. So friendly, so honest and straightforward. I was really stressed out after making a very poor used car purchase decision. They looked it over, found and fixed a few problems, and has it running really well. Excellent service, excellent work, extremely knowledgeable, great guys. One in a million when it comes to car mechanics. They will be the only place I will take my car going forward. Cannot recommend enough! read more

I am so glad that I found this auto service. I did some calling around as I needed to have some front end work done on my 2003 Chevy Tahoe. Wasn't exactly sure what I needed but had a feeling it was going to be bushings and potentially front shocks. I brought my car in to have an estimate of what would need to be done which they said is free!! I was informed me a couple things that needed to be replaced. I immediately got the feeling that they really knew their business and know American vehicles very well. I ended up having them do the work and wow my car drives like a brand new Tahoe now! Additionally the price was extremely reasonable, not to mention they got it all done in an afternoon. They are very professional, have a great customer service and a top that off a wonderfully friendly Bernese Mountain dog that will greet you. Highly recommended. read more

We have had our car in a couple different shops for the same problems. We would be told the issues was fixed and yet it would return. We looked up El Monte Auto Service and liked the reviews it received. Within an hour of dropping off the car, we received a call to talk about what they found. They also mentioned a few other items of concern and told us what they were going to do to investigate. A few hours later they called again telling us exactly what the other issues were and gave us a very reasonable quote. They fixed the issue once and for all. Loved their constant communication, simple explanations and reasonable pricing. Will DEFINITELY use again!!! read more

Parvez: Went in last quick to diagnose and got honest price for rear shocks for my van, did not charge me diagnostics fee even though I insisted. Will go shortly to replace shocks and for future repair. read more

I have know Rick and Kathy for like 10 years. There are no better people! They are honest, hard working, and exceptional people. They do not do more than needs to be done and are fair no matter what! They also hire amazing employees! Alex is amazing! I had my car towed in yesterday and found out Rick was out of town. Alex handled everything.. he even stayed late to fix my car and tightened and checked out everything else! He was funny and very professional! Amazing mechanic! I can not say enough about what a great help and awesome guy he is! I am telling you all! El Monte Auto service is the most honest and helpful automotive specialist in the Bay Area! Go here. You will not regret it! read more

Very efficient and reliable work. We trust the owner wholeheartedly and always feel our money and time are valued. Our cars come back in great shape too! read more

El Monte Auto is great. Rick is very nice and helpful. I don't feel like I'm being cheated when I take my car here. If you want reliable service and a trustworthy mechanic take your car to El Monte Auto. read more

Can't get better service then with Rick. He's good and he's fair with his pricing. For a women, that's invaluable. He's always accommodating. You can drop the car off in the morning and depending on what's wrong, pick it up in the afternoon. I highly recommend El Monte! read more

Most honest and reliable mechanics u could ask for! Rick works on every family member i haves cars. We wont go anywhere else!

This is the only shop I go to because of his honesty and recommendations on items he also sees with my vehicles. His prices are fair and he keeps in close touch with me when there is updated info to share. Rick has steered me right whenever I ask a question or have a problem. The only possible con I see is that he can't drive you home if you drop off your car. I get it: they are fantastic mechanics not shuttle drivers. Keep up the good work! read more

This is the only auto shop where I don't feel like I am getting screwed. I do not know anything about cars, so I always feel at a disadvantage when I bring in my car to one of these places. Not so at El Monte Auto Service. Very friendly and helpful staff. read more

I took my car in after having called to get an estimate over the phone. The amount that I was quoted was very close to the prices I had found online for brakes for my car. The man who helped me was very honest and quickly fixed my car. It was nice knowing that he was more interested in fixing my car than ripping me off. read more

I have only good experiences at El Monte. I've had a variety of maintenance and general repair items taken care of at El Monte on 4 different vehicles and my trailer over the past 7 years or so and have no complaints. They always give you a honest and accurate diagnosis and complete the work on time at a very fair price. They've worked on my Audi A4, Ford F150, Nissan Quest, and GMC Yukon XL with good results. I also take my mother in law's Jeep Cherokee there. I would definitely recommend trying El Monte for your auto service needs. read more

I have driven all the way from Orange County to get my car serviced by the folks at El Monte...enough said!

Rick and El Monte is awesome. They always do a great job, even though I really only use them for oil changes and annual car maintenance. They are honest and do a thorough job. One time I saw some oil leaking on the driveway after parking my car... Rick told me the last place I took my car for an oil change didn't tighten the cap all the way. So from now on, I take my car to El Monte on a regular basis! It may be a tad more expensive than Jiffy Lube, but they are much nicer and I trust them to do a better job. read more

Rick is tight. Old school mechanic that knows his stuff. He isn't the cheapest guy around, but hands down, the highest quality. You get what you pay for. read more

Rick does a great job! Excellent work and great communication. He has worked on all of my cars a 1965 Ford pickup, 2008 Toyota Highlander Hybrid, 2000 Chevy pickup and a 2002 Subaru Outback. They do it all. Great shop. read more

A good, solid, honest shop. Fair prices, fast work, great communication. And they have a nice dog!

Fantastic. I've been taking my cars here since I moved to the east bay three years ago. They do great work and are very honest and fair with their prices. The company that I work for also takes their entire fleet of trucks here. I would (and do), recommend them to anyone. read more

Took my Vehicle here a few times for service and they got everything running as if it just came off the lot at the dealer!

Rick is the best , honest , fair , does the job right

My timing belt broke and El Monte Auto Service got it fixed quickly and was priced great. I trust El Monte Auto to keep my cars up and running. read more

Honest, on time, locally owned and operated! I take all my work and personal vehicles to Rick. My uncle used to own Goodyear in Martinez, so when he retired I was a bit lost. Glad to know El Monte Auto Service is there when I need it! read more

I am a single woman who doesn't have a clue about auto repair. This place was recommended to me by a friend and I am so happy that I took my car there. I totally trust the people there. So honest and helpful. Their prices are never are as much as I plan for. Always pleasantly surprised when I pay the bill. read more

Excellent, Honest & Prompt service! I felt my car was treated as a priority from start to finish. Rick was super friendly and reassuring. I would recommend El Monte to anyone looking for professional auto service and fair prices!! Keep up the good work! - Gabriel read more

The folks at El Monte were courteous, honest, and got my van fixed.

I can't say enough about this place - they are wonderful. It's so hard to find a good, honest mechanic, especially as a woman. If my man is too busy to help fix my car I take it straight to El Monte, especially for difficult, time-consuming jobs! I took it in this morning, about 8 AM. Guy at the front (I want to say his name was Mike?) told me he'd call me later on with the estimate. A mere TEN MINUTES later he told me everything they were going to do and gave me an estimate. They had to replace the radiator, upper and lower radiator hoses, and thermostat. By mid-day they called me and said my car was ready to go! Talk about efficient service. The total $ was right on what they gave me as an estimate. I will never go anywhere else. :) read more

El Monte is a great honest shop. I have been taking my cars here for 15 years for all kinds of repairs and they have never let me down.

Outstanding service from Rick and Alex. Honest up front service with no pressure to add anything extra. Love that. Reasonable quote and ready when expected. Thank you! read more

I had been going to two different places for years. I took my general repairs to Mekatron and my brake repairs to A-1 Brake in Walnut Creek. Mekatron did a fine job but they were starting to seem a little pricey and at times I was wondering, with their "scheduled model" that maybe they were doing some things that weren't necessary. Also, when I had a german car for a while, Mekatron refused to work on it. They are a Japanese-only shop. So, after hearing good things about El Monte from more than one friend, I gave them a try and I haven't turned back. I use him for general repairs, brakes and maintenance. I really had no complaints with A-1, but couldn't resist the convenience of having all of my needs met at one shop. There hasn't been anything that Rick hasn't been able to handle. He is an excellent diagnostician. He's been in the business for 30+ years and is invested in the community. That was why I did business with the other two shops and that is why I am doing business here. I highly recommend El Monte Auto Service. read more

The service from Rick was amazing and they were honest, reasonably priced, and efficient!

After such a wonderful experience last year, when our check engine light stayed on and we had a weird "whiney" sound going on, we knew right where to take it. Rick took care of the problems nicely and efficiently and got me back on the road the same day! I highly recommend this place! read more

Took my vehicle into Rick for repair and he was friendly, honest, and accurate with his estimate. The price was reasonable and the work was done in a timely manner (took it in first thing in the morning and it was done by middle of the afternoon the same day). Cant ask for much more from a shop. read more

I went to this shop thinking I would get a good deal on changing my water pump on my 2009 Toyota Camry. Rick (owner of the shop) said it will cost me total $397. First, I thought it was a good deal TILL I went to another shop in Concord who told me it was cost $80 for parts and $120 for labor. I saved almost $200 from not going to this shop. Stay away, call around, you will get a better deal elsewhere. read more