Went just before Thanksgiving to have a dress and a pair of trousers altered. The estimate we were given for the dress was higher than expected ml so it was a pleasant surprise when the final cost ended up being $20 less than what was quoted. I appreciate how the owner didn't take advantage and charged a fair and reasonable price. read more

Best dry cleaners ever, we have been using them for years and are very satisfied with the excellent service quality of our clothes and quilts very friendly and moderate prices. read more

Drapes cleaned & sheers altered-excellent job. They required full payment beforehand. read more

Excellent service & perfect work with alterations. The owner was very accomodating with my need for quick completion.

The owner here really takes care of you! He did an amazing job taking out a stain on my coat. He told me he offers alterations so I brought my uniforms in for him to hem when I came in today for my coat. Can't wait for the finished product! I know they'll turn out great. He even pressed my shirt while I was changing. Great service! Highly recommend this place for all your cleaning/alteration needs! read more

I took several pieces they did a great job!!! They are quick and fast in getting some special order in. Great place for a quick cleaning service. read more

El Sobrante Cleaners - Sewing & Alterations Near Me - El Sobrante, California

Let's start off with experience - 1.5/5 STARS. I called the place to get a quote on alternating a bridesmaid dress. The owner said he wouldn't be able to give me one over the phone. Totally understandable that you can't get an exact price but an estimate such as $50-$70 would be helpful. He told me to come into the store and he could give me a quote. I come in on a Saturday morning, the owner welcomes me and at the same time making some jokes that made me feel uncomfortable. He makes me try on the dress, I gave him clear instructions on how I want the dress to be altered, he does his little pinning thing and then proceeds to tell me that he still could not give me a quote bc the person who does alterations was not there. At this point I was a little frustrated with him bc I just got off the phone and he said I'd be able to get a quote if I came in stores.... He says leave the dress here and when the alterations person comes in, we'll call and let you know. Reluctant, but on a time crunch to get this dress altered, I hesitantly leave the dress with him. He does call me back in a timely manner and said it would cost $50 to get the dress altered. I gave him the go. The work - 3/5 STARS. Come in and the guy starts off with the uncomfortable jokes again. I look at the dress and I already knew it wasn't what I asked for before even trying it on. I asked for the train to be altered when he was pinning, even my sister said she heard me saying this multiple times, and he cut me off and said "no." I told him this isn't what I asked for and he persistently said, "4 inches cut off all around." I hate being put in these situations and like I said he made me feel uncomfortable from the start. He would not fix my dress and me being annoyed and uncomfortable, I just took the dress, paid and left. Overall, the alteration was good. They do the press for free. However really poor at following directions and I did not like how I had to keep coming back to the store and not having clear answers. I wouldn't come back to this place again, not bc of the work but more of how the worker made me feel. And a suggestion, have the person who's doing the alterations be in the store vs some random person doing the pinning. Guess that was my mistake to trust him but I felt like if the alterations person was there I would have gotten my dress altered the way I wanted. They should have fixed it and I wasn't happy but the guy would not budge. read more

The guy tried to beat me out of money for for alterations that I already paid for when I came to pick up my laundry!!! After all the cash tips I gave him..... then wanna say he will call the cops on me for him beating me outta my money!! Sad just sad!! read more

I've had 2 spring dresses and a blouse in the back of my trunk for a year now. Kept meaning to look for a local affordable cleaner near my home to finally get these items dry cleaned to store in my closet for another year or so. I finally ventured to El sobrante cleaners and was pleasantly surprised by the friendly man that helped me. He told me come back next week for the items. $35 for 2 dresses and a blouse was pretty affordable if you ask me. I told the husband about the friendly service I received and he will be bringing his items here from now on. read more

I rarely use Dry Cleaners but had to go to a wedding and my suit was hanging in my Closet for way too long. Walked in on Friday 07/01/2022. They said it would be ready on Tuesday 07/05/2022.Because of the holiday. Suit Jacket and Shirt were Professionally cleaned. I showed up at 1000 am and they said it wasn't ready. He said 10 minutes. I ran some other errands and came back 10 Minutes later and it was ready. I would recommend this cleaners. Great service read more

Great service. I needed a braids maid dress tailored and they did it for me in 3 days.

I came here for a dress alteration for a wedding, it just needed to be shorter so I don't step on it. The lady didn't use a measuring tape to measure the length that was going to be cut off, instead she used pins to hold the dress up so it doesn't touch the ground and then evened it out by glance. The lady and I looked in the mirror as she held my dress shorter where it was above my feet and agreed that was what I want, but that was not the result. The day I picked up the dress it was still way too long and dragged across the floor, I kept stepping on it, no way I can walk or dance at the wedding in this dress. This a mistake obviously on their part and the owner (some foreign European guy, I forget his name) refuses to take responsibility for their mistake and guess what, he said he will charge us extra to fix the alteration even though it's their mistake. He didn't even apologize, he responded with we never make mistakes, which is impossible because everyone who is human makes mistakes sometimes, I just want them to take responsibility and fix it. The wedding was literally two days away and it took them 3 days to alter the dress. This was very unfair and uncalled for, why should I pay for a dress that you guys messed up on?? It should be a free fix if it's your mistake, I should only pay if I decide I want it another way and the lady who works there even saw where the length was we agreed on, above the shoes, not touching the ground. Measurements were taken again but this time they did decide to use a measuring tape, oh they knew they messed up. They knew I was a in a vulnerable position, where I couldn't alter it elsewhere at this point because where would I find a last minute tailor, I feel like I was scammed in a way, you know I'm gonna say yes to them charging me to fix their mistake when the wedding is literally 2 days away. In a professional tailor alteration, this is a situation where the customer either gets their money back, a discount or for them to fix their mistake for free ASAP, because it's something they messed up, not the customer. I got my dress the evening before the wedding day....and they fixed it for a fee, yes, and even after that I still didn't get an apology or thank you for being patient, owner continued to have an attitude with me from start to finish. I hate bullies. I sincerely don't recommend that you go here if you don't want to be scammed into paying for more than you thought you would, it's not right. Keep your options open for people who are more than willing to help you as a customer and respect you. I will never come here again. read more

Not only is the workmanship of excellent quality, but the customer service is unmatched. For example I've witnessed them assist customers young/old and ladies with loading and unloading large volume loads. Two (2) thumbs up! read more

Family owned. Customer service is wonderful. And his work is wonderful. price is right as well (compared to others, yes!). Won't go anywhere else! read more

They did an amazing job cleaning a jacket and fixing it's button and altering two different blazers. They look great and I am very pleased.

Turd of the day- Goodluck anyone who goes here... The day I walked into this place I looked around and thought to myself" not a very clean presentation" Now I showed up because my wife is telling me the guy is giving her a hard time about clothes she is bringing back to the cleaners repeatedly for re-clean. "After listening to my wife complain she ask me to smell her new dry cleaned clothes and when she put them to my nose it was pungent the smell and an insult the way she was telling me this guy was handling the problem". Back at the cleaners (sweat shop) I walk in with my wife and I just listen as my wife explains the sweaty smell coming from her recently picked up clothes. He insist he does not know anything of what my wife is talking about, and grabs two more loads of clothes my wife has here(more than a dozen items). I speak to the man explaining to him that she has been in twice now even after you taken the garments back for a re-clean the smell is too pungent to act like you don't smell anything. Why not just say "that smell unfortunately we could not remove" but don't act like you dont smell a musty odor coming from not one or two dresses but the entire wardrobe my wife has brought to this cleaners. Things got heated quickly when I insisted he can smell that and if not someone here in the family business is wearing my wifes garments. Yelling ensued and I got in his face and directly informed him there will not be a payment made for the pitiful service and lack of respect that he showed us. He is very fortunate I am "A Saved Man" and Jesus saved his life. read more

Owner likes to laugh and smile but doesn't listen to well. A couple of the employees that english is their second language are not trained very well with the register and writing up tickets. Turn around times were not met consistently. In addition, if a business is a place to clean your clothes why is it so dusty and dingy in there. I found another cleaner that was slightly more expensive but get way better service without the frustration. Plus they are cleaner inside. read more

I visited this business twice, not for cleaning but for alterations. The first time was to have a zipper replaced in a Nike jacket (they were sweatjackets in the old days, but I guess now everyone says hoodies). The work was done well. It was more expensive than I expected, $30.00, but they supplied the zipper and I didn't ask ahead of time for the cost, so I couldn't really complain. The second time, 6/26/19, I needed a buttonhole added to the bottom of the center placket of a brand new, never-worn blouse, and the button sewn on. I can do a button myself but hadn't used the buttonhole attachment on my machine since junior high, so I wasn't confident enough to do the buttonhole myself. I showed the young lady at the counter how the buttonholes were evenly spaced along the center placket of the shirt, but they just stopped about 7" above the hem of the shirt, so I wanted one more buttonhole added, at the same distance as the others. I also showed her where the spare buttons were, attached to a tag on the blouse. She wrote some info on the receipt, then told me it would be ready the following week. I went in today (7/5) around 11am to see if it was ready, and the young lady asked me to come back after an hour or so. I returned around 3pm and my blouse was hanging there ready for me, yay! The man who apparently did the work told me "Not many cleaners do buttonholes, but we do them because we're dumb." I told him that I thought they did alterations as part of their business; he said they did, but that "99% of cleaners don't." Hmm, well, ok...not sure what the point of that info was, but whatever. The button and buttonhole had been added; unfortunately, I could see that the spacing was off -- it was about 1/2" closer to the buttonhole above it than it should have been. That is, all the buttons/buttonholes down the center placket are 2 3/4" apart, except for the newly added one which was only 2 1/4" below the previous one. It's quite obviously too high. Well, I know there is nothing to be done, once the buttonhole is created, it's just going to be there forever, even if you make a new one in the right place. But I am disappointed. And maybe that was why he gave the little statement about "not many cleaners do buttonholes", so I should be....grateful (?) and overlook the mistake? So anyway, I cannot recommend their alterations work. read more

Fast service and the owner gave me a great price for tailoring my suit. He listened to what i wanted, and delivered. I would definitely come here again. And would highly recommend. read more

Nadir is an amazingly friendly and conscientious owner. He provided excellent service that went above and beyond expectations - he did an especially great job treating sweaters. Highly recommend! read more

This is where I come for all my alterations. The quality of the work is really good in comparison to other cleaners in the area. The prices are good too. I've tried other cleaners in Pinole, and this place really beats them all. read more

The boss man is really nice guy and always greet with a smile. He really the man who keep me looking extra fly.

This is my favorite cleaners in the area. I always receive friendly service, and cleaning is done on time. I have had quite a bit of mending and alterations done here, and I have been very pleased both with the work and the price. One thing I appreciate is that the owner takes the time to let you know if repairs or alterations are worth it, giving you a clear idea of what is involved. read more

The proprietor of this business is great, the dude is hilarious. They did an amazingly professional job with my clothes (brought in suit, shirts, and sweaters) and also went out of his way to check for a tailor for a blazer. Five out of five stars, couldn't recommend this place more - great people - great service - great customer experience. Thanks! read more

The man behind the counter is rude as hell i took my jacket in to get cleaned and he told me its going to take two weeks so i phoned him after 2 weeks and he called me back telling me i dont have the right place am i sure. Are you sure im like look im coming to get my jacket so i go down to get my jacket i put the ticket on the counter and go to sit down he yells at me because i needed to move a blacket so i can mind you im disabled so now he tries to shove some paper in my face where i turn my head away from him he then walks away now mind you im not talking to him at all so now he calls the police on me saying im harassing his company so i had to call them also so i could get my jacket back. Come to find out the dumb azz has to send it out and failed to tell me that. read more

I definitely recommend this place! So friendly, helpful, professional, skilled... all around great business & great people! The owner unhesitatingly helped me with a rush alteration for my outfit for my sisters wedding. They did an excellent job, (including fixing the part I unsuccessfully attempted to alter myself when I assumed nobody would be able to help me out with such a short timeframe.) I picked it up, it fit perfectly, and headed straight to the wedding! Thank you again!! read more

I'm originally from San Francisco and get my alterations in San Francisco. Since I moved to the east bay I really never had to get any alterations done until now for a wedding. I found this place through yelp and saw good review except one. So I gave this business a go since it's really close to my house. The staff and the owner himself were really nice and have good customer service. I mean the owner himself insist of helping me bring my dress to my car. Who does that? Today I tried on my dress and it fit perfectly. Definitely will come back again. Thank you!!! read more

Great service and good value. He pointed out some alterations I need and I'm going to have him do those next time I drop off. They were able to get my clothes done very quickly here and I've found my new cleaners! read more