This place was awesome! It was like having my own upscale apartment complete with modern shower heads, stovetops and fridge, and proper media connections for the entertainment system. Upscale, that is... if you like Ikea's furniture; with their strength in modern and inviting decor and their hollow, flimsy materials. But hey, it was great for comfort away from home. The breakfast was good. The room was squeaky clean. Their bed was comfy. Their staff was sweet. What more do you need? read more

really nice kitchen including large fridge and dishwasher. modern "green" decor means extra plastic and years of off-gassing making for toxic room air. window opens 5". pool. expect annoying children because of proximity to sesame street theme park. good gym. you can plug your computer to tv if you have cable. the room has dvd player. bed & pillows nice & clean. the design is mind numbingly neo-simulacrum. read more

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Have stayed here several times... it's always a pleasure... quiet ,clean & comfortable rooms.... friendly courteous service.. and people like Raquel at the front desk make you feel welcomed on arrival Raquel goes the extra step to help....she is a credit to the hotel... read more

My husband and I recently relocated to eastern PA from NE Ohio. When we arrived at our new apartment, the unit was in complete disarray and we were unable to move in. We found the Element Hotel online and it appeared to be a good fit as they were dog friendly. We parked our uhaul with all of our belongings and both of our vehicles and went in to check in. From the moment you walk in and are greeted by the friendly staff, you feel at ease. Our dog also felt at home as he had a water bowl with fresh water and a side of Milkbone treats. We booked a room and ended up staying for a total of 17 nights until we were able to find a new apartment.  Each and every day, the entire staff greeted us with a warm smile, accommodating attitude and helping hand. The General Manager, Amal lead her team by example as we would often see her involved in the operations process. Special thanks to Angelica and Raquel who made a concerted effort each and every day to make us feel at home. On one occasion, housekeeping bypassed our room because we had forgotten to remove the 'do not disturb' tag. Marisol saw me coming back to the room and volunteered to stay late to make our bed and change out our towels. The breakfast offered and prepared most days by Maria, was a refreshing and healthy start to each day and on many evenings, we took advantage of the happy hour snacks and refreshments. Maria was always patient, willing to accommodate requests and took pleasure and joy in cooking the food. Many thanks to the entire Element team for being a positive, stable environment for our family during a difficult transition. By the time we left, we truly did feel like part of the family and it is because of the effort that each and every member of the Element team! read more

Luv it! The staff are friendly & accommodating. Our studio King was just divine. Simply relaxing and their rates are unbeatable!

Booked via the Marriott site and then cancelled after calling in to the front desk to ask a question. Very poor customer service, rude, ignorant of how their reservation process works. Looks like adding Starwoods to the Marriott brand cheapened the Marriott Brand. Whoever owns/manages this location: train your employees how to handle the public. Customers make your job possible. read more

the other thing, I noted in a more recent stay, is that there are always groups of people, and a lot of kids, stampeding around the hotel at all hours. if you're looking for peace and quiet, prob not going to find it here.... read more

We had an underwhelming stay at this hotel despite the nice layout of the rooms with a kitchenette and sofa. The shower was covered in hair presumably from the previous guest, specifically a large hairball in the drain. The desk staff was also very rude and unhelpful. We had welcome bags waiting for us at the desk upon checking for the wedding we were in town for and we asked them to hold them for us until we returned from lunch, but when we got back they said they were gone with no apology. read more

Free breakfast, coffee all day, free happy hour. Really pleasant place to stay if you have to be in New Jersey ;)

I've been staying at this hotel for about four weeks (on work assignment in Trenton) and it's definitely one of the most modern hotels I've stayed in. The rooms are nicely appointed and the bed is amazingly comfortable. It's a really popular spot for business travelers and it's definitely seen a lot of hard use. That's why I can't give it five stars, because their facilities people don't seem to keep the rooms in fantastic condition nor do the housekeepers do a lot of the 'little things' (like dusting/cleaning the top of the enormous shower heads or making sure all the drawers are flushed and leveled) that set other places apart. The breakfasts are okay, for what they are... it's not the Ritz Carlton or W.A., so anyone who gripes about the food needs to lower their expectations a little. The coffee is kind of horrible but that's okay b/c there's a Starbucks in the lobby of the Courtyard across the street or one exit up in Ewing. I knew what I was getting (having stayed in other extended-stay type hotels) when I booked my stays and I was not surprised. All in all, it's the favorite hotel of my team and we'll continue staying here when we're on assignment in Trenton. Tips: -East Sushi and Palermo's Pizza are two really good delivery places nearby and the front desk folks will give you menus. -Metro Grill is a fairly good sit-down place nearby. -Masa 8 is a very good sushi joint about two exits up. -Mikonos (Greek) is iffy, probably should avoid it. -Buy your beer and wine at the liquor store one exit up (it's in the same shopping center with the Starbucks, plus there's a supermarket there too)... $6/bottle for a Sam Adams is a little steep. -There's also a really good Italian place in that shopping center - Piccolo Trattoria. -They have a huge gas grill on the patio at this hotel... another team from my company has done a lot of grilling here, so if you're going to be at the element for a while with a team, it's a great way to hang out and have dinner together. -If the lobby music is making you crazy, ask them to turn it down or off... especially later on in the evening if you happen to be in the lobby. read more

I stayed here the night of 9/25 and had an extremely early morning flight out of Trenton the next day. The staff was so accommodating and wonderful, I can not speak highly enough about them. They had just taken over this from a prior owner and all the prior staff left them without giving them any clues on their systems. They were handling things very well and with grace. Our room was spacious, with a very comfortable bed and pillows and a great kitchenette where could make coffee and tea. Unfortunately, we had to leave before we could enjoy their breakfast in the morning. Their shuttle guy (who was a jack of all trades) actually got up super early (4:45 am) to take us to the airport before the shuttle hours officially started. We were so pleasantly surprised and thankful for this. The only slightly annoying thing was despite the wonderful look of the modern bathroom, the rain showerhead didn't give as much water pressure as I might have liked, but the attached shower wand helped with rinsing my hair. Overall, I would recommend this place if you need to stay near the Trenton airport and I would definitely stay again. read more

I am giving this review 2 stars due to the patrons and not the hotel and staff. I have never stayed at a hotel where so many rooms, on multiple floors had obnoxiously loud music, door slamming, cigarette and marijuana smoke all night and into the morning. There were also several groups of unattended kids, 8-10, ages 8-11 running through the halls, many still wet from the pool. Sadly I probably would not stay here again. read more

I've been trying out new hotels because I've gotten tired of all the Hilton properties looking tired and old. I had a meeting in Newtown, PA and decided to give Element a try and absolutely loved it. From the outside, it doesn't look like much but the lobby is very open and airy. And the fitness center is easily one of the best I've seen in a "limited service" hotel. However element really shines with their rooms. My king studio was great! the huge sectional couch was great for relaxing and the king bed was super comfy. The glass block tile in the kitchenette was really neat and even though I was only staying one night, I'm sure I would be more than comfortable staying for an extended period. And I loved the bathroom and the whole "green" approach was appreciated. Only downside to the room was the somewhat cramped work area but that's a very minor complaint. Even the complimentary breakfast was better than other hotels. The breakfast sandwich on a pretzel roll, mango smoothie and lots of fresh fruit was a welcome change from the usual hotel breakfast of mystery meat and frosted flakes. I'll definitely search out Element hotels as I travel. read more

I was looking for Hotels in the Princeton, NJ area and came across this one-stayed for one night. Clean and modern, minimalist style as you see in other reviews. Bed was great and the one bedroom rate was a very good deal @ $160/night. There are some other hotel choices in Princeton which are closer to shopping and restaurants but if you don't mind being 10 to 15 minutes away, this is a good, quiet choice. read more

This place is really nice. They allow dogs at no extra charge. It seems very clean the people were very friendly the continental breakfast in the morning wasn't too great but I highly recommend this and help more hotels like this pop up. And it was reasonably priced. read more

very poor customer service! staff was very rude and they weren't helpful at all. we ended up leaving and going across to another hotel who was happy to accommodate us. i give this place a big thumbs down read more

Looks like a nice enough place so we were hoping to get a room block there for our wedding guests. Their sales team was completely unresponsive over the course of 3 months - never pick up the phone don't respond to messages, emails or rfps... When I managed to get in touch with their boss by chance I was put in touch with a representative who seemed like she would be helpful but then never responded after our initial conversation. When I emailed her two weeks after I was supposed to hear back from her I was told they couldn't do a room block for that date. I don't like having to babysit a company I'm trying to give money and definitely don't want my guests stuck with that sort of service. Luckily another local hotel closer to our wedding venue was wonderful and had everything set for us in one day! read more

Very nice hotel. The bathroom was gorgeous & so was the room. Also very convenient that they provide dishes in the kitchenette. However during my stay there were a lot of ants in the room. There was also a light out on the ceiling which was the main source of light for the room. I only stayed one night and noticed the ants in the morning. I reported it to the front desk and all the woman responded with was "thank you for telling us" . I was expecting her to at least apologize, but she did not. I would've loved to stay here again, but I wouldn't because of the ants. read more

While the hotel is beautiful I cannot say the same for our stay! First, our AC was broken in our room. After being advised to lower the AC to 60 degrees the room still did not cool down. The phone was also broken in this room. We were then moved to a new room at 9:30pm (we have a three year old!) just to be moved to yet another room! In the last room, the toilet seat was broken and it was hotter than the first room!! We called the manager on duty and she had the nerve to tell us that we broke the AC by setting it to 60 degrees--even though her staff advised us to do so! She kept cutting my husband off while he was trying to speak and would not let him get his complaints out. He then asked her to email him the name and phone number of her manager and we still have not received that email! It's too bad it was such a terrible experience because the hotel was really beautiful! read more

Had the poor luck of staying at this hotel, and sadly it was not the condition of the hotel, nor the room that has driven me to write my first review ever, but the staff. If I could take away this one star, I think I would. I stayed at the Element on 9/11/15. We checked in at 10:30 pm and before I got to the room, had to avoid two very drunk young people who were loud and obnoxious. Turns out they were part of group of about 15 underage college kids who were there to drink off campus. They were extremely loud all night. At least three different guest I talked with the next day said that they complained to the front desk. At 1:00 a.m. I got up and confronted them, that did not help the situation. At 3:00 another guest entered the hallway and got into a yelling match with them. Some time soon after, the police showed up and removed those guests. Finally quiet, we look forward to sleeping in a bit...not so fast. At 7:00 am we were woke up by music echoing in the hallway and in our room. I got up still angry about the night, and was going to find the room responsible and ask them to turn down the noise. What I found was two Bose ceiling speakers about 10 feet from our door, playing the hotels canned music. I went to the front desk and asked them to turn it off. I was told they didn't have controls to do that. I went to see if I could do something to make it better, but couldn't. I returned to the front desk a second time and told them something needed to be done. I was again told he didn't have the password to the system to turn it off. I returned a third time, becoming very irritated I asked to speak to the manager, to which I was told that he/she didn't work weekends. At that point I suggested that they call the manager to get whatever they needed to turn the music off , that's when the clerk said he could try to turn the volume down....WHAT!? Why did this have to happen like this? I have a video of the speakers and the sound after they were turned down. It was better, but could still be heard in our room. By then it was 7:35, and we were not going to be able to sleep in. This was probably our worst hotel experience in 25 years. We did not stay our second night and requested a full refund. This was denied, because the staff could not refund that much....and of course management doesn't work weekends. I asked for a comment form at the front desk since there were not any in the room, after some paper shuffling was told they didn't have any. Sorry for the inconvenience, have a nice day, and don't worry there won't be any charge for the next night...thanks for that Starwood/ Westin/ Element. You can close out my club membership...one and done! read more