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    El Sobrante Cleaners

    4.1 (28 reviews)
    Closed 8:00 am - 6:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - El Sobrante Cleaners

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    2 More Services

    Custom tailoring

    Embroidery

    El Sobrante Cleaners Photos

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    Recommended Reviews - El Sobrante Cleaners

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    7 months ago

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    7 months ago

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    9 months ago

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    1 year ago

    Excellent service & perfect work with alterations. The owner was very accomodating with my need for quick completion.

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    Great service. I needed a braids maid dress tailored and they did it for me in 3 days.

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    7 years ago

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    8 years ago

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    7 years ago

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    4 years ago

    They did an amazing job cleaning a jacket and fixing it's button and altering two different blazers. They look great and I am very pleased.

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    8 years ago

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    8 years ago

    Business owner information

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    Nader E.

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    7 years ago

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    9 years ago

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    13 years ago

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    8 years ago

    The boss man is really nice guy and always greet with a smile. He really the man who keep me looking extra fly.

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    10 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    Ask the Community - El Sobrante Cleaners

    How do you charge to tailor pants that are flared and need to be a bit more straight fitting?

    hi Cindy; bring it in please. thanks

    Don’t See Your Question? Ask Away!

    Review Highlights - El Sobrante Cleaners

    I rarely use Dry Cleaners but had to go to a wedding and my suit was hanging in my Closet for way too long.

    Mentioned in 2 reviews

    Read more highlights

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    Bob's Cleaners

    Bob's Cleaners

    4.0
    (41 reviews)
    $$

    Super helpful and great price! Wife took all my Yankees jerseys here and they are spotless and look…read morebrand new, i also had my daughters backpack fixed good as new. This is our new go to cleaners!

    I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

    El Sobrante Cleaners - sewingalterations - Updated July 2026

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