Jennifer is awesome !!!! She has never ever cut me or nicked me with the drill. She is amazing. read more

Elite Nails - Jennifer after. - Nail Salons Near Me - Pasadena, California

They are rude, dont abide to customers request And pretend they're debit card machine is broken in order to get cash. I got glitter gel on my Hands and the man doing my nails did not do a good job at all! My left hand was very light in glitter compared to my right hand which was dark and more visible with glitter. When I asked the man to redo my left hand, he was angry and obnoxious. Second, my toes were wet for more than 30 min so I asked for a fan and they didnt give me one, but instead adviced me that "if I wanted my toes to dry quicker then I should get gel nails on my toes next time". I stormed out with wet toe nails and all. I'm never going in there again. Terrible experience ps) dont use they're atm machine they charge $3.50 for each withdrawal. read more

This place is absolutely wonderful. I disagree with Melissa's review. I've been a loyal customer for a very long time. Linda actually has three kids, I've met them before. I must say that they are very kind and I can tell that Linda raised them very well. Linda is very kind and sweet. I don't seem to find a reason why Linda would say that, I've known her for a very long time and she love daughters so much and makes me want to have kids some day. The service is here is amazing. Everyone is very friendly. The price is very reasonable. Great variety of colors. Amazing spa chairs. Very clean and well kept. Only con is the wait if you DON'T make an appointment (which is totally my fault because I forget to make one) But it's definitely worth the wait. read more

First time stepping into elite nails and it won't be my last! I love there service super nice and welcoming, I had my experience with David and he left my nails FLAWLESS! I am so happy and well definitely be coming back! read more

Elite Nails - FLAWLESS - Nail Salons Near Me - Pasadena, California

Omg All I got to say is TIME MANAGEMENT this people are the worst. I made an appointment and I get there and waited 30 min finally I got my pedicure and it took 45 min. At that point I just wanted to leave. I didn't get to my acrylic nails because I imagine it was going to take at least two more hours. Never again...and they lie to all customers...they say only 5 mo minute...not cool at least tell me that is going to take longer. Also while doing my toes 2 people walked out. They do not make appointment...run! read more

I have been coming here for years and they have never let me down. For the most part I have always been satisfied with my nails, of course when there are less people you get more attention and sometimes they get really busy but I think that speaks to how good they are. I usually only do manicure and pedicure and rarely gel. However, I have noticed that when I have tried other places the gel always breaks and the polish never last I guess I am use to the good stuff here at elite nails. :) read more

Honestly this place isn't worth coming to bc they DO NOT CARE ABOUT TIME!!! I came to get ONE pinky nail fixed on a Monday at 2. I'm sitting here 45 minuets later still waiting for my nail to be shaped and polished! I come here regularly as a student at the college across the street and I've had many problems with them regarding setting appointments and time. 45 minuets for one nail! After the nail broke 4 days after I got them done because the lady made them too thin. You can find any other nail shop anywhere that will get you in and out quicker and more efficient than this place. read more

I called today to make 2 appointments for myself and my cousin. They didn't tell me that there was only ONE a person available to do acrylic nails today. My cousin received her pedicure and full set. It's completely INCONSIDERATE to make me think I have an appointment and then only give me 1/2 the service I requested. I don't have time to waste. I was able to get my feet done but not my hands. Needless to say I'm completely pissed. The really sad thing is that my cousin asked why they didn't do my nails the technician told her she was the only one that did acrylics. I've been there many times and the two gentlemen working do acrylics also. I don't know why she thought she should lie. read more

I got a decent pedicure here, and the nail technician was perfectly nice, but the location and overall feel of the place leaves something to be desired. This is a fine place to go to in a pinch, but I find the whole idea of getting my nails done by someone to be indulgent, and so I want to be indulged. This place unfortunately just doesn't have that kind of feel to it. read more

Another cheap nail salon; you get what you pay for. Pros: + It was super busy on a Friday night, which I guess bodes well for its reputation. + $13 for a pedicure + Decor is a step up from some other cheap locations Cons: - Salon reeks strongly of acetone. Very overwhelming. - Polish chipped quickly - Technician left polish on my cuticles - They soak your feet in plastic basins (kitty litter boxes?) lined with plastic bags. I probably won't head back (I still have some other locations I want to explore in the area), but if you're looking for a good, inexpensive nail job that'll be about average, Elite Nail is fine. read more

Great service and super sweet staff! Rosie and Van are my technicians and my mom loves Lily! We get gel nails and I get a regular pedicure!

Ok so ive been coming here for years now almost 15 to be exact and I call everytime and ask if the have an opening they say yes yrs come in now and every time I always wait at least 30 mins , the whole reason why I ask them if they can do it and if they have time is so I dont have to wait over 30 mins ! Long story short lynn always tells me ro come in just to make me wait si I might as well just be a walk in read more

I usually don't go to other nail salons since I have my usual spot I've been going to for about 6 years, but my guy has been out for sometime and I came across Elite Nails. I called and made an appointment for that day and when I arrived I was taken right away even though they were busy. Looks like it's well managed and organized. I went in for a full set, pedicure, and eyebrows. My full set was okay in comparison to my original spot and when I asked for wide nails I got somewhat of a narrow look but not that big of a deal. My pedicure and the process was great and my eyebrows were waxed just the way I like them. Sandy and Lily were great and very nice as well. Their prices are also reasonable with a short full set at $20, $15 pedicure, and $8 eyebrows. I would come back here for another experience. read more

Elite Nails - I have to say that they look better in the pic than in person lol - Nail Salons Near Me - Pasadena, California

I love going here they take care of me every time. They offer so many colors and styles. I've tried many salons and this is the best so far. read more

Elite Nails - Ombré nails - Nail Salons Near Me - Pasadena, California

I went here after work on 10/8/14 by a co-workers recommendation. This place was packed but they managed to see me fairly quickly. I got a full set and a pedi. My nails and pedi turned out great until the next morning. My toe was red, swollen and pussie. It hurts SO BAD! This has NEVER happened to me before. I get pedis every other week. Why did this happen? I need to go to the Dr. I will never come here again. :( I gave 2 stars because the staff was friendly and my nails look good..... read more

I absolutely love going to Elite Nails. When I walk in I am greeted by name and even when they are busy, the lovely ladies who work there are always so polite that I don't mind. I have been coming here for years and have never had a bad experience. Their gel manicures last for 3 weeks and they're always very gentle with my sensitive skin and nails. I've tried out other nail salons at the advice of friends and none compare to Elite Nails. Elite Nails is where I go to get pampered and a little break from the hustle and bustle of my busy life. I recommend it to all my friends! read more

Never again coming here!! I arrived and got switched to 3 different stations. Then a girl started filing my nails, without telling me switched to a guy then he did an awful job with the fill. He left holes and they were soo bumpy and the tips weren't done! He only filled by my cuticles! when the owner saw my face of disappointment she took over and then messed my nails up even more! She was talking and yelling across the room the whole time and like I said did an awful job at this point she calls over the 4th, yes the 4th effing person to work on my nails!!! This girl finished filing and at this point everyone noticed how irritated I was. I walked out with no polish and they still charged me for this mess. I will forever warn EVERYONE about this awful place!! read more

Elite Nails - They filed off the corner of my own nail and made me bleed. Awful job!!! Don't come here! - Nail Salons Near Me - Pasadena, California

I love this place and the staff. Always friendly and accommodating. Been coming to get my pedicures for years. Love it, love it, love it!

This review goes for Jenny who also goes by Amy. After being her customer for 13+ years all of the women in our family and friends circle have turned away. Her customer service is absolutely 0. It doesn't matter how loyal you are, how long you've been her customer, or the fact you tip good. She'll always take a walk-in while having you soak your feet for 30+ minutes. One too many times she and management have apologized but today cut it. Enough is enough. My money is the same as anyone else's and most importantly so is MY TIME. If I'm courteous enough to be on time to my appointments there's no reason to not receive the same respect. She's always too busy looking left and right regardless even when she is tending to your need prolonging the process even more. However, Lily is AMAZING at nails and fills! A shame I won't even be using her services anymore because of Amy's continuous ignoring and disrespectful approach towards a very, very long term customer. read more

Went for a full set. It was extremely rushed and painful. The nails were loose he didn't use enough glue the powder he used on my nail was lumpy. The same night I left the polish chipped I came back next morning they fixed it. However another nail started chipping that day! The quality of work is VERY LOW! Price is good but your get what you pay for. I went there before for a regular gel manicure it was good but they cannot do full sets. Very disappointed will not return there read more

Today was my first time going to this nail shop and I was very disappointed. I showed them a picture of what i wanted and they promised they could do it, i even asked if they were sure they can do the design I wanted. They said Yes, and ofcourse they sucked. 2 ladies tried making simple hearts on my nails and they totally sucked bad at it. At the end I disnt get what I wanted and I will never go back here. read more

Okay, here's the thing. I have a super baller place to get my nails done in Pasadena, which is DeLacey Beauty Shop. However, they sometimes play hard to get and close early unexpectedly and generally don't have great hours. So I'm always on the look out for my salon booty call who will give me a quickie later at night when I just need someone to get the job done, even if not that well. Okay, I'll stop with the weird nail salon/sex analogy. But the point is, Elite Nail isn't that place. I did like that they had the paper flip flops since I didn't have any and they were very friendly, but in general I just felt uncomfortable. They were very aggressive with trying to get me to buy more services, and I really didn't want to. I had a little trouble understanding the lady helping me and ended up saying 'no thank you' to pretty much anything she said since in the end it seemed like everything she said was asking if I wanted to purchase something else. Also...here's my biggest gripe...they overcharged me, probably because I was still dressed up from work and they assumed I wouldn't care. I had read on the sign when I walked in that a manicure/pedicure was $20, but they charged me $25, plus $1 for using a credit card. I paid it because I realized I should've clarified the price first and the sign was behind me so I figured I just remembered it wrong. But as I left and as I read the other reviews here I realized it actually was only $20. The manicure/pedicure was sufficient, but I seriously doubt I'll be coming here again. read more

$20 for a mani/pedi, OPI, Esse polishes- sign me up. I typically would rather do my own nails, (because IMO I just do a way better paint job). However, every so often i do like to go in and get a little maintanence done on my cuticles and what not. I got there at around 6 on a Saturday night and had one girl doing my toes and another painting my nails. Great. Except that I was all twisted and not comfortable, and then they did a lady switch so in the end three different people were working on me. Do I tip all of them?? Also, they were kind of rude and pushy telling me I should also get a foot massage from the creepy guy there. No thanks. Elite Nails is 'decently' clean, and I was in and out in an hour. I'd go back but there's nothing luxurious about this place. read more

Called today to inquire about services. Was told that I could get a pedicure today so scheduled a 11:30am appointment. I showed up and someone else was waiting through the back door. Gave my name and appointment time and was told to wait and the nail tech (Linda) slammed the door on me. And said wait! What a great first impression on this location. Terrible customer service. Its bad enough I waited 45 minutes in my car for it to be 11:30. Minutes later a pregnant woman with another female were let in. So why slam the door on me?? Im glad another location with much better reviews accepted my reservation and took me in without the nasty attitude. read more

If I could give 0 stars... I would! This place is dirty! The last time I went to this place was over a year ago, and even then it was mediocre work. I went to this place Saturday morning because my regular place was busy and I didn't have time to wait, Elite nails was just down the street. I got a spa chair right away, and they got right to work. The girl doing my manicure was rude and sloppy and I had to ask her twice to reshape my nails because she wasn't filing them right at all. I started noticing how dirty their tools and the tool box they used were, it worried me. The lady who did my pedicure wasn't that bad but she did make me bleed while cutting my cuticles. When my manicure was over, the girl threw my dirty manicure water into the pedicure spa with my feet still there!!! Needless to say, the next day my second toe was aching and red at the corner of my nail, fast forward to today, 5 days later, my toe nail is infected! I work in the medical field, I know an infection when I see one! Furious I called the salon and demanded the name of their insurance to file a claim, and to inform them of my infected toe. The lady who answered refused to pass the phone to manager, kept saying "come in let me see your toe". When I told her " I'm a nurse I know my toe is infected, I don't need you too look it, give me the name and number of your insurance right now!" , she hesitated, stuttered a little and finally hung up on me. I can't believe I have an infected toe from a pedi, I've heard the horror stories but never thought I'd attend a place so dirty. Don't come here!!! I am most definitely calling Pasadena health department and cosmetology dept to report them! read more

I used to come here all the time and as time has progressed they're service has gotten terrible. They are always rushing and. It taking there time which caused my nails to be messed up. Polish chipped, gel cracked, not a good scrub on feet. And to top it off they didn't even let the color dry which made them smear I came Back to have them fixed and they were still messed up read more

They had me wait 45 minutes just to tell me they didn't have time to fit me in just to trim my nails down... their work is ok but their service is terrible! If it's not a Monday or Tuesday save yourself the headache... trust me! read more

I happen to be new to this area and I was looking for a good place to get my eye brows threaded and I happen to walk by this place and saw that they thread, (and wax) brows for $7 and lip for $5. I thought, "Wow! What a bargain!" It was also cheaper than the place I would go to before up in SLO where I used to live, (even with the student discount). I was a walk in, because there was a sign that said, "Walk In's Welcome", however, that might mostly apply for any manicure/pedicures...A woman, did not catch her name, said she would be able to get me in, I would just have to wait. I don't know how long I waited, probably 10-15 minutes, they were also really busy. Patience happens to be my virtue, so the wait didn't bother me. The actual threading however....I've been to about four different salons for threading in my life. Let me tell you. If this is your first time getting threaded, I do not recommend coming here. The woman who did the threading was a bit...rough. As soon as she started, I knew the thread was going to break at least once. Sure enough, it did. She was just pushing down too hard on my face and for someone who gets their brow and lip threaded often, it seemed not necessary to push down so hard on my face. She also moved my face a bit forcefully. These two things didn't bother me as much because I get threaded often and I know some threaders do this, but I can imagine a first timer would be a off put by this. A part of me wonders if she doesn't get a lot clients for threading. I thought about giving this place a 2 stars, but the woman was so friendly and appreciated my patience. She was nice and friendly! She was also on a mission to get every single hair off my eye brows and lip. She even used little tweezers to get the ones she missed. I don't think this is a "You get what you pay for", because she did a pretty good job. Worth the $12 dollars. Probably won't go back for threading here, I might check out other places first. But I'll consider coming here to get my nails done! read more

I took the day off of teaching today. I looked forward to a manicure/pedicure along with a massage. While the mani and pedi were good, I was overcharge for services. The Spa mani/pedi is $30. The massage is $10 for 15 minutes of service. This review was WAY BEFORE COVID-19. I think it was in January or somewhere near there. read more

I came here on a coworker's recommendation to see Jenny and made an appointment the same day, however I managed to get there an hour early and Jenny was busy, so two other ladies took care of me, whose names I unfortunately didn't catch. I'm not a person who gets their nails done very often, but from what I could tell, they were very detailed. I sat in one of their massage chairs while they did my nails and it was exactly what I needed. My only complaint about it is the shaping of my nails. The lady doing my manicure asked if I wanted them square or rounded, so I chose rounded, but they are SUPER rounded--very short on the sides and long in the middle. I'm not sure if that's how it's usually done, but it's apparently not my thing. I prefer to have my nails the same length across. All in all though, I'll definitely go back. Just remember to take cash for a tip because you can't leave it on your credit card! read more

I went here for a pedicure a few months ago and thought I'd get over my experience, but I have not. The nail technician used a dremel on my toenails. That is the tool that spins around and cracks off gel manicures/nail glue. It was used on my actual toenails and not only did it burn like hell when it happened, but left permanent white scratched nails. It looks terrible and I have to wait several more months for it to grow all the way out. I have never in my life had someone do this, but thought maybe it was a trick I didn't know about. So, if you decide to take a chance on this place, be vigilant. Do not allow them to drill your nails. You will regret it. read more

-I've came here a couple of times considering I live pretty close, and honestly it's not the best place. I would rather go to my regular nail salon (trendy nails) but come here when I don't have time to go. The service here is okay besides the owner being pretty pushy on selling services to the customers. For example when I go the owner always asks me what I want and if I say I want a full set she'll ask me if I want a pedicure or a wax. She can get pretty insistent so saying no can be awkward at times especially when she repetitively asks if I'm sure. Besides that I don't really have any other negative comments to say about the service, the employees still do a great job on the nails . Although the lady that did my nails last time was also suggesting/insistent on me getting another type of nail shape when I kept on saying I wanted almond shaped nails. She ended up doing my nails and they came out well which is the most important thing. The services are great and are offered at a moderately good price. I got a full set that are almond shaped for $21 which is a good price considering the lady doing my nails took a good chunk of time. Time is also really good here because they don't rush like other places, which makes the customer feel more appreciated. Another service I like is the way they do hair removal. I have gotten my eyebrows and lip done here and I enjoy that they have the option of either wax or threading. Usually most nail salons only offer that choice of wax, so finding this here was also a plus. The price is also cheap, with the removal of hair at the lip being $5 and eyebrows being $7. I've also never had a bad experience with them ruining my eyebrows (making them to thin) or making them misshaped like other places that I've heard about. The selection of nail polishes and gel polishes are also pretty abundant with many colors to choose from. The inside of the nail salon is also clean and spacious which is nice because they do get busy on Fridays and weekends. The decor inside is mostly simple and is filled with anything a regular nail salon would have (waiting chairs, spa chairs, and desks). Parking isn't an issue considering the nail salon is right next to a large parking lot, so you'll be sure to find parking almost 99% of the time. Overall, Elite Nails is a good place to get your nails done good at a moderate price. read more

Elite Nails - Nail Salons Near Me - Pasadena, California

Linda knows each customer by name and seems to generally care about everyone. In just about every other salon, you may hear "pick a color & sit down!". I've been a long time customer at Elite Nails and there cleanliness, professionalism and hospitality mean everything to me when I am spending my hard earned money on a luxury service. I appreciate the warm and inviting environment. read more

David is the only one who actually knows how to do nails. he didn't do mine and my nails looked great at the time but fell off within a couple of days. worst customer service they were so rude. read more

Came here on a whim. Great prices, clean and the staff is super professional and welcoming.

Horrible customer service and they always make you wait even if you have an appointment. They even prioritize those who don't have an appointment over those who do. I came in today asking if they could just fix three acrylic nails that had broken and the women rudely told me they're busy and I said it's ok I can wait and with attitude she replied "well are you gonna wait forever and ever". It was their own acrylics that broke and they couldn't even fix them. I will never go here again after I've been going here for months. read more

Jenny did a great job on my nails! I have sensitive nails so she makes sure she is gentle when she files them and when she trims around my cuticles. I really appreciate her attention to details and her friendly personality. I can tell she is a hard worker and a loving mom with a beautiful, little girl. Thanks Jenny for the awesome job on my French pedicure and manicure! I'll be back soon! read more

Definitely agree with a previous review- "you get what you pay for." But this is a great value and the girls are great. I come back to this little hole in the wall because its conveniently close and pretty price competitive. I've been pretty satisfied with bikini wax, eyebrow wax- Ask for Linda. They do a great job with the gel nails and I haven't had issues with how they've done my nails. I also get acrylics there - and the gel powder + gel is awesome! During the holidays, they gave me a free foot scrub! It totally made up for the obnoxious Xmas music :P Only negative experience -- from my 20+ visits -- One day I went mid-morning on a Saturday, and it was very busy as I anticipated. I took a seat to wait, picked my color and was soon seated in a spa pedicure station. The next manicurist came along and asked who was there first, talking between another customer and myself. I was in a good mood at the time and I was there first but decided to let him work on the other customer. So I waited. I waited some more. I waited for perhaps 20 more minutes, and finally someone was able to help me! She sat down got started, had my polish off and nails trimmed on one foot. THEN, a girl walks in and declares she had an appointment. All stops, and the manicurist who had already started on me had to tend to the girl who had made an appointment. I do understand the principle of making and keeping loyal to appointments, what I do not understand is why they didn't have someone else to help me, when a few people who arrived after me were already half way done with their services. I was so upset, especially since I had to wait for an additional 15 minutes. read more

I've been going here ever since my grandma moved into the neighborhood about 4 + years ago. They're so friendly and when I'm around, I always make a visit to get a mani/pedi. read more

I came here on a whim while waiting for my car to be smogged across the street and I've visited two more times since then. The employees are friendly and Lynn (the owner?) always remembers my name, asks about my kids and friends etc. My first visit was pretty standard - mani+pedi, no complaints. The second visit was with my wedding party two days before the wedding. I called in advance to make appointments for 6 people. When we walked in, they were packed. Lynn thanked me for making the appointment but it wasn't honored very well. No one was ready for us and we ended up staying there over two hours while they staggered us in between other patrons. Some people were at manicure tables, others in spa chairs, others being shuffled from table to chair, some getting both services at the same time (which is not relaxing when doing gel). It was a mess. The thing that made it worth the wait was the quality of the service and the people were so friendly. My gel french tip looked flawless and they were very sweet about my upcoming wedding. As an aside - I took my infant twins with me and they wheeled them in, opened the door to let air in so as to lessen any fumes and were so nice. The third time was the same - great quality service and Lynn remembered us and came out to greet us on the sidewalk. She wheeled the babies in and her staff helped with the pacifier situation when one of the babies got restless. And my gel manicure was perfect. Overall, I like this shop, its close to home, the quality is excellent, the people are very friendly, and I will keep going back. read more