When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

Vanessa made each laser visit a good experience. Her professionalism and care were outstanding. My…read moreonly regret is I didn't take care of this earlier in life. The freedom of not shaving anywhere has changed my daily life! I do not exaggerate! It is so worth it.

Pure Lux is the best!! I've been going to both Avery and Vanessa for a few years now for laser hair…read moreremoval, chemical peels, etc and I've had the best experience each time. They both make you feel so comfortable and make the treatment seamless. I highly recommend going here!

I haven't seen Valery for over a year, but I previously had laser removal done…read more I scheduled an appointment for 4:00 pm. We arrived and the door was locked, we tried to knock but there's no doorbell and the entry is on the lower level, the office is located on the 2nd floor. I thought that it was strange to not be able to access the building, but my sister and I went to caribou to wait a few minutes. 4:00 pm and the door is still locked. Mind you it was below zero and freezing outside, like one of those days you don't even want to leave the house. We went to the car to wait, I was frustrated at first but then began to worry. I tried to call her office but she only has a number to a call center. So there was no real way to contact her, I emailed. They emailed, nothing. My sister and I waited 40 minutes, each of us taking turns to run and try and see if the door had opened. We finally decided to leave. At 4:55 Valery called and left me a voicemail. She did not address that she had been 55 minutes late to contact me, she just stated that she's sorry, and thay door is open now and to come on up. I was beyond disappointed with the way my sister and I were treated. It seems concerning to me that she did not even have any way to get in touch with her. Following up to our email she did not provide any sort of explanation. Just saying that she is sorry for the inconvenience and to book another appointment online. The prices here are comparable to all of the spas and clinics in the metro. $350 for BBL, $600 - $1,000 for filler depending on if you need dysport, additional filler etc. I have sent so many people to Luminous You. My friend actually in the past year has spent thousands on treatments and fillers. She too said the way in which this business operates has gone downhill. That's too bad, I wish Valery well but after my experience I will chose to go elsewhere.

I work in NYC, happened to be in St. Paul and thought, "I have some down time over my lunch breaks…read morein ALL WEEK Sunday through Friday, what a great idea I'll update all my filler and botox while I'm here." Was ready to spend my usual chunk of change on this place and got really excited reading the reviews. I booked my appointment online on a Saturday/Sunday for a Thursday. Was leaving town the following Saturday. Come to find out the day BEFORE my appointment that their online system doesn't actually work, and I have no appointment...(?!). Felt so dumb as had told all my coworkers how excited I was to try this cool-looking business. They tried to find a new time that worked with my schedule but the whole thing felt very amateur hour so I decided to take my business elsewhere. If you can't get scheduling right I don't trust you with my face, sorry. Good luck trying to cater to busy executives with that system.

Pricey but I feel good going to a place with a doctor instead of a fly-by-night store. Friendly…read more Good service.

ESC is the best out there! Cathleen and her team are professional, knowledgeable, and caring. Love…read moremy visits and my skin tone and texture have greatly improved.

PLEASE READ…read more At this point it has been more than 2 years since I first met with staff at Zel Skin. It took me a long time to write this because my experience receiving treatments with them was very negative, and it has taken me a long time to recover, both physically and emotionally. For anyone considering treatments with Zel Skin, and in particular, Dr. Adam Schmitt, I would strongly advise you to seek alternate consultations and treatments. Below is the outline of my experience with them. It is difficult for me to write this, but it is important for me to share in case I can prevent this experience for anyone else. In 2020 I came to Zel Skin for tattoo removal. I had a tattoo on the inside of my left forearm, unfortunately my body had a bad reaction to the red ink in the tattoo, and it was a source of ongoing discomfort that I wanted to remove. The clinic told me that they couldn't proceed with conventional laser tattoo removal, because of the risks associated with the red ink being dissolved into my bloodstream, potentially causing a worse reaction. Instead, in consultation with Dr. Brian Zelickson, I was advised to have the tattoo removed surgically in a series of procedures. The plan was to slice out a strip of skin from the middle of the tattoo (which was about 3.5 inches at its longest and 2 inches at its widest), stitch the skin back together, let the wound fully heal, and then repeat that procedure twice more until there was no more tattoo remaining. The first one of these surgeries went smoothly, and the recovery from that initial procedure gave me confidence in the clinic and Dr. Adam Schmitt. Unfortunately, that confidence was misplaced. After the initial surgery, Dr. Adam Schmitt recommended that we proceed with only one additional surgery, rather than following the initial plan. He thought he could remove the rest of the skin with tattoo ink on it with only one more procedure. This was appealing to me because it meant less surgery and faster healing. Unfortunately, this was overly ambitious and even dangerous, and Dr. Adam Schmitt struggled to stitch the skin back together after the tattoo was removed. I was sent home with a large open wound, and inadequate self-care instructions. A nurse that I know in my personal life was appalled that I was sent home in that condition and recommended home visiting wound care. When I asked what was going wrong and why the surgery hadn't proceeded as expected, Dr. Adam Schmitt told me that forearm skin is not as stretchy as other parts of the body. This seems like a fact that he should have taken into account before recommending we proceed with a second surgery removing more skin than originally planned. A couple weeks later, on the recommended timeline, I returned to Zel Skin in order for them to try to fully close the surgical wound they had left me with in the prior visit. Dr. Adam Schmitt continued to struggle to close the gap, and even resorted to removing fatty tissue in order to get the skin to close. This has left my left forearm with a noticeably different shape and size than my right forearm. Although the stitches were able to connect after this follow-up procedure, the skin was so tightly stretched that it began to cut off circulation to my hand. This necessitated reopening the wound in the same visit and restitching. The procedure took over four hours. It was clear Dr. Adam Schmitt and the secretary at ZelSkin were clearing his schedule as the procedure went on and on. When I got home, the wound continued to burst through the stitches and wouldn't stay closed. Please see the attached picture of the final healing, it shows where the stitches continued to burst, tear, and where new scar tissue was formed. It was at this point that my confidence in Zel Skin and Dr. Adam Schmitt was fully exhausted and I began to consult with a different dermatologist and medical team to help me physically recover from this experience and try to get my forearm into a presentable state for my wedding scheduled later that year. The skin was traumatized and flaring up accordingly. This timeline would not have been a concern if not for the disastrous results from Dr. Adam Schmitt's irresponsible approach to my tattoo removal. Later, in reviewing my patient records, I noticed that Zel Skin never submitted costs of the second surgery to my insurance carrier. To me this indicates that they knew that they made a serious mistake in implementing these procedures (which they would not admit to me directly), and didn't want any details leaving their clinic. The records are vague all over actually. Going into this process, I was fully aware that there would be some level of scarring after the tattoo removal was completed. However, the botched surgery, poor judgment by Dr. Adam Schmitt, and Zel Skin's efforts to minimize my concerns led to multiple painful surgeries, unnecessary levels of trauma, and excessive scarring (including the changed shape of my forearm,

Update: The Dr at Zel who provided the service called and apologized. That's very nice and I…read moreappreciate it. It doesn't change my experience at all, but hopefully no one else will share the experience that I had and that's a good thing. I'm updating to 2 starts because I am happy with the product, but I cannot sit here and pretend that I was happy to catch that bill without prior warning.

Very thorough exam! Every single person was respectful and helpful! They do not push for product…read moresales Highly recommend!

Dismissive dermatologist. Even if your concerns may be deemed "minor," a caring doctor should take…read morethe time to address those concerns. Would not recommend.

Leslie is amazing! Friendly, professional, and nice aesthetic inside! They have everything you'd…read moreneed!

I have been going here for a few years now and I never feel pressured into anything and everyone is…read morevery professional and kind! Leslie is honest but only if you ask for her opinion and she is very knowledgeable about what she does.

Elizabeth was great! I cannot recommend her more! She always has great suggestions for my skin and…read moreI love the products I have bought from her.

I went to Refine about a week ago for Botox. I had Botox around my eyes in the past, but wanted it…read morein my forehead and under my eyes this time. I've been to a few places since moving into the area, but was having a hard time finding someone I could trust. My experience and results the last few times were not the best either. Then I found Renee! She was easy to talk to and really wanted to understand what I was looking for. She worked with me to recommend something that would get the results I wanted and stay within my budget. The results are great and I will be back!! :)