I am a customer that has been here many times. However, today I had an issue with my technician being pushy for nail art/length and color. I did not ask for nail art, and they did not follow my request for the same color nails. They also disregarded my length request citing they do this for all their customers, and they love it. Overall, I did not feel listened to and paid for a product I did not want, as they did not listen to my requests as well as their insistence to do things their way. I will not be coming back. read more

I call and ask price for service and always end up paying $20+ my expectations. They love to overcharge or upsell with out your consent. This place used to be a fav of mine but they just rip you off now. No integrity. read more

The BEST nail salon - I look forward to coming here and enjoy my experience every time Andrew is a pro! Book with him for the best mani and/or pedi of your life! read more

Dan was amazing! He did my deluxe pedicure and it was the first time I've had someone not rough handle my feet or treat me like a number. The wine was also a nice touch. The establishment is very clean and sanitary. I will definitely be a repeat customer read more

Ben was amazing! Great conversation and sweet soul. Had an amazing pedicure! My toes look and feel beautiful! The whole staff here made me feel welcome. The massage chair was the nicest I've been in at a nail salon. Quality quality quality! I will be coming back next time I'm in Jacksonville. read more

The salon is very nice and clean and I already knew their pricing would be a little more than usual. But never in my life have I ever been charged extra money because my nail beds are NATURALLY long. That's like going to get a haircut and getting charged extra because because your head is big. The length of the final product is medium-long. The nail tech claims these are "long" because of my nail beds. I've been getting acrylics for over 4 years. Again I've never been charged extra for my nail bed being naturally long. The nail tech (Krystine), proceeds to follow me to the counter and I couldn't even pay my bill myself! Even though my 3 friends who came with me paid themselves. She holds the device and asks me how much I want to tip. I wasn't going to give her a tip ($0) but felt pressured to do so. The final product is beautiful but definitely not worth the price. Are these nails worth $110 to you? read more

Elite Nail Spa - Nail Salons Near Me - Jacksonville, Florida

Have scheduled appointments twice now only to come in and have to wait because my name wasn't actually put on the schedule. Had to wait over an hour each time to be seen. Do not recommend if you have time constraints. read more

Friendly service, very comfortable spa chairs with full back, neck, arms and legs massage features. Very happy with the service and have already told several people to visit. read more

My toenails weren't even fully painted when I left. Don't recommend Ivy for pedicures.

Let me clarify first and say I've been here a few times and had great service from the men who perform nail services. One was Kevin, the other was Ben, and they are both excellent. However, I recently had the worst experience here with another nail tech who was randomly assigned to me. She chipped my toenail, painted an ugly muddled pink base when I asked for a natural french manicure and pedicure, and ruined my cuticles on my fingers. When she offered the pink I disagreed and she said "you'll like it" and did it anyways against my objection. The french tips are completely uneven, the nails are all filed uneven, she did not ask what kind of shape I wanted or anything about my preferences. I had been growing out my natural nails for six months and she completely ruined them, cutting them short and rounding them when I had filed them square myself. I was on the verge of tears when I left. The next day 8 of my finger nails were chipped, even though she used gel polish, as shown in the photo. Now a week later, my cuticles are all still peeling from the horrible clipping job she did. Not to mention I was charged $100, which is more than what I've been charged for in the past at this same salon for a full acrylic set and pedicure. How is regular gel more expensive than acrylic? If you choose to go to this salon, make sure you have a good nail tech like Kevin or Ben who know what they're doing. read more

Elite Nail Spa - Nail Salons Near Me - Jacksonville, Florida

I'm visiting from out of town and made an appointment for SNS/pedicure. While they did do a great job with the pedicure, they have terrible time management skills and communication. I specifically asked to have both done at the same time and instead of turning walk-ins alway to accommodate their appointments, they left people sitting there. So be aware and confirm how much something will be and the time frame. read more

I had high hopes for this place. But it just didn't meet my expectations. The place is beautiful and the staff was friendly, but I felt rushed! The whole time! I don't like how timers are used it just doesn't set a calming atmosphere. I was going to get my nails done but after what felt like the most un-relaxing pedicure I've ever had I changed my mind. My boyfriend also got a pedicure and his technician seemed more relaxed then mine but upon getting home we realized that she cut his foot and didnt even make him aware of it. read more

Such a great nail place! I've enjoyed everyone I have used here. They are all great. A lot of color options. Nice massaging seats and great drink options. read more

Went for a gel manicure, was a long wait but worth jt! Kevin did an excellent job, very meticulous and personable, I'll be back for a pedicure next! read more

Love this new salon. The store is high tech and very clean. I only gave 5 stars because at my first visit, I had a nail tech who didn't really know what she was doing. At my next visit, my tech was very good (I'll be requesting her again next time I go). Chairs are high tech and comfy. Lots of nice details. Free drinks. I will be back!! read more

I popped in to this salon for the first time to get gel polish. I was immediately greeted when I entered, and the man working the front helped point me in the right direction and let me take my time picking a color. My nail tech Sophia was very gentle and precise. I was very impressed that she painted one of my nails and made sure that I was happy with the color before she proceeded to paint the rest of my nails. She took her time and made sure her work was neat. Additionally, this salon is very clean. My tech wore gloves during my entire service which is something I haven't seen at any other place. They definitely earned my business and I will be going back! read more

Just came back from my daughter and I getting pedicures. The girl that did hers did a great job. Her nails look wonderful and she was nice and took her time. Mine on the other hand... David came to me and worked on my feet. His attitude changed when he found out I wasn't doing gel for me and I was not getting a manicure. (I did gel for my daughter.) He rushed through the process and put my sandals back on before he even painted my toes. Which I thought was really weird not only because none of the numerous pedicures being done were that way, but because I have never had anyone do that. By the time I checked out, which I felt pressured to leave a "good" tip as it was called on their machine (20%), then he never offered me a receipt. He never looked at me through the whole check out process and didn't say thank you or come back. He also did not offer me a receipt. By the time I got over to the dryer to sit for a few minutes, I finally noticed my feet. But by then I was so ready to leave, I didn't say anything. And yes, that's my fault. But I can promise we will not be back. And I will make sure all my friends know how my experience was. Very disappointed! I wish I could post the pictures of my toes so you could see. read more

Never Again! I got a pedicure and it was awful. I had to go to my regular salon and have it redone.