Man what a great experience. And that is saying something when going to a mechanic. But the customer service here is top notch. Jose at the front desk was super helpful and friendly which is always refreshing when you are dealing with car troubles especially. And then Chris who I just saw briefly noticed me standing up charging my phone because of the short charger I had and offered to give me a portable rapid charger so I could sit comfortably why I wait. Little things like this make a huge difference in people's experience and I'm very grateful. And everyone else there was very nice as well. I just didn't get there names ha. But I 100% recommend this place. They also did a complimentary check of the whole car basically like tires, struts, filters, breaks and more and not pushy about fixing other things that I wasn't there for which is also great. Don't mess around with anyone else. This place is legit. Oh and my car works now which is dope! read more

Electron Automotive was kind, helpful, and knowledgeable. It's been difficult for us to find a shop for our electric vehicle but we will definitely return here. The customer service was excellent! read more

Highly recommend! These guys saved me thousands on my repairs compared to quotes I received from other mechanics! They were honest and got the job done in a totally reasonable amount of time. These guys are my #1 shop for my hybrid! I go out of my way to bring my car to Electron! read more

Electron Automotive is the best! They were very helpful and professional. My car needed a lot of work and they helped facilitate the warranty coverage. They handled the whole process and kept me informed every step of the way. Just can't say enough about how great these guys were to work with. Mostly worked with Joe, but also Jose. I don't recall ever having such a good experience with a car repair place! Also, the best part is my car runs perfectly now. read more

These guys are great! Absolutely excellent customer service and quality of work! They are professional and really know their hybrid batteries. They have helped me out numerous times with my Nissan Altima for a fraction of what the dealer charges. I would definitely recommend them to anyone with a hybrid. Joe and Chris are especially helpful! read more

Great service, communication and pricing. Did not overcharge or try and add on extra work. Would highly recommend

Helped me with a pre-purchase inspection on a 2017 Nissan Leaf. Very helpful and great customer service.

Great guys over there my second time using them never had any trouble . All the way from NYC

I had warning lights with my Ford Fusion Energi regarding the charging system. The dealership initially said they fixed it, but didn't actually solve anything. A second trip to the dealership and they said there was over $3000 in necessary work. Electron Automotive's analysis showed the dealership was doing more than necessary because they hadn't really identified the root cause. Electron Automotive did the necessary work for $1200. The vehicle is running fine without any warning lights. I will definitely be going back to Electron for any future vehicle maintenance. read more

Electron=Great service and prices Left Toyota dealer service feeling like 2010 Prius was aging fast due to serious and expensive repairs ($4K) which would just get worse. Dealer said we should be looking at a replacement car based on age & problems. Called Joe at Electron- quickly scheduled appt. bringing repair list/quote from dealer service. Electron conducted their own comprehensive mechanical diagnostic with pictures and eliminated what had been unnecessary work suggested by dealer. It became clear that the car was in good condition, there were several upcoming needs and a serious issue (just one, brakes) which needed to be addressed quickly. Dealer had under-diagnosed the brake problem and over-diagnosed many other "non-problems." Electron's rates and repairs were much more affordable, clearly explained and well done. I left knowing my Prius was in better shape, is still reliable and had a long life ahead. Their passion for all things Prius is clear. Joe helped plan for a handful of normal replacement and repair precautions which will save us time and money. Wow- Electron is our new go-to for all Prius service, including oil changes. Everyone was friendly and professional. I easily worked on my laptop via their wifi service in the waiting area without distractions. read more

This place is great!! A week ago my Prius had a hybrid system, PCS, and engine light come on all at once on the freeway. After seeing all the great reviews I decided to bring my car here and turns out my battery had two failed blocks. Got it replaced and now my car runs great! Everyone in the front was extremely nice as well! Definitely coming here to fix my car for service needs instead of Toyota from now on. read more

Today I went in without appointment. Immediately they dealt with me and I just wanted to see my car that everything is fine. Very friendly and quick recommend to everyone. read more

I cannot recommend Electron Automotive enough, especially for hybrid owners. When the Toyota service department told me that my 2010 Toyota Prius was essentially junk because of a defect in my engine, after years of faithful servicing my car with them, I had no recourse with Toyota and hated the thought of giving up my car. I needed to swap out my engine at 65k or sell my car at a huge loss. The guys at Electron Automotive did the job, saved me thousands of dollars and allowed me to keep my car running. I've needed a few more fixes since then but Chris has always been very honest, communicative, and the fixes were very fairly priced. In a world full of mechanics who swindle you and shy away from difficult jobs, Chris and his team are standouts. read more

Came here for the second time for my other car. The same professional, trustworthy, prompt, and caring treatment by Chris. Thanks.

Chris, Tyler, and the EA team all were professional and straightforward. Chris was extremely patient with me and answered all of my questions and concerns. He did not pressure me at all and just told me the options that were the best for the issue at hand and let me decide what to do. I think that I was quoted a fair price and the repair was performed in a timely manner. I'll be sure to return and refer others. Thank you! read more

Amazing! They are so thorough and completely honest. I am a young woman and always worried about people ripping me off. Not these guys! They also give a thorough explanation of all the routine maintenance checks, with actual photos. Thanks!! read more

This shop has good people doing through work for fair prices. I don't believe that you'll find better here in Orange, and if you are the type of person who cares about what is going on with your car, Chris will take the time to explain and help you make good choices. read more

I got my 12v battery replaced here. Service was great and quick! If you have a hybrid, do not go to a dealership, because they overcharge you. The workers here know how to handle hybrid vehicles, so this is the better option. read more

These guys rock. Most comprehensive prepurchase inspection I've ever had. They saved me a lot of money and I would recommend them to anyone in the area. read more

These guys and ladies are beyond amazing! My first visit here my car was having some electrical issues, no lights, gauges, horn, nothing up front. I brought it to these guys going off of other yelp reviews and I was blown away by the great customer service they gave me and they fixed my car!!! Second time my car was overheating within 5 minutes of driving, I took it to a shop close to home and they couldn't figure out why it was overheating. It was a lot of guessing what part wasn't working so needless to say I learned my lesson and brought it to these guys. They kept my car diagnosed it and fixed it without changing anything that didn't need to be replaced!!! 2 months later my car starts to overheat again. I call this guys they tell me to bring it in turns out one of the thermostats they replaced failed. They fixed it under the warranty at no cost. Not only are they great mechanics but the customer service they offer doesn't compare. This is definitely my go to shop! I even sent my sister down to them! read more

I had a great experience .they were very helpful they explained in detail , got it fix and back on the road in one day. His prices are very good .took the car back because a hose had broken he replaced it for free. I will recommend them to all my friends. read more

Great service and value! Replaced my 2010 Toyota Prius main traction battery. The team at Electron Automotive were great to deal with and I felt at ease knowing the warranty is through them. Battery was installed in about 2 hours, same day service. read more

I called Chris on a 2007 Prius that was having trouble going into gear and even staying running. In my mind I was already thinking I would be taking it to the dealer and be stuck with a $1500+ bill. I found these guys online and decided to give them a call. I arranged to have my Prius towed in and within 1 hour I got a call saying my car was all ready to go. They fixed it for less than $200 which was amazing. I will never be taking my hybrids to the dealer again without at least giving these guys a phone call and/or a chance to fix it for a fraction of the cost of anywhere else. HIGHLY RECOMMENDED!!! read more

Over the years, I've lived on both coasts and in the middle of the USA and Electron is the finest car repair shop I ever have encountered. Its only near rival is the great Carlos Zamora's shop (Carlos Auto Service) in Kensington, MD that has been in operation since 1958. I have no doubt that Electron will be around for at least 60 more years! read more

This place is really professional. I had issue with my hybrid, Chris and staff made it very pleasant experience. He told me what's going on with my car and what is expected to get it fix. If i have to service my car, I will go back again. read more

Dealing with this shop has been the single most disappointing experience with an automotive repair shop I have ever had. They attempted to diagnose a problem with my car, gave the car back and asked that I drive it a specific amount time before bringing it back. I did what they asked, and the car died on me--not necessarily their fault--but I had the car towed back to them to diagnose. Where the problem starts is when you get a call from a "Service" person of some sort that clearly does not understand the issues with the car. They try to charge you an additional $150 for a "diagnosis" to a problem that you have already started working on. This is annoying and frustrating, and I did not appreciate the attitude of the service person, Jose. To top it off, they refused to work on my car because they felt "disrespected." Yet, they didn't feel badly at all that I spend my money and time to tow the car to them at their instruction. Without going into all the details, they have terrible customer service, they try to shuffle you through non-technical staff that are trained to charge upfront fees, and if you end up stuck in their system, they might just leave you high and dry without helping. If you're looking for good old fashioned service where "The Customer is always right." These are not the guys--they cost me money and time and couldn't solve my issue. I never go to the trouble to write reviews, but this has just been so unbelievably frustrating, I felt like I had to try to warn at least one person. Don't get caught up with this shop--just go somewhere else to start with. read more

Chris is thr man. If u need auto repair just forget about everyone else. Electron auto is the best. Fast cheap and reliable and honest

I don't normally do reviews, I hate it when people say that, but I really don't. I guess that's why I forgot. I brought my car here back in January a long time ago! like I said I forgot. I spoke to Joe, the owner, here on yelp and he was helpful and kind. When I dropped my car off I was able to explain everything to him without feeling rushed and he listened intently without interrupting, making sure he got all the information correct. It was however just a blinker that would not stay "fixed". After going to my other mechanic over a half dozen times the frustration and annoyance was growing. I did not want to end up with a ticket or an accident. So thinking it might be an electrical problem (per my mechanic) I found Joe and Electron Automotive Services on Yelp. Joe was able to fix the problem, a simple pin, and did not charge me! Not even the diagnostic fee! Plus he was really nice and happy to be doing what he loves. I really do appreciate it and I was truly happy with the service. So much so that I will be contacting them to come back for another electric problem with the anti-lock breaking system. Will be seeing you soon! read more

TL;DR - best service hands down. Chris stands behind his work and will make sure it's done right Only a couple months after my first review, my check engine light came on. Chris checked the codes and said it was my inverter coolant pump. He checked it and it was still the OEM pump. Mind you, I have 220k miles and it should've been replaced a while ago. I brought the car in and Chris replaced and fixed it. The next day the check engine light came back on again plus the red triangle. I texted Chris which he quickly responded back with directions on what I should do. The next day, he sent one of his technicians to pick up my car and let me drive his shop car in the meantime. He found that a part of the original pump valve broke off and got lodged in the coolant pipe which caused the flow to stop intermittently. He held on to my car for a couple more days just to make sure no more lights came on. All this with no extra charge! Try getting that level of service at a dealership or another shop. I'm sure you won't. I trust Chris and his crew with my cars. My Prius' run great and I highly recommend his services. read more

Had my 2008 Pruis fixed here. It blew the transmission. He was able to diag it a few hours and had a quote to me quick. I approved it and he started work. What I like about Chris is that he was so professional,, you didn't feel like buba was fixing your car. The best part is the final price didn't exceed the quote. They matched that how you know he is honest. read more

Great Shop.Their work is great and they are not pushing you to do things that you do not need to do. Renato did excellent job on my Toyota Prius. I'm really happy with the service that Electron Automotive provided. read more

Yes, this is my first review. Their service is so awesome, I had to share it! Very knowledgeable and honest, wish more business operated like them. read more

I found this business online and it have really good reviews, so i decided to bring my car there even though is far away from home, they have the best prices, they are courteous, especially Renato. I'm really happy with the work that they made to my hybrid car. read more

This shop is about as honest and dependable as you can get. Hybrids can be very fickle vehicles and it's tough to find the right group of technicians to get the job done right. Electron Automotive is that shop. Chris and his crew made sure my vehicle was fixed properly. When I got the bill for my battery replacement I was surprised at how reasonable it was on my wallet. All in all, I was very happy with the customer service, the quick turnaround of my car, and just the overall experience. I would highly recommend this shop to anyone who owns a hybrid vehicle. Chris will take care of you and I can say that from personal experience. Without a doubt, they will have me as their customer for a very long time. read more

So today would be my fist I'm at electron Automotive. These guys aren't your typical Grease Monkeys . Vary and highly highly-educated, fast, reliable, competitive prices, and more friendly than your typical mechanic. I would highly recommend electron Automotive to anyone out there looking to solve or troubleshoot problems of the highest difficulty. As far as pricing goes, I was surprised and how much more I saved using them then going to my dealer. They are also certified in many fields of the mechanical world and the amount of professionalism shown to me these past times pushed me to write a review. I am super picky, high maintenance, and usually have unrealistic expectations of people and services. Electron Automotive has not only met those standards but passed them. My mechanic was Chris so if anybody calls them ask for Chris. read more

This is easily the best mechanic in town. Chris is the only mechanic I fully trust and depend on (I've been to a dozen mechanics before him). He not only knows how to fix your problem permanently and quickly, he does it at a better price than the big names. When it's a problem I can fix, he walks me through the steps and saves me money by not telling me it can only be done by him. He has 5 stars on his rating for a reason! read more

What a discovery this place is, especially for owners of hybrids. My daughter's Prius needed a new hybrid battery and the cost can be ridiculous, but Electron have a scheme for recovering cells from broken cars and then testing and classifying them so that they can offer a one, two, three or five year warranty for the different grades. The cost is very competitive for the battery and imagine my surprise when I discovered they would come to my house to fit it even though I was outside their normal coverage zone. The fitting was free and done extremely expertly by Tyler who answered all my (many) questions. Needless to say the car is now working perfectly with what appears to be a VERY healthy hybrid pack. The main dealer will sell you a "new" battery for over twice the price and only give you a one-year warranty. Tyler also told me that Electron can do pretty much any work on a car but have stacks of good engines, inverters and transmissions (for Prius especially) to get you back on the road. This will be my number 1 place for any future repairs to any of my 3 hybrids. I cannot thank them enough and my only recommendation is that they re-shoot the excellent, but shaky, sound-out-of-sync, video that Chris made for YouTube. It should be a major sales tool yet I only discovered it (and Electron itself) by accident. Do yourself a favor and discuss any car problems with them before you go to a dealer. read more

Chris is a great guy. Honest fast and very reasonable pricing. I am a contractor and the alternator on my van went out. I need this van to do my work and was in a hell of a predicament. He had it fixed that day and I had a working van the next day. I was so pleased with him that I came back for an oil change and some air conditioning repair. I asked him to check my breaks as well. He told me that the breaks were still good and did not need to be replaced (honesty). His cost for a fully synthetic oil change was below the chain oil change places. Chris is also a small business owner as am I so it is nice to talk to the owner and have him doing the work on your vehicle. If you need auto repair look no further than Electron Automotive. read more

Great experience. I came in the morning after July 4th and had a new battery installed in less than a half an hour. Chris was honest, efficient and friendly. I would highly recommend this place to anyone with hybrid issues. read more

I have a 10 year old Toyota prius. Head lamp goes off while driving. So I have to turn it off and on. I called one Toyota dealer, he said wiring harness needs to be changed. I did not believe. I called another dealer, He said lamp needs to be changed. He quoted 1000s. I went to my regular mechanic. He said he cannot duplicate it. So he cannot do anything. I went to yelp. Looked around. I found this place. I called and spoke with owner/ technician, Chris Nosalek. He said, either it is bad bulb or bad ballast. It was his confidence in his voice and 5 star rating in yelp took me to him. From the get go, it was a very pleasant experience. Chris did a thorough and professional job. He changed both the faulty head bulbs. He gave a thorough inspection of the vehicle and he explained it to me everything in a lay man's term. He even drained engine oil which was over filled during the recent car service. Chris has so many certifications in automotive field. Overall, I am a very happy man as this car is going to be driven by my kids, it has to be driveable without any safety issues. read more