Got a new X5 in March and was run off the road on 4th of July only to clip a sign. The sign did…read moredamage to the rear door, door seal and mirror. I was told the repairs would take 2 weeks and they did. Justin is awesome and kept me informed on every single step. Everything looks perfectly flush, seals perfectly, paint matches exactly. Highly recommend BCC. Compared to other collision centers forget it, hands down better service

Dropped my car off a week ago, when I dropped it off the agent (DJ) that's working with my account…read moresaid he will keep me informed, well he never did so I ended up calling for a status report only to hear that the door that was ordered came in damaged and the next one came in damaged too. Keep in mind the insurance company paid them the estimate they send them. So DJ said he will give me a call on Monday (2/19/19) for a status repot well Monday came and no phone call. Really bad communication.

I work near guy's custom collision and thought I would give him a try when I needed my front bumper…read morereplaced after a minor fender bender. I was very happy with the quality of his work and he has much cheaper than the quote I got from another body shop up the street. I recommend him to people all the time now.

From the owner: Guys Custom Collision is an auto body collision repair shop, we specialize in making our customers…read morefeel like part of the family. From free estimates, to the fast and friendly service of the car repair, we love to take on all the worries of the entire process, so that the customer can continue on with their normal activities as soon as possible, as auto accidents can be a very traumatic experience, and we understand that. So dealing with the insurance companies, and the car rental companies, if need be, we will do these things for our customers. Making them feel right at home. Along with all of this, we pride ourselves with a top notch repair of every vehicle that comes into our shop. Come and and see us, if only for a free estimate of repairs, we will be happy to help. You have a more mechanical repair then a collision repair? We give free diagnostics too. Here at Guys Custom Collision, it is all about the vehicle, and getting our customers going again, in the the safest manor possible

They repaired and painted my hood and fenders…read more One of the only places in town that will repair your paint and body when other shops won't touch it without insurance claim.

10 gold stars for Graham's Collision! They had to redo the work from another auto body shop in the…read moreHill country and I am so incredibly thankful for them. They took excellent care of me and my vehicle and I couldn't be happier with the outcome. Mariah, who answers the phone and runs the office, is amazing and so helpful. I cannot say enough wonderful things about Graham's Collision. If I ever need anything in the future, I am certainly returning back to them. They did high-quality work that adds value to my vehicle. Thank you, Graham's Collision!

I was introduced to True Craft by our auto repair Bavarian Auto, Derek H. I was looking to adjust a…read moredriver door of our Mercedes GLE350. Jake Didier the owner spent 30-45 minutes adjusting the door and when i asked him what I owed he simply said a good review! When is the last time you heard that from a shop? I of course paid him for his time and expertise. He did a great job and I would highly recommend him for any work he does simply due to his honest and fair approach to life! Jim

Great work and delivered my car on time. Even allowed me to…read morego in the work area to see their process.

While they do follow up regularly.. the quality of work is subpar. They assured me they did a…read morequality check test drive and my car was great.. I still hear crazy loud wind once I hit 40/50 so obviously no one really checked it. Took it back to talk to the manager who assured me they wanted to fix it and make it right.. but now all the sudden the manager and asst manager are on the phones and I haven't heard a single thing since 3/24...a month and still nothing.. caliber isn't the company it used to be guys just choose people who actually care. Dont. Go. Here.

EXCELLENT, over the top, above and beyond customer service at the Fair Oaks Caliber Collision…read morelocation. I made an appointment with Leeann Holmstrom to provide an estimate of minor damage to the exhaust pipe of my Lexus. She was friendly, courteous and ON TIME for our meeting. She assessed the damage and told me she could repair RIGHT THEN AND THERE!!!! I was totally blown away!!!! This has never happened at an auto body shop I have ever visited. Within the hour, I was on my way and out the door. Everyone in the shop/office was very friendly, courteous, helpful----I felt so welcome as a customer. Caliber Collision has my business for a lifetime and I will be telling all my friends and family to take their business there. THANK you Fair Oaks Caliber Collision----you made my day!!!!!

I can't say enough great things about Jim and the entire front office staff at Caliber Collision in…read moreBoerne! They provided the BEST experience from start to finish while getting my car repaired. I did have an issue with a light after the repair, and they immediately stood behind their work and got it taken care of quickly. The issue ultimately turned out to be a manufacturer problem, not anything they had done, but they still went above and beyond to make sure I was taken care of. Jim is incredibly knowledgeable, professional, and genuinely cares about his customers. The entire team was friendly, responsive, and made the process so easy. Caliber Collision in Boerne will absolutely be my first call for future repairs. Highly recommend Jim and his team!

From the beginning to end, Caliber Fair Oaks provided first class service. I helped myself to…read moretheir coffee bar and Oscar, my service advisor, patiently waited for me to finish before approaching me and introducing himself to me. I didn't feel rushed or felt like I was wasting his time. Oscar, was fantastic to work with. He listened to the issues at hand (hit and run on front bumper and someone tried to steal gas and broke hinge on my gas flap). He took pictures of my car and was able to provide me with a quote. The quote was fairly reasonable considering I was paying out of pocket for my repairs. I didn't have to waste my time with a rental, he ordered the parts and when they came in he called and I was able to schedule a time to drop it off. It took about a week, and they were even able to wash and deliver my car to my house. Would highly recommend.

Armando helped me with my trade in and got me into a beautiful new truck. Would definitely…read morerecommend him and this dealership to all my friends and family!

I am 100% Disappointed in Vic Vaughan Toyota of Boerne. My wife and I have bought a Brand new…read moreLimited Tundra in 2022. Than we traded in the 2022 model and bought a Limited 2024 Tundra with ALL the extra warranty packages that would cover the Tundra from Bumper to Bumper if anything breaks , tears , scratch Toyota would swap out the parts per sales rep of Toyota with this extended warranty package. Fast forward almost 2 years later. My wife takes the 2024 Tundra to Toyota of Austin to do a regular maintenance oil change and tire rotation. Wife drives home all done. 10 weeks later wife was pulling up in the drive way and I hear scratching noise as she pulls up I notice 1 of the hubcap is loose and rattling. I noticed one of the 2 bolts was missing which is causing the rattling noise and also scratched up the rim real bad. Well apparently the service rep at Toyota Austin did not tighten the hub cap properly cause 1 bolt was missing while the only other bolt was loose which cause the scratches on the rim. I checked the other 3 hubcap and another hubcap on the rear passenger side was also loose but not loose enough to cause any scratches yet. Anyway we just took the Tundra in and the service department refused to replace the scratched rim said it was not covered by our warranty? This was not a warranty problem Toyota. This was a personnel problem by your own Toyota employee lack of properly securing the hubcaps!!!!! We also address there was chip paint off the running board on the passenger side where we bought the running boards from Toyota that was added on after we purchased the 2024 Tundra. This is a warranty issue and Vic Vaughn of Toyota your service rep told my wife to paint it black and that would fix the issue? I am like WHAT??? We paid Several Thousands of dollars for this extra warranty for your service rep to tell my wife to paint it black where the paint came and you will be fine? Vic Vaughn Toyota of Boerne I hope everyone reads this Bad Review! This is garbage customer service especially when we spent Thousands of dollars on a warranty that supposedly to COVER BUMPER TO BUMPER of DENTS, SCRATCHES , BROKEN, TORE or ANYTHING in the next 7 YEARS and here we are in year 2 and you will not cover your own Faulty workmanship and your own faulty equipment that paint chip off. SHAME ON YOU TOYOTA!!!! I hope every customer reads this review and think twice before doing business at this location.

I appreciated receiving a timely follow up to this review from the General Manager Nick earlier…read moretoday. Looking forward to my vehicle's repair completion.

I recently bought a BMW 5-Series in Dallas and wanted the dealer's medallion removed as it had been…read moreplaced right next to the license plate. I decided to stop by Caliber because this location works on luxury cars and I knew they'd treat my car with care. I fully expected to have to make an appointment for the repair but the tech took my car right back to the bay and removed the medallion and polished the trunk as well. I truly appreciate the courtesy and effort Caliber provided me even though I was a first-time customer. On top of that, this service was done at no cost. I tried to tip but the tech wouldn't take it and simply asked I write a review. Should I ever need a body shop, Caliber has my business! Thank you again for the outstanding customer service.

Rob is an extremely talented guy. Totally recommend him to do any work for you if the need arises…read more He did exactly what he said he was going to do. Amazing job

Rob is a master at repairing door dings at a very reasonable price. This is my second experience…read moreat Hammerhead and no doubt I will return again as needed.

Im so blessed! Unless you have had a car towed you don't know what a disaster it can be. I was…read morepleasantly surprised how kind and careing everyone I spoke to treated me. It's not just a job to them they are good people and if anything ever happens and you need a tow company I would definitely recommend 5 Star!!!! The value of the service is definitely worth the price as they are not overcharging and the interactions with them are priceless. The lady thing you need after a traumatic event is a bad attitude from anyone in the process. Deborah Kelley

$413 to get a car out that got towed one day ago! fkn ridiculous and also asks us to pay in cash?…read morewhat a scam.