Elegant Auto Detailing

(56 reviews)

Great service quality work and a fair value Trustworthy…read moreprofessional and reliable A true Stereo Wizzard. prompt and and a clean shop ready to handle your job. turned my car into a Concert hall. get in before there's a waiting list. 5 STAR FOR SURE. THE SERVICE REQUIRED WAS AUSOME.

Terrific work. Will definitely recommend. He was able to get me quickly and was finished with my…read moreinstall in about 2 hours.

AutoPrada - Mobile West

4.4

(247 reviews)

After thoroughly reading reviews, and getting multiple quotes, I decided to go with Mobile West for…read morewindow tinting on my wife's car. They were not the cheapest, nor were they the most expensive. After getting quoted $425 for the entire car with ceramic tint, we scheduled the appointment. I dropped the car off and was told it would take about half the day. I arrived back to pick it up after receiving a call about 4.5 hours later. I went inside and paid. They originally tried to charge me more than was quoted because of a total of 9 windows instead of 7 (they count the 6 inch triangles next to the front two) but Peter made it right, and only charged what he had quoted. I should've inspected the car before paying, because their were several issues with it. After inspecting it, I brought Peter out to take a look. There were several scratches up the sides of the windows, and what looked like rust particles under a few. I am aware that there would be bubbles for a few days while they dried, but this was not that. Peter told me that it was from the plastic tool that they use, and that it should go away in a few days, but if it didn't, to come back and they would redo them. I also noticed that from spraying the windows and the film, our car doors and rear seat had stains on them that were not previously there. I messaged Peter and was scheduled the next week to have them redo some of the windows and have the detail guys clean the fabrics. After bringing it back to them, they did replace the window tints that had the scratches, and I couldn't tell if they actually did detail it, because some of the liquid lines are still visible. Unfortunately, this $425 window tint is going to cost me more money because I'll have to take the car to a real detail shop to clean up. They also left scrap tint trash crumpled up on the floor of the back seat. Overall, I'm not sure how they do with car electronics, but I would personally not recommend them for window tinting.

While my initial experience fell short, Steve and the team did everything to make it right. Isn't…read morethat how all business should operate? Needing a real stereo system for my car, I investigated a few shops and decided on Mobile West. My challenge is that all of my music is on iTunes but my amartphone is Android. I don't want to Bluetooth music from my Android as it drains the battery. My goal was to use my iPod shuffle as the music source, which they said could be done. It can't. The speakers, while good, were located in an area that were blocked anytime I had my gym bag or groceries on the floor. After a few back and forths, I upgraded the stereo and put in additional speakers to give it surround sound and to avoid the side door situation. I have a tiny car, which makes it challenging. Mobile West gave me full credit for the previous equipment and the install, which I put towards the new configuration. Stereo system works, not with iPod shuffle, but with an old iPhone that I keep just for this purpose. Most important, the sound is fabulous! Several months later, I noticed the small microphone for voice commands had popped off, opening the sun visor had knocked it. I stopped by the other day and Steve greeted me at the door, remembering me and my car. After taking a look, he said the microphone should be in a different location away from the visor. Without hesitation, he said they would rewire and install a new microphone holder, no charge, since they stand by their work. I didn't have to bring my receipt or anything. He remembered me and that was good enough. I brought my car in the next morning, it took just 10 minutes to rewire to new location. Not only did it look better, it picks up my voice better. Thanks, Steve, I really appreciate you and your team!

Eastside Mobile Electronics

(64 reviews)

I found Roger and Eastside Mobile Electronics about 10 years ago. Discovering gold in California in…read more1849, pretty good . . . but not as good as this find. Roger solves problems that you think can't be solved. I know we all can be stupid, but you know what's truly dopey? Going to the dealer for something that you can have Roger and his mighty crew do. If there were 400 stars, it wouldn't be enough. This man is not only competent, he's an absolute sweetheart! His wife better appreciate him! I sure do. And, the beaut is you don't have to sit somewhere and waste time staring at your phone. (You should maybe stop that, anyway. It's hard to watch.) EME comes to you. I'd go on, but I'm afraid Roger might think I'm after him. Ha!

Great service, friendly and fast! Jason and Austin replaced the marine stereo deck in my Speedster…read moreboat this morning and it sounds great!!! Thank you guys!

Musicar Northwest

(43 reviews)

We recently had Musicar install a security system in our Camper Van. Great experience. They were…read morevery good at communication, and although they thoroughly explained all available options they didn't try to upsell anything. They got started a bit behind schedule, but ultimately got things completed early. So far so good with the product and the install. No complaints, great service, would definitely recommend.

Musicar Northwest I…read morehad a stereo installed by Musicar Northwest in my 2023 Porsche Macan. I live very closeby in Portland, OR. Products: Musicar does custom car stereo installs for many brands of cars. They have some pre-engineered solutions for some Porsche models. They have a solution for my Macan. This includes choosing suitable components like amps, speakers, digital processors, soundproofing. It includes their installation process, the tools, and all the tips and tricks they learned - see the YouTube videos. They even "re-brand" some of the individual components from Audio Fischer and Morel to Musicar. Note: these are Best of Class components. Planning: Musicar offers several options for the Macan. For instance, they can use a Digital DSP (NAV-TV ZEN-V) for better signal quality (I opted), upgrade the rear speakers (I declined), add a center channel and speaker (I opted), and a custom constructed subwoofer box (I declined and asked for a pre-built JL CS110LG-TW3). I asked Musicar to install 2 x plastic handles on the sub, use some Velcro straps to affix it to some tie down straps in the Macan, and to use Speakon twist and lock speaker cable connectors. If you are local, they are glad to have you in to tour the office/workshop and listed to some sample installs. Execution: Musicar took the car on a Monday and returned it on a Friday. However, unbeknownst to me, my Macan had water soaking the passenger footwell carpet. Nick/Musicar contacted me about this and had kindly dried the carpet while working on other areas of the car to stay on schedule. The system looks 100% stock - the subwoofer/tune selecter controller was installed perfectly inside the armreset console and the speaker grills remain stock. Exception: the removeable JL sub box sits in the covered cargo area behind the read seat, exactly as I preferred, and is affixed by velcro straps with a secure and removable Speakon connector. Follow Up: There was one follow up visit to 1) adjust the gain higher on the subwoofer, 2) extend the subwoofer speaker cable for more slack and option to move the box around. Conclusion: Musicar was by far my BEST EXPERIENCE with custom stereo upgrades so far - I had at least 3 done - and I am 100% SATISFIED. Their AMAZING DESIGN of the system - including going up to 9" woofers in the door where the stock system has 8" most others go down to 7" or 6.5" - results in superb bass response from the doors. The consultation process was great - Nick is a wonderful host, knows his stereo and music, and gives great guidance on how to achieve your goals in a system. And addressing the unexpencted water intrusion issue as part of the install process - that is EXCEPTIONAL serivce. The tune made by Nick was almost exactly what I was looking for - and adjusting Bass/Treble a bit in the head unit, and increasing sub gain a bit made it perfect. I HIGHLY RECOMMEND Nick and the Musicar Team for your car stereo install/upgrade. Website: https://musicarnw.com/ YouTube: https://www.youtube.com/user/musicarnw

Fred's Sound of Music Audio Video

4.4

(158 reviews)

•$$

Great customer service. Great selection…read more Friendly staff. Fair prices. Great location with parking.

Fred's is a wonderful holdover from the days when mom and pop audio stores existed in many…read moreneighborhoods. They carry new gear at all price ranges, as well as doing repairs and selling a fantastic variety of used audio. In my experience, high quality hifi gear tends to be bought by people who take good care of it, and makes for excellent purchase opportunities when the original owner decides to upgrade. Whether I need something or not, looking at both the new and the used gear at Fred's is always fun.

Stereo King

4.1

(73 reviews)

•$$

Great group of guys! Very knowledgeable and did a fantastic job finding my stereo and installing…read moreit! Thank you very much guys!

I visited Stereo King and spoke to the store manager Jody about my experience of having Best Buy…read moreinstall my purchases. They listened as I described how the Best Buy team allowed ME to make decisions of the wiring of the devices. To be placed in a live line? Unbeknownst to me. A constant power drain. I can only a tribute to their hateful nature. So I'm having problems. Long story short. I cannot live like this. By this time Alec (the technician) is in on the meeting. I admittedly that the installer at Best Buy team followed my uneducated answers based on the technicians suggestion. Alec suggested we take a look at the car, after a few minutes they spoke and quoted a cost that I could live with. And the appointment was set. What was most interesting was that the price quoted was the price paid. Thus far I'm pleased with the tear down and replacement of the wires involved. I have intentions of having more work done the lights in the wheelwells that act as blinkers and brake lights as well as the center rear brake light turn signals, which are common on Subarus. That's my next move and I'll be making my appointment with the fantastic team at Stereo King.

Distinctive Sound

3.8

(9 reviews)

Questionable Business Practices…read more Summary: Please don't sell used products (according to the mfr it was already sold on 1/17/15), please don't sell discontinued items over four years old, and lastly please don't tell me something which is not validated with technical documentation. 9/24/19 - John installed a mirror camera monitor and license plate camera. The very next day I noticed static sounds, the mirror would not turn off, and when on a Bluetooth call the backup camera would not function. No refunds, so he suggested I call product support and ask for a replacement. Items for concerns that John said, but is different from the manufacturer 1- The static is from my Bluetooth connection - is not accurate according to mfr 2- The mirror had an internal capacitor that would turn off in 15 min - does not exist according to mfr. 3-The mirror has an internal fan, that's why the static noises - does not exist according to mfr. 10/04 - John reinstalled the new mirror warranty replacement, but still had the same issues, however he did rewire and so the camera does now turn-off with the vehicle. Also, this is after a number of phone calls, and several conference calls with mfr Tech Support, myself and John. 10/5 - Put the transaction in dispute. Why? According to the mfr this camera was listed as sold in 1/17/2015, and is a discontinued product. Also, when the mfr bench tested the returned product it did not have any issues. That let me to believe it's a compatibility issue with the license plate (guess) or a wiring issue. Later - He was finally willing to have me return the product but I had to include the originally packaging (probably to sell it to the next guy), however he never provided me the packaging. 12/09 - I wrote him a letter including a return envelope asking if he would accept the return without the packaging, as of 1/10/20 have not heard back. Lastly, John you cannot file a thief report for an item that is dispute, it's a Federal protected process. I ignored your voicemail and your multiple calls. If anyone wishes details, I can provide the mfr number with serial number, all the emails, and the voicemails John left. Giving a 2 since the License Plate seems fine, and there is a really good Vietnamese restaurant next door.

I recently bought an old Tacoma that had some unwanted "features" with the electrical system. I did…read moresome research and it looked like the old factory/port installed alarm system might be the culprit. I couldn't be sure removing it would solve my issues (flashing hazards, blinking dash lights, clicking sounds, etc), but John's price was reasonable so I knew I wanted to give it a try before I took it in to a mechanic (and spent 10x the money). So...I brought the truck in to John yesterday, and a few hours later he had expertly removed the alarm and all of its tentacles. I wasn't too optimistic when I started the truck up to leave, but was *thrilled* when I didn't see flashing lights or hear annoying clicking sounds! I'll definitely be coming back to John at Distinctive Sound when I'm ready to replace the crappy stereo the previous owners installed!

Streamline Audio

(20 reviews)

Jim is very knowledgeable and helpful. He knows all about car audio and related matters. He does…read moreexcellent work and he really takes the time at the front end and after the work is finished to make sure you understand what you need to know. He did a great job replacing the infotainment console in my 4Runner. It works great and has a very streamlined OEM look. You have to really look closely to see that it's actually an aftermarket product. I highly recommend Streamline Audio in Orchards.

Jim and the crew at streamline did an amazing job updating the terrible stock system in my Bronco…read more I shopped around at multiple other shops until choosing. Jim took the time to really get to know what I was looking for and his approach was different then many of the normal old school sound solutions. I couldn't be happier with the results and I highly recommend anyone looking for car audio upgrades to stop by.

Stereo King

3.7

(115 reviews)

•$$

I have found my forever stereo shop. They went above and beyond to get my old truck sounding great…read more High quality work from these guys. True experts.

Great place to have alarms and dash cams installed. They have been in business for a long time and…read moreworthy of you checking in for an estimate to install any item in their showroom or something you buy that they do not sell.

Sounds Unique

4.9

(37 reviews)

Wonderful service. Work with his schedule. 5 Star!…read moreKen cleaned up the N ess made by previous "experts".

Ken is friendly, knowledgeable, does excellent work... and charges honest prices…read more Want to take your listening experience to the next level... without breaking the bank!? Ken and Sounds Unique has you covered! Thanks, Ken!

Platinum Auto Care

(45 reviews)

Just had my 30-year-old truck detailed by the pros at Platinum and I couldn't be happier. Had no…read moreidea paint could be brought back to life like that! Brayam and Christian showed up right on time and a few hours later - BAM - it looked like a completely different truck was sitting in my driveway. Their mobile setup is totally self-sufficient with no mess and no noise. You won't even know they're out there getting your vehicle back to a showroom shine. I only had them do the outside since it was in pretty rough shape, but they're so meticulous and careful, that next time I'll have the interior done too.

This is a review for Platinum's mobile auto detailing…read more It was easy to schedule, and reschedule when a conflict came up. I did it all online. Their system notifies you via text when they're on the way. I added a second car at the last minute and they were able to accommodate. It took about six hours for both cars. They don't need anything except your keys - they have power, water, etc, within their truck. Service was completed in street parking spots. I booked the "in and out detail" which is $335. They added on a $35 pet hair removal fee. Plus tip, this was on the higher end of options. Ou cars were in pretty rough shape, especially inside. The result is certainly much improved, though not perfect for the price. I would likely re-book for interior detailing but maybe not exterior.

Everett Street Autoworks

(359 reviews)

I have patronized many auto repair shops and mechanics in my life, and this one is by far the best!…read moreA dazzling gem in a sea of auto shops in Portland. This review is based on being a customer for over 8 years and having 4 different vehicles serviced at this shop. Customer service is amazing and the sales reps never pressure you in any way. They are honest, thorough and speak in lay terms for people (like me) who don't really know a lot about cars. Prices are fair and I love that you can schedule all appointments online. They allow you the option to drop your car off or wait for it... although the space for waiting is small. If you request it, they will order you a taxi ride to another destination in a certain radius from the shop. If you are looking for quality, honest repair work, then this is the place! I literally won't take my vehicles anywhere else.

I had a confounding electrical problem with my Fiat. They got it fixed right. I would not hesitate…read moreto bring my car back to Everett St Autowrks.

Elite Window Tinting

4.9

(91 reviews)

Don't go anywhere else! Dennis and his crew here are the best in terms of quality and value…read more My car had a so-so tint job from the previous owner. Started to peel at top, had that checker-board effect in the sun at certain angles. Now crystal clear - so nice! Thank you, 100%.

Had my Kia Stinger tinted - made an appointment without any problem, for a comparable price and I…read moream very happy with the end result.

Japanese Auto Repair

4.5

(95 reviews)

We were having trouble with our Toyota Sienna while passing through Portland on a road trip. The…read morestaff at Japanese Auto Repair was able to quickly diagnose the problem and fix it the same day. The price was very reasonable too! This is the place to go!

really solid place, I brought in my new (to me) 1999 subaru outback for a general diagnosis, and…read moreonce they finished taking a look at it they told me it was free of charge instead of the $165 they initially planned to charge me iirc. My car was so fucked up in every way they just told me to put that money into buying oil and power steering fluid for my car because of all the leaks But yeah great spot to take your car, clearly not just in it for the money.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sam R.

8 years ago

Diego and his team did an incredible job detailing my car. They were very flexible in working with my schedule to arrange a time to visit my home. The team member arrived on time and diligently worked on the car. I was amazed - my car took a beating over the last few months due to a new dog and harsh winter, but it came out looking great. I scheduled a Silver Package and was very happy with the interior and exterior clean. The exterior is spotless; I have driven the car for over two years and have very rarely had it cleaned, but it looks as good as the day I got it. On the interior, my dog had really made a mess of the backseat with fur and mad. The team member went above-and-beyond to get the car as clean as possible. I greatly appreciated his attention to detail. The detail, customer service, and price were all great - I would highly recommend Diego and his team. I had the pleasure of speaking to Diego several times throughout the process and am very pleased with my overall interaction. Two thumbs up! read more

Kathryn H.

8 years ago

My 2008 Ford Ranger is a farm truck, and the inside of the cab had never been cleaned. My dogs always travel with me, and the seats were covered with dog hair. When I wanted to sell the truck, I looked through ads for auto detailing, although I doubted anyone could help me. When I read the ad for Elegant Auto Detailing, everything sounded too good to be true, but when I talked with Diego he assured me that his team could handle it. Diego was so pleasant and down to earth, and I immediately felt secure in hiring them. Man! What a joy! Havier and Ernando were polite and considerate. I don't know how they made the cab hair-free but they did. They worked non-stop, vacuuming, shampooing, washing, and waxing, and it looks like a brand new truck! read more

Amy G.

8 years ago

This place is great! I was skeptical of getting a car detail but Diego was clear about his services and after assessing my car he suggested what would be necessary to get it clean and odor-free. I transported a goat in my Toyota Prius and had zero luck removing the smell. Diego shampooed the seats and carpets and cured the air conditioner, and steamed the vents. The goat smell is gone! I'd recommend them in the future. read more

Leezy J.

9 years ago

They took care of all my needs professionally and did a very thorough job. I was quite impressed. I would recommend this place to anyone. I finally Found a place that will come to me and isn't outrageous pricing. I don't know about you but I hate waiting places for appointments so them coming to me while I go about my day is such a plus in my book. I went to work and when I came out for lunch my car was finished. LjM read more

Dusty M.

9 years ago

Diego came all the way to my house which is over an hour away from his residence! He did an incredible job with detail! Made truck look brand new and let me know simple steps to help it stay like that. Advised of cleaners/waxes he recommended. He really knows his work, attention to detail, thorough, and is highly skilled! I'll post pictures and they speak for their self. Thanks Diego. Highly recommend read more

Jackie D.

6 years ago

I would definitely recommend Elegant Auto Detailing! After many postponements Diego honored my gift card to my husband for his precious 911 Porsche, he was sooo happy! super clean and prefect ready for storage. I will be calling them back for the other two, Diego & Jeff were courteous, prompted got the job done and very tidy. Hands-down the best! THANKS GUYS Jackie D read more

Kelly B.

11 years ago

Diego came to my house to detail my Xterra which also serves as a mobile daycare facility for my two children. I really would not have thought it possible to clean my truck to a virtually new state. Every nook and cranny (previously caked with goldfish and lollipop shards) was spotless. I can't recommend him highly enough. He's a miracle worker. read more

Jeff C.

8 years ago

I had my camper washed, buffed, and polished today by the team and can't wait to get back out on the open road this summer with the family. They did a fantastic job and went above and beyond in removing some difficult marks. This was the second time I've used Elegant's services and they keep delivering:-) read more

Janelle B.

8 years ago

! These guys fit me in last minute twice in the last 3 months for interior details for my cross trek. Sometimes life with a toddler brings unexpected joys... such as them getting sick all over the backseat. I'm so glad I found Elegant Auto Detailing ; they leave my car looking brand new every time! read more

Liliana M.

8 years ago

This is such a great service! Diego was communicative before and after the service, ensuring that things went well. Fernando and Jerek were really pleasant and did a fantastic job cleaning my car, which I have been using for landscaping so it truly was a tough job! Would definitely recommend. read more

Trina M.

134

10 years ago

Diego came to my home to detail my car which is also a playpen for 2 children. He such a great job at cleaning it I'm actually going to love driving my car again and not be embarrassed about how dirty it is when I take my friends with me places. Thank you Diego! read more

Meghan P.

8 years ago

Super convenient and they did a fantastic job. My car looks brand new again! Very communicative and made the whole process easy. Definitely hiring them again and telling all of my friends. read more

Glenda A.

8 years ago

Excellent service! Diego and his crew did an awesome job for my daughter's boyfriend's vehicle. Great service...comes to your resident and did a great job! I highly recommend them! read more

Shaun H.

8 years ago

Great customer service from Diego and his team. Very good as I have used his service twice now and cars looks like new. Very reasonable prices and great service. High recommend. read more

Robert S.

8 years ago

These guys are a good group, very professional, prompt and accommodating. When the RV needs detailed again, I'll have them back!

David L.

9 years ago

Diego was on time, did a great job for a great price, and was friendly too. Highly recommend him.

Comet F.

6 years ago

The best! Nice people, perfect looking vehicle

Elegant Auto Detailing - auto_detailing - Updated August 2026

People found Elegant Auto Detailing by searching for…

People who viewed Elegant Auto Detailing also viewed

Bear Detailing

(14 reviews)

Great service and easy to coordinate. Andy turned my truck back into something people will want to…read morebuy after some serious cleaning. Thank you!

Been wanting to get this done for a long time. Car looks brand new inside and out. Competitive…read moreprices. Would highly recommend and use their services again.

The Detail Shoppe

(4 reviews)

Awesome place to have your car detailed... they also provide window tinting and everything else to…read moreprotect your vehicle. I highly recommend them. They're always helpful and have all your car needs. They also have great sales going on to make it easier on your budget.

When you bring in a full size crew cab, long bed, 4x4 in black you know that's a job. I needed this…read moretruck done in 48 hrs, and on a weekend. Oh yeah, and I want the wet look, PPF, window tint, and ceramic. The reflection in the paint is so clear it doesn't look like a reflection. Good details cost real money, and here you get what you pay for and I wasn't left disappointed.

Immaculate Essence

(28 reviews)

Zhanna went above and beyond working on my 2022 Taycan Cross Turismo. There was a super…read moresnafu/problem with the trucking company that delivered the car causing damage to it. Zhanna essentially PM'd getting the trucking company insurance involved, getting the glass ordered, getting the car to and from the glass repair shop... and THEN doing a fantastic job on the PPF and Modesta coating. I didn't ask for her to take it on, she just did. All that would have been extraordinary on its own, but the work I actually brought the car in for was also fantastic. Although it was a brand new car, like many new cars, there was some paint correction to be done. That, as well as the PPF turned out flawless. The Modesta coating is working well so far holding up to the Portland fall weather as well. I will definitely bring all my vehicles to Zhanna and team for future PPF and coating needs.

Zhanna & Hector do so much more than just detailing. I trust them with paint correction and paint…read moreprotection for all of my vehicles. Never missed a beat with deadlines and always an amazing job done with true attention to detail.

Grand Prix Auto Spa

(109 reviews)

Bought a 2006 Toyota Sienna XLE from the auction; it smelled horrible on the inside…read more I had these guys detail/disinfect the inside, and it came out amazing! Quality is amazing; price is definitely worth it. I'll definitely bring my future cars here.

I have been taking my Porsches to Grand Prix Spa detailng ever since they opened, and I have to say…read morethey are absolutely the best in every possible way. Not to mention they are friendly, helpful and very professional at their work. I would never think of going to any other outfit.

The Detail Maestro

(16 reviews)

Wow! The service of this company is quite impressive. Although Alonzo worked for 5 hours on my car,…read morehe missed a few spots. Today Carl came over : very kindly re-cleaned, and was just so pleasant ! Great customer service!

They did a great job! Great attention to to detail and my car looks great :) Would def recommend to…read morefriends

Westside Detail

(134 reviews)

Let me set the stage. Living in the NW part of Portland with no garage and only street parking…read moreavailable I accepted my fate as to having a dirty car most of the time. I went nearly 3 years without a bonafide detail on my vehicle and finally decided it was time to find a good car detailing establishment to get my vehicle back in shape. In comes Westside Detail. Ryan (owner) was nothing but professional and friendly going over the services when I dropped the car off. After allowing them time to do what they do best I picked up the car today alongside an audible "WOW". The car was brought back to showroom by some sort of elbow grease/magic approach. Both the exterior and the interior looks superb and now I'm hopeful to not let it get quite back to that sort of condition but if I do, I now know where to go!

I have had two vehicles detailed at Westside Detailing and two great experiences. Beautiful work,…read morelike new. Owner was very helpful and thorough in explaining what they would do and what that they did. Most recent detailing was on August 3, 2026 for my 2009 BMW 328i. They detailed the interior and exterior and refurbished the headlight lenses resulting in a significant improvement in the effective illumination of the road when driving down a dark road at night. Highly recommend them.

Regular Joe's Detailing

4.4

(8 reviews)

I've gone to Joe many times, for standard detailing to fixing extensive water damage and food…read morespills. He was helpful, flexible, and knowledgeable, and i've been happy with the service every time.

DO NOT COME HERE, What a crook! I booked a $350 service with Joe ($65 deposit) for Saturday morning…read moreto surprise my wife with a detail for her birthday/Mother's Day. I drove 30 minutes from rural Oregon City for my appointment at 10am. I paid an uber to follow me there and take me home so I wouldn't have to wait there for 4 hours. Upon arrival Joe does a quick inspection and the following convo took place: Joe: Do you park your car outside? Me: Yup, we don't have a garage. Joe: Well this changes everything... Me: How so? Joe: I can see little pieces of chewed up plastic in the carpet indicating you may have had a rodent at some point trying to make a home somewhere. Me: Oh yeah, living rural, you will occasionally see signs that a chipmunk or a mouse has been there. Comes with the territory. Joe: So yeah, this is gonna cost extra because it could possibly be a biohazard. Me: Go on... Joe: So I'm going to have to suit up in a hazmat suit to do the entire job. Me: Ok well, we emptied out the entire car last night so it would be ready for you today and we didn't find any evidence anything hazardous. No dead mice, no critter droppings etc, just tiny pieces of chewed plastic in the carpet. Joe: But still, just in case, I'll have to wear the biohazard suit the whole time and that's gonna cost extra. Me: Ok - we're already in $350, how much to put on the suit? Joe: An additional $150. Me: Gotcha, well I don't have the extra so what would you like to do? Joe: Well if you don't have the extra, I can't do the work. Me: Ok fine, if you're cancelling on me, please just refund me $65 at least. At this point Joe lost his cool, he refused to refund the deposit despite the fact it was HIM that cancelled on ME after I paid the deposit, drove all the way and paid the Uber. Like a coward, instead of explaining why he is pocketing my $65, he just said "the website says non-refundable". I explained to him that that would be acceptable had I been the one to no-show him or something, but he's telling ME he can't do the job without the suit. And that suit costs $150. But because I don't have an extra $150, I'm now out the $65. He then closed the garage door on me and locked me out! He wanted $500 to detail my wife's car and when I only had the $350 quoted, he decides to keep my $65 for doing zero work. I hope the temporary $65 was worth a bad review. I'm disputing the charges with my bank for services not rendered. Things happen, I get it. Don't punish the customer if YOU decide to change the price at the last minute. That's slimy, creepy and it's taking advantage of the situation. Joe wants to pretend this is about a safety issue but in reality it was about him keeping my $65 after telling me I couldn't afford his services. Scumbag. TLDR: Agree to pay for extra stuff upfront or he'll refuse the service and it'll cost you your deposit and you'll walk away with no services performed and you'll be out $65 plus whatever trouble you had to go through dealing with him. BEWARE!!!

Alpha's Auto Detail

(115 reviews)

Worked with them on an interior cleaning. They went above and beyond to help us with our car…read more Super responsive and wonderful staff. We will be returning to work with them again in the future.

Courteous, professional and down to earth company. This is the 2nd time I got my car professionally…read moredetailed by Alpha Auto Detail, to remove mold in the carpet due to clogged sunroof drains. This time they also cleaned out all the smashed window dust in the back seat. Absolutely impeccable both times top-bottom, inside & out!!! Thanks Alpha and Evan! Great service. Happy holidays to you

VIP Mobile Detailing

(26 reviews)

Amazing quality and service! Wanted to get my car washed/waxed and also got the clay bar treatment…read more My GTI is looking stellar for the summer now. Will definitely be a returning customer.

When they show up, they do a great job. However, this is now the fourth time I've been scheduled,…read moregotten email and text confirmation, then they never show up. They don't answer the phone. They blame a glitch in the scheduling software, but don't fix it. I'm bummed, everyone deserves a second chance, but it's not worth the hassle if a company can't show up as promised. Update: Adrian reached out and promised to make it right. They have assured me the new online scheduling platform is working properly and they came to my house and cleaned the car free of charge. They do fantastic work, so going the extra mile for customer service means a lot.

Fresh Mint Mobile Detailing