I just experienced another great car purchase from Grainger Honda. Ronnie Moore who has been our…read moresalesperson for many years helped me select and locate a new 2023 Honda Odyssey Elite. The process was very easy and I received an excellent sales price and trade in amount for my old 2018 Honda Odyssey. I cannot say enough positive comments about Ronnie Moore and the Grainger Honda team that assisted me with this purchase. Even during these challenging times my wait for the new car was short and painless.

Avoid this service department…read more I own a 2015 Honda Pilot with approximately 106,000 miles. The vehicle had no check engine light, no loss of power, no exhaust symptoms, and was brought in for nothing more than a routine oil change. After the oil change, I was told that my entire exhaust system was clogged and was presented with a repair estimate exceeding $10,000. I was told the catalytic converters, A-pipe, mufflers, heat shields, gaskets, and related components needed replacement. I was even advised that I would be better off putting that money toward a new vehicle. This did not happen in a vacuum. Prior to this visit, the dealership had repeatedly attempted to buy my vehicle from me. Multiple times I received offers that were a fraction of what the vehicle was actually worth. Then, after bringing the vehicle in for a routine oil change, I was suddenly told it needed over $10,000 in repairs and that I should consider replacing it. When I asked for evidence, I was sent a blurry photo with a few specks of debris circled and was told that catalytic converter material was clogging the exhaust. For a repair recommendation of this magnitude, the evidence provided was astonishingly weak. Fortunately, I did not authorize the work. Instead, I took the Pilot to an independent mechanic for a second opinion. Their conclusion: nothing is wrong with the vehicle. No clogged exhaust. No failed exhaust system. No $10,000 repair bill. Think about that for a moment. A vehicle that was supposedly in need of more than ten thousand dollars of exhaust work was examined by an independent mechanic and found to have no such problem. This is also not my first serious issue with this dealership's service department. During a previous service visit, they returned my vehicle after forgetting to refill the transmission fluid. That kind of mistake can cause catastrophic damage and should never happen in a professional service environment. At this point I have completely lost confidence in anything this service department recommends. Being told that a perfectly functional vehicle needs repairs approaching five figures, while simultaneously being encouraged to replace or sell that vehicle, is not something any customer should have to deal with. If you receive a major repair recommendation from this dealership, get a second opinion before spending a single dollar.

Been going to Prewitts for over 15 years. Reliable, trustworthy, experienced and reasonable.read more

Honest wonderful people! Been servicing our old and new cars and trucks for 30 years!read more

Highly recommend these guys. My wife has a 2011 Toyota…read moreCorolla that the top side of the paint was failing and at retirement age we didn't want to buy a new car so we started looking for someone to repaint the top side of the car. Roof and deck lid as the hood had no issues for some reason. I visited many shops IN PERSON and settled on Atwoods. Mainly because the gut actually took what we wanted seriously and understood out position and took the time to explain that he would go down below the original primer to bare metal and come back with the original factory primer, base coat and clear coat, just like it was originally. No other shop was interested in going to that level. Now, they were also the most expensive by at least $300.00 over the next one but he surely knew what he was doing. Most of the larger shops didn't even want to talk about our needs stating that they only do very large crash work and or insurance work. Atwood did a fantastic job. Came in on time, actually a few days early. Looks like it did the day it was bought. Will certainly go back in the future should there be a need. Nice job guys !

Atwood Autobody replaced the passenger rear door on our 2020 Toyota RAV4. Their pricing was very…read morereasonable. The project was completed earlier than estimated at the price that was initially quoted. Very pleased with their work. I am now getting them to do work on my 2008 Ford F250.

How can I start, I needed 6 tire for my RV the last time I replace them was 5 yrs ago. I spoke with…read morea Representative from the shop who said they would be closing at 4pm today. If I could get there before 4pm it would be ok. I arrived at 3 pm the guys immediately went to work it was like a NASCAR team no talking each member knew their role. It was amazing to see how quickly they could remove a tire break it down seal and put the tire back on the rim. They did this six times I believe in 45 minutes It was time to pay and leave my jacks would not go up. 2 hours later after reading the manual adding hydraulic fuel by the owner and workers of the shop I was able to drive the RV home with my tires. Can I say not one time did they mentioned that they were supposed to close at 4pm. Not one time did they act unprofessional to me. They exceeded my expectation of compassion and grace. I am 54 yrs old served 28 yrs in the Army currently 2 1/2 years in public safety. I can count on my hands the 5 star service I have received in my lifetime. Today I can if you need a tire service with courtesy, professionalism, I highly recommend you give these guys a try. In my experience you will not be disappointed. Lastly, the bill was less than what they had quote me, I guess after 2 hours of crying out to God why Lord the owner was sympathetic..

Service from J and N was awesome. First rate, professional, courteous and reasonably priced. I got…read morea flat on my class C RV on I-95. They came out within 30 minutes and swapped out the flat tire for a new inside tire on my duelly configuration. I can't thank them enough for getting back on my way.

From the owner: Auto Repair That Comes To Youread more

A recent complete brake job was done improperly. As a result my car sustained close to $4,000.00…read moredamage to wheel, axel and caliper. Not to mention they did not tell me the car was unsafe to drive when I initially brought it back. They would not take responsibility or fix the damage with no cost to me. I had to get it towed to another shop where the damage was diagnosed. Multiple attempts to get the owner of the shop to contact me went unanswered. Unable to find out who actually is the owner of the shop now? Office staff / management very defensive and unhelpful. I am having a TERRIBLE experience here and now have NO vehicle to drive.

Had a small job-break light out. Turns out I had the wrong bulb. They used their bulb and had it…read morechanged in 5 minutes. Great service great price. Definitely would go back.