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    Beemer & Benz

    4.8 (342 reviews)
    Closed 8:00 am - 6:00 pm
    Updated over 3 months ago

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    100%

    Services - Beemer & Benz

    Auto brake repair

    Auto engine repair

    Beemer & Benz Photos

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    The water that supposedly came from my car. What a joke! Lol

    I was there 3 weeks ago because my AC was not working and blowing hot air. I brought it in and first they said they'll do a diagnostic for $200-250. So, overpriced (in my opinion) because I'm a female. They always try to get the ones who (they think) have no knowledge in auto. Anyways, they took my vehicle to the back, then later the worker comes and tells me my fan is broken and that my car was overheating. The warning light on my car was on for two weeks now, I have never had any other issues but the AC blowing hot air. This guy Steve comes out of nowhere, probably watching from his camera and says that my car is leaking and overheating, it's not drivable and that I needed to leave it there. Such bullshit! It looks like they poured some water on the floor. I can't believe these crooks. I never had a drop of water or leakage coming from my vehicle. I would know because the car is parked in my garage and I would have seen it. You guys need to be careful with this guy Steve. He made up this whole BS story about my car; made it sound worse than what it was.  So, I told him, "Let me think about it" and that I needed to leave for an appointment.   My car was pulled up to the front, and it started making this loud noise and then it had trouble starting. I had brought my vehicle in another time before and the same thing happened. They keep blaming it on my battery, but the battery is new. I'm not sure what they're doing to my vehicle but each time I get it back it has trouble starting. On normal days I have never had this issue. It's every time they take in my vehicle. So, I told Ben about the issue, which is the guy I've been dealing with all along. He kept telling me they didn't do anything to the car. Then here comes Steve again! Good grief! This guy is really controlling and has a mouth on him. I think that's why they send him out to do the negotiation. He can be intimidating for some people. Steve starts to chime and raises his voice at me (I'm alone for your information) so they think they can just bully and harass me. He got so angry out of nowhere because I told him my car wasn't like this before I brought it in and why is it having trouble starting?  This guy went from 0-100 quick! He is extremely rude and has anger issues. It's scary to deal with someone like that. Just because we have a disagreement on something, it doesn't give you the right to scream at me.   Fast forward to everything, thank goodness my car finally started working again.   I didn't want to leave a review, but I think other people should know about how these people treated me and what a fraud they are. The worst customer service. And if you're a female, don't bring your vehicle here because they will rip you off for sure!   Also, I got the issue fixed with my car the following day and there was no leakage. I also included a photo of the water puddle they said that came from my vehicle.‍ I Can't believe there are such people like this in this world. Especially, when they're a business owner. You lie to people just to make a buck. Very unethical.     ***I'd give them zero stars if I could.

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    3 months ago

    First time visit and was very satisfied. Good service, communication and knowledgeable about BMW.

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    9 months ago

    This guys stand behind their work. Very profesional. Thanks again. Wish they were closer.

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    11 months ago

    Been coming here for almost 10 years. Honest and dependable. I only trust David with my car.

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    2 years ago

    Ben and the guys are great! Very prompt on quotes and any information their techs find. I appreciate and value the honesty very much.

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    2 years ago

    They did a great job in changing out my charge pipe. Super friendly and professional. Come here if you have a BMW

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    3 years ago

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    2 years ago

    $200 for diagnosis is a rip off. I work at a car dealership and our diagnosis are cheaper than that

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    6 years ago

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    David K.

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    David K.

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    4 years ago

    These guys know cars. They keep up on the latest information. New or old car, this is the way to go. Great service, prompt, and honest.

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    Page 1 of 9

    Ask the Community - Beemer & Benz

    Review Highlights - Beemer & Benz

    David with Ben and his team are consistently outstanding--professional, knowledgeable, and friendly.

    Mentioned in 189 reviews

    Read more highlights

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    Vic and his team were so friendly, respectful, and quick!! I always have a great experience coming…read moreto Valvoline, but this team was exceptional.

    The last time I brought my vehicle to Valvoline for service, I had my tires rotated. At no point…read moredid the technicians inform me that my tires were severely worn on the inner edges. The wear was so bad that it created a serious safety concern and could have resulted in a tire failure or blowout while I was driving on the freeway. Because of that experience, during my most recent service I specifically asked the technician to check whether my tires were wearing on the inner edges. I was shocked when he told me that he doesn't do that. Afterward, I looked into Valvoline's policy and learned that tire inspections are not part of their service. I understand that now, but I think customers should be made aware of this especially when having their tires rotated. I had assumed that if a technician was removing and rotating my tires and noticed severe or potentially dangerous wear, they would bring it to my attention. If you need anything done involving your tires, I would NOT recommend coming here. Take your vehicle somewhere that actually inspects the condition and wear of your tires. Tires are a critical safety component, and severe inner edge wear can be difficult for the average driver to see. This is a huge safety concern for me. My tires were worn badly enough on the inside that I could have experienced a tire failure on the freeway, yet I left my previous service without anyone warning me. Customers should know that having their tires rotated at Valvoline does not necessarily mean their tires are being inspected for dangerous wear.

    Jiffy Lube Oil Change

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    I was referred to this place by my brother-in-law. Quick easy and amazing customer service. Their…read morepricing is very reasonable and they always have a coupon. Jeremy has always been amazing when it comes to his customer service and professionalism. I would highly recommend this place.

    Long review but please read the whole thing before deciding to trust this location…read more Our truck popped a tire on the freeway and we ended up having to leave it overnight in a parking lot that happened to be right next to this Jiffy Lube (8971 Warner). We didn't have the tire size written down and didn't want to drive all the way out there, look at the tire, and still not have what we needed, so I called and asked if someone could just walk out and read me the size off the sidewall. I remember feeling a little embarrassed asking, like it was a weird favor, but the guy said sure and went out to check. When he came back on the phone, before actually telling me the size, he mentioned that they also do tires and could order one and get it installed same day. I told him I wanted to talk to my husband first but asked for the size anyway just so we had it. He hesitated a bit before giving it to me, which I didn't think much of at the time honestly. We talked it over and decided to let them order the tire since it seemed easier. About 45 minutes later one of the guys called back and apologized, saying it actually wouldn't come in until the next day. That wasn't going to work for us because the truck had already been sitting in that lot almost 24 hours and leaving it another night wasn't an option, and towing it home would have cost close to what the repair itself would cost. So we told them we'd just buy a tire ourselves and bring it in for them to put on. They agreed and said that was fine. We bought a tire matching the size they gave us and drove almost an hour back to the shop like we'd planned. When we got there they told us the manager wasn't comfortable installing a tire we hadn't bought from them, so they turned us away. After driving all that way and already spending the money on the tire, that alone was a pretty frustrating way to end the day. We ended up calling a mobile tire company instead, and they were great, but when they got there and looked at the tire we bought, they told us it was the wrong size. Not close, just wrong. I went and checked the other tires on the truck myself and confirmed it. Because of that the mobile company had to scramble to find us a different tire on short notice, and the price for that ended up being a lot higher than it should have been, all because we were working off bad information to begin with. I try not to assume the worst about people, but when I think about the order of everything, they didn't want to give me the size until after they'd already brought up doing the tire themselves, then the size they gave me was wrong, then they refused to install the tire we bought because of their own mistake. Maybe it was just bad luck and genuine incompetence, but it really felt like we got strung along so we'd end up having no choice but to use them. Instead it cost us more money and more stress on a day that was already hard enough. Just be careful trusting anything this location tells you over the phone.

    Oilstop Drive Thru Oil Change

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    I was referred here by one of my coworkers. This was my first oil change here and they guys are…read moreinformative and they look like they all have fun coming to work and happy employees are important to me. I never know whats true or not. They bring me oil colors so I can see the difference between my dirty colors and the new vibrant colors I should have. So of course I want my car to run great so im saying yes to every new filter and yes to every new fluid but Im not a mechanic so im trusting them like I've trusted my last oil change place. There is a good energy here and I hope they are doing everything they say they are doing because this is my only vehicle and Im a single mom with 2 teenagers. Between the 3 of us we are constantly going to and from everywhere. So far im happy with the service but I still have 3 guys under my hood. The real test will be how well we do until our next inspection. Based off my experience so far I will be back =). FYI: I was a committed customer to Valvoline Express off of Dyer and Main in Santa Ana but they did something I didnt like during my last oil change. So the last time I was there left a great review but before I drove off the guy brings me a list of all the things they did to my car and the only thing I recognized was Replaced windshield wiper. I knew for a fact they replaced them. They guy apologized and replaced them but now how do I know what else "they forgot" to do?

    Update: Feb 17, 2026 - We realized today they also failed to fill the windshield wiper fluid. SMH…read more --- Been meaning to write this review for weeks, but the final straw came today when I found out yet again that the clowns working at this Oil Stop are either a.) incompetent or b.) did the equivalent of spitting in my food for an oil change establishment. 1. I sat through this oil change asking only for 1 thing upon pulling in- please check/fill the air in the tires because I have an alert on the dash that they're low. Literally was told I was all set and go to drive away, only to find the tires were still low and hadn't been touched. 2. The day after my oil change, I hear a grinding of sorts. Upon investigation, find that the plastic piece of the undercarriage was hanging down, not secured in place, and now torn up from the pavement from driving on it. (Mind you, they needed to remove this piece to change the oil.) My boyfriend takes it back, to be told it was "already like that" and when bf asks why they didn't mention it to me if it was already damaged, their response was "well, she's a woman". Unbelievable because shouldn't I be warned of a potential danger? 3. After they secured the damaged piece back, I am now getting an error on dash stating the front camera is blocked. Upon investigation, there is a clear finger print of OIL smeared over said camera. 4. I take the car for a minor repair to my normal place and they inform me the oil dipstick is BROKEN. Now, either these guys did this when they changed the oil, or again failed to tell me it was broken...in either case, they are trash. The funny thing is that the only thing they did to try and rectify anything was to give a 10% discount on my next oil change smh. DON'T TAKE YOUR CAR HERE. THEY'LL COST YOU MONEY AND ADD A HEADACHE ON TOP OF IT.

    Beemer & Benz - autorepair - Updated August 2026

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