I had a 15% coupon they gave me, but when I tried to apply it at checkout, they charged me right away and told me to just use it next time. Okay, fine. Shortly after getting gel, my nails started breaking off one by one because they buffed them down way too much. I specifically asked them not to grind my nails too much to avoid weakening them. They also charge $10 to remove remaining gel that they applied, even if you're getting another gel service with them -- most places waive that fee if you return. When I called to share my concern, the owner yelled at me not to come back and hung up. read more

I love coming here! They always do a great job I always get what I ask for. They never disappoint me. Great music. The vibe is here P.S I always leave with a smile on my face . read more

Ritz Nails - Nails - Nail Salons Near Me - Pasadena, California

I had a very disappointing experience with Sirena, who was not only rude but also displayed a clear lack of professionalism. This was my second time giving them a chance, but unfortunately, the outcome was just as bad as the first. She suggested I get longer nails but I don't like long nails, & the length has nothing to do with design painting. If the nail artist isn't able to do the requested designs, they should simply be honest about it, rather than proceeding with the service and delivering nails that are poorly done, and nothing like what was requested. I never leave reviews, but after having to return twice to fix nails that were peeling, (done by sirena) I felt compelled to share my experience. Joanne fixed them and did a beautiful job and is so nice and sweet. But this service by sirena was bad & I paid $85 for this and received trash results that were nothing like what I asked for--absolutely unacceptable. Literally only 3 nails look good. 3. She also asked me if I like them and I said "mmm doesn't look like the foto", I was uncomfortable by her attitude, & decided to just leave a review and call. Do yourself a favor and avoid Sirena at all costs! No stars. read more

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They have the best service ever Serena is one of my favorite people and someone I trust my life with my nails she always goes above and beyond to give me the perfect set I've been going to Serena for about 5 years now and I'm still obsessed on how she does my nails ! read more

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This is the first time we got service at the place. we was hesitate, but after a warm welcome, we got the service right away. the girl did my manicure and pedicure was very gentle and took carefully on the job. my girl got gel manicure and design. the nails come out as expected. we will come back fir the next service. Thank you. read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

My daughter and I love coming here! The transformation of the salon in recent years is so pretty and all the manicurists do exceptional work! The prices are fair, the massages are great and everyone is nice. We love it here! read more

New management. Cute update to the salon...still great nails and very friendly. Prices went up a little but still very affordable and great job. They take zelle and venmo too read more

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Loveeedddd my pedicure with Sofia she was the most gentle person ever! They Had a variety of colors to choose from

Newly remodeled, clean and friendly staff. Convenient payment options and good service.

I've been going to Helen since I was 16 she does beautiful work and for a good price the salon is always clean Helen is super sweet and welcoming Her prices are super fair and over all a good experience every time read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

Cute little nail shop hidden in Pasadena. You must stop by!! I have been seeing Bin for sometime now; I used to see him at a place in Silverlake and when I found out he and his wife opened their own place I had to come follow him. He's the absolute best and definitely worth my drive. read more

The new management is professional and really nice. Serena does the most amazing nails! This is my go to place! read more

Ritz Nails - Vegas nails! - Nail Salons Near Me - Pasadena, California

I love this place, I always come here for pedicures and manicures. They charge fair prices and the staff are very good at what they do. Everyone is always really nice, I've been coming here for a little over a year now. They take covid precautions well, I'm an EMT at a covid test site so I should know, haha. They take your temperature and have you sign in with your name and number, very standard. They have barriers all set up at every station and everyone is wearing masks. 10/10 I love this place. read more

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Thank You Serena for my beautiful wedding nails! I got the Gel-X white tip and white tip gel pedicure (not pictured). I walked in, no appointment & was taken cared of immediately. I am very happy with the service. read more

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My second time here. The staff do a great job, are courteous, and professional. I do gel nails and pedicures. Recommend it. Plus looks like they're in the process of remodeling, already looking extra cute. read more

Find a different place! The person who did my gel mani filed my nails down to my skin trying to shape them. Each of my nails were a different length. The nails that actually had a bit of a tip, since most of my nails were filed down to the skin, the tips wasn't even centered on my nail. Terrible job! I'm not going there again! read more

The worst service i have ever had in my life!!! Not only did they book 5 people for same time and no one available they had the audacity to be shown proof of the terrible work and to say I'll give you discount? Are you kidding me ? Than sit down let me redo i can do yours and the person can wait no you already started on someone else and it's ok you can't tell me redo and it takes 5 minutes when that's how long the lady took from beginning that's why it came out the way it did. read more

Helen and Henry are gone and the new owners are obviously unfamilar with how to keep a business running at the same level or better than the previous owners!!! remodeling a place does not make for maintenance of your customer base. If you say your business is open at 9:30am...then Open at that time!!! If you dont accept walkins...Post that an appointment should be made!!! I found a new shop on Lake just north of Washington on the east side that has a very inviting atmosphere and they did a terrific job on my manicure!!! read more

Wow! The updated Ritz Nails Spa is fabulous! The upgraded products and services are great. Nice place to relax and get beautified !

The older Management was sweet but this updated place is refreshing. love the nail art and new look. great customer service

I stumbled upon this place in a last min attempt to get a lower cost mani pedi. This place was extremely accommodating and were able to take me the second I walked into the store. They did a great job with both my hands and nails and am very happy that I gave them a try. I rated it 4 stars due to I asked how much a mani pedi would be and they told me $28. I was charged $43 but am not sure if that was because I got gel on my fingers but either way... didn't make sense to me that gel would be a solid $10 more. Either way, if you want a quick fix they do a pretty good job! read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

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I had my temperature taken and forms to sign. I felt safe and happy with the owner Helen's safety protocols! We all wore masks. Henry good design with plastic shields on every desk and chair! I'm back again to have pretty nails! read more

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Honestly, the worst nail experience I've had in a while. I went to have my gel removed and to get a basic mani. Henry proceeded to only wait five minutes before taking off the acetone wrap and taking a nail file to file off the rest of my old gel. I had to ask him to stop, because I was worried about nail damage, he was going that hard. Then when he finally could get the gel removed he tried to shape my nails and I asked for the same shape I had which was almond and he proceeded to file some uneven and others square. I left mid manicure because I wasn't confident he could finish properly. Just don't come here. read more

Too bad this is the only picture I have. Helen did a French tip with green for me. Got lots of compliments. read more

Ritz Nails - Love my French tip my Helen - Nail Salons Near Me - Pasadena, California

I came here for the first time yesterday with my sister and mom who are regulars. The staff is really friendly and nice, I can't imagine them being rude to any of their customers. I'm always on the run, so I decided to get Gel Nails ($25), it was the first time ever getting them so I am hoping they will last. From previous reviews, it sounds like they do! Will keep you all updated on it. I wanted opaque glitter, but the glitter polish she used was not the opaque glitter I pointed out on the nail wheel. That was the only drawback. Beside that, my experience at Ritz was pretty good! We went on a Saturday morning without an appointment and we didn't have to wait, and there was plenty of parking in the back lot. I will not hesitate to go back to Ritz Nails based off of my first experience, they seem very friendly and know what they're doing. read more

Ritz Nails - Gel nails , cute no? - Nail Salons Near Me - Pasadena, California

I was getting wisdom teeth surgery and needed to have my gel polish taken off and wanted to go somewhere close to my house to do it. Let's just say what a horrible mistake! The lady filed my gel off .. to the point where every time my nail would touch anything afterward, it would hurt and turn blue internally. Ya the price was cheap but did that matter when my nails are still damaged after 1 whole month? Nope. read more

Always happy to be at this place Helen always take care of everything I love my nails It's my birthday color read more

Ritz Nails - It's my birthday Again thanks Helen - Nail Salons Near Me - Pasadena, California

Went there and my experience was so good. I think customer service and satisfaction is important and here you can have it with Human and product quiality. I will come back Thank you Ann and Helen. read more

I had come with a gift certificate for a regular mani-pedi and found the new updated place just great. Bin was extremely considerate and capable, and he is a very good nail artist! read more

This five star rating is for Henry. He is hands down the best manicurist at this location. Henry pays attention to details! Henry does not rush! He has a calm energy! If you happen to mess up a nail before you leave, he gladly fixes it. He focuses on getting job done right! He does not chit chat with other employees + make you wonder if they are complaining or talking about you. HENRY IS THE BEST! Ask for him, always! read more

The vibe was great but the actual quality of nails was awful. There was a big gap in between my natural nail and the gel x extension. Since the remodel it looks nice but that's it. read more

Tried coming because it was suggested to me especially for the oedi. This was the worst mani and pedi I have ever had. Now I said maybe and gave it a 1 star because I watched the man do the pedicure on a lady and he was doing it right. Apparently the lady that did my nails was in a hurry. Maybe if I come back I would only see the man. Don't see the ladies if you come unless you are their customers. Bottom line ....ask for the man. He is doing a great pedicure on this. read more

I came here to try a new nail salon and the lady who served me criticized my nails the entire time. I was stressed out the whole time. She complained through the entire session and to top it off she messed up my nails and didn't offer to fix them. She said once they're painted she couldn't do anything about it. I wanted to walk out as soon as she started complaining but I was trying to be as patient as I could be. Had to go home and fix them myself. Take your money else where they're not passionate about their work here and it was empty! I could see why now. I will never recommend this place to anyone. If I could leave 0 stars I would. read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

Went and got a pedicure. Great customer service but, when I wanted to change my color the lady tried to convince me that it looks good. I didn't want to be a pushy or rude customer so I just left it alone. If a customer wants to change their color you should suggest more Instead of trying to convince them that it looks fine. read more

This is a local secret for an inexpensive and great wax service! Helen is the best! She does a great job that is quick, painless, and awesome! One of the best hands down. read more

Typically I'm excited throughout my whole visit for a manipedi because I love being a chic. Ritz Nails cares about you, but I feel that their service is a little rushed at the end everytime I go, which I began to hate. They are clean and offer spa pedicures that are relaxing and nice, but the polish never lasts. My cousin got her manipedi with me and the lady hacked her finger cuticle. It looked so bad... I vow to never take anyone there ever again. It was good while it lasted, but doubt I'll ever go back to risk another horrible experience. read more

Ritz Nails - 2 spa chairs - Nail Salons Near Me - Pasadena, California

Ive been coming to ritz nails since early 2000s. They always do an amazing job. Everyone is kind and attentive. Over the weekend i took my daughter there and she was so happy with the outcome of what she envisioned. Their salon is super clean and tidy. They also have a wide selection of colors! I highly recommend going to Ritz. read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

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Ritz nails is open again! Helen (owner) said we were the first clients on her first day of reopening! As you come in you get your temperature checked at the door and sign a paper stating you understand new guidelines. Then you are asked to put hand sanitizer on before picking your nail polish. Not only are you 6 feet apart and behind plexiglass, the nail techs have face mask on and face shields! I wasn't even allowed to sit next to my daughter, they are really following the rules, I appreciate that so much. You can't sit to get your nails dry anymore per new guidelines. This is as new to us as it's new to them, pls be patient as we are all accommodating to the new norm read more

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Helen did a beautiful job with my nails ..she was so professional and talented. I really love them. Highly recommended read more

Ritz Nails - Helen did a beautiful job I love her work she was so professional and talented. Highly recommended - Nail Salons Near Me - Pasadena, California

Really over priced for no reason. For my 9 year old daughter I paid $45 for an extra design that was only a STICKER and I asked for French tip and she painted my entire nail white. Really disappointed with this shop. I did not want to correct her because she already tried to put fake nails on my 9 yr old daughter. Spent $120 for a 3D sticker design. read more

Ritz Nails - This is not worth$45 and the 3D sticker fell off. - Nail Salons Near Me - Pasadena, California