Very poor unprofessional service. He looked like he came with the intention of finding fault with my dryer even though I told him my dryer was fine, all I called him for was to clean dryer for a so called of 79 dollars he attacked the dryer right away about faulty this and that and what was supposed to be basically cleaning came up to 550 dollars. I got hipped to what he was asking so he came down to 350 dollars. And guess what when he left and was all done there was no heat coming out of the dryer and called the so called good company back and they told me they wouldn't get to come back till Sunday and they said it could be my pipes. I said Bologna there was never anything wrong with my pipes, so I called another company called fixes Appliances and thank God they solved my issue. People watch out who you hire for your services some of these companies are just there to make more problems for you so that could benefit their pocketbook like this sorry company! read more

Daniel was on time and ready to work - good spirit and personality. Came in with plenty of tools but no cleaning rags or supplies or covering materials. This was obvious when he indicated that he was done. The work area in front of our chimney got stained as no tarp or cloth was placed during the cleaning of the grill. It was obvious he needs more training but he was receptive of the constructive criticism provided. Unfortunately, I don't think I will use or recommend Elite Air Group Inc services. This company is an air duct cleaning company and not a chimney cleaning company (false advertisement). I'm glad I didn't allow their tech on the rooftop as he didn't have proper chimney tools and materials for brick, cement, stucco, roofing repairs or replacement. Daniel did what he could with the training, tools, and materials provided. Tech came in his private vehicle no company truck/van, no uniform or company credentials provided/seen. He did introduce himself. read more

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Very pushy and rude. They came out for estimate, broke vent that was connected to my dryer and then charged me to replace it. Even though they broke it when they were taking it off. Told me my vent went to the roof and that service would cost me $700. I told him I couldn't do that and he told me he could not do a good job without that. He then told me he could do a deep clean on the dryer. When I didn't agree and told him I would have the dryer guys do that repair he pushed that this was a service I needed them to do. In the end, I told him no. So he vacuumed vent and called it a day He never checked the vent or even brought down a ladder. I had another company come out and they checked the vent. The vent didn't go to the roof it ended in attic. The second company cleared it. Beware of this company. read more

Tech told me he could clean the ducts, charged me extra for the deep clean which then did nothing. Owner came to inspect and conceded that the problem had not been solved and agreed to refund the cost of the cleaning. However now days later no refund has happened and he is dodging my calls. Take your money elsewhere! The 'tech' was also using a Ryobi fogger which is not even rated for vertical use. This is a group of scam artists. read more

Horrible service and can not follow simple parking instructions! This was made clear when initially contacted read more

Elite Air - They were told to park in guest parking. Yet violated HOA rules causing me a citation. Do not use them! - Air Duct Cleaning Near Me - Los Angeles , California

It was a total joke. Someone by name Tom showed up, mentioned all ducts are extremely dirty and have signs of mold, need deep cleaning and it would cost $875 per intake. After all the discounts, I was charged $1400 for 2 intake units which was cleaned with basic cleaning tools, no high pressure suction as they show on their site, no before and after pictures, he didn't even have a long ladder to reach the ceiling to open the intake covers, he cleaned the inside of the duct with a sweeper as much as he could reach, basically something you could do yourself, nothing that needed a trained HVAC cleaner, took 1 hour and got charged $1400. Was not given a receipt either. Total scam, beware of the company. read more

Beware - Honest Review Deleted, Poor Service, and Health Risks I'm reposting this review because the owner had my original honest review removed after we refused their offer to delete it in exchange for a full refund. That alone should speak volumes. Take a close look at their reviews - you'll see mostly 5 stars, and the negative ones often disappear after the business offers refunds in return for silence. Sure, I would've appreciated getting my $400 back too, but not at the cost of compromising my integrity. The actual cleaning job was horrible. Instead of removing dust and debris, they spread it throughout our home. I came back 6 hours after their so-called "duct cleaning" and immediately had a severe allergy flare-up. My biggest concern, though, is that my 2-year-old daughter was home during the entire process, breathing in all of that dust and debris. She's a toddler--she can't express that she's having trouble breathing. If the technician knew the work would kick up so much dust, why didn't they advise us to leave the house? After posting my review, they had the audacity to send hateful messages. This is no way to run a business. Instead of accepting responsibility, they try to silence customers. Take caution. This was not only a waste of money, but also a serious health hazard for my family. read more

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Unfortunately, my experience with Elite Air was disappointing and unprofessional. While I understand that unforeseen circumstances can arise (our original appointment was rescheduled due to the technician falling ill, which we were happy to accommodate), the follow-up experience fell short of basic customer service expectations. We were rescheduled for a Friday between 8-10 AM. By 9 AM, I had received no updates or ETA from the company. I attempted to reach them using several contact numbers listed on their Instagram and stories -- one number was even disconnected, and the others went unanswered. Around 9:30 AM, I finally received an IG message and was told I'd get an ETA soon. By 10 AM, I still hadn't heard back. At that point, I canceled the appointment and expressed my frustration with their lack of communication. I will not be reaching out to them again for any services and, frankly, I'm relieved I didn't move forward with having them clean our air ducts and dryer vents. When a technician or service provider fails to communicate reliably, it's often a preview of the overall professionalism you can expect. In this case, it spoke volumes. I won't be gaslit into accepting their version of events when it's clear this situation was entirely within their control. The lack of communication and follow-through speaks for itself, and instead of acknowledging that, Jean has chosen to deflect responsibility. I'm not interested in excuses--just accountability. read more

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We called them for their $199 promo to clean out the air ducts with the negative pressure machine and to clean out our dryer vent. When they came, we were told our options were for $799 or $1499 cleaning due to our dryer vent being on the roof. The $799 "deep cleaning" involved spraying bleach into our ducts and wiping it around with a brush for a few minutes. Our house smelled like bleach for multiple days even with all the windows and back door open. I texted them multiple times asking for the bio labels and if it was normal for the house to smell like bleach for days and never got a response. They also only took cash or Venmo (no credit card or checks), which seems like a sketchy business practice (maybe trying to avoid taxes?) On top of all that the techs were weird and asked to use our bathroom as well as to charge his phone in our house with our charger. read more

Elite Air - Request for bio labels - Air Duct Cleaning Near Me - Los Angeles , California

This company is a scam, they came to my house, stuck a big tube in my return and plugged it in, It was sucking nothing, come to find out it wasn't even hooked up to my air ducts, and when I told the guy to let me see what he had the tube attached to it wasn't attached to anything and then I told him you couldn't possibly be sucking dust out of my return because the filter was in the way and no DUST could have passed through the filter, because the new filter was still clean. THIS COMPANY IS A SCAM. read more

Leo and Ido arrived on time, two handsome young men, who were very professional and got right to work. They accomplished in ten minutes what others took two hours to do. Well mannered, clean working, and detailed. A+++ read more

Elite Air - Before. The inside is six feet long with an L turn. - Air Duct Cleaning Near Me - Los Angeles , California

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Elite Air was persistent in trying to solve the problem and we have come to an amicable solution. I appreciate their time and effort in taking care of their customers. read more

As other reviewers have said, I hired them on a promo that was advertised as whole house duct cleaning for $199. I've seen this ad several times since and the videos in the ad show a ton of things that aren't included in this, very false advertising. The technician said they should have given me the full service info via text when I scheduled it, but they did not, therefore I assumed I was receiving a whole house duct cleaning. When I asked questions about the service on the phone when I had to reschedule I was told the technician could answer my questions (the guy didn't know anything, it seemed). The reality was they put a negative air machine up to one vent, which to me seemed like a very weak vacuum, then tell you that for a proper cleaning you need to spend $800 or $1500 depending on how they do it. The $199 is "only for maintenance" so if you've never had your ducts cleaned then it won't do much. So I paid $199 to not do much. The technician was very nice but I definitely feel mislead. I have seen a lot of this kind of promo for other companies so I don't think they are unique in this kind of thing, but doesn't mean it's ethical. We did have them clean the dryer vent while they were here, another $225, and I have no idea if he did a good job or not because he didn't take any pictures which is a red flag (he said he should have but didn't). He also left my return air vent wide open. Interested to see if my review gets taken down or if I get harassing messages from the owner as others have said. I think the lack of reviews below 5 stars seems fake. read more

Update: they threaten lawsuits and small claims due to defamation but all footage proves there's no false statements made. Shows the character of the owner and business they're operating. Original review: 2 hours late and upcharges you. Avoid the bait and switch and go with someone else. Quoted $199 for up to 8 vents but inspects the home and says need "deep cleaning" then asks for $499. I stupidly agreed for them to move forward, huge regret! Doesn't use or bring a vacuum during the cleaning of each individual vent with dust and debris throughout the house. Asks to use our dyson to clean up and still leaves a big mess. Choose a different company and don't waste your money and time. read more

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*Updated review after Jean the manager called me back immediately. I really like her prompt response in trying to resolve the problem I encountered. She explained to me that this weekend is Leo's Sabbath and that's why he doesn't respond to any message. She even emailed me the 6-month warranty plus the invoice of the work. I was told Leo would refund me the difference after Sabbath. I would say I'm very satisfied with her service. Overall, this company does pretty decent air cleaning service. I like Ben the technician and as for pricing and payment, you just need to be upfront with the total before you hire them. I wouldn't mind doing business with them again. ----------------------------------------------------------------------------------------------------------------- Leo who claimed to be the boss took my credit card information and charged me an amount different from what we agreed on. I tried to reach him back to clarify but he blocked my number. I even repeated the total amount I authorized him to charge. Ben the technician was good. He called me before he arrived and after he's done with the work. He even sent me pictures during the work I hope someone from this company will reach back to me after reading this. I'm supposed to receive the invoice through email but never did. Leo promised me a 6 month warranty but I don't have any contract or paperwork to prove. Basically I feel scammed because Leo just blocked my number before I realized he ghosted me. read more

****BAIT AND SWITCH SCAM!**** Texted with Ella to make the appointment. Danielle confirmed the appointment. While two technicians showed up on-time for a quoted $79 vent cleaning, they did not believe me that the vent would be under the garage and the side of the house and continued their inspection of the entire property and requested to get onto the roof and into the attic. (First red flag) I still obliged. I was then informed that there were two options, 1) vent cleaning of $585 due to a blocked vent and they were unable to determine length (15+ feet) or 2) vent installation to the roof because the "vent" went to the attic with no connection to the outside. After saying "no" several times, I was offered a 20% discount for being a Costco member???? (Second red flag) At no point in time previously was it discussed that the length of the dryer vent had a direct relationship to any additional price. After continued polite declines, the two technicians would not leave and began to emphasize the danger of the situation. Yes, of course I understood, that's why they were called in the first place. They wouldn't leave until my husband, overhearing the exchanges back and forth from his office, told them to leave. A prime example of an atrocious lack of professionalism and disrespect in someone's home. Our neighbor confirmed the location of the vent (under the garage and our the side of our house) with a small blockage, helped us clean it out in under an hour after their departure with a borrowed $30 dryer cleaning extension and leaf blower. All for the price of a good home cooked meal and a bottle of wine. Please do NOT let your neighbors get scammed. I'll be reporting this company to the better business bureau. read more

ABSOLUTELY DISGUSTED with this company. No showed . Confirmed night before and canceled 30 min before arrival. Absolute scam of a company.

Awesome service! Very professional and on time! Jesus did a great job cleaning out ac and heater vents as well as the dryer vent! Definitely recommend them! They came in 2 days after inquiring! Jesus cleaned area where he was working very well, he also used shoe covers with out us asking him to do so which I thought was awesome since we have babies crawling in the house. Thank you guys for your service! read more

Elite Air - You can actually see through the vent cover now!!! - Air Duct Cleaning Near Me - Los Angeles , California

Bad service. Please do not book this service. They don't do their job. All they need is just money. I tried to call to complain but they never pick up the phone read more

Great service. All the vents were cleaned out to perfection. The allergies in the house finally went away. Thank you Ven read more

Elite Air - Air Duct Cleaning Near Me - Los Angeles , California

Ben was excellent. Very polite and he did a professional job, we will recommend Ben from Elite air to all our friends. Great job read more

Elite Air - Air Duct Cleaning Near Me - Los Angeles , California

Ben and edgar came and clean our airducts. Happy that we can breathe in good hands. As the price negotiable. Keep up the good work. read more

Elite Air - Air Duct Cleaning Near Me - Los Angeles , California

Be careful, very pricey quick job and perhaps ripped-off my husband it was supposed to be $199 for duct cleaning and dryer vent cleaning as mentioned below per what they said. Ended up paying $1800 total so $1600 extra for deep cleaning additional 5 returns and Anti repellant/sanitizer! Which is fine if it was a time consuming job but the whole process took less than 1.5 hours. Make sure to do your homework upfront and get multiple quotes, before agreeing to any extra charges my husband made this mistake and agreed without shopping around In the billing it said external dryer vent cleaning, and component cleaning and per vent and grille cleaning, we have 20+ vents but none were worked on directly. When I said that these were not done they removed them from billing. Basically there was no cleaning of the AC unit components at all just the negative pressure machine through one duct for 1 hour and the additional 5 returns deep cleaning and interior dryer vent. Even they left the lint on floor and didn't not clean it. Per bill $1800 ended up covered the following Duct & Dryer Vent Cleaning package Full-scale deep cleaning of the air duct system, including the removal of dust, dirt, allergens, debris, mold, and other contaminants from all ducts, vents, and registers. This service improves indoor air quality by eliminating harmful particles that can circulate through the system. The cleaning also enhances HVAC system efficiency, reducing energy consumption, preventing clogs, and extending the life of your system. We ensure that every part of the system is cleaned thoroughly for optimal performance and healthier air in your home or business. -Deep cleaning 5 returns -Anti repellant/sanitizer per vent -Inspection -Negative Air Pressure -Duct Cleaning Dryer vent -Transition Duct Cleaning -Main Duct Cleaning -Inspection -Airflow Testing He was told the following in writing: "The technician will come in and connect the machine called the Negative Air Pressure Machine to the main duct, and from there it will pull out all the dirt. At the same time, the technician will perform a full inspection of the condenser and the ducts to make sure there's no damage or any additional work that needs to be done. At the end, the technician will check that the machine pulled everything out properly, and that the cleaning was thorough, so there's no need to open each duct separately or do any other treatment. It all depends on the type of ducts, their length, and their condition. In most cases, the $199 covers everything, but sometimes there are special situations that require extra work, and that's why we like to explain it upfront so there are no surprises later" read more

They wayyyy over charged me to replace dryer duct! It was a straight less than 10 feet for $1300. I got ripped off!!

Very good service, they cleaned and patched my air duct as well. Came on Sunday for convenience.

The cleaning of my dryer vent appeared to be good. The person who came out was nice enough. However, our clothes still were not getting dry and it appeared to be worst after they came out. After having the dryer service via our warranty, the rep stated that it may be a situation in which the cleaning pushed debris towards the outside vent blocking flow and to have them come back out and check. They suggested them using a camera. I also recieved the same information from another maintenance person in our condo building. I tried several times over several months to get someone to return my calls and resolve the issue. However, I never get a return call. They don't have a problem calling you back to schedule an appointment but when I ask to speak to the rep that came out to do the servie or someone else to help the situation, I get ghosted. So, I would just warn people to proceed with caution. I wish I would have looked at the reviews before agreeing to their service. read more

Highly recommend. Very professional, did an excellent job and have me a very fair quote. Would be happy to use again.

The quality of work was great. The worker explained what they were doing in detail and left the work area clean.

Ben and Edgar were great. Edgar did most of the work. I highly recommend them. We needed our air duct to be cleaned out since we just moved in. Happy I found them read more

Elle, show up on time of the appointment. Able to explained the advantages and the purpose of the cleaning. Elite air amazing services. read more

I recently received service from Elite Air, they was fast and efficient. They came in and got to work and explained the process along the way. I recommend Elite Air. read more

Honestly, I didn't expect to care this much about air duct cleaning :), but here we are. I booked Elite Air just to check it off my to-do list, and they seriously impressed me. No drama, no gimmicks , just solid, straightforward service. The guy who came over was super chill, knew exactly what he was doing, and didn't try to push anything extra on me. Now the air in my place actually feels fresh, which I didn't even realize was possible. If you want someone who gets the job done without the nonsense, Elite Air is it. I will totally calling them again when I need it!! read more

I contacted them to clean out my dryer, air, ducts or vents were very fast at responding to my call. They came the next day and it did not take a long at all. The guy was very thorough and explaining what he needed to do seemed very knowledgeable and experienced about the whole process took videos sent me pictures and videos so that I could actually see what he was doing I would definitely recommend this company and I definitely will use them again. read more

I contacted Elite Air Duct Solutions to correct the issues originally stated. Those issues have now been corrected. Good job.

I did not have a good experience during my consultation, which included pressure tactics to get me to agree to same-day duct cleaning as well as damage to my home. I'm sure Shalom will post a reply here about how I'm a fake reviewer and how they never came to my home, but what kind of weirdo would randomly target an air duct cleaning company that didn't come to their house? I already wrote a review about how I experienced the same harassment as happened to some of the other 1 star reviewers, but Shalom aggressively pursued Yelp until they took my review down. The stellar rating here is a product of Elite Air threatening customers via cell phone and, when that doesn't work, getting Yelp to remove their reviews. Elite Air is better suited for internet reputation management services than the actual business of hvac servicing. And by the way, the number that Shalom claimed wasn't their number on that other guys review with the text screenshots? Same number that interacted with me. read more

Very helpful and quick service!! They were able to clean my dryer vent in less than 24 hour notice

Ben was great! I inquired with elite air via Yelp on Monday and within 20 minutes they called me to setup an appointment for the following day. Ben came from Beverly Hills to Newport and cleaned out all of our air vents in two hours. Very professional and my vents are spotless now! read more

Please be careful for fraud. A company called Elite Air with the phone number 213-699-2597 (contact person :Daniel) had false advertisement as Duct Plus Dryer vent cleaning plus A/C diagnostic for $199. A so called technician came to my house. He spent 45 miniates and charged me $411.93 . Technician whose English was very poor said $199 was the base. He didn't do the Dryer cleaning at all. When I asked him to show me the dust in his machine , he said he cannot do it. Be carful. read more

Ben is awesome hard working quality is great kid friendly very patient. Great value big great quality service requested were met. Outstanding job. (949) 775-7295 read more

Elite Air - Air Duct Cleaning Near Me - Los Angeles , California

I approved the service that was quoted to me on yelp. The service person arrived 30 minutes late. However within the first five minutes he arrived he started upping the price. The quotes were now double. I asked him to leave. Do not trust their quotes. After this review I received numerous texts asking me to remove the review and they would pay me $200. The owner actually acknowledged the tech was here and said he fired him for this offense. The texts go more desperate and they added a response that was a lie. I have proof the technician was here. I have Ring cameras. I also have attached photos of a few screen shots of the texts i received. My last text received was claiming to take me to court for defamation. Be careful doing business with this company. This may happen to you also. read more

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