I don't give out five stars but the entire staff at Valvoline was top notch. Christian provided the…read moredetail description of what is needed to keep my Rogue moving and grooving. Jared was the man working the transmission flush machine to keep us right in these streets. The value is always better than the dealership and the ease of using an online coupon lower the total cost priceless

I was having the worst day and was running really late so I didn't get to Valvoline until 6:57, 3…read moreminutes before they closed. I guess the stress of the day showed on my face and the sweetest girl came up to help me and said she would fit me in. When I pulled in at saw Antwone, I thought oh no, this guy is not going to be happy that he has to stay late for me. But I couldn't have been more wrong. He was the sweetest guy ever. Very professional and kind and didn't turn me away even though I came in at the very last minute. I only came across 2 employees but they were both phenonimal and didn't have to go out of their way to help me but did! Thank you!

Friendly customer service. Took 2 days to perform an overall inspection....later experienced…read moreissues that I did not have prior to bringing it in. I will not visit again.

Ladies do not take your vehicle to this shop! They inflated prices and then back petal when I told…read morethem the price was to high. It's easy, liars lie! Headlight change $1080.00!! I'm getting it done right now, for $450.

Great service from Caleb & JD. Take my car there now for oil change as easy to pop in to have level…read morechecked & oil added as needed. Staff friendly& helpful.

Due to being on a time crunch, I verbally confirmed five times how long it would take for my oil…read morechange to finish. I was given an estimate of 45 minutes to get in and out. One hour later they call me back to tell me they don't have the filter for my car (Audi Q7) and that it'll take another hour just to get my filter in. Seriously, c'mon .. I didn't expect to be in and out in literally 45 minutes but doubling the time plus some? These guys need to get their business together. People don't have time to waste like this.

I went to the take 5 oil change today between 8-9am this morning, on 2/19/2026. The manager on duty…read moreand his employee (i wasnt able to catch names) greeted and did my oil change along with offering me some air filters and a coolant flush (which i declined the flush, purchased the air filters, silly me) and went about my way. Only to find out these employees damaged my oil pan bolt or oil pan and now it needs to be replaced completely, which is looking around close to another $1000. When I arrived back at the location, the manager swears that my car was already leaking and typed up some code in his computer and shoved the paper in my face, claiming that they explained this to me before handed that they shouldn't have done the oil change, but did anyway. 1. If you shouldn't do an oil change, why do one? To which the managers response was "With people like me telling them no doesnt go well" 2. If my car was leaking this much within a matter of minutes (see attached photo of oil puddle) why would you fill it up or do an oil change knowing it would be empty in less than a half hour ??? Then i ask his employee if the he heard the manager tell me the car was already leaking.. he says yes.. lol such a joke.. the manager says out his own mouth he never told me anything he told his employee to tell me SO NOONE TOLD ME ANYTHING! This manager needs to be fired. There are so many reviews for this location of similar situations happening. Something needs to be done. I don't care if I need to take it to the news. I don't care if we need to take it to small claims. Something needs to be done and I'm not going to stop. The way these oil change places in mechanics take advantage of single women thinking they dont know whats going on is sickning!.

I mean this respectfully but take 5 more like take an hour. I just needed some more air added to my…read moretires being that it's cold a simple in and out but rather been waiting over an hour and BOTH bays are open tell me why there is only 1 person working both sides? If it's that low staffed why not cut it down to 1 bay to limit the wait times?

Our 2022 Subaru Ascent was at the 60,000 point and in need of the 60,000 mile service. I needed to…read moretake the car on a long road trip at the ladt minute and just wanted to get the essential work done. A 4 wheel alignment and an oil change. They were able to get me in right away and were able to perform the work quickly, while also giving my car a thorough inspection, including pictures. The price was lower that I usually pay at the dealership. The staff was very friendly and seemed very knowledgeable. I am considering going back to them for the rest of the 60,000 mile service instead of the dealer.

This was my second visit to CCA (recently bought out by the Driver's Edge franchise) for car…read morerepairs on an aging 28-year old FWD sub-compact. As with the first visit, although there can sometimes be delays in getting parts because of the age of this vehicle, still appreciated: - Clean facility - Knoledgeable, friendly staff - Free shuttle service - Competitive pricing - Thorough assessment of needed repairs and recommended service - Quality workmanship

Came in here the other day for an oil change and a state inspection for my ford. 10/10 would come…read moreback here again, I wanna say his name was Robert, that tall employee was so helpful that words cannot describe, yall earned a lifetime customer

I went here to get my tires rotated and my brakes checked and was told that I needed new brakes in…read morethe back and was quoted $459 so I declined to have them done and I got them checked at different service center and was told that there was nothing wrong with my brakes and I did not need new ones. They tried to rip me off and to make matters worse because they didn't charge me for a tire rotation, I gave the guy a tip and he took it. I will never go back to this place again and I will tell everybody I know not to go there. I typically get my inspection and oil changes done there and not anymore.

I first went to BB as it was a garage recommended by AAA. I needed a water pump replaced. The first…read moreshop gave me an estimate of over $3k dollars and the repair would take all day. I took it to BB and couldn't believe what I was quoted. They did the repair for half the cost and it took less time than they estimated. After that experience I was sold. They forgot to apply the AAA discount so comped an oil change. My last visit was to replace a shield on the undercarriage. Because it was a quick fix, they didn't charge me for the labor. I can't say enough about how pleased I am with the service BB provides. And while it may look like it, I've been assured that having a beard is not required to work there.

I've now been 3 times (Different issues) what I love is they call and explain what is wrong with my…read morecar. Not a car person but they explain how it affects the car and if they see something else wrong they will notify me but also just let me know how important the fix is. Over all just great experience.

Amazing service ! Highly Recommend! Very professional:) Honest work too…read more Amazing service ! Highly Recommend! Very professional:) Honest work too

I called the facility to see if they could fit me in to get a Texas State vehicle inspection…read more Fortunately, even though it was short notice, they said that they could fit me in. I pull up in my vehicle which happens to be a manual transmission and the attendant says "hop out. I'll take it from here.".I go inside and as I look out the window, I see that the guy looks like he's not moving anywhere even though he's in the driver seat. I go outside to find him burning the clutch and nearly grinding the gears. For a moment I just sit there (trying to be patient) and watch, and ask him if he knows what he's doing, and he stalls. I offered to jump in the car and move it wherever it needed to be moved. He says, "No I got it proceed to turn the car on it and begins back up, but then kills it again." If you're going to run a service that works on cars either you need to know how to drive those cars or allow the owner to actually move it or needs to be. I did offer to leave and take my car somewhere else when another tenant comes says, "Hey, I can move it. He jumps in, but he is burning the clutch like nobody's business". Frustrated is an understatement and how I felt. The car was a VW. Nothing exotic. I would not recommend this place if you have any type of vehicle that you care that you care about.

Went there for an emissions test. Ken John was very thorough and professional. Got the job done…read moreexpeditiously! Great place!

Ok... whoever the manager is, Listen pal, if you don't keep these guys, I'm taking them and…read morestarting my own place. Jaylen was VERY welcoming and professional as he approached me when I pulled up and he was very helpful to the other customers and techs. Michelle (maybe the manager?) was very professional, knowledgeable, patient and kind to EVERYONE and she had FULL garage situational awareness the entire time. Juggling- helping the other techs, other customers and myself. Jose did a great job changing my rear differential fluid. There was some hiccups because of the kind of car I had but he remained patient and didn't give up. I would've thrown a wrench if I was doing it in my garage. Ashish came to help the moment he was finished what he was doing. Ya'll are a GREAT team. I'll be back, thank you.