I couldn't get in on the day I wanted with my normal salon, so based upon reviews, I went to Henry at Elite. When I arrived, Henry said someone else would do my pedicure. Not what I signed up for. This lady wasn't very good. Worst pedicure I've had in MANY YEARS. Henry did do my mani but my normal place, Blue Ocean, I get 3 coats of the dip powder which I appreciate vs the 2 coats I got here. When doing the pedi, I chose a classic, or as I call it, a basic pedi. I always have a problem with dry skin and calluses, so I asked for the cheese grater on my feet. Wow....$5 upcharge which is RIDICULOUS. While the shop is beautiful, the actual work is not worth $88 (NOT including tip) for a half way satisfying menu/pedi. In 3 weeks, I'll be back at Blue Ocean where I belong. read more

I ran in for a pedicure and full set. Its been a long time, and I had to get to a kind of unplanned wedding the next day. My pedicure was AWESOME! totally 5 star on the pedicure. I strongly recommend the salt scrub. My full set was freeken horrible! She didnt even do my cuticles first. This is day 3 and I am already removing them. :( Never again! read more

I've been supporting this small nail salon for about a year. I've been seeing the same nail tech (who was new when I started with her) and I've stuck with her because she does good work. Over the past month, she has had to cancel twice. I always set up my appointments two weeks in advance. Yesterday, I received a text 1.5 hrs before my scheduled appt telling me that my nail tech is "sick" and asking me if I could come in 2.5 hours later than my scheduled appointment time so that someone else can do my nails. I was unable to change my time due to other commitments. After a few texts back and forth, I was told someone just "canceled" and that I could come in at my regular time. When I got to the nail salon, they were overbooked and I had to wait for a long time to get serviced. It was obvious that no one canceled and that I was lied to about the situation. I was paired with Cici who was not friendly and the pedicure and manicure took very little time. There was hardly a massage given for either service and she just didn't seem to care about what she was doing. Unfortunately, I won't be going back to Elite Nails due to the way my appointment was handled yesterday. Customer service is very important to me and I feel like I wasted my money yesterday. After reading the other reviews on Yelp, I would encourage people to go elsewhere to a place that values and appreciates loyal customers. read more

This will now be my new nail salon! Lily has done a great job. I've read some reviews about overcharging. My advice is read prices on their website and ask before they start if you don't want to be surprised. So far she's been on time for my appointments and my nails have looked perfect! My first gel manicure still looked newly painted (except for growth at cuticles) after more than 3 weeks. read more

This is my second time here. This has been a nice treat. The first time I came, I had Tim and he is Awesome ! He gives a very good foot massage. The lady I had today was nice. A little too gentle she gave more of a foot rub than an actual massage. But , it was still relaxing. I will be back. read more

This will be my second and last time going here. It's in a nice location atmosphere is nice. However the service is mediocre most importantly their work is definitely not worth the money. The first experience was rather more friendly I'm not sure why it was different this time. I tip well and I'm not very picky. The lady who did my services today (Jenny) was very rude. The language barrier is not the issue, she understands but the tone she used with me was not acceptable. Everything i asked was apparently annoying. I left with an unsettling feeling and a headache from all the things i wish i said about my nails. She left some fingers unevenly painted. I didn't want to complain but considering how unfriendly she was i should have. I'm not impressed... i noticed unless your an elderly Caucasian woman you won't be treated like your an important hard working customer who comes to give them business here. 88$ plus tip almost 100$ gone! I work hard for My money I'm not returning here for any mediocre and unfriendly service. No thank you read more

Walked into this place before getting my hair done to make an appointment for later that day. A frequent problem with smaller nail salons is that b/c of limited number of staff, if you go during a peak hour or busy day, you can wait FOREVER to get a manicure. Just make an appointment, you say... well, so I did. There was one technician visible when I walked in around 12:30 on a Saturday. She didn't greet me all that warmly but was nice enough. I made an appointment for 3:15pm same day and asked for someone good and clean (I got a weird look for saying this.) 3pm - Walked in for my appointment and again no warm greetings. I informed that I had an appointment and the guy nearest to the door and the check in area just said, "ok." I sat down hoping that eventually someone will acknowledge me and give me some direction as to what to do next. At my appointed time, the technician who made the appointment pointed to a chair. Apparently, the chair wasn't hers but I guess she wanted to get things started, b/c another technician sat down in front of me and continued to stare that a blank area only she can see... Ok, with all the rambling aside... the gist of it is that this place is descent. The technician who made my appointment and did my OPI gel manicure did a very good job and I will probably go back due to lack of other options in this area. I would have given this place a 4-star should there have been more hellos and smiles. Also, they lose a star b/c I saw a technician (the one staring off to la-la land) wiped down the sink after a pedicure with a scotch sponge WITHOUT spraying down with any kind of antiseptic. I'm praying and hoping that she is an exception and not the norm. Why is it sooooooooooooooooooo hard to find a place that is both good AND clean?!?!?! If you happened to stay with my review until this point and KNOW of a place that meets my criteria, PLEASE feel free to message me. :) Oh, FYI - they do take credit cards but there is no tip section on the receipt. I had to void my charge and add tip prior to card being swiped. read more

My husband and I walked in here on a busy Saturday, with no appointment. We were sat right away, offered drinks, and asked to select our pedicure of choice from the menu. I chose the Custom for both of us, which included pedi, massage, callous removal, and paraffin treatment. (Which, BTW, was the same price as that garbage I received at the place I most recently reviewed.) The technicians opened new tools, from the packages, in front of us. They took their time and were very attentive to each of our individual needs: mine being a hour of relaxation, my husbands being callous removal and talon trimming. During my polish application, the technician got some on my toe. Instead of the usual scraping with the thumb nail, he took a small brush, dipped in remover, and gently wiped away the rouge polish. The staff was polite and professional during the entirety of our visit. It's been a week+ later and my polish is still 100% intact. This is after a fishing trip, 3 nights in strappy wedges, and 4 nights at work in composite toe work boots. My husband is STILL talking about the paraffin treatment. The ONLY complaint I have, is truly my own fault. I brought a polish from home, and forgot it. The technician did not know it was my own bottle, and after he was finished set it to the side. I totally forgot I brought it, and left. I called later and they said they did not have it, but honestly how could they tell in an inventory of 100+ colors? I really cant blame them. Elite Nails is incredibly out of the way for us, and I think it is going to be a trip I will be happy to take every few weeks. read more

Renovation of the salon is gorgeous. Henry, Lily and Kathy are kind, professional and provide high quality results. Will be making appointments every 2 weeks. read more

I won't be coming back, after today. I feel like I'm all about customer service and today wasn't it. Even Henry, I've been here multiple times, and it's a shame you can't say hello or recognize customers. However, I believe I had Lily, I was already off about her. I just never liked her vibe. But she does great work creatively. All I asked for was to remove my (tip) acrylic nails, and then I would like a acrylic overlay she then suggested that I should get a fill in instead. I told her no, because my index finger was hurting, I've had them on for a while and this particular finger hurts. Long story short, she brings out a acrylic nail tip, clippers, and attempts to take off my pinky acrylic. I asked her you guys don't soak? No answer. As I sit there, in pain as she uses a clipper and acrylic nail to take off my acrylic nails, she's using the clipper on my ring finger, the pressure from the clip I don't know what it was my nail starts bleeding, it hurt so bad. I took a couple of pause and had to shake my hand because I was in pain. Mind you she just stared, no apology. I asked to wash my hand because it was bleeding. No apologies when I got back, nothing. Atp, the acrylics were off. Then she had the audacity to ask am I going to have the acrylic removed next time I come in? I was calm, because I felt like she wasn't making any sense. The question was a non factor in my eyes. I just repeated my nails should have been soaked. I don't know if you can tell, but I'm very detailed oriented, and very observant. She would push my hand away to let me know that she was done with the hand. Again, disrespectful. It doesn't even stop there. Henry takes another client to the back, and not at his usual spot, she asked for a take off. Perfect timing, once Lily was done with the acrylic overlay she told me to rinse my hand. As I walk by, I see Henry with the client, taking off her foils for her nails. I spoke to the client as she confirmed what I thought. While Lily went to go get Henry so I can speak to him. She came back and said she didn't know where Henry was as I began to speak to her and let her know politely how I was mistreated. He walks out really not concerned about anything which is a shame on them. As I left with no apology for my experience. It's truly upsetting, my time here was frustrating, painful, and customer service was very porous. I've seen Lily's work and she's great creatively, Henry's ok at nails but I just won't be coming back here. They both need better energy, and need to understand how to have sympathy. read more

I had the most rushed pedicure I've ever had in my life yesterday. They clearly took on more than they could deal with and had people complaining left and right. My foot/leg massage was about 1 minute each side and the paint job is messy. Won't be returning. read more

This has been my go to place for many, many years. I usually try to see Kathy who is AMAZING but I needed to stop in yesterday without an appt and she was unavailable. So Henry did my pedicure and gel manicure and I am SO PLEASED!! Highly recommend. I'll never go anywhere else!! read more

They do SNS here!! If you don't know what that is, but you normally do acrylic or Gel, you have to try it. It's a mix of both ! Kathy did my SNS French manicure with "natural pink". Clean and modern inside. Beautiful waterfall, and secluded pedicure room. Complimentary drinks (including wine!) read more

Elite Nails - SNS French Manicure, by Kathy - Nail Salons Near Me - Ellicott City, Maryland

Best salon I've been to in a while.. It is clean and beautiful inside.. The staff is pleasent and friendly..they have sns nails which I tried for the first time and I'm in love! This is my new salon I'll be back in a few weeks :) read more

Elite Nails - Neutral sns nails - Nail Salons Near Me - Ellicott City, Maryland

Best nail salon in the area. Have been going here for over 20 years, as has my sister and several friends. Nice atmosphere, nice staff, reasonably priced, amazing pedicure menu, have never been disappointed and highly recommend! read more

I found this place in december and was immediately blown away! i got a fresh acrylic set and have been doing fillins every month since. my nails look good and intact even grown out! no chips or anything. Henry is who I go to and I don't regret it at all. They keep the shop clean and quiet so the experience really is relaxing in all ways. Cannot recommend enough! read more

New to the area. Stopped by when I hit a haircut next door. Best pedicure I have ever had. Got the sea salt peppermint treatment. Kim was great!! The chairs you sit in are full body message chairs. I will be back here exclusively from now on. read more

Disappointing with new management! Has only been 4 days and my nails are chipping and lost all their shine. Will go somewhere else in the future read more

This is how my nails look leaving this salon today. I came in with just enough time to get my nails done before work. I asked if there was a wait. They said no and sat me and started my nails right away. Then after gluing 3 tips on my fingers he stops, and starts someone on a pedicure. It was clear he was trying to do both of our nails at once. I asked him if he was only going to do my nails or both of our nails at the same time. He just kept saying "no I do you right now, right now" and glued more tips on my fingers with his wet hands. Then stops to get up and continue this womens pedicure. (Not only was I grossed out by his wet hands that were all over this womens feet) I just didnt have time to wait. I was annoyed that he continued after I asked him to do just my nails, or stop. I told him that's enough, I'm done I'm leaving. He literally tries to keep doing my nails even after I asked him to stop. The manager comes over and tries to ask me to stay, then literally grabs my arm and while I'm standing up is trying to force my arm back down so I'll finish my nails! I asked her to please let go of me and she did. I will never come back. This whole situation could have been avoided if they were honest and said there would be a wait, or at least answered my honestly when I only had 3 tips on and asked him if he was going to continue this pedicure at the same time as my nails. Just an all around GROSS, and aggravating experience. Is this even acceptable according to health codes? read more

Elite Nails - Nail Salons Near Me - Ellicott City, Maryland

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Excellent service. Nice decor. Hai is wonderful and works hard to make your experience comfortable.

Hands down the beat in Howard county! Everyone is great and they do a wonderful job.

Walked in at a busy time, made an appt for 1.5 hrs later. I had only had a manicure once or twice before but they were friendly and nice, and explained things as we went. The place was clean. I got a gel polish that is neatly done, cuticles nicely done - and I have terrible hands so that's a miracle. I think I had the female owner? The male owner greeted me and suggested the time for me to return. Efficient and quality work. I'll come back. read more

Gel chipped same day and they wanted me to pay half price to have them redone. Don't waste money on gel. I highly recommend Delicate Touch Nails in Columbia if you want a long lasting gel. Prices are a little higher but definitely worth it!!! read more

my sister and i came for an "appointment" at 5pm on friday. i called about a week out and confirmed online and day of. during the call, i asked for lily and mimi. these names were given to me by a friend because of their ability to do designs. upon arriving, we were barely greeted and told that someone would be right with us. after waiting 15 minutes, someone started on my sisters nails. they did not give her colors to choose from and just asked what color she wanted. thankfully during that wait, she was able to find the gel colors and look though. i sat and waited for another 15 minutes. while i was waiting, i slowly was deciding i didnt want to give my business to people who clearly didn't want it. i am not sure what part of having an appointment for 2 manicures slipped their mind. if anything was explained, i would have been understanding, but i wasnt spoken to AT ALL. so after waiting 30 minutes total, i left. thankfully we drove separately. it was DEAD silent in there. no conversation or music was on, it was so freaking awkward. as for my sisters nails, she was asked if she wanted them to be " cut down" to which she replied, "yes, just so they are all even". she left with the shortest nails she has had. she felt like the manicure was pretty average but overall experience was horrible. obviously with as many nail places as we can choose from, i dont suggest coming here. read more

My sister and I were looking for a place in the Catonsville/Ellicott city area to get our nails done before a vacation, and we happened upon this place after eating at the Boston market nearby. It is really clean and the people are friendly. I got a manicure and pedicure for $40. Pedicures alone are $28 so I thought that was a good deal. I definitely plan on going back. I also didn't have the problem a previous reviewer did with the credit card. She accepted mine and brought me a receipt with a tip line, so I was able to give her a tip without any problems. read more

Elite Nails - Nail Salons Near Me - Ellicott City, Maryland

The best pedicure and manicure that I have ever received in Baltimore County. I have been searching for a place like Elite Nails for years. From the moment that I walked into the door until the time that I left I was treated with warmth and the best customer service and professional skills. I was greeted by Kim who took her time and helped me choose my nail color. She then escorted me to Vivian who gave me the best pedicure and massage that I have ever received at any salon. Vivian and Kim showed me the type of service that I should have been receiving but never received from any of the other salons that I had patronized in the past. The genuine warmth and customer service that I received at the salon showed me that the staff at Elite Nails really care about the customers who enter theirs doors. They genuinely want to give great service to all customers. Vivian and Kim made this the best and happiest experience and gave me great personal and caring service. Loved it ! read more

This was the worst mani/pedi experience I have ever had. I went in for a pedi and SNS mani. The pedi was rushed and completed in 15 minutes. I sat down for the mani, and she immediately started applying the polish and powder. I asked if she was going to do the mani, and she said that "cuticles are $8 extra" and that she does the filing at the end. Let me back up and let you know that the SNS "manicure" is $45. Without a manicure. She argued with me over the shape I wanted. The next day, my toe polish was chipped (I did nothing but sit in a car for a 10 hour trip to Boston). The following week, the polish on one of my nails chipped 1/2 off and another the next day. Let me also mention that while I was there 2 other customers complained about the manicures they received (1 the color bled and another the gel didn't set). This was also the most expensive salon I have been to, including high end hair salons. I will never return and will tell everyone I know to never patronize this "business" read more

I love this salon. When I moved to Ellicott City I was convinced I would keep driving back to my old salon. Little did I know that Elite Nails waited right down the road. Even before I was a "known" customer I received amazing service. The salon is clean and well cared for, something that is SUPER important to me. They always provide great service and I leave with nails that look great, and last! Enjoy. read more