Always been helpful and definitely less expensive then going to a dealership. They are always busy but find a way to fit your card into the program. Great bunch of people. read more

I recently relocated to Denver. I have an older car so I got it checked out before a made the cross country trip. When I got to Denver my car was running fine for a few days. Then one day I started driving and it wouldn't accelerate well and kept idling. I asked a few people if they had an automatic recommendation but I also search on Yelp and found the amazing reviews about Elder Auto. They definitely live up to these reviews. I had my car towed to their shop and notified them by phone . They got all my information, Let me know they were backed up and could probably look at my car a few days from now. They ended up calling me the next day with the diagnoses and a few hours later I pick up my car which was running smoothly. The team at Elder Auto is friendly and the thoroughly explained the issues. Plus, they gave me a new customer discount. This will be by new go-to auto shop! read more

I have taken my car for regular maintenance since I moved to Denver. I have not encountered any issues with them. The staff is very friendly and the mechanics are very forthright when it comes to diagnostics and recommended fixes. They explains the issues/recommendations to me as it is without getting into a crazy sales pitch mode. It is conveniently located at Evans and Holly in SE Denver, not far from I-25. Because Evans is a major thoroughfare, parking can be challenging at times. read more

Y'all...one word! Integrity! They have the best customer service and if your car doesn't need what you thought, don't worry, these guys are gonna take care of you. They are the professionals and they will not take advantage of you. Schomp ford told me I needed an $8k transmission repair, but turns out not the problem! They referred me to a different shop, also took care of a battery issue, warranted and replaced all free of charge! The Schomp charged me $170 for the bad advice and were rude to boot. read more

Jared and the team here at Elder Auto has been more than amazing. Surpassing expectations, going above and beyond at every turn and friendly to boot! We have really enjoyed a non enjoyable experience with this team because they are so great. Cannot recommend enough! Thank you guys, really Lauren and Jordan read more

Early Dec '21, they tell me they'll call back with a quote. I call back three weeks later and they said they lost my phone number. They also ask for my VIN so I give them that as well. Three weeks later I call them again and they say they lost the VIN. Waste of time. If I were them I would have said, "We're very sorry, and furthermore, we'd like to knock off X% off your bill," and not, "Can I get that VIN, again?" When something is too hard, maybe delegate, or maybe quit. read more

I got a referral from my neighborhood group that this was the place to go. When getting my oil changed at the dealership, they stated I'd need to have my brakes done. Although I get my oil changed there, I wouldn't have work done there. I looked for a mechanic/garage in the area and asked for referrals. I would 100% recommend this location. They were helpful, told me how much my brake pads had left (they didn't recommend a brake change yet). They were also really helpful in installing a new battery I had purchased, but never put in because I didn't buy a tool for it. (Super helpful.) The fact that they told me straight up that I didn't need brakes yet and gave me an honest assessment of what was happening would make me recommend them to anyone looking for a place to take a car. My car is a 2010, so she's not new, but it's a Subaru with 88k and many miles left. Definitely recommend. read more

I've been trying to get all the life I can out of my 09 Subaru Forester, so I decided to look into several repairs that had on the back burner. After taking my car into a different mechanic, I wanted a second opinion on the suggested repairs and cost. I looked on Yelp, NextDoor and Google, where I found a good amount of positive reviews for Elder's Auto. After taking my car in and reviewing the suggested repairs from the other guys I was glad I found this place. The staff was friendly, helpful, and knowledge throughout my repairs. I ended up replacing my head gasket and spending a good chunk of change on the repairs, but Im happy to say the car is running better than ever and I'm hopeful I'll be feeling past 200k miles soon. The only downside is the visit... The parking lot is challenging lol. read more

Elder Auto is the best! Gerard has taken care of all my auto needs for many years and he is much appreciated. I know when I call, I will be very well taken care of. And, when I arrive I am the most important person in the room. Always completed in a very timely manner. I thank you very much. Craig S. read more

I knew what service I needed (new serpentine belt). Made an appointment online using their website. They charged me $40 less than a nearby shop quoted me. Friendly service! Professional. No one tried to upsell me on things I didn't need. I dropped my car off in the morning and picked it up in the afternoon. Easy peasy. I'll be back for my car service needs! read more

Elder is the rare find. We had both our family vehicles break down. One I was not in a hurry as it had been down for awhile I had to have it towed. Other reviews talk about how good Elder was, but they said you may have to wait a week or so. I was amazed that they got started working on my car right away (air suspension repair) it was out and back to me the same week. It was hundreds of dollars less than I had been expected. It was then I took my fiancées car there. We had been quoted $4500-$6300 elsewhere for multiple necessary repairs. Elder got us in and out again for $3300, again a huge savings. You can trust that Elder will do what's necessary, cost effectively. They will not upsell out gouge you. There is a reason they are busy! read more

This is my second 5 star review for Elder auto! Left one 4 years ago and this place still offers the best service, I would leave 10 stars if I could. Cody, Ramon, and team are so amazing and really care. I swear if you're looking for a place that is trustworthy and honest, come here! Even when I'm sitting in the waiting room and listening to other customers they are always singing their praises - they obviously treat everyone with the same great service. It's so refreshing to know you won't be taken advantage of, will get great work done, and have people that smile and genuinely enjoy their job greeting you! Thanks for always taking such great care of me guys!!! read more

I needed to have service done on my car and didn't want to go to a dealership because it's so expensive! My daughter and son-in-law had taken their cars to Elder and were happy with the quality of work they received so they recommended it to me. I made my appointment and a few days later, I was able to take my car in and was happy with the results. They were friendly, reliable and on time. I believe I have found the perfect service provider for my car. Thank you Elder Auto! I will definitely be back! read more

So after taking my Toyota up to a dealer in Boulder(who shall remain unnamed) and getting quoted close to $7000, to fix my 2006 Avalon. I found these guys and they fixed everything on my car for less than $1200. I knew the gas cap needed to be replaced and the sensor was returning some bogus code and wanted to see if they would find it and they did. The Toyota dealership wanted to charge me over $800 to replace some charcoal filter and these guys caught it and replaced the gas cap which cost me less than $20. I am a NYer so by default I assume everyone is trying to rip me off. These guys did right by me and I would recommend them hands down to anyone looking to get their car fixed and not get fleeced. read more

I was introduce to Elder Auto from Next door my local neighborhood Message board. Quite a few positive remarks. So, I thought a lot of my neighbors like them I'll give them a try. What a HUGE MISTAKE! Had them fix my Power steering issue on my Pontiac Grand Am. After the 1st visit the vehicle was NOT fixed! Vehicle was still leaking power steering Fluid. Had a whole new Rack and Pinion system installed because I was informed by Elder Auto that's what needed to be done. Took the car back, was told there was another problem and that'll be an additional charge cause that problem wasn't covered under the 2yr , 24,000 mile parts and labor warranty. (The Warranty can be found at the bottom of the paper work that they give you as a receipt.) So I said okay and Agreed to have that fixed. Well, it still had the same problem. I was told again, this is a another problem that wasn't covered and that would be an addition charge. This is now the 3rd time I had been there to have this problem fixed. This was the LAST time that I will go there for anything! They claimed this was another hose. I go to pick up my vehicle, I notice that the front fender between the door and the front fender is bent out of shape. I go in ask, What happened to my car? The Fender is all bent. I was told," We always take pictures of every car before we work on them " it's called a walk around". So, the person I dealt with said " Looks like there were NO pictures taken." I was also told at least two different technicians worked on my vehicle. They then told me that "the technician who was working on your car couldn't open the door to get in to the car so, he took a pry bar and bent the fender all out of shape". So he could enter the vehicle. Now is it to much to ask, if you can't open a door to a car to call the owner of the car and say We have a issue and we need your opinion. Listen, I know it's not a $ 15000.00 vehicle. (For it's age the vehicle looks and runs great) That's not the point. The point is, When I dropped off the car I was able to get in and out of the car with no problem. Door opened and closed without any issues. And also it's a four door vehicle How about trying to use ONE of the other doors. I'll bet you're asking yourself Did they offer you anything for the damage done? ABSOUTLEY NOT! Told me I could probably find a used fender at a salvage yard. Ohh the person I dealt with did offer to TRY and bend it back so it didn't look as bad. I declined this offer. So this morning I go to drive the the vehicle I notice the steering is making the same noises as it did before. Which means there's still a problem. I open the hood check the power steering reservoir. There's no fluid in the reservoir! Are you kidding me!!! Unbelievable! Recap WASN'T that the whole reason I came there in the first Place. So bottom line if you choose to go to Elder Auto just be aware this may or may not be your experience. I paid a lot of money to have this problem fixed. I will NEVER RETURN TO Elder Auto. read more

My family and I have taken our cars to ElderAuto for years. The whole staff is amazing and straightforward. They'll let you know what repairs you can put off and what needs to be done ASAP. If you care about your car and want it to last and run well then I highly recommend taking it to ElderAuto for regular service and maintenance. Also took my car in today and they are open during the coronavirus outbreak! Take your car in, check it off your to-do list, you have nothing better to do. read more

Everyone I encountered was very sweet and helpful. I just needed a new wiper and I was in and out of there. Thank you so much again!

Elder Auto and Ramon deserves more than 5 stars. Safety was his upmost concern. Even though their schedule was extremely busy, Ramon was able to check my daughter's brakes and realizing it was not safe for her, he very graciously accommodated and went above and beyond. I greatly appreciate your kindness and honesty Ramon. I will definitely be recommending you to anyone looking for a trustworthy and honest repair shop and I will definitely be returning for all future work on my daughter's vehicle. Thank you again! I genuinely appreciate all you did! read more

I've been coming here for 10+ yrs and have sunk a lot of money into multiple vehicles, which I was okay with given they're trustworthiness. This summer, I took my Prius in for catalytic convertor replacement. Two weeks later the convertor was stolen. I returned w/the Prius as I didn't know what had happened. They asked to keep it for a few days stating they could give me some ideas for selling Prius for parts. Three weeks later, they said I could only get a couple of hundred for the Prius. I donated the car and was informed it was sold for $1k at auction. I don't know what happened but it's very unlike any experience I had with them and will not be back. It's sad bc as a female it's nearly impossible to find an honest mechanic. read more

Great, friendly service on my '07 Jeep. Now that I know they handle foreign models, I may consider taking my BMW there as well.

After taking my car THREE times to another shop to get my alignment corrected, Elder Auto was finally able to get the alignment corrected. Not only did they spot the issue after the first try, they were nice enough to explain why it might not have been corrected properly the previous times by the other shop. The fact that they were able to find the cause of the issue vs. the other shop is a win in my book. Secondly, Ken was nice enough to inform me that my rear brakes needed to be changed. No hard sell, just simple facts. There was only about 15% left on them. I wasn't looking to get them done but better safe then sorry. Lastly, I asked them to check my suspension as there have been noises coming from that area. Ken was great at telling me that although the noises are around, there is no safety problems my car which he left up to me to correct or not. It was going to be another $600+ to get this corrected. I appreciated that they could have easily upsold me and told me its needed but instead just gave the facts and said it's not necessary and could be done at a later time. Honesty goes a long way especially in this line of business. Appreciate that from these guys! Will be back. read more

Honest Patient loyal professional Elder auto is a great shop with many intelligent mechanics. They are honest about the job, they won't tell you something else is wrong just so they can get a buck out of you. If you think you may have a problem somehow with the work they've done they will happily follow up and check everything free of cost and break everything down for you to better understand. Which honestly makes me feel very secure if I ever have an issue.... they are the best and that's no lie read more

My 91 year old aunt couldn't start her car which was in a parking garage. She called around and Elder was the only shop that would help. They came and picked up her car (1999 Toyota) and took it to their shop. They had to find the parts first, order them and install. They kept her informed the whole time, gave a very reasonable quote and fixed it. They even picked her up and brought her to the shop once the car was finished. I only found out about everything when the car was fixed. I can't thank them enough for taking care of my aunt, making her feel very secure and comfortable with everything that was happening. The whole experience has been amazing. read more

Elder Auto again came through and saved the day. They service all of our cars (2 Subarus and a Honda) and they always go above and beyond. Call ahead for an appt. - they are busy, but it's worth it. They are top notch! read more

Today I came to Elder Auto to ask if they can fix my bumper , my car is got hit on the rear bumper at the parking lot, the corner if the the bumper is slipped out a little bit .... and one of the mechanician take a look of it... ans then they fix it... and i ask them do I need to pay?.. no you're good they said. Good job Elder... great service. read more

I have personally known Ramon 40+ years. Repairing automobiles has always been his passion. Elder Autos excels in Customer Service and knowledge. The staff he has hired are like family.. They too have been with him for many years, which speaks volume About him and the business he operates. My whole family and many friends are use Elder Autos. I can't say enough positive things About every aspect of the his shop read more

Cant recommend this place enough, another shop tried to tell me I needed more parts replaced than I really did and I'm so glad I got a second opinion. Elder Auto was super honest and told me I didn't need everything the other place was saying, saved me a lot and even got me a 10% discount on labor on top of it. They also let me walk in without an appointment and got it done in just a couple days. Thank you guys you're awesome read more

Most trustworthy business that I have dealt with in a long long time. From the front seal wit Angel & Shaunie getting you all set up to Cody, Ken & Gerard telling you like it is. They won't have you spend a nickel if they wouldn't buy it themselves. Mr Elder & wife Gloria know the secrets to a successful business. Treat customers like you would want to be treated, be truthful & tell it like it is, & if it's not absolutely necessary, let's hold off. Sounds so simple but only a few can get it done. Elder Auto is one of those few. You will be pleasantly surprised. Especially if you have been dealing with the dealership. Cheers. read more

I had my bottom carriage break. It was dragging on the ground on a snowy Colorado day. I called Ramon to see when he could get it in. He told me to come by immediately and he'd fix in in no time. I was so surprised I repeated back to him what he just said that he really meant come by now and he'd fix it now. He chuckled and confirmed it. He earned my business whenever I need car services. Given a chance he'll earn yours too. Also the waiting room has comfy chairs. No worries if you need to wait awhile. read more

Our car was due for its regular maintenance (oil change), so I scheduled an appointment. When I called they had a full schedule for the day we're wanted to bring it in, and squeezed us in, keeping us informed that it might take a little longer than normal. They had it done in a couple of hours, which was faster than expectation. Ken gave us a call when it was ready and went over what they checked and a few recommendations. Never pushy, just keeping us informed. read more

Guys are legit. I was in a pinch with my truck and the gentlemen at elder auto helped me push my truck in the lot, diagnosed it and fixed it within a week. Couldn't be happier! read more

My daughter has a Subaru and loves Elder Auto on Evans . I also have a Subaru, and had some recall work done at the Subaru dealer. I asked the Dealer what the clicking sound in the front was and they told me that they don't test drive the car, and didn't notice any clicking sound. They only put it on the rack and look at it. I was not to happy about that. So I went to Elder Auto as my daughter really likes them. They told me my CV axles were really bad and needed replaced also my brake pads were down to 1 mm meter so I had all the work done there, and just to compare I got a quote from the Subaru dealer as expected much higher $$$$. So I was super happy. Elder Auto very fast and less expensive. 100% pleased!!!!!! I'm telling everyone I know!" read more

I cannot believe I did not write a review for this establishment long ago!!! After my regular mechanic couldn't get to me during the holiday season, I came to Yelp to research reviews for other local mechanics. I happened upon Elder and book an appointment for brakes and an oil change. Upon arriving early, I was greeted pleasantly and invited inside. There were two seasoned men inside, hanging out, who I have realized are a staple of the morning Elder environment. They were chatting and greeted me as well. Elder provides a small selection of complimentary beverages and snacks for their patrons and they also provide drop-off/pick-up service for clients leaving their cars for maintenance so that you still have transportation to and from your destination for the day. All of the staff are very friendly. The service is affordable and honest. They won't do work they have verified is unnecessary and they will let you know if they find any other issues but they don't pressure you to get the work done right then or even with them if it is unnecessary and their quotes are not outrageous. They are very accommodating. Upon additional visits, I find the same quality of service. On my last visit, the owner let me know that this location will be relocating to a building at Evans/Holly, a little farther east of I-25. I look forward to continued business with this establishment. read more

I had recently been to a BMW dealership for an oil change. At the time the "steelership" told me I had multiple critical things that needed to be fixed pronto. I decided to ask for a second opinion and called Elder. The person who arranged my appointment was great, nice and efficient. Elder called me with my new estimate and proceeded to tell me how my tires were low and they filled them all. I'm thinking... here it comes... the big whammy... and then they told me everything was great. Keep an eye on it, but nothing is critical at this point. I went from a potential $4k bill to $0 and they filled my tires! I will be going to Elder for all of my auto needs moving forward. Honesty is priority and I now know I can fully trust them! Thank you Elder Auto! read more

This place was great and speedy. Brought in my Volkswagen to get a serious fix done and they were very nice and quick to get it done. The customer service was great! The guys at the front immediately greeted and assisted me as I walked in and were eager to help. They were very accommodating to my schedule and even waited about 15-20 minutes passed closing for me to pick up my car. My car was fixed and everything went great. It was also reasonably priced when compared to other quotes I had received around town. Professional and polite services; Would definitely recommend! read more

Have had confidence in Elder Auto for a number of years, but the last two days, they failed. Brought my car in for a routine fix, something that would easily be done in a day for most service providers, but after promising to have the job done for two days in a row, I got a call late in the afternoon on a Friday that they had not touched it. Things happen, but let people know with a reasonable notice. We count on having our cars and we count on service providers that will communicate in a helpful way and get us back on the road. Not sure if ownership has changed, but we are moving on. read more

I regret not using this auto shop sooner, as I overpaid for unnecessary repairs two times prior with recommendation from the other shop that I needed a new axle. Elder auto was friendly, detailed with their explanation, and explained honestly why I was having certain issues with my vehicles handling that completely explained the diagnosis, even though it conflicted with the prior shop I used. The repair price may have been a little on the high side, but I admit I have not been to many shops in Denver. read more

Highly recommend this place! The service is great and pretty quick. They are not pushy when it comes to recommending fixes.

This place is awesome. I've always had great customer service and great work done to my vehicles.

Kyle went out of his way to help me with a botched battery replacement (autozone) . Everyone there was super helpful and responsive, the woman at the counter was attentive and friendly. I will continue to highly recommend this place to friends! read more