This is the new supercharger in the Whole Foods parking lot. Brand new and blazing fast. It was so…read morefast that I had to run back from shopping. My only complaint would be, that there are only 6 or 7 chargers so it could be a wait depending on when you go.

Great value -- cheapest supercharging I've found in the Bay Area. Only 23 cents per kwh as of March…read more2024.

ChargePoint is everywhere in the Bay Area, and that's unfortunate. My company uses them for their…read moreon-site chargers to manage the queuing system, and it has more bugs than a bait store. The charging stations appear to have flakey cellular connections that are often out of sync with the back-end systems. Frequently, they'll just stop charging, and then you find yourself kicked out of the queue with no hope of getting another charger by the end of the day. I'm glad I have a long-range vehicle, but I feel for the poor folks who count on getting that charge to get home. But, honestly, all the software bugs don't even compare to how neutered the support department is in their ability to do anything corrective. If you report a software bug, they'll "pass it along to the station owner" (i.e., support doesn't actually read your message). Today, I broke down and actually called someone when my station stopped charging after about ten minutes. She was "diagnosing" my problem before I even told her what station I was at (i.e., reading from a script). And when she finally did look up where I was, saw charging had stopped and I'd been kicked out of the queue, the best she could say was, "sorry, we know the software has issues." When I said, "yeah, and I've reported them multiple times," she said, "oh, that's tech support. I'm driver support." As for getting me back in the queue? Nope. Driver "support" doesn't really do much more than offer a shoulder to cry on. I have no idea what ChargePoint actually supports aside from its bottom line. I can only hope someone will step in and fill the void that ChargePoint continues to leave in one of the most EV-dense markets in the nation.

As the Operations Manager for a luxury residential community with over 3,000 residents, I expected…read morea much higher level of support from ChargePoint. One of our charging stations went out of service, and what should have been a straightforward repair turned into weeks of frustration. I reported the issue immediately, provided photographs, participated in multiple phone calls, responded to every email promptly, and even approved the repair in writing on July 9, 2026. Despite this, ChargePoint continued sending generic emails asking for approvals and documentation that had already been provided. The most frustrating part wasn't that the station was out of warranty--we understood that and agreed to pay for the repair. The problem was the complete lack of urgency. Weeks passed without a technician being scheduled while our residents continued asking for updates every day. Throughout the process, no one appeared to take ownership of the case. Instead, I received repetitive template responses with little indication that anyone had actually reviewed the history of the ticket. At no point did management acknowledge the excessive delays or apologize for the impact on our residents. If you're considering ChargePoint for a commercial property, HOA, condominium, apartment community, or fleet, don't just evaluate the equipment--evaluate the service you'll receive when something breaks. In our experience, after-sales support has been extremely disappointing. Our association is currently evaluating vendors for a significant EV charging expansion, and this experience has become a major factor in that decision. I sincerely hope ChargePoint improves its customer service and field support because the current process falls far short of what commercial customers should expect.

Watch out bait and switch!!! This is the 3x this happened. U chk the Tesla map and it says low…read moreprice .35 and I get there within 5min, plug in and I'm paying $0.47!! WTH (see pics) Don't trust Tesla map!!!

As far as locations go, this one is great and is in the parking lot of the Oakridge mall. There are…read moreplenty of stalls and I found several open ones during during peak.

The Pruneyard Shopping Center is home to many restaurants, retail businesses, and professional…read morebusinesses. Some of the major stores are Marshall's, Pacific Catch, Trader Joe's, Sports Basement, Buca de Beppo's Italian Restaurant, Trudy's, Luna Mexican Kitchen, Orchard City Kitchen, etc. It's nice to walk around and shop in this two story shopping plaza. Definitely nice during the warmer months. Con: The parking can be frustrating.

Pruneyard Management is a joke. Constant door dash drivers parked in RED ZONE for emergency…read morevehicles. If I park there will be cited or towed immediately. Pruneyard management turns a blind eye for the door dashers. This should be reported to Campbell PD.

This is a pretty solid charging place in the neighborhood. It's situated nicely near some homes and…read morethe Lucky shopping market. We usually also find an open charger and walk around to do some errands.

lots of plugs and very cheap charging would recommend coming here, you also have the app to see…read morewhat stations are available.

This is in the parking lot by Bass Pro Shop. I was here with a friend who loves BPS, so I was…read morehappy to be able to get the car charged while I waited. There are a lot of other stores and restaurants that are a short walk from here. A large number of bays and not crowded on a Saturday evening was surprising.

The best Tesla supercharger station in my neighborhood . You could find tons of restaurant in…read morewalking distance to kill those 20mins charging time , or you could follow what I did : to finish up one episode from Netflix inside the car :)

Needed to install a charger for a new EV, and was told by two electricians that I required more…read morerobust service, that is, a new panel, that would cost anywhere from $6 to $8 thousand, which took some of the joy of not paying $5.50 a gallon. EV Charger Expert proposed installing a smart plug that would monitor demand, and should demand overtax the existing service, throttle back demand from the car charger. That cost $1550 plus a $600 smart plug. The work was done quickly and it worked for Night One. I'm happy.

Worked with "EVCharger Expert" to install a 240V outlet for an EV charger in my garage and a…read morededicated 20A outlet for an over-the-range microwave. Overall, the job was completed successfully, passed inspection, and avoided a costly panel upgrade. But there were also a few areas where the process could have been handled more proactively. What I appreciated: * Technical expertise & cost savings: My service panel is limited (90A), and other contractors immediately suggested an expensive underground service upgrade. Kirill performed load calculation and recommended using an Emporia Pro charger with dynamic load management. That solution allowed me to safely add both the EV charging outlet and the microwave circuit without upgrading the service panel. * Permits & documentation: They provided the required licensing, insurance documentation and handled the city permitting and inspection process. The final inspection passed without issue. * Responsiveness: Communication was generally clear via email regarding quotes, scheduling, and permit updates. Where I believe the process could improve: We encountered a major obstacle when it was discovered that the crawl space was blocked by a concrete foundation wall, preventing wire routing as originally planned. Initially, there wasn't a clear alternative proposed. I ended up suggesting routing the wiring through the ceiling instead. While the team evaluated and successfully implemented that solution, I would have preferred if alternative routing strategies had been proactively identified earlier in the process. I also want to acknowledge Erin's craftsmanship. When we ultimately routed the wiring through the ceiling, he carefully navigated around existing plumbing lines and made precise cuts to minimize disruption. The finish work was clean and well executed. In the end, the installation works well, passed inspection, and achieved the primary goal of adding EV charging without a major panel upgrade. I would recommend them for homeowners with limited electrical capacity, especially if dynamic load management is needed.

If I must go to a mall, I prefer Oakridge over Valley Fair. Oakridge is not as large and…read moreoverwhelming as Valley Fair and I can always find a parking space, plus there isn't all that backed up traffic entering and exiting. Oakridge for me is nostalgic. I used to hang out there in the 1980s as a teenager when it was very different. No movie theater, no Cheesecake Factory, no ramen. The best restaurant back then was Carl's Jr. with a hot dog cart where you could make your own chili dogs. Needed to kill some time this afternoon while waiting for an appointment nearby, so I stopped in. Found a parking spot quickly, as usual, and stopped in at a few stores. It was nice and cool, and all of the employees I encountered in various shops were courteous and helpful. It was busy but not overly so. Even found a purse at Macy's for 40% off. I'm not a fan of malls, but today's experience was quite good.

Beware if you are watching a late night movie here. Unbeknownst to us, they only allow exit through…read morethe food court doors after a certain time. A security guard let flagged us to let us know we could only go through those doors. What would have been a quick walk back through the mall to our car turned out to be quite the journey. We were parked on the opposite side of this exit. The icing on the cake was that after our journey back to our car, the exit/entrance that we would have gone through (the one by the security office) was wide open.