Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Melvin and his team did a fantastic job refinishing my hardwood floors. They even made minor…read morerepairs to areas where there were gaps in the wood and suggested the best finishes for my home. I would highly recommend them to friends and family. Thank you Melvin.

Ed was a great help for picking out and installing our carpet. Great job done right at a…read morecompetitive price. Would definitely use again!

They were so helpful and nice with me and all of my sustainable, environmental issues. They…read moreinstalled solid hardwood in two of our bedrooms to match the hardwood in the rest of the house and engineered hardwoods in our basement. I wanted everything to be sustainable and non toxic, particularly with the engineered hardwoods, which are manufactured and I wanted them thick enough for refinishing down the road. Eddie did a lot of searching for us and really found the best option out there for us and they looked gorgeous and exactly what we wanted. He and the owner even called me about the installation for the basement floors and said they would have to use tiny drops of glue at the joints but they had found a non toxic glue to use and sent me the material safety data sheet. The price was more than reasonable, especially considering they had to pull out about an acre of wall to wall carpeting! The work was done very well and I know if I have any issues, they will correct them. Great company!

P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

I wanted some old carpet to put on the ground under my above-ground swimming pool. I called around…read moreand some dealers said no, others wouldn't return my calls. Khan from 111 Carpets did call back, said he would be glad to accommodate me (it saves hauling it to the dump), told me where to pick it up (jobsite), and helped me load it into my car. The carpet is not fancy but it met my needs, and the price couldn't be better: free! Of course, my house interior needs better carpet than that and when I need it I will call Khan again. He treated me well.

We decided to replace the in our home, and started in with the daunting process of selecting our…read morecarpet, and the company from which to purchase the carpet and installation. We figured out what carpet we wanted, and then started shopping around for the lowest price. We tried Costco's contractor. We tried Empire. We tried Luna. We tried Lowe's. We tried Home Depot. And then we tried 111Carpets. BINGO!!! Here are the benefits: *They are primarily a shop-at-home service, but they do have a showroom open by appointment. Which means, you can shop however YOU prefer. (We opted for the in-home, similar to Empire or Luna.) *There is absolutely NO pressure to sign a contract on the spot (unlike with Empire or Luna). * They listen to the customer. The gentleman who came to our home was incredibly knowledgeable, listened to what we wanted, and didn't try to persuade us that we wanted anything other than what we told him we wanted. *NO SUBCONTRACTORS. *No crazy waits while your carpet gets ordered like with Lowes or Home Depot, or many of the other smaller shops. *Added benefit of having a local company to call in the unlikely event that anything goes wrong. Having local service is SO important. 111Carpet also has an A+ from the BBB. *They were able to beat the lowest price we had gotten. If I EVER need flooring ever again, regardless of how big or small, I will only make one phone call. To 111Carpets.

I was referred to this carpet contractor by a friend who had used them in the past. It took me…read moreabout two weeks to finally make the call, and ironically it was on a Sunday. I fully expected to leave a voicemail, but to my surprise the owner actually answered the phone. He was extremely polite, and I thanked him for taking my call. I mentioned my friend's referral and asked if there were any current specials. He ended up giving me a great deal and followed up the very next day with an installation date that worked perfectly for both of us. The entire process was smooth from start to finish. The crew arrived on time, were very clean, efficient, and communicated with me throughout the entire job. I couldn't have asked for a better experience--honestly, I don't even think you can pay for a better one. I'll definitely be using them again in the future and highly recommend them to anyone looking for good quality work and products.

I've been buying flooring from Eric at Carpet Center for more than 15 years and he always does a…read moregreat job for reasonable prices. I don't live as close to their store as I did previously so I got some other quotes for flooring I need replaced now. When I finally remembered to ask Eric, he came out to my home to measure and came in with a more reasonable quote for a better product. I would trust this business with any residential flooring needs.

Had a great experience with Friends & Family Flooring!…read more Tommy came on site to review and estimate the job. He was very knowledgeable and creative, working with me to make logical transitions from new to existing work. He promptly gave me a great price and stayed involved as the work proceeded. Donal and his refinishing crew were very professional and efficient, carefully covering all the adjacent furniture and door opening to control what little dust that was created. Their sanding and sealing work was flawless and completely finished, and cleaned up in two days. As an architect and RE developer, I have had thousands of SF of hardwood flooring installed , repaired and refinished. Friends & Family Flooring out shown all others and were the most courteous and conscientious over any subcontractor I've use

We chose Friends & Family Flooring despite receiving lower bids because we were willing to pay more…read morefor what we expected would be quality workmanship and professional service. Unfortunately, the flooring was not initially installed according to the manufacturer's installation guidelines, resulting in issues that required multiple return visits to correct. While problems can occur on any project, our disappointment stemmed less from the installation issues themselves and more from how our concerns were handled when we brought them forward. As customers making a significant investment in our home, we expected our concerns to be taken seriously and addressed professionally. Instead, we encountered a level of defensiveness that made an already frustrating situation more difficult than it needed to be. To the company's credit, Friends & Family Flooring ultimately corrected the flooring issues and addressed damage that occurred to our dining room table during the project. We appreciate that they stood behind their work and made things right in the end. However, the process of getting there was far more challenging than it should have been. Quality workmanship is important, but so is customer service when problems arise. While the final outcome was acceptable, the overall experience left us disappointed and unable to recommend the company based on how concerns were handled after the installation.

I had an amazing experience with Metro Flooring Contractors! They did a fantastic job on my…read morehardwood floors -- the quality of the work and attention to detail truly exceeded my expectations. The team was professional, efficient, and made the whole process smooth from start to finish. My floors look absolutely beautiful, and I couldn't be happier with the results. I would highly recommend Metro Flooring Contractors to my family and friends, and I will definitely be using them again for my next project!

Thank you for your response. I'd like to clarify several key points for accuracy…read more First, there were not "multiple service visits." Metro Flooring came out only twice--once for the original installation in 2021, and once in 2025 for warranty repair due to plank separation. Second, your response actually confirms an important issue. As you stated, this flooring can be installed either as a floating floor OR as a glue-down system--but not both at the same time. However, during the 2025 repair, your installer glued down planks in an area of what is otherwise a floating floor system. This directly contradicts proper installation standards and prevents the floor from expanding and contracting as designed. After Metro Flooring refused to return and inspect the issue, I had a contractor come out to evaluate the floor. During that visit, the contractor identified that planks in the repaired area had been glued down. I then retained a certified floor inspector, who confirmed in a formal report that mixing installation methods (glue-down within a floating system) is improper and can cause the exact failure that occurred. Additionally, Metro Flooring declined to return to inspect the issue, which required me to incur additional expense to obtain both a contractor evaluation and an independent inspection. This situation is not the result of improper maintenance or misuse, but rather the result of an improper repair that altered how the flooring system functions. I am simply seeking a fair resolution for a floor that failed following warranty work.