My satisfaction with the service at Gunn Acura is well beyond expectations -- I am 120% pleased…read morewith the professionalism, integrity, and customer dedication shown. Gabriel is a tremendous asset to your brand, and his commitment to excellence is a model for Acura service nationwide. Thank you for encouraging and supporting a culture of genuine customer care. Experiences like this are the reason I continue to trust and recommend the Acura brand. I had yet another great experience with Gunn Acura, and this team continues to earn every bit of praise they receive. On 6 NOV 2025, I brought in my RDX for a pre-travel inspection before a long drive out of state to South Carolina. I didn't have an appointment, but when I called in and spoke with Carla, she immediately took care of me. Within just a few hours, they completed a timing belt replacement, oil change, tire rotation, and a full inspection--and the price was excellent. That level of efficiency and care is rare. I've since completed my trip to South Carolina, and the ole RDX ran flawlessly. Gunn Acura made sure my vehicle was road-ready, and it truly gave me peace of mind for the entire drive. I've been servicing my vehicles (both my TLX and RDX) at Gunn Acura for years, and they've always treated me like family. Their professionalism, honesty, and white-glove customer service are unmatched. Every visit feels like I'm in good hands, and every experience is consistently amazing. If you want a dealership that truly cares about you and your vehicle, Gunn Acura is the one. Highly recommended! I just had to share the amazing and expeditious experience I had today at Gunn Acura in San Antonio (22AUG2025). It started with a late schedule appointment yesterday evening to have my car serviced Friday morning. The service department was extremely helpful and assured me that if I were in early I would be our fast on Friday. This morning when I pulled in I was quickly greeted with the Acura associates. Shortly after arriving I connected with Mr. Charles and he ensure that I received that exceptional white glove experience that Acura always provides. I was there for a routine servicing and they offered to provide transportation back to my office, but then Mr. Charles let me know that my car would be finished soon and if I could wait, I take my vehicle with me. These guys ROCK and always provide great quality service and never let me down. Thanks Gunn Acura San Antonio TEAM and thank you Miss Carla for providing such quality assistance!

Came in looking for a 4Runner. Damian came over immediately to help us.. he was so gracious and…read morepatient with us throughout the whole process. At no point in time did the interaction feel transactional or forced We ended up finding one we loved and mentioned we had a trade-in. Even though we were short on time, Damien was able to get it arranged for us within minutes. They offered us $25,000. I thought this was an intensely lowball offer considering it was in pristine condition, but opinion is differ. Everything pretty much made us wanna leave after meeting Eric the manager. He wasn't a bad guy wasn't rude or anything. But he gave off the typical used car salesman aura that we all hate. He did everything in his power to get my business except offer me a fair trade-in price.... fast forward 15 minutes after leaving Carvana offered me $28,000. The crazy part is that I told Eric if he offered me anywhere between 28 to 30,000 that I would gladly purchase the forerunner right then. Oh well ‍

Had a flat tire. The staff were so helpful. Super quick service and definitely super affordable…read more Definitely worth it.

I can't recommend the manager Johnny and his team enough. I am not local, but I do come in a few…read moretimes a year when I am in the area. I originally came in for an oil change and during that time they were fast and efficient and kept me informed. In addition, the manager keeps the place spotless which is great when a woman comes in for service. I was so impressed with their service that I came in the next day for a full set of tires. I had 4 new tires on my car, and I was on my way in less than 30 minutes. Their prices are great, but their service is what will make me continue to come back. You rarely find this type of customer service anymore. Thank you Johnny and team!

Adrian definitely hooked me up on q great deal for fixing & painting my bike. I recently dropped…read moreand skid the bike and it was all scratched up on the left side of my panels. It needed to be fixed and repainted completely. I walked in here and he was able to help me out! I left my keys with him and within a week, he contacted me to come get it because they were done already. Matter of fact, on the first day, within hours of dropping my bike off, he sent me pics of them already taking the panels off and sanding them down! They move quick!!! I absolutely loved the color that it was painted to. The first color of when I bought the bike from another chick was this baby pink/light pink color. When they repainted it, it came out to more of q hot pink color which is more my color! I loved it when I went to pick it up! Talk about a color difference!!! He fixed up some extras as well & did not change some stuff that I wanted to keep! Overall this place was AWESOME! Great prices, super quick turnaround time. I was recommended to this place by the bike shop next door. And let's just say that their recommendation to this paint shop did not disappoint. I'm super happy with it!!! Wonderful service, great prices. Come here and see for yourself!!!!

Adrian, the owner, is the absolute best in the business! I've been a loyal customer since 2010…read more I've had some unfortunate situations but I never had to worry because I knew Adrian would take care of my car . As a woman, it's rare to have someone you can trust when it comes to car repairs. That speaks volumes in my book. Quality, guaranteed work with excellent customer service too! Thank you Adrian and the guys at Streamline for all you do!

Kris and the team did a thorough job checking on something I thought was broken and making sure…read moreeverything was good, they did not charge me for for their time AND offered courtesy transportation while my car was in their shop. Very kind and attentive. I've been a customer for 3 of the 4 years I've lived here and trust them!

Arrived to get my California car inspection. Everyone so friendly and helpful. I see how well they…read morework, this may be why they have been in business for 30 years. Very trustworthy will return for any auto needs in the future. Thank you Joe and the other gentleman that did our inspection. GMC Sierra 150.

As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

I recently purchased a used Honda from Gunn Honda after my previous vehicle was totaled in an…read moreaccident. Since buying another car wasn't planned, I was working within a very specific budget and appreciated that the initial representative who contacted me by phone and text was friendly and responsive. However, once I shared my budget, I felt like the level of communication changed. When I was ready to visit the dealership, I was handed off to another salesperson who was kind, but seemed unprepared and unfamiliar with my situation. I was also surprised that their system still contained personal information from more than 10 years ago that had not been verified or updated before my visit. One thing I did appreciate was their large selection of used Hondas. I've owned Hondas my entire life, so I felt comfortable shopping there. I also liked their "one-price" sales model, although it does mean there's little to no room for negotiation. My biggest concern involved the financing process. We arrived with a pre-approval from our credit union and made it very clear what our maximum budget was, including taxes and fees. We were encouraged to let the dealership submit our application to multiple lenders to see if they could beat our financing. Later, we learned from our credit union that Gunn Honda had submitted the application for approximately $10,000 more than the amount we were originally approved for. Naturally, those applications were denied, and we were then encouraged to finance through a different lender at a much higher loan amount and monthly payment. That experience left us feeling like our stated budget wasn't being respected. Thankfully, we stayed with our credit union and were still able to purchase a vehicle that was only slightly above our original target. As a woman shopping for a vehicle, I also felt discouraged from asking questions. Since this was a used car, I wanted to understand the inspection process, ask about the tires, and discuss the minor damage that appeared on the vehicle history report. Instead of feeling like my questions were welcomed, I felt as though I had to justify why I wanted that information. Purchasing a vehicle is a major investment, and every buyer deserves to feel comfortable asking questions without feeling dismissed. Once we decided to purchase the vehicle, the paperwork moved surprisingly fast, which I appreciated. I also liked that I received permanent license plates the same day instead of temporary paper tags. That said, the overall delivery experience felt a little underwhelming. It seemed like once the paperwork was signed, the excitement ended. I've purchased vehicles from other dealerships where they took a little extra time to make the experience feel special like making sure the vehicle was spotless, celebrating the purchase, or simply showing more appreciation for earning a customer's business. While the detail department did end up filling the gas tank, it initially sounded like that wasn't even guaranteed, which left a poor impression. Overall, my experience was okay. There were definitely positives, including the inventory selection and efficient closing process. However, I believe Gunn Honda could improve communication, better respect customers' financial boundaries, make buyers feel more comfortable asking questions, and put a little more care into the overall customer experience. As someone who has been a loyal Honda owner for many years, I was hoping to leave feeling excited about my purchase instead of simply relieved that the process was over.

I wanted to get into cycling and when I came into the store I was completely lost and overwhelmed…read morewith all the different selections of bikes and gear to choose from and thanks to PJs knowledge and experience with bikes he explained the difference between bikes and helped me choose the perfect bike 10/10 employees and 10/10 customer service.

Absolutely amazing service anytime I go there from Sales to apparel to warranties they're just all…read morearound on top of everything. This morning they updated my software for FREE

I use the shop for some upgrades on my 2005 Ford F2 50 with a 6.0…read more They did a fantastic job very personable and extremely nice and professional. They installed a bulletproof diesel air to oil cooler and it made a huge improvement on the oil temperatures. I would definitely use the shop again

I had a delete done here before it was no longer allowed and the service was great! I'll continue…read moreto have my maintenance done here. The reason for four stars and not five is because they don't do deletes any longer. Not their fault but it's that disappointing so four stars it is!

We shopped for an used car from North Park Volkswagen and the process was nice and simple. Manny…read moreOrquiz from the sales department gave enough details about the car we were interested in without any sales pressure. When we were at the store, Manny and Robert Montoyo kept the process simple and addressed all queries - again without much pressure. I would recommend Manny if anyone is interested in vehicles in this location.

Buyer Beware, this was one of the worst car buying experiences ever! Do not buy from Adrien, he…read moreonly pays attention to you before you send money, after that He disappears! My experience was not only totally unprofessional, but between the time I was sent videos and pictures, they damaged the car and never even thought they should tell me, I only found out about the damage and that it was in an accident when the car showed up at my house. I asked very specific questions, and they flat out lied! They waited until after I gave them a deposit to "confirm" it was missing a second key, they werent going to fix the headliner like they promised and that rubber floor mats could not be had. The front bumper was spider cracked and the fender was pushed in from having been hit hard, breaking the turn signal and mounting bracket. The push start button didn't work correctly, taking 4 presses to start or turn off the car. The rear defroster was in inoperable, the engine squeeled when at an idle. The roof was cracked in 5 places! Oh and did I mention that didn't even bother to clean the car or take off the price stickers on the windshield before sending it to me. I highly doubt it ever went through service like they claim, most of the issues would have been seen unless they are just as shady as the sales team. The used car manager blamed everything on the salesman, even though he had to be consulted at several points during my purchase process! Do not buy the Beetle GSR, it's an absolute mess of a car and thats putting it mildly!