I was deciding on a puppy package between ELC and Banfield. From the information I gathered, it cost about the same for vaccinations + fixing at both ELC and Banfield. I chose ELC because it was a smaller more personal clinic. I came to regret this decision during fixing time. The amount of hidden cost is ridiculous. With the purchase of a puppy package, I was initially quoted about $2-300 for fixing. Here are some of the hidden fees they don't tell you about: $250 pre surgery bloodcheck $300 in anesthesia and post surgery medicine. So to total everything up. You're looking at a total cost of $300 Puppy Package $250 Blood Test $600 Fixing This is including the 20% discount they give you for buying the puppy package from them. I'm not even comfortable moving forward with the fix because I'm not sure if there will be more hidden costs. read more

We found ourselves in a tough spot. About to leave town in the morning and our dog Oz, came up with an irritated right eye. We didn't know if it was an infection or contagious and we had planned to board him while we were gone. I called and spoke to Jacob who was very empathetic and helpful. He got us right in! Lucy took Oz for the appointment and mentioned how nice the doctor was and the rest of the staff as well. Turns out, no infection or anything contagious. Looks like our travel plans are still on thanks to the great care by ELC! I would highly recommend, the level of care was fantastic! read more

I wish we knew about ELC since the first day we got our fur baby! Dr. Z is incredible! She is responsible, reasonable, patient, attentive, caring and very loving to my clinic-anxious baby! Unlike the other vets at other clinics, Dr. Z wouldn't suggest treatments/tests that aren't necessary for my dog. She makes my dog's well being her top priority compared to other clinics where making profits comes the first place. Dr. Z is also very experienced and knowledgeable. When facing some complicated and uncommon conditions, she follows through every progress to make sure her treatment plans are working and that my fur baby is getting better. The staff at ELC are very friendly and welcoming, too! They're all professional, caring and loving to us and our pets. Last but not least, I like how they make communications with customers so much easier! Customers can make an appointment through their website and they keep your pet's record and profile on a website called petly.com. All the visits record and vaxx records are on there, so owners can access the info at anytime. Overall we are very happy to have found ELC! This is the best vet clinic you could ever find in this area! read more

This clinic has great reviews and there are a lot of nice things about them. Jacob at the front desk is super helpful and responsive. It was easy to get an appointment one day in advance. However, I also wanted to point out a couple downsides for people to be aware of before making the decision to use this business. 1) If you get your pet's meds from a pharmacy like Chewy, they aren't able to fax in prescriptions for you. You have to pick up paper prescriptions and mail them to Chewy. 1) The other challenge for me was that the doctor's accent made them a little bit hard to understand. Just wanted to provide a balanced review! read more

Very attentive and caring. Both Dr Bhakri and Dr Z are fabulous and the staff is equally helpful and responsive .

They took such good care of my cat :,) I emailed them and they scheduled me for a next day appointment even though I had contacted them after hours. Not as expensive as I thought it would be, either! Update: ELC is the best vet I've ever brought my pets to. I reached out to ELC to get some flea medicine for my dog and they let me know that I could buy it directly though them for cheaper AND it turned out that my dog was overdue for his shots. They educated me on how often certain vaccines for dogs are needed/recommended. Thanks, ELC! read more

The doctor was nice and thorough but I can't get over the prices they are charging. They quoted me $650 (but up to $2k) for a dental cleaning for my cat when another vet in Sunnyvale charges $470. The office visit was also about $50 more than my last office visit at a different vet in Sunnyvale. I won't be bringing my cat back as I just can't afford this place, I think the prices are outrageous. After I left my 2 start review about the price I was contacted by the manager and he gave me a $150 discount on the dental cleaning. read more

After a $700 bill for a checkup and some shots, we were told that our cat needed a tooth extraction urgently. We agreed to an appointment next week for the tooth extraction, and asked for an estimate. We've asked for an estimate for the tooth extraction 3 times; each time, we're assured that an estimate will be coming - but we still have no estimate for the scheduled tooth extraction. Customer service 101 is returning calls and providing estimates for scheduled procedures! read more

Where to even begin- we have 6 animals. 2 dogs and 4 cats and Dr B and his amazing team take such wonderful care of our animals. They have always been able to accommodate any last minute appointments and are always upfront about any treatments that are necessary. We never leave our animals in their care and worry. We know Dr B and his entire team are going to care for our fur family the best way possible! Dr B was also honored by the Sunnyvale police department when the fire department needed assistance rescuing a puppy. He is truly a wonderful person and truly an amazing caregiver to all animals. read more

On December 27, 2021 I had a service dog golden retriever who was going down fast. I do not live in Sunnyvale however I was in a hotel very close to this clinic; so I called and made an appointment. When I first arrived in the afternoon the staff seemed to be very attentive. However; everything seemed to go downhill after that. Doctor Bakrhi asked me what Cremation plans are wanted. He seemed more interested in selling me a plan than taking care of my dog. I was secluded in a different room than my dog; but went to the room where he was and saw two attendants trying to put a needle in to my dog's leg; Jabbing much. It was like torture watching them. I was finally allowed to be in with my dog when they had a needle in his arm. The experience was very difficult and once the serum was injected I stayed with my dog For a while; until he no longer had a heartbeat. Upon leaving I got a "thanks for your business" $795 later. The clinic was unkempt; And the office manager (I believe his name was Jacob) was very rude and uncaring. The last few days I've been waiting for a call back from the doctor. He never called me back; Even though Alexandria told me he would. This is by far one of the worst veterinarian experiences I have ever had. I have much experience with veterinarians In California, Texas and Colorado. Of all the bay area veterinarians; I'm pretty sure this is about the worst. I certainly will not even go into their parking lot; let alone bring any other dog For care here; dying or otherwise! read more

We have been treated in a different clinic before switching to ELC and we are extremely happy that we did! This clinic is amazing ! The veterinary doctors are kind and professional and the team as well. But above all, they make me feel like they really CARE. This is probably what makes them the BEST. They were all very patient with all of my questions and also gentle in the way they handled my dog which is very anxious in clinics. I highly recommend!!! read more

So this was my first time going here since my dog max got sick sure they were very nice, friendly, and gentle with my dog but when it comes to having his bloodwork, water to inject for hydration, and especially the medicine and the nail clipping it turns out to be 897.34 dollars plus 24 cents for tax? Just for that such bullshit and a scam how just for that, that's a full on scam I don't recommend going here if you want to spend a lot of money just for that but I recommend if you want to get your Dog better come here. read more

I received a condolence card from the clinic and they couldn't be bothered to even get thr gender of my pet correct on thr condolence card. I also requested and read the report from the emergency clinic and I am revising my rating to a 1 as I now have a much clearer picture of my cat's state prior to her death. If you truly love your furry companion and want the best care for them, choose a different vet. My cat spent 4 hours under observation under their care on her final day and they failed to catch anything was wrong with her. They don't even care enough to get the details of your furry companion correct when sending condolences!!! That feels like the bare minimum! read more

I can't recommend Dr. Zibaee, Dr. Bhakhri, Jacob, Noe, Alexandria, and all of the incredibly special vet techs that work here enough. They're such warm, compassionate people and are always amazing at squeezing my boy Caspian and I in. Any time I have any worries about a new weird symptom Cas is showing or I need to pick up his next dose of Simperica Trio, Alexandria or Jacob are on the other end and happy to help. Thank you all for being so committed and taking such good care of this community's animals. read more

DO NOT BRING YOUR ANIMALS HERE!!! The vet and staff that work here are completely incompetent and do not treat your animals with care!! We dropped our cat off for a summer trim, given it was her first time here she had to do an office visit. Vet walks in to do her exam grabs her by the skin on her next and puts her on her back. Our cat is 4 years old and she's gone to a few different vets and no one has ever handled her that way before. We left so she could get groomed they call us telling us that she is hissing and scratching them - this is also very unusual because we've taken her to bow wow meow several times and they always say she's friendly and relaxed and a very lovable cat. Again I've had her for four years and she's NEVER hissed at me. So they sedate her so they can finish her cut. An hour later we get a call to come pick her up - they left her in a cage because she wouldn't let the staff put her back in the carrier. What a joke. Upon going to pick her up whenever a tech or the vet walked by she would hiss and freak out, the only reason an animal would behave that way is because it feels that it is in danger. Not to mention the other animals in cages didn't look relaxed either...I'm not sure what the hell these dumbasses did to my cat while I wasn't there but she was okay once she saw us. Honestly it was the worst lion cut too. A cut that was supposed to be $85 ended up being $180. Screw this place don't bother bringing your animals here. read more

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It is a wrong place to take your animal for any kind of treatment. Dr has a team there to Robb and play with emotions of Pet's owners. They are highly rude and all are partners in their acts And crimes. We had a very bad experience during treatment of our dog. Dr himself has threatening attitude towards his client and saying that he is protected with insurance.....highly non Proffessional person and place. Please do not go visit this clinic and spread this word. read more

I came here a few times for my little dogs because it was close to home. Dr Parvizi was my vet. I called today to make an urgent appt with Dr Parvizi, but apparently he had moved his practice to Summit Animal Hospital in Los Gatos. Every time I speak to Jacob, the office manager who takes the phone calls for appts, I have an issue dealing with him. He is the rudest person and has zero customer service skills. Same thing today. He can be infuriating to deal with. I asked about the vet replacing Dr Parvizi. Bear in mind that your pet is your child. If your pediatrician changes, you want to know how qualified the new baby doctor is, right? I asked if she was a very young vet or an older vet - roughly what age group she was in. This is not much to go on, but one benchmark for experience. I don't want an intern or recently graduated vet. I have a difficult life and death situation with my very old and heart compromised small dog. I need an experienced assessment, this is not a routine health check. Jacob started acting sassy on the phone saying this was an inappropriate question. I asked when he had an appt time for today, but he told me I should go and see Dr Parvizi and not come here. He continued on this theme even when I told him to stop being rude. I could not believe he was turning down a customer on the basis of his own ego. This is terrible customer service. I am never coming back here. I don't need to be insulted and treated condescendingly and feel unsafe bringing my pets here. A lot of customers have had issues with Jacob. I don't know how he still keeps working there. He is damaging the business with his attitude and poor customer service. read more

Just want to say how great all the staff is there and Dr B is awesome. My 18 year old Lilly is not doing very well but I would not trust anyone Else to take care of her. read more

Every staff member at ELC Veterinary Clinic is knowledgable, professional, kind, and helpful. They take the time to explain procedures and help develop an appropriate plan of care for your pet. Services are reasonably priced and the level of expertise and professionalism of Dr. Bhakari and Dr. Parvizi is unmatched. I have been to several other veterinary clinics in the Sunnyvale and Cupertino area and no one compares to ELC! Unfortunately, I moved away from the area and had to establish a relationship with a new vet in another state. But I continue to recommend ELC to all of my pet-owning friends and family members. read more

Brought my dog here for a dental cleaning. I did do a price check at about 4 clinics in the area and they offered the best price (by almost $100) for the pre-anesthesia labs, anesthesia, teeth cleaning, post-cleaning antibiotics. We dropped him off at 8 in the morning and picked up our happy pup around 5pm (they require monitoring after the anesthesia) Front staff was very friendly. Will be back! read more

We take our dogs and cats here, I LOVE them. Everyone is so friendly, I love how personal they have made appointments during Covid-19! Great Job guys. Your 4 legged family member will be lived and cared for the entire time. I can't imagine going anywhere else for my pets needs. read more

Thank you for the excellent service from beginning to end! All the staff did a great job making sure that my cat got his abscess safely removed and that he healed well. Jacob was great at understanding my concerns and communicating information with clarity and compassion. It was easy to see that he loves animals. He knew exactly why my cat was acting so strange while wearing the cone and suggested just the right solution! read more

ELC Veterinary Clinic - Veterinarians Near Me - Sunnyvale, California

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This place is one of the most organized, thoughtful, and amazing vet clinics i've been to. They are fair and reasonable which is why I prefer this vet to any other. Dr. Bhakhri and the front desk staff have always been very pleasant and helpful. Specifically last year when my senior dog had an emergency situation. I called the office after hours on Saturday afternoon. Luckily Dr. Bhakhri answered and told me to bring my dog in right away. Unfortunately she was too sick and there was nothing we could do for her. Dr. Bhakhri was so compassionate and patient with me as I said my goodbye's. I highly recommend bringing your pet here for all your vet needs. read more

Honestly this is my favorite vet clinic hands down !! The staff is always super cool, they fit your every needs and they always help you out !!! 10/10 thank you guys !!! I always recommend them !! read more

I have an 18 year old cat, yep she is really old. I've been taking her to banfield cause she needed her teeth cleaned. I don't want to denigrate them, they have their place. Gracie can't seem to handle her claws length. I took her back to ELC and was grateful I did so. They give her the best care. She is eating better, and feeling better. I am grateful. read more

ELC Veterinary Clinic - This is Gracie. Portrait not all the way done, but mostly. She has a powerful personality - Veterinarians Near Me - Sunnyvale, California

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The whole staff has been so helpful and great in helping us care for our cat Surya. We were referred to ELC and to Dr. Bhakhri in particular, and the referral has been perfect. Even though we live in Mt. View, and there are other vets closer to where we live, it's worth driving to Sunnyvale. Thank you ELC so much for everything! I should add that during Covid times, the staff has been very considerate. They are always masked, and walk in and out of the doors so we all don't have to leave our cars. Obviously this is done to help anyone avoid anyone else who may be contagious, but I never feel like the staff is put out - they're happy to take this extra step. read more

Our new dog loves ELC and its staff! He is with us now for 4 months and been going to the clinic for some months now. We got their puppy package and all went well. Went back after Newton got a skin infection. Jacob addressed him as "Joey", made me teary. He did apologize although unnecessary. I am just happy they remembered Joey. Thank you for all the things you do! read more

massive scam... charged me over $1000 for an x-ray and bloodwork. literally can't believe it cost many many hundreds more than when I paid to fix my dog at a different clinic. the doctor also said he would call the next day to follow up with results and I didn't get a call for a few days. in fact, I didn't get any calls or email until I went to ask. You'd expect, after paying that outrageous amount of money, that they would have exceptional service or at least just to do the bare minimum of what they originally promised. read more

I brought my kitten and dog here. The staff are really nice and the doctor is also caring

ELC Vet Clinic has been amazing. The staff is so caring; Dr. Bhakhri even answers the phone on most evenings and weekends which has been a godsend when dealing with old dogs and their various ailments. Dr. Bhakhri almost literally brought back my old-ish Labrador from the dead when he figured out that she'd has a stroke and could mostly recover. In the end, my beloved Lab made an almost complete recovery and lived another three happy years. Dr. Parvizi is also wonderful and brings to the practice his specialty in endocrine research. He's also been able to quickly diagnose the many skin disorders that pop up in my senior dog. Oh yes, and my dogs have always liked everyone at the practice and even jump out of the car to run and get in the vet's door! read more

Pros: They are friendly people. Cons: They are in it for the money and not because they love what they do. That is key to me anywhere when it comes to your animals or children. We took our cat there and were told that the cat is old and very sick. Basically that euthanasia was recommended and I was pretty much expecting to hear that at this point. I thought to myself let me ask how much they charge to let our cat go. Bare minimum was $375 (where they take her to an animal cemetery). I could not believe it. They knew we could not afford to treat the cat for her illness and they try to get over on people to come up on some money. Anywhere else you go they do not charge that much. You would expect for that price to at least get her ashes back. Not so at this place because that was around $500. Completely ridiculous. I felt so bad for our cat because we already had felt like we let her down by not being able to afford and help her and find out why she was sick. As long as she was eating and happy we figured to let her live her life. My sister dumped 5 cats on us years ago and left them. Because of my own personal life situation treating her would have been too hard for me financially. I would never have gotten animals that I could not afford to treat if something came up. Obviously, these last few weeks the cat deteriorated and it was time to let her go. So on the last day of our cats life we dragged her here only to leave and find somewhere else to take her that wasn't trying to profit an extra $200 off of her suffering. The poor cat didn't deserve to be scared during the end of her life in a cage going to different vets that cats hate to begin with. We ended up at Adobe Animal Hospital in Los Altos. HIGHLY RECOMMEND. As soon as we got there they put her in a quiet room and let us say our goodbyes. They knew we felt bad and the doctor was comforting my mom who was very upset. They even offered to bill us later for it. It was $165 and with our situation that helped us tremendously. If you are in a difficult situation look elsewhere. read more

Awesome place! Jacob and Dr.B are simply the best! They saved the family dogs life. Took her to that ripoff place off of Santa Teresa and they were trying to charge us $10,000 for her surgery smh. Thankfully that this place exists otherwise she would not be here today with us. Ginger loves you all very much! read more

I brought CHP in when she was a small baby kitty. 8 years ago. they have been taking great care of her sense then. She gets really stressed when we drive up but when they have given her a bath and lyon cut, pedicure, she is so proud of herself. she walks around the house with her head up high and wags her tail like she's all that! thank you Jacob and the team. Your great! read more

A big thanks to Dr. Bhakhri and his amazing and caring staff. My senior cat Stella needed a major surgery, and Dr. Bhakhri did an amazing job, explaining everything so well,and he and his staff were so sweet and caring to Stella, who is recovering well. Thank you also to Isabella, who took such great care of her after surgery, and let me know in detail how she was doing. At my last vet clinic, my cat had to be sedated before bringing her in as they couldn't handle her. Dr. B, and and his staff are fast and efficient, and she can go in as is, with no need for sedation. read more

ELC Veterinary Clinic - Veterinarians Near Me - Sunnyvale, California

Just overall a good person and good clinic. They don't nickel and dime you. Honest service and only what you need for your Animal

Staff are great. Wait time is short. My cat was taken cared of especially with Zia. Thank you!

I was referred to ELC and Dr. Bhakhri by a good friend -- best referral ever! The staff always takes the time to greet me and my dog to minimze her stress and they answer all of my questions. Dr. Bhakhri takes the time to address all of my concerns and never seems to rush through. Two thumbs up! read more

This vet clinic is by far the best I've ever taken my dog to. Been going there for years after switching from another clinic and I am so happy I found them. The Dr. and staff at ELC are super friendly, it feels more like family. They show genuine care for my dog, very loving and empathetic and my dog is always excited to go there. Vet - Dr. B, Jacob - Office Manager and all the staff are very knowledgeable, diagnosis is always spot on and so is the treatment so my dog does not have to suffer through trials and errors as been the case with other clinics. At ELC you do not feel like a number in their system, you feel as part of a family. They explain everything very thoroughly once you are there and always follow up with post visit for major treatments and detailed instructions. I would take my kids to see the best pediatric Dr. there is, will do the same for my dog who is part of the family, therefor will take him to the best Dr. as well at ELC read more

This place is an absolute JOKE. IF YOU CARE ABOUT YOUR PET DO NOT TAKE IT TO THIS VET. I have an English Bulldog and brought him in for treatment on his cherry eye. I spent 2,000 dollars, and the vet guaranteed the work. The work was done two months ago. I have had to bring him back in several times because the surgery was unsuccessful. It is WAY WORSE now. At this point, my dog cannot see out of either eye. It was a totally botched surgery. I'm not sure that my dog's vision will ever recover. Today, I made an appointment for 3:45 and sent pictures. The vet had one of the admin assistants call me, after initially scheduling the appointment, say that I need to see a specialist, and that the vet is refusing to see my dog. He says that, based on the pictures, and after refusing to even look at his eyes in person, that it is unrelated. The cherries in his eyes are so swollen and enflamed that my dog cannot see. This is the worst veterinarian I have ever seen. I've been a dog owner for over 20 years. I went to this place because it is right down the street from my house, and everyday I regret that decision. Again, based on the work that this place did on my dog, I'm not sure if his vision will ever recover. They guaranteed work, botched the surgery, and are refusing to stand by their guarantees. I asked to speak to the vet, and I was told that he's not available. You know when he was available? When he charged me 2,000 for a surgery. I WOULD HAVE GIVEN ZERO STARS, BUT I HAD TO AT LEASE SELECT ONE STAR TO SUBMIT MY REVIEW. read more

Took my fat cat in he had some matted hair. Was treated like family. Everyone came in and gave some love to my cat. The tech was able to get out his mats without shaving. Nothing better then everyone giving attention and cuddles to my cat. Very reasonable prices. They also accept care credit with is s huge bonus. But a bad thing to say about this group of animal lovers! Thank you all! I'll be back. read more