Excellent considerate service. Vehicle had embedded nail and Service technician handled issue…read moreimmediately, removing nail and putting me back on the road. No cost under the circumstances, I am a local neighbor. Highly recommend Chapman Auto Repair Service auto for quick and professional service.

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

I don't love dealing with auto repair for the obvious reasons - getting expensive quotes for things…read moreI could fix myself, mild intimidation over things that aren't broken, or crazy up charges for parts because my car is a hybrid. That's not the case here. Their prices seem fair in my research, they're nice and straightforward, efficient and on time, the work is high quality, and I'm satisfied. Their cats are cute too. Thanks for being reliable! My aging car drives soo smoothly now.

Amir the owner is amazing, honest and forthcoming. Prius is the passion and specialty of OC Hybrid…read moreTech. If you own or drive a Prius, you need to come this place to service and repair your car. Their prices are very reasonable and they work with their customers. I also have to add that they have two amazing cats that will keep you company while you wait. There is a nice waiting area with a restroom, beverages and snacks. Dont think twice. I have been coming here for over a year!

I had an incredible experience at Electric City Tesla Specialists in Stanton! I initially brought…read morein my 2023 Tesla Model Y for a recurring low coolant alert. David helped me right away and had his team run a full inspection. They thoroughly checked the thermal system, confirmed there was no coolant leak, and topped off the reservoir. During their Tesla multipoint inspection, David identified worn front lower lateral links and compliance links that were affecting my ride. They replaced the lower control arms and cleaned out the dirty radiator. The turnaround was fast, the pricing was honest, and my Model Y drives so much smoother and handles better now. If you're looking for an honest, skilled independent Tesla repair shop in Orange County instead of dealing with the main Tesla Service Center, go see David at Electric City. Top-notch service!

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

As Prius owners, there is nothing scarier than the "Red Triangle Of Death" or that wonderful sudden…read moreloss of engine power on the freeway. This time I had the second scenario happen to me on the way home. As a NASA & Jet Propulsion Laboratory Engineer i have worked on a wide array of instruments, components, and even entire spacecraft like the Mars Rover, but I am embarrassed to admit I have no idea how to fix my Prius when it has a problem. The great thing is.... Valentine does!!! That's why I only trust Valentine and his crew to diagnose, troubleshoot, and repair my vintage 2007 Toyota Prius. It has 200K miles on it and I am hoping to put another 200K on it with Valentine's help. This time it was a bad fuel pump that was damaged after I ran out of gas and tried to start the car several times. Now, let me ask an engineering & design question. Would you integrate the fuel pump inside of the fuel tank so that when (not if) the fuel pump fails, you have to replace the entire gas tank assembly?? After all... this is not rocket science!!! Who designed this??? Valentine was very accommodating and explained the problem and the solution to me before any work started. This makes any customer confident that he brought his vehicle to the right place. I highly recommend these guys to work on your hybrid vehicle.

Needed a quick diagnostic and repair. Got the red triangle on check engine light on my Gen 2 Prius…read more They were able to attend to my car on short notice and fix the issue. They were forthright with what it would take to repair the car and the cost. It was a little more than I would've liked to pay, but they got it done right away and even pressure washed my engine compartment. I recommend the shop. In my experience, they are honest guys.

Outstanding service I came in without an appointment and they were easily able to accommodate for…read moreme and not only that, but they also estimated some follow up mechanical procedures that I could get done so far it has been one of the best shops that I have visited and from now on, they will be probably the only one that I will use, staff and management went above and beyond to make sure I was taken care of. Highly recommend.

Stay away from this place. Extremely dishonest and unprofessional. The staff will tell you one…read morething and then completely change their story later. I did not feel like I could trust anything they were telling me about the car or the repairs it supposedly needed. It honestly felt like they were trying to create or exaggerate problems just to get customers to spend more money on unnecessary repairs. Very shady business practices, terrible customer service, and zero transparency. I would never trust them with my car and definitely would not recommend this shop to anyone.

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

I was fortunate enough to find an auto shop like this one. I first discovered them through Yelp and…read moreI'm so happy I did. They were super responsive with the best customer service I've ever encountered, clear communication and consistent follow-up throughout the entire process. I originally brought my car in after getting a warning to stop immediately. I called around and got multiple quotes and they had the best deal. Andrew who answered the phone was incredibly friendly and correctly diagnosed it as a battery issue right away. He walked me through the difference between a refurbished and new battery and I chose the refurbished option which came with a one year warranty. Unfortunately the battery failed shortly after but never in my life have I experienced customer service like this. They offered to pick up my car and drop off a loaner. That alone is exceptional. Owner Ivan took full responsibility without hesitation and the turnaround time was phenomenal. 10/10 would recommend to anyone. I don't live nearby but I will absolutely be coming back for all future service. They really take pride and joy in making sure that everything is done well and will provide a solution with the utmost customer service.

If you want someone who is highly skilled, honest, and treats your car like it's his own, look no…read morefurther than Andrew! He provides exceptional service and truly knows his stuff. He gets the job done right the first time without nickel and diming you for every little thing. His prices are very reasonable for the quality, knowledge, and care you're receive. If you're looking for a trustworthy hybrid specialist who won't play guessing games with you, Andrew is absolutely the guy! I highly recommends him! Despite the thousands of questions I had, he never made me feel unwanted or gets irritated with me. Very patient and a great guy. Very well rounded mechanic.

As mentioned on other reviews it's $50 dollars for a smog check, and you don't pay if you don't…read morepass. Luckily I passed with no issues, so I was in and out in less that 20 minutes. Definitely recommended for your smog check needs, will definitely return the next time I need one.

It was affordable at $50 for sedans and $55 for utility vehicles with pass or don't pay policy and…read more$2 fee for credit cards. Not sure how much the retest is. The guy that helped me wasn't super friendly, but I got the service done within 15 minutes of arriving.

I drove from Arizona to get some maintenance done. They did a terrific job working on my car.read more

This place is GREAT! Great service and they make it easy to understand. They know everything about…read morePrius models! It was great learning about my car and the many options available. I drove down from north of San Francisco just to get them to do the work and I'm so happy I did! After the service they even cleaned the engine bay after the engine service and it looks almost brand new! I'm very happy with their service, pricing and ability to work around my schedule. I'll be driving down again soon for the next service and to get some customizations done too! Can't wait!!

My car AC has been terribly hot these past couple months. Only 1 of the 4 vents releases cold air…read more I thought I could tough it out but this crazy heatwave we're having in OC is driving me insane that I couldn't take it anymore. Decided to contact several shops for quotes and Nextgen responded very quickly (big plus!) and sold me on "free AC inspection." Took my car in immediately and they were able to look at it right away! Told me everything is fine except for this thing called "flap" that might be causing my AC to not cool properly. This will require a little more time to look at more closely so I'd have to come back the next day. But before I left they added something to the AC that made the air cool again! I was blown away! I can't even remember the last time I had cold air all around in my car! I left feeling soo happy. The guys there are so nice and they did this without charging anything. I'm excited to return tomorrow so they can really fix the real issue. Just hoping it won't cost too much!

Done in half day, as quoted in advance. Would recommend to anyone. Talk to Eddie, he is the…read moreowner..., replaced tailgate lift motor and struts on Acura 2013 RDX All wheel drive. This is a more difficult electric job where tech needs to remove lots of interior trim and molding...